The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 1257 Reviews
96% Recommended
93% sales valuation accuracy
94% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 96% | £25,000 | £4,580,000 |
| Lettings | 94% | 96% | £400 | £4,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 235 | 8 | 406 | 21 | 293 | 6 | 231 | 2 | 46 | 9 |
Sawyer & Co Estate Agents and Letting Agents
52 Church Road, Brighton, Brighton and Hove
BN3 2FN
01273 778844






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By : 'James'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : BN2
I need to find a flat to rent for me and my partner. The first flat I looked at was in Kemptown, and I was met by Esme Genner. She was highly professional and personable. The flat wasn’t for me however Esme kept in touch. She showed me around a few properties. Meanwhile I was viewing ... Read Full Review

By : 'Daniel'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : BN3
We would like to give the credit for Emse and Mia, as they helped a lot during the rental process. They provided professional and reliable service with quick ... Read Full Review

By : 'Stavroula'
Branch : Hove, 52 Church Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN3
We would like to thank Bob for having been extremely helpful throughout the process of us buying our first home. His measured, practical and polite approach, during a process that inevitably includes stressors, is much appreciated. He has consistently done what he could to support communication ... Read Full Review


By : 'Jane,'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £3900
Would you recommend ? : Yes
Postcode : BN3
Very happy with our experience as new landlords. Helpful advice was provided at all ... Read Full Review


By : 'Beverley'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN3
Sawyers were great at finding me new tenants again. It was a smooth and efficient service and I am very grateful to ... Read Full Review

By : 'Laura'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3
Tracey has been managing our property for a few years now and has consistently provided an excellent service. During a particularly difficult phase with our property she exceeded our expectations and went over and above the service we could have reasonably expected. I cannot recommend Tracey highly ... Read Full Review


By : 'Robert'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN1
Once again, I have been very impressed with the level of service and professionalism from everyone I've dealt with at Sawyer & Co. I always get the feeling that they genuinely care about the service they are ... Read Full Review


By : 'Marcin'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BN1
A few years ago, I resided in Brighton and recently made the decision to return to this beautiful city. Upon my return, I secured a wonderful job and embarked on the search for a new place to call home. In my quest for accommodation, I came across an advertisement placed by Sawyer & Co. ... Read Full Review


By : 'Margaret'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BN41
As a landlord. I thoroughly reccomended Sawyers to be a very good Letting Agent. They dedicated themselves to finding me suitable tenants of my 3 bed house : Thanks to KerryAnne, Mia, ... Read Full Review

By : 'Joe'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1650
Would you recommend ? : No
Postcode : BN1
Linda and her team is super tentative with amazing knowledge. Truly can't fault them. They get things done to their highest standard at all ... Read Full Review


By : '顾长安'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BN2
Agents understood our situation well, responded on time and pushed the process. They are easy to work with and trust. The good lord referencing part is in the other way very stressful and lots of extra steps ... Read Full Review

By : 'Louise'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BN1
Linda Still has been incredibly helpful in supporting us to let a property in Brighton through Sawyer&Co. Nothing is too much trouble, or too trivial and Linda replies quickly to any questions from ourselves or our tenant, always with helpful and knowledgeable suggestions. Thank you ... Read Full Review

By : 'Mali'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
Mia has been very helpful and responsive whenever we have had issues. Throughout the process she has been exemplary. We rate her very ... Read Full Review

By : 'Nichole'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN3
Chloe Pell We were lucky enough to have Chloe as our agent. She was very friendly and welcoming. I viewed the property on my own, however Chloe allowed us to book a second viewing for the following day so my partner was also able to see the flat. Chloe was very knowledgeable about the property ... Read Full Review

By : 'Daniel'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3
Tracey has always managed our property extremely professionally and diligently. She has always been prompt and helpful in finding good tradespeople to undertake any work, and ensured it was done well. Tracey also managed our property through a very difficult process and did a great job. This ... Read Full Review


By : 'Pavel'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
Sawyer & Co were incredibly helpful through the whole rental process. Both Esme and Mia were prompt, responsive and courteous in their correspondence with me. A special thanks to Mia, who was excellent at chasing and keeping on top of the references process, and really went above and beyond ... Read Full Review

By : 'Chris'
Branch : Hove, 52 Church Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN3
Big thank you to Sawyer & Co and especially Elliot for a smooth sale of our flat. He was great to work with, his communication was excellent and kept us up to date throughout the process. We were very happy with the service he provided and all the effort he put into making the sale ... Read Full Review

By : 'Elliot'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN3
Esme was a fantastic help when looking for my flat, very helpful, fast, and friendly service - I went from a viewing to having the application completely processed in under 24 hours so I am very ... Read Full Review


By : 'Helen'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £3250
Would you recommend ? : Yes
Postcode : BN3
Esme and Mia were brilliant throughout the process of renting our house. They were always quick to respond to emails and phone calls and answered all our questions helpfully and honestly. They communicated our requests and questions to the landlord and came back promptly with replies. They made the ... Read Full Review

By : 'Shelina'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN2
Mia who works in the Lettings team is a pleasure to deal with, she is very thorough and professional, and I will definitely work with her ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Sawyer & Co - Formal Complaints Procedure As a Sawyer & Co customer you expect a first class service from us and we aim to provide it. We have high standards, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right. We are also subject to the rules of The Property Ombudsman. In general terms this gives Clients who are unable to resolve a complaint against us the right to have this reviewed by an independent body, the Ombudsman. We hope that our complaints procedure will resolve any complaint without the need for you to contact The Property Ombudsman. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure and received a letter or email from us giving our final response. This document shows the steps in our complaints procedure. At every stage we promise to listen, to do everything we can to resolve your problem and to make sure you're happy with the way we do it. Our Complaints Procedure If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the department dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint. If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to one of the Directors. It is better if you can do this in writing to: Mr Adam Farrell Sawyer & Co 52 Church Road Hove BN3 2FN A letter of acknowledgement will be sent to you within 3 working days. It will also: Set out our understanding of your complaint and state when we will be able to reply in greater detail. You may also be asked for additional information if this is required to assist resolving the matter. Your letter should state why you are still dissatisfied and what further action you wish Sawyer & Co to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible. In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Sawyer & Co will have given you its final response in writing. If you are still not satisfied with the steps taken by Sawyer & Co, you can write to: The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone: (01722) 333306 or e-mail: admin@tpos.co.uk). The Property Ombudsman will consider your complaint, taking into account any points made by you and Sawyer & Co. The Ombudsman may, however, refuse to investigate a complaint when your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency's final offer of settlement or answer. The Ombudsman's Office may try to settle the dispute by agreement between you and Sawyer & Co. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances. The Ombudsman will send his decision to you and Sawyer & Co. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish.
Last updated at 10/10/2017, 3:50:49 AM by allAgents