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Saxons Estate Agents

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Properties for Sale
Properties to Rent

“Very supportive...”

May 02,2018
Minithumbup
By: 'Isabella'
May 02,2018
0 people found
this helpful
Adrian's been very supportive and transparent through the process of renting my property. He has always respond to my questions on timely manner and works hard outside office hours to reply my questions...
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Comment on agent fees
Excellent
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“Great team - really happy...”

Apr 30,2018
Minithumbup
By: 'Barry Evans'
Apr 30,2018
0 people found
this helpful
We felt very disappointed in the support we received from our appointed solicitor and without Adrian's constant checking on our behalf we feel that the sale would have fallen through. He was invaluable in the whole process....
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“Helpful company...”

Apr 30,2018
Minithumbup
By: 'Jerry'
Apr 30,2018
0 people found
this helpful
I was put off by some of the reviews. The guys at Saxons we're so helpful I'm pleased I phoned them...
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Comment on agent fees
Very good
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“Great Agent...”

Apr 27,2018
Minithumbup
By: 'Steve Love'
Apr 27,2018
0 people found
this helpful
Great communication and support from Saxons. They went above and beyond for us. We are looking for buy another rental property and will be back to speak to the team about managing it....
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Comment on agent fees
Excellent
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“Great team...”

Mar 19,2018
Minithumbup
By: 'David Morris'
Mar 19,2018
0 people found
this helpful
Saxon Property gave a great service, kept us up to date with sales progress without being intrusive. Never have I met such an efficient and hard working team....
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Comment on agent fees
Went above and beyond
Was this helpful? Yes
Mar 15,2018
Minithumbup
By: 'Burton Clifton'
Mar 15,2018
0 people found
this helpful
Myself and my partner had a great experience renting for the first time with Saxons, the entire process was hassle free and the staff went out of their way to accommodate us and our needs enabling us to move in to a beautiful flat without ...
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Comment on agent fees
Very good
Was this helpful? Yes
Mar 15,2018
Minithumbup
By: 'Jake Morris'
Mar 15,2018
0 people found
this helpful
I was recommended by a friend to Saxons in Colchester. I am pleased to say these guys are fantastic to work with. They let me flat with a few days....
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Comment on agent fees
Fantastic
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Lizzie Spears'
Mar 09,2018
0 people found
this helpful
Michelle is a professional. Very approachable, polite and respectful. She helped and assisted us with getting our tenancy agreement. It was pleasure dealing with her....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Michaela'
Dec 18,2017
0 people found
this helpful
Daniel at Saxon Property was absolutely brilliant! Going way over what was expected of him! He kept us updated all the way through our house sale. I would highly recommend Saxons Property....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'Kelly-jane'
Oct 18,2017
1 people found
this helpful
Only put 1 star as it makes you, but there is a reason for low ratings and no comments. This is because saxons team make excuses and project and nothing actually gets sorted. Not got a good reputation for themselves in more ways than one....
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Oct 15,2017
Minithumbup
By: 'Andrew sutton'
Oct 15,2017
0 people found
this helpful
Being a landlord I wanted an agent that could find me a good quality tenant. I met Marcus who came to my property he was brilliant and delivered everything he promised. I then spoke with Daniel who actually found me a tenant in record time! ...
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Comment on agent fees
Great fee's very competitive
Was this helpful? Yes
Sep 22,2017
Minithumbdown
By: 'Desera Vickers'
Sep 22,2017
1 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! I have to agree with previous reviewers. They are not only disorganised and incompetent but some of their staff were rude, and not entirely honest with us. The prices that they charge are outrageous for the service they supply. ...
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Comment on agent fees
Far too high for the quality of service provided.
Was this helpful? Yes
Aug 10,2017
Minithumbdown
By: 'Xariv'
Aug 10,2017
0 people found
this helpful
These people are so incompetant and I don't really understand why they are in the business. If this agency didn't provide decent houses, I don't know how they would stay in business. Seriously, if you need to sort out something with them, expect to find ...
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Comment on agent fees
Extremly high
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'Valentina'
Aug 08,2017
0 people found
this helpful
If I could give them zero stars I would. AVOID AT ALL COSTS!!. These people don't respect nor care about anything. They kept us waiting for a month, only to tell us less than 2 weeks before the potential moving in date that the landlord had ...
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Comment on agent fees
Really expensive, but we got our money back.
Was this helpful? Yes
Jul 04,2017
Minithumbdown
By: 'Marta'
Jul 04,2017
0 people found
this helpful
The house was dirty and had fleas in the carpet when we went into the house. Starting the winter a problem with humidity started in the external walls, problem recorded by the council as a problem of the house, not a condensation problem, and a ...
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Comment on agent fees
Too much. Should be forgiven as it is in Scotland to receive fees
Was this helpful? Yes
Apr 11,2017
Minithumbdown
By: 'VeryUnhappyCustomer'
Apr 11,2017
4 people found
this helpful
We viewed a large 6 bedroom house with 2 toilets a bathroom, ensuite, garage, kitchen and utilities room. It was in decent condition from the quick look but there was a few broken things that they said they would fix. £283 agency fees, per person. To take ...
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Comment on agent fees
Bad.
Was this helpful? Yes
Aug 10,2016
Minithumbdown
By: 'Dingbats'
Aug 10,2016
7 people found
this helpful
Shocking! Avoid. Would give zero if i could . Compulsive liars yet bullying and intimidating. Have treated my parents appallingly. Do not use. They lie repeatedly. Rude. Abusive. Do not assist with house but process. Told so many lies I'm surprised their noses haven't broken any ...
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What agent could do to change your mind?
Shocking given bad service.
Attached Files
Comment on agent fees
Shocking given bad service.
Was this helpful? Yes
Oct 31,2015
Minithumbdown
By: 'george'
Oct 31,2015
13 people found
this helpful
we are pensioners rented a property from Saxons estate agents for 4years (crooks) staff very rude and threatening, fees extortniate . I wanted to end tenancy due to council offering retirement bungalow was told to pay them ‚£800 for admin. to do so .We were bullied ...
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Sep 28,2015
Minithumbdown
By: 'Georgia Jackson'
Sep 28,2015
12 people found
this helpful
I had this exact situation recently as so many others! My partner and I were trying to rent a flat - the referencing took a month? Which we know it clearly shouldn't! We paid 950 off our deposit a month before, and seeing as we are ...
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What agent could do to change your mind?
As a director of a company, you have absolute control over everything that goes on. When it was very clear that we should have been refunded our fees, Daniel said that he needed to speak to Georgina first. No he didn't, what he could do would be to refund me the fees that weren't lost due to any fault of my own and deal with the problems at hand instead of waiting around.
Attached Files
Comment on agent fees
Altogether we paid 576 pounds! That's ridiculous to start off, but every other company (even smaller ones) charge much less than this, and they didn't help us whatsoever throughout the process, except when they purposefully made things difficult for us!
Was this helpful? Yes
Aug 17,2015
Minithumbdown
By: 'Nuthurst'
Aug 17,2015
8 people found
this helpful
The above agent for this company was unbelievably rude and very threatening in his behaviour and is a disgrace as an agent Property withdrawn from them Reported to ombudsman...
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Was this helpful? Yes
Jul 27,2015
Minithumbdown
By: 'Abbey'
Jul 27,2015
9 people found
this helpful
All of the staff at Saxons are rude, aggressive and incompetent. We didn't renew the tenancy because we didn't want to have to deal with Saxons anymore. They took months to report problems to the landlord. They turned up without any notice to show prospective ...
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What agent could do to change your mind?
Hired a completely new set of staff
Attached Files
Comment on agent fees
Absolutely shocking - they hardly provide any service so what are the fees for?
Was this helpful? Yes
By: Georgia
Sep 09, 2015
View all comments (1)
I had this exact situation recently! My partner and I were trying to rent a flat - the referencing took a month? Which we know it clearly shouldn't! We paid 950 off our deposit a month before, and seeing as we are no longer moving in, we need to show them our receipt to even get it back! Apparently, our references failed but it was actually false information from Georgina herself. THEN whilst our application was still going through, they reuploaded our flat to Rightmove and started referencing f ...
Jul 03,2015
Minithumbdown
By: 'Poor service!'
Jul 03,2015
6 people found
this helpful
This company has no customer service, either to the landlord OR tenant. They are purely after your money, as a managing agent, forget it. You will never get it managed but they will continue to charge, even after you cancel the management for bad service. ...
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Was this helpful? Yes
Apr 28,2015
Minithumbdown
By: 'Miles'
Apr 28,2015
4 people found
this helpful
We lived in the same property in Colchester for two years and our experience with Saxons was terrible and at time infuriating. They clearly are not interested whatsoever in the tenants of the properties they manage, even though they charge extortionate fees. When we requested ...
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Was this helpful? Yes
Feb 17,2015
Minithumbdown
By: 'Unhappy Of Colchester'
Feb 17,2015
4 people found
this helpful
When our offer to purchase the property was accepted we were asked to pay ‚£250 to take the property off the market, when we asked if this would come off the sale price we were told by the member of staff Yes I think so. ...
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What agent could do to change your mind?
everything
Attached Files
Was this helpful? Yes
Feb 04,2015
Minithumbup
By: 'GreenAir83'
Feb 04,2015
0 people found
this helpful
I used Saxons for my first ever experience into the housing market and I was warned that buying or renting a home would be one of the most stressful experiences I would face, the agent only adding to the pain! However, the staff at Saxons ...
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Was this helpful? Yes
Oct 04,2014
Minithumbup
By: 'Nick'
Oct 04,2014
0 people found
this helpful
We have used Saxons for 3 years now as managing agent on our property. We initially did considerable work on the property after purchasing it to get it into a good state of repair for tenants. Saxons offered us a good service which we found to ...
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Was this helpful? Yes
Jul 09,2014
Minithumbup
By: 'Angry customer/tenant'
Jul 09,2014
6 people found
this helpful
ATTENTION please!!! Saxons is the worst letting agency ever! Would let in a property to live still dirty. Wouldn't do anything about it. Electricity meter reading was wrong. They never deal with any issues, would not show up on agreed property viewing, would not answer ...
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Comment on agent fees
As property were dirty when we have moved in I am in doubt if we will be getting deposit back after reading different reports.
Was this helpful? Yes
May 06,2014
Minithumbdown
By: 'BAD EXPERIENCE'
May 06,2014
5 people found
this helpful
NOTICE TO ALL LANDLORD/LANDLADIES IN THE ESSEX AREA¢â‚¬Â¦.I had 3 different estate agents that were seeking percentile tenants for a house I am the landlord of¢â‚¬Â¦.Saxons Colchester Essex managed to secure a finders only tenant fee¢â‚¬Â¦.On showing the tenant around the property ...
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Was this helpful? Yes
Feb 20,2014
Minithumbup
By: 'STEPH'
Feb 20,2014
0 people found
this helpful
We are overseas landlords who require a fully managed service. We did not want to worry about our property whilst we are away therefore did extensive research before I committed to an agency. I found Saxons to be the most professional, helpful and friendly agency ...
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Was this helpful? Yes
By: Jeff Stevens
Mar 04, 2014
View all comments (2)
Hi Steph Thank you for your comments, I hope everything goes smoothly but if you have any queries please don't hesitate in contacting me Jeff Stevens ...
Dec 13,2013
Minithumbdown
By: 'saxonsfun'
Dec 13,2013
4 people found
this helpful
The worse estate agents I\'ve ever dealt with. Rude, aggressive, incompetent, racist. I\'ve been renting a lovely house in Colchester for over 1.5 year, never missed a payment and have a great relationship with my landlord. I am not going to extend the contract ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 3 5 16 3 1 1 2 1 3

Fees

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Complaints Procedure

No procedure available.

Office 1
10 Abingdon Street, Taunton TA8 1PH
(0)
Office 2
21 Boulevard, Weston Super Mare BS23 1NR
(7)
Office 3
106 High Street, Colchester CO1 1TH
(33)
show all branches (5)
Office 4
28 High Street, Taunton TA6 3BJ
(1)
Office 5
85 High Street, Taunton TA8 1PE
(0)


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