The UK's Largest Customer Review Website for the Property Industry
Sawyer & Co Estate Agents and Letting Agents
4.9/5, 1257 Reviews
96% Recommended
93% sales valuation accuracy
94% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Sawyer & Co are independent Estate Agents, Managing Agents and Letting Agents. Our sales and lettings service covers a wide area from Peacehaven right through to Shoreham By Sea. Our Block Management Department covers an even wider area incorporating most of Sussex.
Our service is built around winning the t
rust and confidence of our clients, which is endorsed by testimonials, reviews, ombudsman audits and recommendations. You can visit our website for more details.
We are proud to be members of the Association of Residential Letting Agents (ARLA), The Property Ombudsman for sales lettings and block management, The Guild of Professional Estate Agents, the National Association of Estate Agents (NAEA) and the Brighton & Hove Estate Agents Association
Latest Reviews
Hannah Seltzer
Francesca Carciofa
Helia Asadbeck
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 96% | £25,000 | £4,580,000 |
| Lettings | 94% | 96% | £400 | £4,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 235 | 8 | 406 | 21 | 293 | 6 | 231 | 2 | 46 | 9 |
Address
Sawyer & Co Estate Agents and Letting Agents
52 Church Road, Brighton, Brighton and Hove
BN3 2FN
01273 778844
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Sawyer & Co Estate Agents and Letting Agents Branches (View All 4)
Images and Videos
No Branch Video found...
No Branch Video found...
No Branch Video found...
Great service yet ...
Share On :
5 Star Review
By : 'PipT'
Branch : Hove, 52 Church Road
Services : Sales (As a Vendor)
Sold price : £435000
Would you recommend ? : Yes
Postcode : BN1
21 Aug 2024
People found this helpful0
Chris Sawyer and his team at Sawyer & CO have been great on our recent sale. Bob Beaken led the team on Chris's behalf and could not have been better at initially setting a market price and negotiating well to achieve it. Selecting a good buyer who although difficult and demanding ... Read Full Review
Comments (0)Was this helpful?:
Thanks Sara it was a great ...
Share On :
5 Star Review
By : 'Tuncer'
Branch : Hove, 52 Church Road
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : BN3
20 Aug 2024
People found this helpful0
Thanks Sara it was a great pleasure to speak with you. I hope to find a good property match for our family with your ... Read Full Review
Comments (0)Was this helpful?:
Thank ...
Share On :
5 Star Review
By : 'Preston'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN1
19 Aug 2024
People found this helpful0
We rarely write reviews, but we have been so impressed with Sawyer and Co we wanted to post. From start to finish Sawyer and Co have been brilliant with supporting us in finding tenants for our flat. At the start of the process Kerry-Anne was brilliant at providing an overview of all the different ... Read Full Review
Comments (0)Was this helpful?:
Property Letting ...
Share On :
5 Star Review
By : 'Julia'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN1
18 Aug 2024
People found this helpful0
Extremely professional and friendly service from Sawyers & Co. I have been renting out my flat through Sawyers and the service I received was remarkable. Kerry-Anne Holland, Jess Fowler, Cerys Keating supported me through the letting process with excellent and prompt communication, ... Read Full Review
Comments (0)Was this helpful?:
We chose Sawyers to help us ...
Share On :
5 Star Review
By : 'Isabelle'
Branch : Hove, 52 Church Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN41
9 Aug 2024
People found this helpful0
We chose Sawyers to help us sell our house in Portslade and could not be more pleased with the service we received. James Gunn was fantastic, he offered practical honest advice and worked hard to develop a marketing strategy that resulted in surpassing our expectations. He also helped us to find a ... Read Full Review
Comments (0)Was this helpful?:
Effecient and ...
Share On :
5 Star Review
By : 'Jill'
Branch : Hove, 52 Church Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN3
4 Jul 2024
People found this helpful0
We have just sold our flat through Sawyers in Hove. Bob Beaken has give us exceptional service, along with James, Kieran and all the staff we have dealt with. Over the years we have not had the best of experiences with estate agents, so I am heartened to be able to recommend Sawyers with no ... Read Full Review
Comments (0)Was this helpful?:
Very friendly service, quick ...
Share On :
5 Star Review
By : 'Sylvie'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN1
3 Jul 2024
People found this helpful0
Very friendly service, quick correspondence throughout and very helpful support during referencing ... Read Full Review
Comments (0)Was this helpful?:
Excellent quality service. ...
Share On :
5 Star Review
By : 'Ross'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : BN3
19 Jun 2024
People found this helpful0
Excellent quality service. Professionally trained. An empathic person who understands what needs future tenants' expectations. All I've asked for is quality service and respect for the tenant and the landlord's wishes. All the staff was incredibly organised and friendly. I'm ... Read Full Review
Comments (0)Was this helpful?:
Mia & Cerys worked ...
Share On :
5 Star Review
By : 'Daanyaal'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
16 May 2024
People found this helpful0
Mia & Cerys worked fluidly as a team to help us agree our tenancy within a very short space of time. They worked together in unison to answer all queries promptly, providing support to us when needed. They made the process of being a tenant incredibly painless, I could not recommend ... Read Full Review
Comments (0)Was this helpful?:
I have been dealing with ...
Share On :
5 Star Review
By : 'Christine'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BN3
9 May 2024
People found this helpful0
I have been dealing with Cerys Keating who works for Sawyer & Co. I would thoroughly recommend her as she has provided an excellent service. She has been extremely professional ... Read Full Review
Comments (0)Was this helpful?:
The Letting of Morley ...
Share On :
5 Star Review
By : 'Trish'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN2
9 May 2024
People found this helpful0
Many thanks to Cerys for helping us find a tenant, it hasn't been easy but she has kept us informed at all ... Read Full Review
Comments (0)Was this helpful?:
Sawyers recently let a flat ...
Share On :
5 Star Review
By : 'Rosie'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : BN1
2 May 2024
People found this helpful0
Sawyers recently let a flat for us in Brighton. We were impressed with the speed of the letting and we had multiple rental offers which Sawyers pre-screened before sending us and making recommendations which was appreciated. The tenancy paperwork completion process was efficient. Our contact on ... Read Full Review
Comments (0)Was this helpful?:
We finally got a sweet place ...
Share On :
5 Star Review
By : 'Ravind'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
22 Apr 2024
People found this helpful0
We finally got a sweet place to call home. Thanks a ton to Mia Boothy and Cerys Keating from Sawyers and Co from Hove for their exceptional services and ... Read Full Review
Comments (0)Was this helpful?:
Professional and human ...
Share On :
5 Star Review
By : 'Sam'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : BN2
22 Apr 2024
People found this helpful0
Responses from Esme and Mia were speedy friendly and professional. Made a big difference to the agreement which a relatively straightforward ... Read Full Review
Comments (0)Was this helpful?:
Used Sawyer & Co to ...
Share On :
5 Star Review
By : 'David'
Branch : Hove, 52 Church Road
Services : Sales (As a Vendor)
Sold price : £486000
Would you recommend ? : Yes
Postcode : BN3
20 Apr 2024
People found this helpful0
Used Sawyer & Co to sell my house and have just exchanged. Excellent service from the initial stages, to the house viewings through to exchange. The market was pretty tough but they managed to secure a sale, very happy. The whole team has been great but just want to call out Simon and Bob ... Read Full Review
Comments (0)Was this helpful?:
I found Sara Davies on the ...
Share On :
5 Star Review
By : 'James'
Branch : Hove, 52 Church Road
Services : Letting (As a Owner)
Rent PCM : £1685
Would you recommend ? : Yes
Postcode : BN1
16 Apr 2024
People found this helpful0
I found Sara Davies on the admin team to be cheerful, helpful and very ... Read Full Review
Comments (0)Was this helpful?:
I never expected to find a ...
Share On :
5 Star Review
By : 'Grever'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
11 Apr 2024
People found this helpful0
I never expected to find a house so easy as with this agency. They made the process as quick as possible and maintained being in touch with me. I give you 5 ... Read Full Review
Comments (0)Was this helpful?:
Agent ...
Share On :
5 Star Review
By : 'Mary'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : BN2
23 Mar 2024
People found this helpful0
Was shown a flat in Brighton by an agent called esme. She was very friendly and answered all my ... Read Full Review
Comments (0)Was this helpful?:
We’ve rented ...
Share On :
5 Star Review
By : 'Alicia'
Branch : Hove, 52 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : BN3
26 Feb 2024
People found this helpful0
We’ve rented through many of the local letting agents, and this has been the quickest and most pain-free process so far. Cerys has been proactive and super helpful, and overall a pleasure to deal ... Read Full Review
Comments (0)Was this helpful?:
Excellent help provided by ...
Share On :
5 Star Review
By : 'Alex'
Branch : Hove, 52 Church Road
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : BN1
20 Feb 2024
People found this helpful0
I recently had the pleasure of meeting Sara when she showed me around a flat for sale in Hove. Throughout the tour, Sara's knowledge and expertise were evident. She provided insightful information about the property, highlighting its key features and answering all of my questions with ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 1257 items
Tenant Fees
Overall Fees
£0 (inc. VAT),On Completion
Client Money Protection - Sawyer & Co are part of a client money protection scheme. Our Client Money Protection (CMP) Scheme is a compensation scheme run by the National Federation of Property Professionals (NFoPP) which provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds. Independent Redress Provided by The Property Ombudsman - Sawyer & Co are part of The Property Ombudsman Scheme (TPOS). This scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990. The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.
Last Updated On 10/06/2019, 4:51 PM by 0
Client Money Protection - Sawyer & Co are part of a client money protection scheme. Our Client Money Protection (CMP) Scheme is a compensation scheme run by the National Federation of Property Professionals (NFoPP) which provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds. Independent Redress Provided by The Property Ombudsman - Sawyer & Co are part of The Property Ombudsman Scheme (TPOS). This scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990. The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.
Last Updated On 10/06/2019, 4:51 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Sawyer & Co - Formal Complaints Procedure As a Sawyer & Co customer you expect a first class service from us and we aim to provide it. We have high standards, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right. We are also subject to the rules of The Property Ombudsman. In general terms this gives Clients who are unable to resolve a complaint against us the right to have this reviewed by an independent body, the Ombudsman. We hope that our complaints procedure will resolve any complaint without the need for you to contact The Property Ombudsman. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure and received a letter or email from us giving our final response. This document shows the steps in our complaints procedure. At every stage we promise to listen, to do everything we can to resolve your problem and to make sure you're happy with the way we do it. Our Complaints Procedure If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the department dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint. If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to one of the Directors. It is better if you can do this in writing to: Mr Adam Farrell Sawyer & Co 52 Church Road Hove BN3 2FN A letter of acknowledgement will be sent to you within 3 working days. It will also: Set out our understanding of your complaint and state when we will be able to reply in greater detail. You may also be asked for additional information if this is required to assist resolving the matter. Your letter should state why you are still dissatisfied and what further action you wish Sawyer & Co to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible. In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Sawyer & Co will have given you its final response in writing. If you are still not satisfied with the steps taken by Sawyer & Co, you can write to: The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone: (01722) 333306 or e-mail: admin@tpos.co.uk). The Property Ombudsman will consider your complaint, taking into account any points made by you and Sawyer & Co. The Ombudsman may, however, refuse to investigate a complaint when your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency's final offer of settlement or answer. The Ombudsman's Office may try to settle the dispute by agreement between you and Sawyer & Co. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances. The Ombudsman will send his decision to you and Sawyer & Co. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish.
Last updated at 10/10/2017, 3:50:49 AM by allAgents
