Satchells
2.3/5, 30 reviews
30% recommended
73% sales valuation accuracy
91% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 91% £135,000 £550,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 8 9 2 0 4 0 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“house sale...”

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Jan 14,2022
Minithumbup
Richard
By: 'mr gary kennedy'
Jan 14,2022
0 people found
this helpful
We were very pleased with Satchells right from the start the viewing was very informative and helpful, and the staff were so friendly . we would defiantly recommend them...
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“Extremely satisfied with Satchells Baldock team...”

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Sep 11,2021
Minithumbdown
Becky
By: 'AdrianB'
Sep 11,2021
0 people found
this helpful
I recently just purchased my first home, the Satchells Baldock team was exceptionally professional, knowledgeable, responsive, and supportive throughout the entire process. The conveyancing law firm whom I was using was “difficult to work with – that is putting it very mildly” which caused a tremendous ...
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By: AdrianB
Sep 11, 2021
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Would you recommend?: should read "YES" Please fix it! ...

“I dealt with Peter and Nicki at Satchells of ......”

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Jun 04,2021
Minithumbup
Peter
By: 'Gillian Huyton'
Jun 04,2021
0 people found
this helpful
I dealt with Peter and Nicki at Satchells of Baldock to sell my property over the pandemic period. It needed completely redecorating which they arranged through their contacts for me and they all did a fantastic job. It was a tough year to sell, but ...
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“Great Experience...”

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May 20,2021
Minithumbup
Christine
By: 'Sandie'
May 20,2021
0 people found
this helpful
I have never had such a good experience with estate agent,s as we have had with Satchells in Hitchin. Firstly, we had great advice on the selling price and advertising for our property by Richard. We were kept informed throughout by Chris, who took ...
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By: Richard Miller
May 24, 2021
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Thank you Sandie, it has been an absolute pleasure working with you. Many congratulations from myself, Christine and all the team at Satchells-Hitchin. We know how much you are looking forward to you new adventures! ...

“Very happy with my overall experience with sa......”

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Feb 23,2021
Minithumbup
Becky
By: 'Sharon Gregson'
Feb 23,2021
0 people found
this helpful
Very happy with my overall experience with satchells Peter, Becky and Nicky were all very helpful and friendly, I would recommend... Sharon Gregson...
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“Disregarded young couple...”

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Jul 10,2020
Minithumbdown
By: 'Anonymous'
Jul 10,2020
2 people found
this helpful
We are a young couple looking for a first time buy, in a very good position of being cash buyers. Satchells Stotfold completely disregarded our views and opinions on a property we were willing to put and offer in. We feel it was because we ...
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“Satchell's Baldock have changed my view of Es......”

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Mar 17,2020
Minithumbup
Phil
By: 'megan'
Mar 17,2020
0 people found
this helpful
Satchell's Baldock have changed my view of Estate agents. The team have been professional and competent, dealing masterfully with complexities as they have arisen. I am particularly grateful to Phil for his utter professionalism and skill and for Peter for always making us feel welcome, ...
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“Highly Recommended...”

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Feb 11,2020
Minithumbup
By: 'Michael'
Feb 11,2020
0 people found
this helpful
Sold in Letchworth through Satchells. Messed about for 12 months with previous agents who were next to useless, Satchells were brilliant, they marketed the property in a new and refreshing manner, kept us informed through the whole process and secured us a sale at the asking ...
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“Phil has been the perfect estate agent....”

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Dec 05,2019
Minithumbup
Phil
By: 'Jane'
Dec 05,2019
0 people found
this helpful
Phil has been the perfect estate agent. Really pleased with the service I've received since he joined Satchells in Baldock....
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“A very good service. Marc and the team ensur......”

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Nov 29,2019
Minithumbup
Marc
By: 'Guy'
Nov 29,2019
0 people found
this helpful
A very good service. Marc and the team ensured the sale went though without any problems, and within the shortest timeframe possible considering the stagnant market. Happy to recommend....
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“Absolutely pointless...”

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Jun 12,2018
Minithumbdown
By: 'Anamaria'
Jun 12,2018
3 people found
this helpful
If I could give 0 stars I would, me and my boyfriend wanted to rent a house in Biggleswade, after our viewing was cancelled 3 times, we finally got to see it in the end. And then they took my card details, saying they will contact the ...
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Comment on agent fees
Ok
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“We found the process of selling our house with Satchells ......”

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Feb 21,2018
Minithumbup
By: 'Mr'
Feb 21,2018
0 people found
this helpful
We found the process of selling our house with Satchells very straight forward from beginning to end. The staff are knowledgeable, friendly and were helpful at all stages. We had a point of contact throughout the process which proved invaluable for continuity. Satchells helped us ...
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Comment on agent fees
Very Good.
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“Absolutely appalled at the outcome of my two sons looking ......”

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Feb 07,2018
Minithumbdown
By: 'E'
Feb 07,2018
1 people found
this helpful
Absolutely appalled at the outcome of my two sons looking at property to rent, apparently the landlord would rather not rent brothers in case one decides to move out...Please tell me that this means no other couples in the world split up and go ...
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“If I could give 0 stars I would. Absolutely useless estate ......”

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Dec 19,2017
Minithumbdown
By: 'Daniel'
Dec 19,2017
4 people found
this helpful
If I could give 0 stars I would. Absolutely useless estate agents with no disregard for clients. Poor customer service, Poor follow up and useless staff with no knowledge whatsoever....
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“Employed by me as non-local landlord for full property management ......”

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Jul 07,2017
Minithumbdown
By: 'Victoria'
Jul 07,2017
5 people found
this helpful
Employed by me as non-local landlord for full property management for 3 years – steadily deteriorated over that time. They do whatever makes their life easier, including fibbing to or pressuring landlord and/or tenant. Provided over-priced quotes from contractors, and balk when questioned. Do not give ...
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Comment on agent fees
Cheaper available for better service
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“Not a great experience with this agent. We have finally ......”

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Jun 27,2017
Minithumbdown
Megan
By: 'Annon'
Jun 27,2017
2 people found
this helpful
Not a great experience with this agent. We have finally purchased the property we wanted but not after a few concerning moments. We tried to purchase the property and had our offer accepted to be told on the Monday that there was another buyer. We ...
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Comment on agent fees
N/A
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“Recently purchased a house through Satchells, complete disaster from start ......”

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Oct 27,2016
Minithumbdown
By: 'Rob'
Oct 27,2016
7 people found
this helpful
Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous ...
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“The service of the Satchells Letchworth letting branch is terrible. ......”

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Oct 25,2016
Minithumbdown
By: 'Ben'
Oct 25,2016
6 people found
this helpful
The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property ,The agent did not even bother to acknowledge the offer I made. I phoned two days later and the gentleman said oh, a better offer was accepted. Did ...
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“Very unhelpful and insulting when I enquired about a property. ......”

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Aug 15,2016
Minithumbdown
By: 'Long_term_self_employed'
Aug 15,2016
1 people found
this helpful
Very unhelpful and insulting when I enquired about a property. It appears this estate agent (Donna) does not like dealing with the Self-Employed (she specifically said the landlord (convenently) only likes to deal with people who are employed and can pay the rent every month). ...
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What agent could do to change your mind?
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.
Attached Filesnbsp;
Comment on agent fees
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.
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“We rented a house from Satchells, Letchworth and would like ......”

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Apr 26,2015
Minithumbdown
By: 'HV'
Apr 26,2015
8 people found
this helpful
We rented a house from Satchells, Letchworth and would like to highlight that they are one of the most arrogant and unprofessional agents that I have ever dealt with. We have a 3 month baby and the fridge in the kitchen broke down. The ignored all ...
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“Me and my sister rented a property with them. All ......”

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Nov 24,2014
Minithumbdown
Simon
By: 'LT'
Nov 24,2014
8 people found
this helpful
Me and my sister rented a property with them. All dealings were done online, having to print out our own paperwork to take into store to sign. Our check in was done before we entered property so many problems were overlooked. our front door lock ...
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What agent could do to change your mind?
nothing, the service the offer is minimal and unproffesional
Attached Filesnbsp;
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“I registered with Satchells for a property in Baldock or ......”

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Jul 17,2014
Minithumbdown
By: 'Sue'
Jul 17,2014
3 people found
this helpful
I registered with Satchells for a property in Baldock or Stotfold up to £210,000. I noticed one opposite my parents as I saw a board up and at no time was I called or emailed to make me aware of the property despite being registered with ...
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“Stay away from this agency. They are not helpful at ......”

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Jun 13,2014
Minithumbdown
By: 'Calanthe'
Jun 13,2014
5 people found
this helpful
Stay away from this agency. They are not helpful at all, they are only interested in money. The worst thing they did to me was at the end of tenancy - they were trying to blame me for damage that was already there when I ...
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“I recently purchased a property that had Satchells of Stotfold ......”

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Aug 19,2013
Minithumbdown
By: 'AM'
Aug 19,2013
4 people found
this helpful
I recently purchased a property that had Satchells of Stotfold acting as the estate agent. Their contribution to the whole process was outrageously minimal, with a lack of professionalism in the few things they did do. My total dealings with them involved one viewing, approximately 3 ...
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“We used Satchells earlier this year to market our house ......”

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Oct 04,2012
Minithumbdown
By: 'K'
Oct 04,2012
4 people found
this helpful
We used Satchells earlier this year to market our house Satchells were recommended to us from a friend and from the start we had nothing but hassle We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from ...
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“Not interested in helping with any issues with the property. ......”

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May 21,2012
Minithumbdown
By: 'Lisa'
May 21,2012
5 people found
this helpful
Not interested in helping with any issues with the property. Poor response to mails throughout tenancy.. added charges part way through tenancy that they did not tell us about previously as "she forgot". Didnt turn up to show prospective tenants round after I gave notice, ...
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“I started letting my property with satchells around five years ......”

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Dec 11,2011
Minithumbdown
By: 'landlady'
Dec 11,2011
7 people found
this helpful
I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline. How so ? - Last year i was left with a leak over christmas which they did not ...
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“Once they signed us up all they were interested in ......”

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Aug 03,2011
Minithumbdown
By: 'Popeye'
Aug 03,2011
5 people found
this helpful
Once they signed us up all they were interested in was getting us to cut the price! The Manager raraely if ever contacts us voluntarily and we are stuck with an aging women who forgets to tell people the number they have reached when they ...
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“You have to ring them a million times or send ......”

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Oct 12,2010
Minithumbdown
By: 'stag'
Oct 12,2010
3 people found
this helpful
You have to ring them a million times or send emails without no reply. The bottom line is they look down on you "as can you afford the rent?" ...
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“I have been looking for properties in the area for ......”

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Mar 08,2009
Minithumbdown
By: 'Michael'
Mar 08,2009
2 people found
this helpful
I have been looking for properties in the area for some time and frankly the service and general lack of enthusiasm from this company has been appalling. I have to contact them all the while and I have had two occassions where they have not ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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