Sawyer & Co
4.8/5, 870 reviews
98% recommended
92% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
94% lettings fee satisfaction
Sawyer & Co are independent Estate Agents, Managing Agents and Letting Agents. Our sales and lettings service covers a wide area from Peacehaven right through to Shoreham By Sea. Our Block Management Department covers an even wider area incorporating most of Sussex.Our service is built around winning the trust and ... show more Sawyer & Co are independent Estate Agents, Managing Agents and Letting Agents. Our sales and lettings service covers a wide area from Peacehaven right through to Shoreham By Sea. Our Block Management Department covers an even wider area incorporating most of Sussex.

Our service is built around winning the trust and confidence of our clients, which is endorsed by testimonials, reviews, ombudsman audits and recommendations. You can visit our website for more details.

We are proud to be members of the Association of Residential Letting Agents (ARLA), The Property Ombudsman for sales lettings and block management, The Guild of Professional Estate Agents, the National Association of Estate Agents (NAEA) and the Brighton & Hove Estate Agents Association
SawyerandCo Sales and lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 97% £25,000 £4,580,000
Lettings 91% 94% £400 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
145 1 214 8 242 3 214 1 37 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS TDS The Guild Relocation Agent Network
Images & Videos

“5* Service provided by Katie Price the Senior Block Manager at Sawyer...”

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Oct 22,2020
Minithumbup
Katie
By: 'Simon Livingston'
Oct 22,2020
0 people found
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We own 2 flats in Brighton & Hove and Sawyer block management look after both buildings for us (size of buildings are between 8 to 10 flats, one Grade 1 listed & 1 in a conservation area). Katie Price is the Senior Block Manager who we mainly all deal with on a ...
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“No engagement, feedback or effort expended...”

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Oct 19,2020
Minithumbdown
By: 'Jenni Draycott'
Oct 19,2020
1 people found
this helpful
I used Sawyer & Co try to sell a one bedroom flat after being made lots of promises about regular engagement, client focused processes and transparency via metric sharing. They were extremely keen prior to getting my business but then absolutely rubbish after that. I recieved ...
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“Excellent service by Esme....”

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Oct 16,2020
Minithumbup
By: 'M Alexander'
Oct 16,2020
0 people found
this helpful
Excellent service by Esme. Since I contacted her regarding a property to rent, her communications were clear and concise. Esme ironed out a few obstacles in timely manner to ensure a seamless and smooth progress is made that is aligned with the interests of both, ...
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“Putting my late Ma’s house on the market was ......”

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Oct 15,2020
Minithumbup
Bob
By: 'Lin O’Hara'
Oct 15,2020
0 people found
this helpful
Putting my late Ma’s house on the market was quite a wrench, but the whole process could not have been more pleasant with the team at Sawyer and Co! John, Elliot and Bob have been fantastic and I mean fantastic!! We have a couple ...
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“Very helpful staff, who are quick to answer a......”

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Oct 13,2020
Minithumbup
By: 'Max'
Oct 13,2020
0 people found
this helpful
Very helpful staff, who are quick to answer any questions. (Although since we have moved in they have been a lot harder to contact.)...
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“Sawyer & Co were fantastic during my recent m......”

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Sep 15,2020
Minithumbup
By: 'Jessica Page'
Sep 15,2020
0 people found
this helpful
Sawyer & Co were fantastic during my recent move. I was helped by Esme who was so helpful and the reason I found my lovely flat - clearly very good at her job! Then in later stages by Paige who went above and beyond to make ...
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“Esme was really helpful throughout our proces......”

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Sep 09,2020
Minithumbup
By: 'molly tinker'
Sep 09,2020
0 people found
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Esme was really helpful throughout our process of moving properties. Very friendly and good communication - this made the process smooth and relaxed....
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“5 star service...”

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Sep 07,2020
Minithumbup
Alex
Aaron
By: 'Carla Campbell'
Sep 07,2020
1 people found
this helpful
Aaron and Alex at Sawyer & Co have been brilliant in guiding us through the purchase of our first home...
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“We would just like to say a big thank you to ......”

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Aug 29,2020
Minithumbup
Alex
By: 'Jason Broadstock'
Aug 29,2020
3 people found
this helpful
We would just like to say a big thank you to Alex who assisted us with a recent house purchase. Alex was wonderful to deal with and was a lovely blend of being both professional yet friendly. He kept us updated through the whole process ...
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“Thanks Aaron for your help with our sale! It ......”

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Aug 29,2020
Minithumbup
Aaron
By: 'Steve Gullon'
Aug 29,2020
1 people found
this helpful
Thanks Aaron for your help with our sale! It took a long time to get there but your assistance along the way is appreciated....
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“Highly recommended!...”

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Aug 27,2020
Minithumbup
Aaron
By: 'Lewis White'
Aug 27,2020
0 people found
this helpful
Aaron was helpful, diligent and informative throughout the process. He made an unfamiliar process a lot less stressful. I would highly recommend working with him....
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“Aaron and his teams service is second to none......”

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Aug 27,2020
Minithumbup
Aaron
By: 'Emma Goatley'
Aug 27,2020
0 people found
this helpful
Aaron and his teams service is second to none. They have looked after us on a few occasions now and it’s clear they know their stuff. They holds your hand throughout and go way beyond what is expected of an estate agent....
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“I have been very impressed with Alex, easy to......”

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Aug 27,2020
Minithumbup
Alex
By: 'Ben'
Aug 27,2020
2 people found
this helpful
I have been very impressed with Alex, easy to work with and passionate to get us the result we require. Highly recommend....
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“Professional and polite...”

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Aug 27,2020
Minithumbup
Alex
By: 'Robin Jewell'
Aug 27,2020
2 people found
this helpful
Alex has been professional throughout the sale of our property, he has kept us up to date on all our viewings and explained all the good and bad points, our sale took a while but he kept on pushing and finally got there in the ...
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“Absolutely outstanding service...”

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Aug 27,2020
Minithumbup
Aaron
By: 'Samantha Cooper'
Aug 27,2020
0 people found
this helpful
Absolutely outstanding service from start to finish! As first time Buyers We had no idea what we were doing and sewer and co made it so easy! Found us our ideal property and we couldn’t be happier Thank you so much!...
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“Very helpful and Bob Beaker was a great help.......”

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Aug 26,2020
Minithumbup
Bob
By: 'Ann Park'
Aug 26,2020
0 people found
this helpful
Very helpful and Bob Beaker was a great help. Thank you Bob for being so patient. You kept me sane through the whole experience....
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“Amazing team...”

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Aug 24,2020
Minithumbup
Alex
By: 'Neil Bridge'
Aug 24,2020
2 people found
this helpful
The whole process of selling our property was a very relaxed experience due a truly professional team at sawyers , who achieved an amazing outcome for us, and we would recommend using them to anyone...
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“Esme was fantastic, and went out of our way t......”

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Jul 23,2020
Minithumbup
By: 'Sarah Langford'
Jul 23,2020
0 people found
this helpful
Esme was fantastic, and went out of our way to help us out. Esme is professional yet relaxed and honest. During our time looking for a property (2 weeks of viewings) Esme was the kindest and nicest estate agent we dealt with. We ended up finding ...
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“We had been looking for a rental property for......”

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Jul 22,2020
Minithumbup
Kerry-Anne
By: 'Sarah Binks'
Jul 22,2020
0 people found
this helpful
We had been looking for a rental property for a few months and had a few real disappointments. Sawyer and Co were quick and efficient and we have an amazing rental property through them....
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“Excellent local estate agent with great marke......”

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Apr 17,2020
Minithumbup
Bob
By: 'James Lindsey-Halls'
Apr 17,2020
1 people found
this helpful
Excellent local estate agent with great marketing skills, clear commination and updates. On selling my home recently I was provided superb updates from Bob Beaken who progressed the sale through to completion and this happened in the lockdown which was excellent service, well done!...
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“Smart, well organised staff who work efficiently...”

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Mar 12,2020
Minithumbup
By: 'Benjamin Holliday'
Mar 12,2020
1 people found
this helpful
Really helpful despite one property falling through due to circumstances out of their control. Responsive, organised, friendly and thorough. I went from starting my search with them to securing a property within 10 days....
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“Great service from Alex and Aaron from start ......”

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Mar 10,2020
Minithumbup
Alex
Aaron
By: 'Elizabeth D'Arcy'
Mar 10,2020
4 people found
this helpful
Great service from Alex and Aaron from start of valuation to end sale. They were always friendly but professional too. We felt we were in safe hands and that they were confident our sale would go through....
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“Alex has been very helpful in our latest task......”

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Mar 09,2020
Minithumbup
Alex
By: 'Ursula'
Mar 09,2020
4 people found
this helpful
Alex has been very helpful in our latest task of finding new tenants, kept in the loop of progression and helped it all run smoothly, thanks Alex....
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“Good to deal with...”

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Mar 04,2020
Minithumbup
By: 'Hannah Woodruff'
Mar 04,2020
1 people found
this helpful
I bought through Sawyer and Co and they dealt with the sale very well indeed and it all went through smoothly with no hiccups....
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“Initial process of house hunting/placing offer very positive. Staff ......”

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Mar 03,2020
Minithumbup
By: 'M'
Mar 03,2020
1 people found
this helpful
Initial process of house hunting/placing offer very positive. Staff were quick to respond and communicative. Process of house purchase wasn't as positive - I felt at times I was being misled in order to keep me from withdrawing from the purchase. Given this was ...
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“I've tried out numerous agents in the past in......”

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Feb 21,2020
Minithumbup
By: 'Samuel Northwood'
Feb 21,2020
1 people found
this helpful
I've tried out numerous agents in the past in the Brighton and Hove area, and these guys have been amazing to deal with. Nothing is too much trouble, they even helped measure a cupboard after we viewed a flat to make sure we had enough ...
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“Thank you Portslade branch...”

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Feb 21,2020
Minithumbup
Aaron
Alex
By: 'Amanda O'Brien'
Feb 21,2020
3 people found
this helpful
Aaron and Alex at Portslade branch made my purchase extremely easy and stress free. They kept me informed at all times, even calling me back with answers after office hours Thank you...
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Client Money Protection - Sawyer & Co are part of a client money protection scheme. Our Client Money Protection (CMP) Scheme is a compensation scheme run by the National Federation of Property Professionals (NFoPP) which provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds.

Independent Redress Provided by The Property Ombudsman - Sawyer & Co are part of The Property Ombudsman Scheme (TPOS). This scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.

Last updated on 10/06/2019, 5:51 PM by Jenny Owen - Head of Marketing

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Sawyer & Co - Formal Complaints Procedure


As a Sawyer & Co customer you expect a first class service from us and we aim to provide it. We have high standards, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

We are also subject to the rules of The Property Ombudsman. In general terms this gives Clients who are unable to resolve a complaint against us the right to have this reviewed by an independent body – the Ombudsman.

We hope that our complaints procedure will resolve any complaint without the need for you to contact The Property Ombudsman. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure and received a letter or email from us giving our final response.

This document shows the steps in our complaints procedure. At every stage we promise to listen, to do everything we can to resolve your problem and to make sure you're happy with the way we do it.

Our Complaints Procedure

If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly.

If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the department dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint.

If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to one of the Directors. It is better if you can do this in writing:

Portslade Office & Brighton Office:
Mr Adam Farrell
Sawyer & Co
113 St Georges Road
Brighton
BN2 1EA

Hove Office:
Mr Chris Sawyer
Sawyer & Co
52 Church Road
Hove
BN3 2FN

A letter of acknowledgement will be sent to you within 3 working days. It will also:

Set out our understanding of your complaint and state when we will be able to reply in greater detail.

You may also be asked for additional information if this is required to assist resolving the matter.

Your letter should state why you are still dissatisfied and what further action you wish Sawyer & Co to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible.

In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Sawyer & Co will have given you its final response in writing.

If you are still not satisfied with the steps taken by Sawyer & Co, you can write to:

The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
(Telephone: (01722) 333306 or e-mail: admin@tpos.co.uk).

The Property Ombudsman will consider your complaint, taking into account any points made by you and Sawyer & Co. The Ombudsman may, however, refuse to investigate a complaint when your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency's final offer of settlement or answer.

The Ombudsman's Office may try to settle the dispute by agreement between you and Sawyer & Co. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.

The Ombudsman will send his decision to you and Sawyer & Co. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish.

Last updated at 1:00 AM 01/01/1970 by

Awards won by Sawyer & Co

Individual Branch Awards

Brighton, BN41

Brighton, BN3

Brighton, BN2


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Sawyer & Co