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Satchells

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“ Absolutely pointless... ”

Jun 12,2018
Minithumbdown
By: 'Anamaria'
Jun 12,2018
0 people found
this helpful
If I could give 0 stars I would, me and my boyfriend wanted to rent a house in Biggleswade, after our viewing was cancelled 3 times, we finally got to see it in the end. And then they took my card details, saying they will contact the ...
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'Mr and Mrs N'
Feb 21,2018
0 people found
this helpful
We found the process of selling our house with Satchells very straight forward from beginning to end. The staff are knowledgeable, friendly and were helpful at all stages. We had a point of contact throughout the process which proved invaluable for continuity. Satchells helped us ...
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Comment on agent fees
Very Good.
Was this helpful? Yes
Feb 07,2018
Minithumbdown
By: 'E Carr'
Feb 07,2018
0 people found
this helpful
Absolutely appalled at the outcome of my two sons looking at property to rent, apparently the landlord would rather not rent brothers in case one decides to move out...Please tell me that this means no other couples in the world split up and go ...
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Was this helpful? Yes
Dec 19,2017
Minithumbdown
By: 'Daniel E'
Dec 19,2017
1 people found
this helpful
If I could give 0 stars I would. Absolutely useless estate agents with no disregard for clients. Poor customer service, Poor follow up and useless staff with no knowledge whatsoever....
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Jul 07,2017
Minithumbdown
By: 'Victoria B'
Jul 07,2017
3 people found
this helpful
Employed by me as non-local landlord for full property management for 3 years – steadily deteriorated over that time. They do whatever makes their life easier, including fibbing to or pressuring landlord and/or tenant. Provided over-priced quotes from contractors, and balk when questioned. Do not ...
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Comment on agent fees
Cheaper available for better service
Was this helpful? Yes
Jun 27,2017
Minithumbdown
By: 'Annon'
Jun 27,2017
2 people found
this helpful
Not a great experience with this agent. We have finally purchased the property we wanted but not after a few concerning moments. We tried to purchase the property and had our offer accepted to be told on the Monday that there was another buyer. We ...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 27,2016
Minithumbdown
By: 'Rob'
Oct 27,2016
6 people found
this helpful
Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous ...
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Was this helpful? Yes
Oct 25,2016
Minithumbdown
By: 'Ben'
Oct 25,2016
4 people found
this helpful
The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property ,The agent did not even bother to acknowledge the offer I made. I phoned two days later and the gentleman said oh, a better offer was accepted. Did ...
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Was this helpful? Yes
Aug 15,2016
Minithumbdown
By: 'Long_term_self_employed'
Aug 15,2016
1 people found
this helpful
Very unhelpful and insulting when I enquired about a property. It appears this estate agent (Donna) does not like dealing with the Self-Employed (she specifically said the landlord (convenently) only likes to deal with people who are employed and can pay the rent every month). ...
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What agent could do to change your mind?
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.
Attached Files
Comment on agent fees
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.
Was this helpful? Yes
Apr 26,2015
Minithumbdown
By: 'HV'
Apr 26,2015
5 people found
this helpful
We rented a house from Satchells, Letchworth and would like to highlight that they are one of the most arrogant and unprofessional agents that I have ever dealt with. We have a 3 month baby and the fridge in the kitchen broke down. The ignored all ...
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Was this helpful? Yes
Nov 24,2014
Minithumbdown
By: 'LT'
Nov 24,2014
6 people found
this helpful
Me and my sister rented a property with them. All dealings were done online, having to print out our own paperwork to take into store to sign. Our check in was done before we entered property so many problems were overlooked. our front door lock ...
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What agent could do to change your mind?
nothing, the service the offer is minimal and unproffesional
Attached Files
Was this helpful? Yes
Jul 17,2014
Minithumbdown
By: 'Sue'
Jul 17,2014
3 people found
this helpful
I registered with Satchells for a property in Baldock or Stotfold up to £210,000. I noticed one opposite my parents as I saw a board up and at no time was I called or emailed to make me aware of the property despite being registered ...
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Was this helpful? Yes
Jun 13,2014
Minithumbdown
By: 'Calanthe'
Jun 13,2014
4 people found
this helpful
Stay away from this agency. They are not helpful at all, they are only interested in money. The worst thing they did to me was at the end of tenancy - they were trying to blame me for damage that was already there when I ...
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Was this helpful? Yes
Aug 19,2013
Minithumbdown
By: 'AM'
Aug 19,2013
3 people found
this helpful
I recently purchased a property that had Satchells of Stotfold acting as the estate agent. Their contribution to the whole process was outrageously minimal, with a lack of professionalism in the few things they did do. My total dealings with them involved one viewing, approximately 3 ...
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Was this helpful? Yes
Oct 04,2012
Minithumbdown
By: 'K'
Oct 04,2012
4 people found
this helpful
We used Satchells earlier this year to market our house Satchells were recommended to us from a friend and from the start we had nothing but hassle We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from ...
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Was this helpful? Yes
May 21,2012
Minithumbdown
By: 'Lisa Gibbs'
May 21,2012
5 people found
this helpful
Not interested in helping with any issues with the property. Poor response to mails throughout tenancy.. added charges part way through tenancy that they did not tell us about previously as "she forgot". Didnt turn up to show prospective tenants round after I ...
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Was this helpful? Yes
Dec 11,2011
Minithumbdown
By: 'landlady'
Dec 11,2011
7 people found
this helpful
I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline. How so ? - Last year i was left with a leak over christmas which they did not ...
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Was this helpful? Yes
Aug 03,2011
Minithumbdown
By: 'Popeye'
Aug 03,2011
4 people found
this helpful
Once they signed us up all they were interested in was getting us to cut the price! The Manager raraely if ever contacts us voluntarily and we are stuck with an aging women who forgets to tell people the number they have reached when they ...
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Oct 12,2010
Minithumbdown
By: 'stag'
Oct 12,2010
2 people found
this helpful
You have to ring them a million times or send emails without no reply. The bottom line is they look down on you "as can you afford the rent?" ...
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Mar 08,2009
Minithumbdown
By: 'Michael'
Mar 08,2009
2 people found
this helpful
I have been looking for properties in the area for some time and frankly the service and general lack of enthusiasm from this company has been appalling. I have to contact them all the while and I have had two occassions where they have not ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 8 1 2 0 3 0 4

Agent Fees

No fees set.
Last updated at 2:31 PM 12/06/2015 by Mark Hancock

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 12/06/2015 by Mark Hancock

Awards won by Satchells

Individual Branch Awards


Firm Widgets

My widgets

Office 1
49 High Street, Biggleswade SG18 0JH
(7)
Office 1
7 Brand Street, Hitchin SG5 1HX
(2)
Office 2
Station Place, Letchworth SG6 3AQ
(6)
show all branches (5)
Office 4
8 High Street, Baldock SG7 6AR
(1)
Stotfold
47b High Street, Hitchin SG5 4LD
(1)


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