“My mum called the agency to view a property, ......”
1 Star Review
Feb 21,2020
By:
'Deborah'
Feb 21,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (Prospective customer)
Rent PCM: £800
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (Prospective customer)
Rent PCM: £800
Postcode: NE9
2
people found
this helpful
My mum called the agency to view a property, they advised that they can only do viewings between 9:30am-4:30pm Monday-Friday. This is not accommodating to the working people, the property is in Low Fell and they have advertised it as £800.00, this is clearly a ...
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2
people found
this helpful
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“I can't thank the property team at Sarah Main......”
5 Star Review
Jan 14,2020
By:
'Deborah'
Jan 14,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE9
0
people found
this helpful
I can't thank the property team at Sarah Mains enough for their help, support and professionalism in selling our house and helping us with our onward purchase.
I was very impressed from the start when Amie (one of the valuers) re-opened the office, just after ...
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0
people found
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“Halfway through ending our tenancy, our property management was handed ......”
2 Star Review
Jan 02,2020
By:
'GThompson'
Jan 02,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £425
Postcode: NE8
4
people found
this helpful
Halfway through ending our tenancy, our property management was handed over to a new contact in the company. This contact was rude, spoke to me over the phone in a patronising tone when asking end of tenancy questions, and gave me wrong information about my ...
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4
people found
this helpful
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“I hired Sarah mains to sell my home in Septem......”
5 Star Review
Dec 16,2019
By:
'john'
Dec 16,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE23
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE23
0
people found
this helpful
I hired Sarah mains to sell my home in September, I must say they were very effective indeed! - The house on the market for less than 1 week, where in which time I had some 15 viewings and selected from the half a dozen reasonable offers ...
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0
people found
this helpful
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5 Star Review
May 01,2019
By:
'Mrs.Kumar'
May 01,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £995
Would you recommend?: Yes
Postcode: NE38
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £995
Postcode: NE38
0
people found
this helpful
Emma Mitchell who came to value our house was really lovely & gave us helpful input & we were confident of finding a tenant quickly with Sarah Mains.
Lisa, Jess & the other staff whom we interacted with were also helpful with their frequent updates on the property.
...
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0
people found
this helpful
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5 Star Review
Mar 15,2019
By:
'Laurence'
Mar 15,2019
Branch: Newcastle upon Tyne, 18c Osborne Road
Services: Buying agent
Would you recommend?: Yes
Postcode: NE4
Branch: Newcastle upon Tyne, 18c Osborne Road
Buying agent
Postcode: NE4
0
people found
this helpful
Helen Lane came out to our home to give us advice on the valuation on our property.rnShe was really helpfull and understanding of our situation at this present time .rnrnWe found Helen to be friendly,polite and informative.rnTherefore we would have no hesitation ...
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0
people found
this helpful
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“Sarah Mains - Low Fell...”
1 Star Review
Mar 12,2019
By:
'Low'
Mar 12,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NE9
5
people found
this helpful
Paid an administration fee of 60% rent to move into a flat, only to be told on day of moving that the previous tenant was still in the property.
Sarah Mains staff forgot to check when the previous tenant was moving so consequently, our move was ...
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Comment on agent fees
60% of rent Admin Fee is the highest Admin Fee of all the Low Fell estate agents, and it amounted to no use.
5
people found
this helpful
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“What do we have to do to view a property...”
1 Star Review
Jan 04,2019
By:
'HOW'
Jan 04,2019
Branch: Newcastle upon Tyne, 18c Osborne Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE5
Branch: Newcastle upon Tyne, 18c Osborne Road
Sales (Prospective customer)
Postcode: NE5
3
people found
this helpful
Have been trying since a Monday to get a viewing on a bungalow in NE5 Rang office Monday gentleman said he would ring me back then have requested twice via email requesting viewing still no correspondence from Sarah Main.
How do clients ever sell their ...
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Comment on agent fees
N/A
3
people found
this helpful
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Yes
2 Star Review
Sep 18,2018
By:
'Amal'
Sep 18,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Sold price: £160000
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Sold price: £160000
Postcode: NE9
7
people found
this helpful
Sarah Mainns are expensive,they do a very good presentation,I signed up with them to sell and buy through them.Kelly was very good with great communication,But once my property was sold that's when their service collapsed.They would not answer the phone ...
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Comment on agent fees
Too high for a poor service
7
people found
this helpful
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“Sara Mains estate agents are dishunest...”
1 Star Review
Jul 30,2018
By:
'SARA'
Jul 30,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: No
Postcode: NE84
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £650
Postcode: NE84
7
people found
this helpful
They took my key to let my house. They lost the key. Then they told me that they had found it. Then they went to show my house to an applicant. They couldn't open the door. They called me to say I had given them ...
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Comment on agent fees
Would not want to be involved with them.
7
people found
this helpful
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Yes
1 Star Review
Jul 30,2018
By:
'Nadine'
Jul 30,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (Prospective customer)
Rent PCM: £550
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (Prospective customer)
Rent PCM: £550
Postcode: NE8
4
people found
this helpful
So wanted to view a property to rent in gateshead emailed twice but nothing i rang them said they'd said they'd ring never did. So rang them again finally got to arrange a viewing today monday morning. They gave me the wrong address and then ...
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Comment on agent fees
Didnt even get a chance to ask about fees
4
people found
this helpful
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“Save your money- don't go with Sarah main...”
1 Star Review
Jul 03,2018
By:
'A'
Jul 03,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE8
7
people found
this helpful
Absolutely disappointed with Sarah mains. They definitely doesn't stand on your site - doesn't mind if you lose extra few thousands pounds so that they can get the deal and their commission. (They find you a lousy buyer which said the deal can be done ...
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Comment on agent fees
Very bad.
7
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jun 08,2018
By:
'Lindsay'
Jun 08,2018
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Branch: Newcastle upon Tyne, 8-10 The Square
Lettings (as a Tenant)
Postcode: NE3
0
people found
this helpful
Ann has been a brilliant agent
She is quick to respond to any problem that has arisen with my flat
For example boiler breaking down or being locked out
She has been helpful, kind and always cheerful
It has been a pleasure to rent from ...
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Comment on agent fees
Very reasonable
0
people found
this helpful
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1 Star Review
May 09,2018
By:
'Jcarrick'
May 09,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £750
Postcode: NE9
7
people found
this helpful
Experience from several year ago when Sarah mains were managing agents for my sons property whilst he was working in the Middle East. Vetting eventually showed tenant had CCJs and didn't pay rent for seven months eventually we had to get solicitor and bailiffs to ...
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7
people found
this helpful
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“Dawn is the most amazing mortgage advisor, her knowledge of ......”
5 Star Review
Mar 13,2018
By:
'Alexandra'
Mar 13,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
They arranged our mortgage
Postcode: NE9
0
people found
this helpful
Dawn is the most amazing mortgage advisor, her knowledge of the market products is exceptional. That's not the best part, I have never came across an advisor who works so hard for her clients. Dawn supported us through a tricky mortgage on a property which ...
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Comment on agent fees
Worth every penny
0
people found
this helpful
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“Being in the renters market estate fees can be a ......”
1 Star Review
Dec 19,2017
By:
'Jim'
Dec 19,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Postcode: NE9
7
people found
this helpful
Being in the renters market estate fees can be a mine field however I was shocked when told to put down £200 holding fee and pay 60% of £450 for Admin fees for a 2 bed house in Gateshead (which I don't get back) then pay a first month's ...
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Comment on agent fees
Horrendous prices, avoid using this estate agent.....
7
people found
this helpful
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Yes
“Absolutely recommend if buying a house!I am a supply ......”
5 Star Review
Nov 18,2017
By:
'Pete'
Nov 18,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Sold price: £240000
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Sold price: £240000
Postcode: NE9
0
people found
this helpful
Absolutely recommend if buying a house!
I am a supply teacher who, through the nature of my work, have found it difficult to find a company who would give me a mortgage.
Couldnt fault the service which Dawn Whiffing provided... everything was sorted within 2 weeks, ...
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Comment on agent fees
Fees were well worth the work that Dawn put in to secure the mortgage.
0
people found
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“100% happy with the service received. From the start our financial ......”
5 Star Review
Nov 17,2017
By:
'Kevin'
Nov 17,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE10
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE10
0
people found
this helpful
100% happy with the service received. From the start our financial advisor Thelma Bell has been fantastic, keeping us informed on our purchase all of the way through and relieving all of the stress. Not to forgot Nicola McKinley who has also been a great help. ...
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Comment on agent fees
Very reasonable, worth every penny.
0
people found
this helpful
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“Fast friendly service. Efficient . Any questions I had were answered ......”
4 Star Review
Oct 09,2017
By:
'Paul'
Oct 09,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE8
0
people found
this helpful
Fast friendly service. Efficient . Any questions I had were answered pretty much right away. Helpful staff even staff who were not dealing with me were very helpful...
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0
people found
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“never return calls , has lost a sale ,would not employ ......”
1 Star Review
Mar 02,2017
By:
'frank'
Mar 02,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (Prospective customer)
Postcode: NE9
5
people found
this helpful
never return calls , has lost a sale ,would not employ this firm , save your money , they will not sell your house,
ignorant to tell the truth...
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5
people found
this helpful
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“Well i only give a 1 star as you can't give ......”
1 Star Review
Jan 31,2017
By:
'Angry'
Jan 31,2017
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE8
Branch: Newcastle upon Tyne, 8-10 The Square
Lettings (as a Tenant)
Postcode: NE8
2
people found
this helpful
Well i only give a 1 star as you can't give them a 0 rating! I'm angry and upset all at once with this letting company.. Not only did we pay money to get a reference for a new property with a different letting agent but for ...
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2
people found
this helpful
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“Horrible experience. When we moved out the agent told me ......”
1 Star Review
Jan 25,2017
By:
'athira'
Jan 25,2017
Branch: Newcastle upon Tyne, 18c Osborne Road
Services: Lettings (as a Tenant)
Rent PCM: £645
Would you recommend?: No
Postcode: NE7
Branch: Newcastle upon Tyne, 18c Osborne Road
Lettings (as a Tenant)
Rent PCM: £645
Postcode: NE7
2
people found
this helpful
Horrible experience. When we moved out the agent told me I had to replace the bulbs pyramid lights in kitchen and 2 candle bulbs in bedroom which I was happy to do it. I had not noticed it as the room had 7 lights so it was ...
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Comment on agent fees
BAD
2
people found
this helpful
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“Dreadful They do not answer calls or return messaging. I ......”
1 Star Review
Oct 27,2016
By:
'Cheryl'
Oct 27,2016
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NE21
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE21
6
people found
this helpful
Dreadful They do not answer calls or return messaging. I am a buyer and I would be furious if I was selling through this brand as they simply do not follow up. I have been in to say i will be pulling out if I ...
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6
people found
this helpful
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“From start to finish worst estate agents iv dealt with ......”
1 Star Review
Sep 17,2016
By:
'Miss'
Sep 17,2016
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: NE16
Lettings (as a Tenant)
Rent PCM: £525
Postcode: NE16
2
people found
this helpful
From start to finish worst estate agents iv dealt with in my life! We found the perfect property to rent, received a phone call to say we were accepted and when could we pay holding fee. We went into whickham branch the same day to ...
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2
people found
this helpful
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“We have just sold our house with Sarah Mains Whickham ......”
5 Star Review
Jun 22,2016
By:
'Janice'
Jun 22,2016
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Sales (as a Vendor)
Sold price: £257000
Would you recommend?: Yes
Postcode: NE39
Branch: Newcastle upon Tyne, 8-10 The Square
Sales (as a Vendor)
Sold price: £257000
Postcode: NE39
0
people found
this helpful
We have just sold our house with Sarah Mains Whickham branch. We found from start to finish the process was trouble free. Christine and Glynis were very helpful and extremely positive. They are friendly and approachable but always remain professional. I cannot thank them enough ...
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Comment on agent fees
Average
0
people found
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“I would like to thank all of the staff at ......”
5 Star Review
Nov 24,2015
By:
'Kathleen'
Nov 24,2015
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Sold price: £94000
Would you recommend?: Yes
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Sold price: £94000
Postcode: NE8
1
people found
this helpful
I would like to thank all of the staff at Sarah Mains, Low Fell, for their help throughout the process of selling my mother's house at auction. My mother is 84 and was selling the family home which she had lived in for 60 years. The efficiency ...
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1
people found
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“From Richard coming out to value the property to selling ......”
4 Star Review
Nov 23,2015
By:
'Jessica'
Nov 23,2015
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Sold price: £97000
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Sold price: £97000
Postcode: NE9
0
people found
this helpful
From Richard coming out to value the property to selling Sarah mains were great . Spoke to Kelly and Lorraine a lot for veiwings and always getting back to me straight away and kept me fully informed .also buying a house dawn whiffing was fantastic on ...
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0
people found
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“From start to finish, the girls were fantastic! We rang ......”
5 Star Review
Nov 19,2015
By:
'Katie'
Nov 19,2015
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE11
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE11
0
people found
this helpful
From start to finish, the girls were fantastic! We rang to view a property after receiving a Rightmove match, we were quite particular about what we wanted so didn't hang around to contact about it. Lorraine got us a viewing that weekend and we rang ...
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0
people found
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“Found 4 properties to view with Sarah mains. Arrived at first ......”
3 Star Review
Nov 14,2015
By:
'Matt'
Nov 14,2015
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Sales (Prospective customer)
Rent PCM: £475
Would you recommend?: No
Postcode: NE16
Branch: Newcastle upon Tyne, 8-10 The Square
Sales (Prospective customer)
Rent PCM: £475
Postcode: NE16
0
people found
this helpful
Found 4 properties to view with Sarah mains. Arrived at first property but Graeme was slightly late which wasn't an issue as we received a call from the office to let us know.
However when we went in the property we were underwhelmed partly by the ...
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What agent could do to change your mind?
Fees wouldn't have been an issue.
Attached Filesnbsp;
Comment on agent fees
Fees wouldn't have been an issue.
0
people found
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“Excellent service from start to finish. Very helpful with every ......”
5 Star Review
Nov 06,2015
By:
'Michael'
Nov 06,2015
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Sales (as a Buyer)
Sold price: £119950
Would you recommend?: Yes
Postcode: NE16
Branch: Newcastle upon Tyne, 8-10 The Square
Sales (as a Buyer)
Sold price: £119950
Postcode: NE16
0
people found
this helpful
Excellent service from start to finish. Very helpful with every aspect from viewing to completion forming a bridge between buyer and seller whilst the solicitors dragged their feet. Thank you - settled in nicely now, nearly....
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0
people found
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