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    Hannah Abbott
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30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

 
Website not available Properties for sale
Properties for rent
Oct 11,2017
Minithumbup
By: 'New tenant'
Oct 11,2017
0 people found
this helpful
We dealt with many people at the letting agent, all very friendly, personable and helpful. Of course the real test is whether their manner remains the same once you've entered into a contract and parted with your money. It's still early doors, but I'm pleased to say that the customer service has been great still, and the staff have remained very approachable. The only downside is that they didn't have a lot of info about the property so we've been trying to work out w...
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Comment on agent fees
The fees are incredibly high for the amount of admin required. I don't think it's fair to charge the tenant so much when their services are enacted by the landlord not the tenant. Advertising is unecessary, most people search for flats in a certain area with certain specifications (using rightmove or equivalent) and so it's not as if you're drawn in by the agent and then choose the property. The tenancy agreements are all online and so there's not even any real paperwork. I just think for the work involved and the cost of materials £550 is a bit excessive. If they do need to remain then I beliieve they should be shared between landlord and tenant. I realise that the fees are in place for all agents across the UK and so I'm hoping at some point the government will place restrictions to these large admin costs, until then - this is the world we live in.
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Sep 27,2017
Minithumbup
Stephanie Cook
By: 'Egle'
Sep 27,2017
0 people found
this helpful
I rented with Sarah Kenny for 2 years and they were the best landlords one could hope for - all issues sorted very quickly, always pleasant to deal with and very thoughtful....
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Sep 05,2017
Minithumbup
By: 'L Broderick'
Sep 05,2017
0 people found
this helpful
We rented with Sarah Kenny for one year, and they were faultless landlords. Helpful, always available, all faults and issues were rectified speedily and with the minimum of fuss. They also go above and beyond on your move-in day - leaving a file of useful contacts/info and even a bottle of wine. I'd happily recommend them to anyone renting in Bristol....
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Aug 31,2017
Minithumbup
Laura Higgins (was Baker)
By: 'Luke R'
Aug 31,2017
0 people found
this helpful
After 10 years of renting, Sarah Kenny is definitely at the top of the list regarding customer service! Every step of the process, from initial contact regarding flat viewings to receiving the keys on the move-on date, was handled with efficiency, clarity and friendliness. We feel confident in the abilities of all the staff, and we know that they are only an e-mail away if we need any further assistance. Highly recommended!...
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Comment on agent fees
Good in comparison to others
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Aug 29,2017
Minithumbup
Laura Higgins (was Baker)
By: 'Jo'
Aug 29,2017
0 people found
this helpful
I recently rented a property with Sarah Kenny, and felt that I was in great hands. Everyone involved was incredibly friendly, helpful, professional and efficient at every stage. By far the best letting agents I've dealt with!...
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Comment on agent fees
Fairly standard
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Aug 17,2017
Minithumbup
Leah Berry
By: 'KCanham'
Aug 17,2017
0 people found
this helpful
I have found Leah and all her colleagues at Sarah Kenny to be professional, friendly, efficient and understanding at all stages of the process and cannot fault their attention....
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Comment on agent fees
Not unhappy with the rate.
Was this helpful? Yes
Aug 10,2017
Minithumbup
Hannah Abbott
Leah Berry
By: 'Neels'
Aug 10,2017
0 people found
this helpful
A very professional and friendly team. Nice properties, nice people and excellent service. Hannah was an ace negotiator. Would definitely recommend Sarah Kenny lettings....
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Comment on agent fees
The price was slightly on the higher end. But for the service they provide is worth every penny.
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Aug 08,2017
Minithumbup
Laura Higgins (was Baker)
By: 'Alias'
Aug 08,2017
0 people found
this helpful
Really helpful and flexible in a time sensitive situation. Willing To go the extra mile. Courteous and friendly at all times....
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Jul 26,2017
Minithumbup
Stephanie Cook
By: 'SimonT'
Jul 26,2017
0 people found
this helpful
Have rented through Sarah Kenny for the past 6 months. Move in was well organised, and during our time at the property everything was handled in a professional manner by Stephanie, with any trades people organised quickly when we had a small problem with the power sockets and the boiler. Very happy with my dealings with Sarah Kenny and particularly with Stephanie....
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Jul 19,2017
Minithumbup
Stephanie Cook
By: 'Karan'
Jul 19,2017
0 people found
this helpful
Stephanie was exceptionally helpful during my check out. When my cleaners failed to show up for the end of tenancy clean, she not only arranged different cleaners at short notice, but also at a more economical price. She even helped me in dealing with my rogue cleaner who despite taking the payment did not show up on the agreed date and time and was refusing to cooperate. The whole thing was dealt with in a very professional, helpful and friendly manner. Highly recommended....
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Jul 15,2017
Minithumbup
By: 'Colin McDougall'
Jul 15,2017
0 people found
this helpful
Excellent service provided from the very beginning to the end of my letting. Good quality tenants found quickly, no rent issues and the property returned in excellent condition. I couldn't be happier!...
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Comment on agent fees
Fair
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Jul 06,2017
Minithumbup
David Owen
Rebecca McKelvey
By: 'Nikhil Kotian'
Jul 06,2017
0 people found
this helpful
Professional, courteous and quick to respond. We rented a 1 bed apartment with them for a year. Initially, we had some issues with lock which was quickly resolved and monies transferred. Through out the duration of the let safety checks were done, faulty equipment like the washing machine and oven replaced. In the end we had to leave the apartment a month early as our new build was finished building. Sarah Kenny levied a small re-letting fee and this was really nice of them....
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Comment on agent fees
Average (Good value for money though)
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Jul 05,2017
Minithumbup
Rebecca McKelvey
By: 'jerryg'
Jul 05,2017
0 people found
this helpful
We have used Sarah Kenny as letting agent for our property for more than a decade, and would not hesitate to give them our highest recommendation. They really manage all issues proactively - mostly they will solve it before you even hear about it. It is the stress-free way to have your property managed. Attentive, thorough, diligent, responsive, sensible, courteous - what more could you ask?...
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Comment on agent fees
given the quality of the service, the fees are very reasonable
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Jun 22,2017
Minithumbup
Laura Higgins (was Baker)
Hannah Abbott
By: 'NS'
Jun 22,2017
0 people found
this helpful
Laura was extremely helpful and patient. Since I was travelling after having chosen the flat Laura kept me up to date all the time. Due to my job I move every 2-3 years and Laura has been one of the best lettings associate I have worked with. During the phase when Laura was away from office my registration/completion was handled by Hannah Abbott who too very helpful. Needless to say I was very satisfied with the Sarah Kenny Lettings....
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Jun 15,2017
Minithumbup
Stephanie Cook
By: 'Sam Bradshaw'
Jun 15,2017
0 people found
this helpful
Sarah Kenny have been fantastic throughout our tenancy at our Property. Making an offer and moving in was made incredibly easy and they helped us through every step of the way. The information you get at the start of the tenancy was extensive and includes everything you need. The Bottle of wine was a very nice touch too! With regards to Sarah Kenny as managing agents, they were very helpful and quick in sorting out any issues we faced and if we caused any damage or created any issues they were...
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Comment on agent fees
The Agents fees were reasonable especially for the standard of service they provide.
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May 18,2017
Minithumbdown
By: 'Mel F'
May 18,2017
0 people found
this helpful
Have been waiting 6 weeks for the return of the deposit with minimal engagement or updates from Sarah Kenny. Tenancy was also a bit of a nightmare with a rude maintenance manager who handled the tenancy and never really got around to fixing anything. Horrendous experience - would not recommend Sarah Kenny especially for the amount they charge!...
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Comment on agent fees
Horrendously overpriced
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Apr 19,2017
Minithumbup
Laura Higgins (was Baker)
By: 'Hector'
Apr 19,2017
0 people found
this helpful
I've used the services of 4 letting agencies in Bristol. Laura has been by far the most helpful and professional agent I've come across. Never in a rush and always seemed genuinely concerned about our needs. I do really appreciate that she always was careful and fair in answering our questions....
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Mar 29,2017
Minithumbup
Charlie Riley
Laura Higgins (was Baker)
By: 'Anonymous'
Mar 29,2017
0 people found
this helpful
I viewed several different properties with Charlie who was very professional and informative about each flat we saw. My overall experience with Sarah Kenny Residential Lettings was extremely positive and I have no hesitation in recommending them to other prospective tenants....
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Comment on agent fees
The fees were slightly higher than some others but worth it for the friendly and personalised service.
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Mar 20,2017
Minithumbup
By: 'Svetoslav Kostov'
Mar 20,2017
0 people found
this helpful
Great agency - never had problems during the 2.5 years we rented a place, managed by Sarah Kenny. The staff is really nice and responsive and helped us whenever there was a problem with the property, which was a rare thing as well....
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Comment on agent fees
Fees are standard - so OK.
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Mar 16,2017
Minithumbup
David Owen
By: 'Wendy M.'
Mar 16,2017
1 people found
this helpful
I sold my house and bought two Bristol flats whilst I am living abroad for my job. I put these flats into the capable hands of the Sarah Kenny property management company. From the outset they were refreshingly pro-active, taking care of minor repairs and improvements prior to my putting the flats on the rental market. Both their advice and the trades people they recommended were excellent and saved me much time whilst I was busy tying up my affairs ready to move. Since then I have dealt with ...
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Comment on agent fees
Fair and good value.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Laura Higgins (was Baker)
By: 'bigman2001'
Mar 09,2017
0 people found
this helpful
They were absolutely great, made the move in process very easy. Answered any queries promptly and were always polite and friendly....
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Mar 06,2017
Minithumbup
By: 'Lucy'
Mar 06,2017
0 people found
this helpful
Sarah Kenny could not have been more helpful. Polite and friendly service, happy to go the extra mile. Highly recommended....
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Mar 02,2017
Minithumbup
By: 'Tom'
Mar 02,2017
0 people found
this helpful
As a landlord I find Sarah Kenny Lettings very professional and easy to deal with, with excellent communication and great knowledge of the local letting market....
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Mar 01,2017
Minithumbup
Charlie Riley
Leah Berry
By: 'DrMoNo'
Mar 01,2017
0 people found
this helpful
Recently moved to Bristol from Cambridge. Charlie and Leah at Sarah Kenny were very helpful, and did their best to make sure the whole process went very smoothly. We are extremely happy with the service we have received, and highly recommend Sarah Kenny....
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Comment on agent fees
Reasonable rate
Was this helpful? Yes
Feb 24,2017
Minithumbup
Rebecca McKelvey
By: 'Emma H & Ollie C'
Feb 24,2017
0 people found
this helpful
Absolutely fantastic service throughout our tenancy and throughout our leaving period. The staff were all helpful especially David, who took care of most of our tenancy and responded to any queries we had efficiently and professionally. Both the move in and the move out process was smooth and there were no stings with extra charges. I couldn't thank the Sarah Kenny team enough for such a pain free tenancy. Thank you and keep up the good work!...
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Comment on agent fees
Fees are standard agency fees. No hidden costs!
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Feb 23,2017
Minithumbup
Laura Higgins (was Baker)
Leah Berry
By: 'Alex & Lucy'
Feb 23,2017
0 people found
this helpful
Laura, Leah, and the whole team at Sarah Kenny have made this the easiest house move we've ever made, despite the fact we're moving all the way from London to Bristol. They were professional, proactive, knowledgeable, friendly and supportive at every step of the way. They even helped us to set up our utility and council bills before we moved in. Thanks very much team!...
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Comment on agent fees
Fees are as expected, but the service received lessens the 'blow'!
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Feb 16,2017
Minithumbup
Leah Berry
Laura Higgins (was Baker)
By: 'LottieMay'
Feb 16,2017
0 people found
this helpful
My flatmate and I had an excellent experience with Sarah Kenny. Not only did our agent (Hannah Abbott) go out of her way to find us the perfect property, everyone in the team made the process fast and easy. We went from first viewing to moving in in less than two weeks! Everything was handled with professionalism, skill, and warmth, and I would recommend Sarah Kenny to anyone looking to use a lettings agency....
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Comment on agent fees
Very good value for the care they take with your property!
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Feb 15,2017
Minithumbup
Laura Higgins (was Baker)
By: 'Soph and Jon'
Feb 15,2017
0 people found
this helpful
Laura Higgins and all of the staff at SarahKenny were extremely helpful and friendly. We were shown four properties, all of which were excellent and once we made our decision we were able to get the process moving asap. It was an extremely smooth process and we were kept informed and able to ask any questions throughout. We were given a lot of extremely useful information when viewing the flats but also when we moved in we were provided with an excellent booklet of local information. We are ver...
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Comment on agent fees
The fees were standard in comparison to other agencies however, SarahKenny also assist in the setting up of utilities and bills and this is greatly appreciated.
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Jan 30,2017
Minithumbup
By: 'AJ'
Jan 30,2017
0 people found
this helpful
Can't recommend Sarah Kenny enough - Hannah was quick to respond to all my queries, very accommodating of my requests and sensitive to my personal situation. The service i experienced was extremely courteous and professional....
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Comment on agent fees
50% of one month - pretty steep.
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Jan 06,2017
Minithumbup
By: 'PETE V'
Jan 06,2017
0 people found
this helpful
Clearly the best letting agents in Bristol. Very professional, experienced and careful. Never a bad experience in 20 years of the staff helping to find considerate tenants . The tenants themselves report good experiences in their dealings .....
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Comment on agent fees
GOOD VALUE FOR MONEY
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