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    Peter Allen
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    Leah Berry
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    Duncan Brown
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    Charlie Riley
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    Sarah Kenny
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    Peter Allan
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    Rebecca McKelvey
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    Laura Baker
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Properties for sale
Properties for rent
Apr 19,2017
Minithumbup
Laura Higgins (was Baker)
By:
Apr 19,2017
0 people found
this helpful
I've used the services of 4 letting agencies in Bristol. Laura has been by far the most helpful and professional agent I've come across. Never in a rush and always seemed genuinely concerned about our needs. I do really appreciate that she always was careful and fair in answering our questions....
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Was this helpful? Yes
Mar 29,2017
Minithumbup
Charlie Riley
Laura Higgins (was Baker)
By:
Mar 29,2017
0 people found
this helpful
I viewed several different properties with Charlie who was very professional and informative about each flat we saw. My overall experience with Sarah Kenny Residential Lettings was extremely positive and I have no hesitation in recommending them to other prospective tenants....
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Comment on agent fees
The fees were slightly higher than some others but worth it for the friendly and personalised service.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Great agency - never had problems during the 2.5 years we rented a place, managed by Sarah Kenny. The staff is really nice and responsive and helped us whenever there was a problem with the property, which was a rare thing as well....
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Comment on agent fees
Fees are standard - so OK.
Was this helpful? Yes
Mar 16,2017
Minithumbup
David Owen
By:
Mar 16,2017
1 people found
this helpful
I sold my house and bought two Bristol flats whilst I am living abroad for my job. I put these flats into the capable hands of the Sarah Kenny property management company. From the outset they were refreshingly pro-active, taking care of minor repairs and improvements prior to my putting the flats on the rental market. Both their advice and the trades people they recommended were excellent and saved me much time whilst I was busy tying up my affairs ready to move. Since then I have dealt with ...
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Comment on agent fees
Fair and good value.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Laura Higgins (was Baker)
By:
Mar 09,2017
0 people found
this helpful
They were absolutely great, made the move in process very easy. Answered any queries promptly and were always polite and friendly....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Sarah Kenny could not have been more helpful. Polite and friendly service, happy to go the extra mile. Highly recommended....
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Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
As a landlord I find Sarah Kenny Lettings very professional and easy to deal with, with excellent communication and great knowledge of the local letting market....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Charlie Riley
Leah Berry
By:
Mar 01,2017
0 people found
this helpful
Recently moved to Bristol from Cambridge. Charlie and Leah at Sarah Kenny were very helpful, and did their best to make sure the whole process went very smoothly. We are extremely happy with the service we have received, and highly recommend Sarah Kenny....
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Comment on agent fees
Reasonable rate
Was this helpful? Yes
Feb 24,2017
Minithumbup
Rebecca McKelvey
By:
Feb 24,2017
0 people found
this helpful
Absolutely fantastic service throughout our tenancy and throughout our leaving period. The staff were all helpful especially David, who took care of most of our tenancy and responded to any queries we had efficiently and professionally. Both the move in and the move out process was smooth and there were no stings with extra charges. I couldn't thank the Sarah Kenny team enough for such a pain free tenancy. Thank you and keep up the good work!...
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Comment on agent fees
Fees are standard agency fees. No hidden costs!
Was this helpful? Yes
Feb 23,2017
Minithumbup
Laura Higgins (was Baker)
Leah Berry
By:
Feb 23,2017
0 people found
this helpful
Laura, Leah, and the whole team at Sarah Kenny have made this the easiest house move we've ever made, despite the fact we're moving all the way from London to Bristol. They were professional, proactive, knowledgeable, friendly and supportive at every step of the way. They even helped us to set up our utility and council bills before we moved in. Thanks very much team!...
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Comment on agent fees
Fees are as expected, but the service received lessens the 'blow'!
Was this helpful? Yes
Feb 16,2017
Minithumbup
Leah Berry
Laura Higgins (was Baker)
By:
Feb 16,2017
0 people found
this helpful
My flatmate and I had an excellent experience with Sarah Kenny. Not only did our agent (Hannah Abbott) go out of her way to find us the perfect property, everyone in the team made the process fast and easy. We went from first viewing to moving in in less than two weeks! Everything was handled with professionalism, skill, and warmth, and I would recommend Sarah Kenny to anyone looking to use a lettings agency....
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Comment on agent fees
Very good value for the care they take with your property!
Was this helpful? Yes
Feb 15,2017
Minithumbup
Laura Higgins (was Baker)
By:
Feb 15,2017
0 people found
this helpful
Laura Higgins and all of the staff at SarahKenny were extremely helpful and friendly. We were shown four properties, all of which were excellent and once we made our decision we were able to get the process moving asap. It was an extremely smooth process and we were kept informed and able to ask any questions throughout. We were given a lot of extremely useful information when viewing the flats but also when we moved in we were provided with an excellent booklet of local information. We are ver...
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Comment on agent fees
The fees were standard in comparison to other agencies however, SarahKenny also assist in the setting up of utilities and bills and this is greatly appreciated.
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Can't recommend Sarah Kenny enough - Hannah was quick to respond to all my queries, very accommodating of my requests and sensitive to my personal situation. The service i experienced was extremely courteous and professional....
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Comment on agent fees
50% of one month - pretty steep.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Clearly the best letting agents in Bristol. Very professional, experienced and careful. Never a bad experience in 20 years of the staff helping to find considerate tenants . The tenants themselves report good experiences in their dealings .....
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Comment on agent fees
GOOD VALUE FOR MONEY
Was this helpful? Yes
Dec 22,2016
Minithumbup
Peter Allen
Leah Berry
By:
Dec 22,2016
0 people found
this helpful
We have been very pleased with sarah kenny, they have been very clear and helpful from the start. We also like their positive yet very professional attitude. Finding the right tenants took no time at all, we were consulted at every stage, and the same goes for the tenancy, they are exteremely prompt and helpful....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 16,2016
Minithumbup
Rebecca McKelvey
Duncan Brown
By:
Dec 16,2016
0 people found
this helpful
Comprehensive management service provided. Extremely professional and helpful. Excellent in every respect. They go above and beyond to be helpful. I would highly recommend them without hesitation....
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Comment on agent fees
Appropriate
Was this helpful? Yes
Nov 22,2016
Minithumbup
Emma Loveland
By:
Nov 22,2016
0 people found
this helpful
This is a long-over due review - I rented a two-bedroom property less than a year ago before moving to London. SK staff were nothing but incredibly helpful in making that happen. I am now about to rent another property after moving back to Bristol; Yasmin & Emma Loveland's amazing service before made me come straight back to the Sarah Kenny fold. Thanks both!...
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Comment on agent fees
High I thought, but that is the case with many other agents. Also, no discount given to those who have rented with SK previously.
Was this helpful? Yes
Oct 23,2016
Minithumbup
Laura Baker
By:
Oct 23,2016
0 people found
this helpful
Very good service offered by friendly staff. Made the letting procedure very easy through good communication and explanations. Would use again....
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Comment on agent fees
The agency fees were slightly excessive, although this was in line with the local market rates. As such the high fees are purely an industry problem.
Was this helpful? Yes
Oct 15,2016
Minithumbup
Laura Baker
Leah Berry
By:
Oct 15,2016
0 people found
this helpful
I truly recommend Sarah Kenny Residential Lettings. What a wonderful company! The staff are excellent and so professional. They are always available to help and answer questions....
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Was this helpful? Yes
Sep 24,2016
Minithumbup
Laura Baker
Leah Berry
By:
Sep 24,2016
0 people found
this helpful
The people in Sarah Kenny have been nothing but helpful. It was one of those rare occasions with estate agents (a first for me personally) when everything progresses seamlessly, without issue. Many thanks to Laura and Leah for making that happen....
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Comment on agent fees
Reasonable for the service provided.
Was this helpful? Yes
Sep 23,2016
Minithumbup
Bethany Headlam
Emma Loveland
By:
Sep 23,2016
0 people found
this helpful
during my time at 54 Terry House I exchanged emails with Emma Loveland, Aimee Freeland and Bethany Headlam. All of them were very helpful and replied nicely to my questions. I am very happy about the service received and I'd be happy to rent again a house managed by Sarah Kenny Agency....
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Was this helpful? Yes
Sep 23,2016
Minithumbup
Emma Loveland
By:
Sep 23,2016
0 people found
this helpful
Just a quick note to thank SK and Emma in particular for sorting out our hot water issue super quickly and efficiently last week. Emma was really helpful throughout and we really appreciated the excellent customer service, which ensured that a relatively minor problem didn't become a really big one. A special mention for Steve the handyman too, who was exceptional!...
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Comment on agent fees
No comment
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Amazing company, friendly people willing to help in every way. Really satisfied with them and I will definitely recommend them to friends and family....
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Was this helpful? Yes
Sep 21,2016
Minithumbup
Peter Allen
Rebecca McKelvey
By:
Sep 21,2016
0 people found
this helpful
I rented out my property for over 20 years with Sarah Kenny Residential Lettings. All I can say is that all the staff that I dealt with were fantastic - efficient, helpful, courteous and professional. I never once had a problem, when one tenant left they always found a new tenant very promptly and they promptly dealt with any little issues that arose with my tenants. I would certainly very highly recommend them....
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Comment on agent fees
They were very reasonable
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Tailored search to our taste, very quick, knew exactly what we were looking for and approachable. Went through the inventory thoroughly and very friendly....
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Comment on agent fees
Fees are reasonable for what the service they provide
Was this helpful? Yes
Sep 20,2016
Minithumbup
Laura Baker
Leah Berry
By:
Sep 20,2016
0 people found
this helpful
I was abroad and relocating to Bristol really quickly so it was important to me to view properties in the 2 days I was in the UK and then be able to continue the process when I returned abroad but I also needed the whole process to be completed within 2 weeks. Laura and Leah were excellent from start to finish, finding me properties that exactly matched my requirements and then ensuring that everything went through and able to move in within my timescale. They were professional, efficient and fr...
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Comment on agent fees
Fees were as you would expect them to be for any agent
Was this helpful? Yes
Aug 24,2016
Minithumbdown
Laura Baker
Leah Berry
By:
Aug 24,2016
0 people found
this helpful
Very good agents, really helpful and responsive. All i need is to talk to them about all of my queries and requirements and they sorted them out....
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What agent could do to change your mind?
good
Attached Files
Comment on agent fees
good
Was this helpful? Yes
Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
this helpful
Very friendly and helpful (e.g. allowed electronic signatures for Tenancy Agreements which was extremely useful as I was moving to Bristol from another city and could not easily get there in person before moving in). Also swift in sorting out a minor plumbing and window blinds issue shortly upon our moving in. Would highly recommend Sarah Kenny....
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Comment on agent fees
agency fee is 35% of one months rent + VAT. They are transparent in that they advertise this on their website.
Was this helpful? Yes
Jul 27,2016
Minithumbup
Laura Baker
By:
Jul 27,2016
0 people found
this helpful
Laura Baker and the whole team of Sarah Kenny have been extremely helpful, their service excellent and uncomplicated. The viewing was well prepared and so was the key collection. Laura provided me with all the information about the flat, showed me all the neuralgic spots (stop taps, metres etc.) and took plenty of time to go through the inventory in great detail and without a rush. My overall experience with Sarah Kenny has been very pleasant and should I ever look for a place in Bristol again, ...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
We rented a lovely flat through Sarah Kenny for over two years and cannot fault the service we received - professional and friendly people who are always there if you need them....
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Comment on agent fees
Very reasonable fees especially considering the level of service you receive
Was this helpful? Yes
Jul 18,2016
Minithumbup
Peter Allen
By:
Jul 18,2016
0 people found
this helpful
I have used Sarah Kenny both as a tenant and now as a landlord. In both cases I find the staff to be very professional and helpful. It was a no brainer to choose Sarah Kenny when I came to let out my flat. From the start I was given excellent service at each point of contact. Any issues were resolved quickly once I actioned them and they were prompt in setting up and searching for tenants....
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Comment on agent fees
I was able to negotiate a reasonable agents fee and they are worth every pound of it!
Was this helpful? Yes
Jul 14,2016
Minithumbup
Leah Berry
Laura Baker
By:
Jul 14,2016
0 people found
this helpful
Overall good proactive two way communication (sometimes you have to continually chase or follow up). Kept things simple and straightforwards from start to finish. I appreciated how they had all utilities set up prior to moving in which made life a lot easier. Most importantly a friendly service....
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Comment on agent fees
Took on a 3 month lease so the agents fees had been "pro rated" down accordingly but still seemed on the high side of others in the area.
Was this helpful? Yes
Jul 11,2016
Minithumbup
Leah Berry
Peter Allan
By:
Jul 11,2016
0 people found
this helpful
Excellent, professional seamless and transparent process in finding a suitable tenant in the shortest time. I thoroughly recommend Sarah Kenny to any potential landlord as their experienced, friendly and efficient handling of my letting made the entire process simple. Thank you...
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Comment on agent fees
Reasonable for the complete service they provide
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
very efficient staff and reactive, great availability for the visit and to answer to all our questions our moving went well thanks to Sarah Kenny...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Peter Allan
Leah Berry
By:
Jul 08,2016
0 people found
this helpful
Having had a positive experience as a tenant through Sarah Kenny I had no doubt as to which letting agent I would use for the letting and management of my flat in Bristol. The service offered has been first class, transparent and straightforward, from original arrangements with the director Peter Allen to the excellent, efficient and reassuring support from Leah & Rebecca in the office. I would not hesitate to recommend this agent....
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Comment on agent fees
More competitive for management fees than some of the other major sales and letting agents in Bristol.
Was this helpful? Yes
Jul 06,2016
Minithumbdown
By:
Jul 06,2016
0 people found
this helpful
Had a pleasant initial meeting, thereafter I found them to have poor customer skills and were quite disorganised in the office. We had to break the tenancy due to a very exceptional circumstance - the agency (director) made it clear that they only cared about the landlord. They were inflexible and uncompassionate to the situation and unhelpful. It was clear they were representing only the landlord and not the tenant; you can't have one without the other. They also didn't contact me re issues w...
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What agent could do to change your mind?
High but seems standard for Bristol.
Attached Files
Comment on agent fees
High but seems standard for Bristol.
Was this helpful? Yes
Jun 30,2016
Minithumbup
Laura Baker
Leah Berry
By:
Jun 30,2016
0 people found
this helpful
All our correspondence with this agency was professional and helpful. There was some initial confusion due to issues involving the landlady, but the agency took pains to communicate with us as best they could....
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Comment on agent fees
Not sure. Probably about right.
Was this helpful? Yes
Jun 21,2016
Minithumbup
Emma Loveland
By:
Jun 21,2016
1 people found
this helpful
Emma has been fantastic as our property manager. Extremely efficient and co-operative whatever the issue. House is in good hands when living the other side of the world, which is very reassuring!...
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Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
1 people found
this helpful
From the start, it was clear to us that SK was no normal lettings company. We needed to move quite quickly and within two days of our initial contact we were well on our way through the process. Often these things can get dragged on & on through slow administration, however with SK everything just ran smoothly. Thoroughly friendly, professional and incredibly helpful team. Thank you so much,...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2016
Minithumbup
Emma Loveland
By:
Jun 08,2016
1 people found
this helpful
We had several occasions whilst renting through Sarah Kenny where we needed urgent attention to an aspect of the property. In each instance Emma's response was immediate, efficient and really helpful. I felt that she went the extra mile to make sure we got the best service possible....
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Comment on agent fees
Reasonable
Was this helpful? Yes
May 24,2016
Minithumbup
Emma Loveland
By:
May 24,2016
1 people found
this helpful
We have used Sarah Kenny Residential Lettings for many years and cannot recommend them highly enough. Our current property manager Emma Loveland is absolutely first class. Nothing what so ever is too much trouble for Emma and her attention to detail ensures total piece of mind. No worries what so ever, you simply now that your property is in the very best of hands. Gary & Pat Waite...
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Comment on agent fees
Good
Was this helpful? Yes
May 21,2016
Minithumbdown
Peter Allan
By:
May 21,2016
0 people found
this helpful
Curiosity brought me back to Sarah Kenny website. What a pleasant surprise it is to see that the flat (REDRD124) for which I applied nearly a month ago is still on market. Now, I can't help but wonder whether the agents are interested in letting the property at all or for whatever shady considerations they are just buying time; since time, as the saying goes, is money. There are only two positive things to be said about the agency: one is the floor plans, which is a very useful extra, and the o...
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What agent could do to change your mind?
Bad.
Attached Files
Comment on agent fees
Bad.
Was this helpful? Yes
May 16,2016
Minithumbup
Laura Baker
By:
May 16,2016
1 people found
this helpful
Laura was really helpful. I met her twice before I rent the house and she answered all my questions. Also, she replied me asap in my emails. Thank you for your services...
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Was this helpful? Yes
May 12,2016
Minithumbup
Emma Loveland
By:
May 12,2016
1 people found
this helpful
Emma Loveland has provided an outstanding service dealing with both our tenants and management company. Emma is always polite and courteous, responds very promptly to all matters, and handles whatever occurs, good, not so good or even less with tact, diplomacy and good common sense. I have every confidence in Emma's ability to make wise judgements, deal with all matters fairly, and provide good advice when needed. She even has a great sense of humor. She is a credit to the company whose services...
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Comment on agent fees
Reasonable
Was this helpful? Yes
May 10,2016
Minithumbdown
By:
May 10,2016
0 people found
this helpful
This company did a very good job of managing the property that we rented. They had been quite responsive and addressed most issues within a reasonable time period. Unfortunately, at the end of the lease term, they did as many agents would do and chose to find find faults which did not exist such that they inappropriately retained monies from the security deposit. Further, as the agreed lease end-date was mid-month, rather than us paying only partial rent, we paid in full under the assumption tha...
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What agent could do to change your mind?
N/A
Attached Files
Comment on agent fees
N/A
Was this helpful? Yes
By: Rebecca McKelvey
May 16, 2016
View all comments (1)
We are sorry that you feel this way, the Landlord agreed to release you from the tenancy agreement early on the basis that you paid rent up until a new tenant moved in and paid his reletting fee. You moved out 3 weeks before the new tenants moved in and the Landlord agreed to reinmburse you 2 weeks rent because he had carried out some decoration work in between tenancies. Your request for a rent refund only came on the day you were leaving the property. The issue of the cleaning is now with the ...
Apr 29,2016
Minithumbup
Laura Baker
By:
Apr 29,2016
1 people found
this helpful
Super helpful, everything went very smoothly and we now living in a lovely flat! Quick turnaround for the move in....
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Comment on agent fees
fairly expensive
Was this helpful? Yes
Apr 27,2016
Minithumbup
Leah Berry
Aimee Freeland
By:
Apr 27,2016
1 people found
this helpful
Outstanding communication, support and service from both personnel. Friendly and helpful at all times. Exceedingly quick and efficient, with amazing attention to detail. Got my partner and I moved into an amazing place in record time. No complaints whatsoever. Highly professional....
read full review
Comment on agent fees
Fees were outlined from the start and there were no hidden surprises. Can't ask for more.
Was this helpful? Yes
Apr 22,2016
Minithumbup
Leah Berry
Aimee Freeland
By:
Apr 22,2016
1 people found
this helpful
Excellent service: prompt communication and personal service. We wanted to move ASAP and we were moved in within ten days!...
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Comment on agent fees
Good - no hidden fees.
Was this helpful? Yes
Apr 15,2016
Minithumbup
Laura Baker
Leah Berry
By:
Apr 15,2016
1 people found
this helpful
Sarah Kenny helped us find a brilliant flat in the perfect area. The team was always friendly and helpful. They really helped explain how the process worked and answered all of our questions. Absolutely no problems or issues with anything....
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Was this helpful? Yes
Apr 11,2016
Minithumbup
Laura Baker
By:
Apr 11,2016
0 people found
this helpful
Sarah Kenny Lettings through Laura helped us find our new home quickly and enabled the process of moving was simple and stress-free. Very friendly and efficient service...
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Was this helpful? Yes
Apr 11,2016
Minithumbup
Laura Baker
Leah Berry
By:
Apr 11,2016
1 people found
this helpful
Well organised, and responsive. The whole process was smooth and fast. I appreciated the flexibility around checking in, which was done quickly and efficiently. Good follow up....
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Was this helpful? Yes
Apr 11,2016
Minithumbup
Aimee Freeland
Emma Loveland
By:
Apr 11,2016
1 people found
this helpful
I cannot thank Sarah Kenny enough for helping my partner and I find our first property together. They were fantastic, helpful and reasonably priced and so far the aftercare has been fantastic! Would recommend to anyone in Bristol!...
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Comment on agent fees
The fees were higher than some other agents we looked with, but for the service it was worth it.
Was this helpful? Yes
Mar 30,2016
Minithumbup
Laura Baker
Leah Berry
By:
Mar 30,2016
1 people found
this helpful
Laura arrived at the property on time and prepared with good knowledge of the property and area. During the process of having my offer accepted and post-acceptance, both Laura and Leah were very helpful in answering all my questions in a prompt and professional manner....
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Comment on agent fees
Fees were about average for the agents in the area.
Was this helpful? Yes
Mar 24,2016
Minithumbup
Leah Berry
Aimee Freeland
By:
Mar 24,2016
1 people found
this helpful
The best agency I dealt with so far and I have been renting for the past 10 years. Very friendly, extremely accommodating. Excellent communication - I was kept up to date with the whole process up to the signing the tenancy and then more. Very pleased. Thank you....
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Was this helpful? Yes
Mar 23,2016
Minithumbup
Laura Baker
By:
Mar 23,2016
1 people found
this helpful
Excellant personal service, ensured all milestones were achieved and no issues and happy with flat. Thanks to Laura Barker for a nice easy move...
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Comment on agent fees
reasonable
Was this helpful? Yes
Mar 22,2016
Minithumbup
Laura Baker
By:
Mar 22,2016
1 people found
this helpful
Renting our new property with Sarah Kenny was a breeze and very positive experience. They are extremely professional and diligent. In particular, our negotiator Laura, was so helpful, positive and friendly, yet at the same time showed the upmost professionalism. We're now very happy in our new home and will definitely use Sarah Kenny again, if the need arises....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
Laura Baker
Leah Berry
By:
Mar 22,2016
1 people found
this helpful
Laura was a pleasure to work with and Leah was both patient and informative throughout. Will definetly keep this agency on my must use for the forseable future...
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Comment on agent fees
Within reason
Was this helpful? Yes
Mar 17,2016
Minithumbup
Leah Berry
Laura Baker
By:
Mar 17,2016
0 people found
this helpful
A wonderfully helpful team of people who have helped us to make a rather laborious process very simple, but with a friendly and kind manner. Thanks for everything!...
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Laura Baker
By:
Mar 07,2016
0 people found
this helpful
I've used many letting agencies over the years, but I can safely say that the help from the team at Sarah Kenny has been the best yet. They were extremely professional and made what is often a stressful experience a pleasurable one....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Laura Baker
By:
Mar 07,2016
0 people found
this helpful
Laura Baker was very friendly, professional and efficient in helping us find a flat to rent. We also dealt with Leah who was also very helpful and efficient....
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Comment on agent fees
Probably about right.
Was this helpful? Yes
Feb 25,2016
Minithumbup
Laura Baker
Leah Berry
By:
Feb 25,2016
0 people found
this helpful
Very happy with the service received from Sarah kenny lettings. Laura and Leah are friendly and their response to the enquirers are very efficient and quick. Thank you....
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Comment on agent fees
good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Hassle free renting. Staff were very friendly and helpful. Communication very good. All round a pleasure to deal with. Definitely recommended....
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Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
this helpful
Hi, very prompt, careful and considerate service and aftercare from Laura and Leah. Absolutely first class all round, would not hesitate to use them again, sincerely, Tim...
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Comment on agent fees
Acceptable
Was this helpful? Yes
Feb 17,2016
Minithumbup
Laura Baker
Leah Berry
By:
Feb 17,2016
0 people found
this helpful
My fiancee and I moved to Bristol from The Netherlands over a month ago and the first 4 weeks we had to stay in a hotel. The first days in The UK were a bit stressful for us, as we knew that the rental market in Bristol is very difficult and naturally we didn't want to stay another few weeks in a hotel.. W had a very bad experience with some other letting agencies before but luckily we came across Sarah Kenny Residential Lettings. The staff is very professional, helpful, punctual and friendly....
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Was this helpful? Yes
Feb 16,2016
Minithumbup
Laura Baker
By:
Feb 16,2016
0 people found
this helpful
Laura was effective and charming. She understood my intent and narrowed my search quickly, presenting two very good options. The move in was smooth and fast, a pleasure....
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Was this helpful? Yes
Feb 11,2016
Minithumbup
Laura Baker
Leah Berry
By:
Feb 11,2016
0 people found
this helpful
The past 3 months I came across many different letting agencies, where unfortunately majority of them were very unprofessional. That is, until we dealt with the Sarah Kenny Residential Lettings. They are extremely professional, and we got many - very good - tips from Mrs Laura Baker - a letting agent that introduced us to the flat that we are now renting. It was an absolute pleasure to make business with them and we can't help but recommend them to anyone else in need of a letting agency. Good ...
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Jan 13,2016
Minithumbup
Laura Baker
By:
Jan 13,2016
0 people found
this helpful
I was incredibly happy with the support I got from Laura. She provided me with accurate and timely updates on the move as well as quickly providing answers to further questions I had about the equipment in the property....
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Comment on agent fees
The agent fees are in-line with the area standard.
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Jan 13,2016
Minithumbup
Laura Baker
Leah Berry
By:
Jan 13,2016
0 people found
this helpful
I was very happy with the help provided by Laura and Leah. Every step in the letting process has been very well explained by Laura, making my move to the UK much easier than I was expecting!...
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Jan 12,2016
Minithumbup
Laura Baker
Leah Berry
By:
Jan 12,2016
0 people found
this helpful
Moving to a new country is a stressful experience. Besides all the stress associated with moving, I also head to learn about the bureaucratic specifics of the UK regarding renting an apartment. Everyone I interacted with at Sarah Kenny Residential Lettings was very helpful, answered to all my questions quickly and assisted me with the reference process as well. They helped me find an amazing apartment very fast, in the exact area I wanted, in the price range I wanted, and they assisted me with t...
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Comment on agent fees
The fees are adjusted to the rented property and in my opinion they are fair for the apartment I found through them.
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Dec 09,2015
Minithumbup
Laura Baker
Leah Berry
By:
Dec 09,2015
0 people found
this helpful
Laura and Leah were a pleasure to work with. They were professional, efficient and made the renting and moving in process very smooth. Now we have moved in we have our own property manager who has also proven to be very efficient. We have rented through other agents in the area and found Sarah Kenny to be a step above. Thank you for helping us find a new home....
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Comment on agent fees
A little steep but very efficient and professional.
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Dec 08,2015
Minithumbup
Laura Baker
By:
Dec 08,2015
0 people found
this helpful
Very professional agents, all costs are clear with no hidden fees or renewal costs. Staff are lovely and very welcoming, happy to help with any questions you may have etc. They make the whole moving process feel very stress-free, would highly recommend to anyone looking to rent in the Bristol Area. Laura was the member of staff we have dealt with the most and she has been wonderful, she has promptly replied to any phone calls/emails and has just made us feel like very valued customers throughout...
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Comment on agent fees
Transparent on fees - no hidden costs.
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Nov 25,2015
Minithumbup
Laura Baker
By:
Nov 25,2015
0 people found
this helpful
Extremely good service. Professional and speedy result to find the perfect home. When I lost my property to purchase. I was able to get a home to rent within the time scale I required. Laura was fantastic and was able to help me all the way. Thank you. X...
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Comment on agent fees
offered a very good deal
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Nov 20,2015
Minithumbup
Laura Baker
Leah Berry
By:
Nov 20,2015
0 people found
this helpful
Sarah Kenny have been absolutely brilliant through and though. Renting a property was made easy. The staff seemed extremely attentive and helpful,and genuinely devoted to getting the right place for us. As a result we have ended up with a nicer flat than any other we saw or could have hoped for. Highly recommended and many thanks....
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Nov 16,2015
Minithumbup
Laura Baker
Leah Berry
By:
Nov 16,2015
0 people found
this helpful
The agents are very friendly and helpful and make the letting process easy and smooth. They make regular contact and offer help whenever needed, always aiming to improve the process....
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Sep 16,2015
Minithumbup
Leah Berry
By:
Sep 16,2015
0 people found
this helpful
We had a great experience as new landlords. Found them to be friendly and efficient. Happy to help with novice questions and nothing was too much trouble. Would definitely use them again and recommend to anyone else....
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Comment on agent fees
They were competitive with their fees and transparent about charges.
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Jun 26,2015
Minithumbup
Laura Baker
Leah Berry
By:
Jun 26,2015
0 people found
this helpful
The staff at Sarah Kenny are extremely helpful, going out of their way to help my boyfriend and I, just relocated from Australia, find our feet in Bristol. The staff we dealt with were prompt with communication and very friendly. They not only helped us successfully lock in a fantastic letting, they provided much needed advice and information about how letting in the UK works. I would highly recommend them, especially to migrants!...
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Jun 19,2015
Minithumbup
Laura Baker
Leah Berry
By:
Jun 19,2015
0 people found
this helpful
Very helpful, efficient and thorough. Made the letting of the property very easy and did it in a friendly manner. Made to feel like nothing was too much trouble. I would recommend them to anyone looking to rent in Bristol....
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Jun 17,2015
Minithumbup
Laura Baker
By:
Jun 17,2015
0 people found
this helpful
From the very beginning Sarah Kenny have been extremely helpful and Informative. Being able to view properties on a Sunday was a big plus for me. I have now moved in, and any minor issues that have come to light with the property, Sarah Kenny has resolved very quickly, it helps that there is a dedicated person at Sarah Kenny that you can go to for your property, and any queries I have had with Suppliers, Council Tax etc Sarah Kenny's Team have answered promptly....
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May 21,2015
Minithumbup
Laura Baker
By:
May 21,2015
1 people found
this helpful
Excellent service. Am completely satisfied with the agent. Laura was very pleasant and helpful all through my move. Had a lovely experience with them. would recommend SK residential lets to everyone I know....
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May 20,2015
Minithumbup
Laura Baker
By:
May 20,2015
0 people found
this helpful
Laura was very helpful in getting us set up with a new home in Bristol and welcoming us to the city as we were new. She showed us a total of 3 apartments, and helped us get all the right paperwork together and wrap things up quickly so that we could be in our new home as quickly as possible! We found the agency fees a bit high, but they did seem to be standard for the Bristol market....
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May 06,2015
Minithumbup
Laura Baker
By:
May 06,2015
0 people found
this helpful
From start to finish, Sarah Kenny Residential Lettings was absolutely professional and helpful in the minefield of the crazy rental market in Bristol. Having relocated from another country, they were very accommodating and patient with all of our questions and our transitional issues. To top it all off, they greeted us with a bottle of wine when we picked up our keys. They are very organised and were very thorough in detailing the rules of the house and flat. We are completely satisfied with...
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Comment on agent fees
Standard
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Apr 19,2015
Minithumbup
Laura Baker
Leah Berry
By:
Apr 19,2015
0 people found
this helpful
I frequently rent properties as a result of working away from home. From the very start the staff at Sarah Kenny where very professional, extremely efficient, knowledgeable, gave very clear and precise information and above all where friendly and courteous throughout the whole process and nothing was too much trouble. I can honestly say I have never been so impressed during a letting process and would like to extend my thanks to Laura and Leah who really did make everything so easy and so fast...
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Comment on agent fees
The fees charged by Sarah Kenny Residential Lettings seem to be fairly standard within the industry but the level of service is far higher than average.
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Apr 08,2015
Minithumbup
Laura Baker
By:
Apr 08,2015
0 people found
this helpful
Sarah Kenny were informative, professional and friendly from the start. My agent, Laura, always kept me up to date with the process and answered any questions, no matter how big or small, very swiftly! This was the first time I was renting through an Estate Agency and the whole process was explained simply and made extremely straight forward by Laura. I would highly recommend using Sarah Kenny as a tenant and would certainly use them again if I needed to....
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Mar 18,2015
Minithumbup
By:
Mar 18,2015
1 people found
this helpful
This was my first experience of renting a property and was expertly guided through the process by Jemma. As the property was a renovation she saw it at an early stage and also advised when to advertise it. I thought her guidance as to valuation was extremely helpful and informed. The office back up provided by Leah was also greatly appreciated. The property was let the day after it went live....
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Comment on agent fees
As informed
Was this helpful? Yes
Mar 02,2015
Minithumbup
Leah Berry
Laura Baker
By:
Mar 02,2015
0 people found
this helpful
Laura and Leah of Sarah Kenny residential lettings were extremely kind and efficient. This was our first contact with a Bristol Agency at we are really happy with them. Even they carried on with registering us in gas,electricity and water companies and council tax bills. Everything was really easy and fluent and we did not have any bad surprise....
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Comment on agent fees
Not to much expensive and after seeing how they are worked we are really happy and it worth that payment.
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Feb 27,2015
Minithumbup
Leah Berry
Laura Baker
By:
Feb 27,2015
0 people found
this helpful
Overall the process of being let the flat was pretty smooth. There was good communication throughout and it all went off without a hitch. The property was only let by them, not managed and they handed over everything to the landlord smoothly and efficiently. Only minor issues are that I dislike the fact that Sarah Kenny require an electronic copy of your passport kept on file as I consider this a security risk, but I understand it's now becoming reasonably common to ask for it. And secondly that...
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Comment on agent fees
Credit & Reference check should be included in the agency fee. As an extra, this is now more expensive than most other agencies.
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Dec 04,2014
Minithumbup
By:
Dec 04,2014
1 people found
this helpful
Very professional and respond to queries quickly. Check in and inventory was carefully done and at no point did I feel rushed or pressured to make decisions. Love the online document signing too!...
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Comment on agent fees
They helped me negotiate a monthly rent I was happy with.
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Nov 25,2014
Minithumbup
By:
Nov 25,2014
0 people found
this helpful
Best service all the staff are polite and helpful even if you keep repeating same questions, they helped us throw the process and it was fast and secure . I would definitely recommend to my friends and others for 100% satisfaction Good work keep it up Thank you...
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Comment on agent fees
Value for money
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Oct 22,2014
Minithumbdown
By:
Oct 22,2014
0 people found
this helpful
Extremely poor service. Incorrect information given out to customers. Abysmal Service. If you are looking to rent a property, then stay clear of these people!!!...
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What agent could do to change your mind?
Given the correct information to they\'re client. I had made travel plans and time of work to view a property with ASURANCE it would not be let until I had viewed. This did not happen. I received a text that the property had been let less than an hour before the viewing! Very let down. Waste of time. Waste of money on travel.
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Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
this helpful
Gave useful advice regarding property presentation before letting, set an ambitious but realistic rent level with a clear plan of how this would be reduced over time if the property remained on the market, kept in contact with information about how the let was proceeding, arranged for plumbers, electricians and inventory clerks to attend before the tenants moved in, agreed a reasonable fee for services, have been unfailingly polite, friendly and professional in all dealings....
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Comment on agent fees
Sarah Kenny\'s fees seem to be fairly standard for the industry, and therefore what was expected, but so far the service that these fees buy has been well above expectations.
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Oct 10,2014
Minithumbup
By:
Oct 10,2014
0 people found
this helpful
As always an exceptional experience from Sarah Kenny.I have used them several times in the past and every time they are efficient, friendly and honest.I have recommended them to friends and work colleagues as to me they are experts in what they do.Thanks again!...
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Oct 03,2014
Minithumbup
By:
Oct 03,2014
0 people found
this helpful
My partner and I have rented properties in Bournemouth, Cambridge, Brighton and York and this is the best service we've received so far. Friendly, professional and very responsive to maintenance issues that we raised after moving in. Generally speaking a very trustworthy organisation....
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Oct 02,2014
Minithumbup
By:
Oct 02,2014
1 people found
this helpful
Excellent and fluid service. The only competent letting agency in bristol. We felt welcomed and Yasmin seemed to genuinely care about helping us get the flat. Responses to emails and calls were speedy and efficient. The only drawback was that they didn't accept the tax forms for people who own a business abroad as a valid reference. However this was a problem across the board with many letting a agencies, the referencing processes seem to be very old fashioned and needlessly intrusive. All in al...
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Sep 08,2014
Minithumbup
By:
Sep 08,2014
0 people found
this helpful
The agent was very efficient in setting up the viewing. They showed us around late on a Saturday and arranged the viewing with the tenant at very short notice. The property was taken off the market as soon as we said we wanted it. We were given a few days to pay the holding fee which was very useful. All the forms and admin was sent to us in a timely manner. The reference service is extensive and was quite stressful. The reference agency wanted proof of address from my prior property as ...
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Comment on agent fees
I felt the service we received was very professional and of a high standard. However, the fees did seem quite high.
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Sep 07,2014
Minithumbup
By:
Sep 07,2014
1 people found
this helpful
I am a contractor who had one week's notice of need to commence a programme in Bristol. The company were heads and shoulders above the rest - I had left multiple emails and phone messages over the weekend following my online search. The majority did not even return calls. However Yasmin undersood my dilemma and was exceedingly helpful in finding an available flat and arranging to get me an inspection at very short notice. I loved it and the rest is history - I am in Bristol and loving it....
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Aug 18,2014
Minithumbup
By:
Aug 18,2014
0 people found
this helpful
Very cooperative and well informed. All went without hitches and as requested. Rent better than expected too!...
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Aug 13,2014
Minithumbup
Sarah Kenny
By:
Aug 13,2014
1 people found
this helpful
We just came in from France and found a beautiful house to let from Sarah Kenny. They've been really brilliant since we came in: very reactive and supportive. The house had not been lived in for a while and we had some small issues at first and Sarah Kenny staff's help has been invaluable! We'd definitively recommend them to anyone searching for a house in the area!...
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Aug 05,2014
Minithumbup
Sarah Kenny
By:
Aug 05,2014
1 people found
this helpful
We recently moved to Bristol from the United States and everyone at Sarah Kenny was extremely helpful. We were able to sign a lease through an intermediary, since we were abroad (which is almost impossible in the UK) and the entire moving in process was very smooth. Highly recommended....
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Jul 26,2014
Minithumbup
By:
Jul 26,2014
3 people found
this helpful
The whole team at Sarah Kenny were very helpful. Professional and interested in the particular circumstances of my girlfriend and myself they were patient with explaining what the whole process involved and answered all the questions we had. On the day of the viewing, Fin, the agent who met us there, was friendly but professional being honest about what he knew and more importantly about what he did not know about the property. Once we decided to apply for the property we mostly dealt with Jemma...
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Jul 11,2014
Minithumbup
By:
Jul 11,2014
3 people found
this helpful
Was very happy with Sarah Kenny Residential Lettings. The property description on Zoopla was accurate and contained a floor plan, which not all agents include. When inquiring over the phone they returned calls promptly. The negotiator who did conducted the viewing of the flat was punctual, helpful and answered all my questions patiently. She allowed me as much time as I needed and was not pushy. The post-agreement process was clearly explained on their website and the actual process did no...
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Jul 09,2014
Minithumbup
Leah Berry
By:
Jul 09,2014
3 people found
this helpful
Swift response to my query from Yasmin, speedy showing of property and speedy answers to queries, mainly straight forward on line forms with patient assistance from Leah in the friendly office when I was without access to computer. Great flat exactly where I wanted to be. So far so good Thankyou...
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Comment on agent fees
Normal for the area
Was this helpful? Yes
Jul 08,2014
Minithumbup
By:
Jul 08,2014
2 people found
this helpful
Sarah Kenny were great and extremely helpful in getting me moved into my first flat. There was nothing too much for them and no questions that couldn't be answered. The bottle of wine on move in day was an added bonus....
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Jun 24,2014
Minithumbup
By:
Jun 24,2014
2 people found
this helpful
Relocating to the Bristol area recently, with so many places on offer, I now have the perfect apartment in the perfect location. Yasmin Shilling at Sarah Kenny was both friendly, approachable and professional. The whole procedure has been straightforward and stress-free. I would recommend Sarah Kenny Lettings without hesitation....
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Jun 19,2014
Minithumbup
By:
Jun 19,2014
2 people found
this helpful
This was my first experience of rental in 35 years but Yasmin made it easy.. she very quickly got a clear idea of what I wanted, and if I hadn't set my heart on the first flat I saw, am sure that she would have found me another equally acceptable. The inevitable process towards date setting and moving, was smooth and efficient and had an overall friendly and helpful 'feel'. Nothing was too much trouble.. For anyone at Sarah Kenny. Thank you very much.. I am very happy in my new home, the bottl...
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Jun 18,2014
Minithumbup
Sarah Kenny
By:
Jun 18,2014
2 people found
this helpful
Relocating to the Bristol area recently, with so many places on offer, I now have the perfect apartment in the perfect location. Yasmin Shilling at Sarah Kenny was both friendly, approachable and professional. The whole procedure has been straightforward and stress-free. I would recommend Sarah Kenny Lettings without hesitation....
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May 29,2014
Minithumbdown
By:
May 29,2014
0 people found
this helpful
It is said that one never gets a second chance to create a first impression. How true! I have read amongst these reviews that these agents have a history when it comes to not returning phone calls; allow me to validate this deserved reputation. Called w.r.t. an online apartment, ".. what is your number, we will call you back". Of course they didn't and the apartment's 'no longer available'. Yep, I get it, probably in the process of being let, completely fine. Which brings us...
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What agent could do to change your mind?
Simply do what they said they were going to do. Yeah I know, like anyone ACTUALLY waits for a call back. It\'s just that \'polite\' dismissal one hears prior to being rid of. Plus heaven forbid we may have been open to alternative options!
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By: Jemma
May 30, 2014
View all comments (1)
I am sorry that this was your experience with us, this really shouldn't be the case at all, as we take the view that we should treat everyone, as we would wish to be treated, if you could be kind enough to contact me and then I can go through your requirements in more details and see what we have that is available that may suit you, and then I can apologise to you in person. My name is Jemma and the number is 01179 467 171 I look forward to hearing from you ...
May 21,2014
Minithumbup
By:
May 21,2014
3 people found
this helpful
Sarah Kenny were efficient and reliable all the way through, from the moment I selected properties on right move to the moving in date. I was kept up to date with information, and all updates. This is the first place that I have moved into alone since being a student and I could not think of a better start to my independent life. Also, the bottle of wine when I moved in was a nice little touch! Yasmin was absolutely lovely and superb at her job!...
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May 21,2014
Minithumbup
Leah Berry
By:
May 21,2014
3 people found
this helpful
My property became vacant on saturday 12/04/14 Jemma and her team found me tenants who had moved in by 14/05/14. They achieved a slightly improved rental and although i had hoped for a seamless changeover without a void period i also appreciate that april is a quiet period for lettings in the Clifton area.They arranged contract cleaners prior to the arrival of our new tenants and dealt with the check-in,meter readings etc with their usual efficiency.I would have no hesitation in recommending...
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May 12,2014
Minithumbup
Peter Allan
By:
May 12,2014
1 people found
this helpful
This is the second property in Clifton that I have rented out via Sarah Kenny. My first flat was four years ago and has been stress free and based on that experience it was a no brainer to seek Peter and his team\'s help securing a tenant for our second property. All happened very quickly and smoothly again and the tenants have just moved in....
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Apr 22,2014
Minithumbup
By:
Apr 22,2014
2 people found
this helpful
A huge thank you to Yasmin. Yasmin made the whole process of me renting my property a pleasant and exciting experience. Always thoroughly efficient and effortlessly helpful....
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Apr 16,2014
Minithumbup
By:
Apr 16,2014
2 people found
this helpful
My husband and I could not be more pleased with the service we recieved through Sarah Kenny. I met alone with Yasmin for the first viewing, she was prompt and very friendly. Yasmin had no qualms with my last minute second viewing arrangement understanding my situation and wanting to be sure given my husband wasn\'t present. After deciding to go ahead for the property Yasmin was extremely quick in making everything happen, especially in securing our application as there was already one in for o...
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Mar 19,2014
Minithumbup
Sarah Kenny
By:
Mar 19,2014
1 people found
this helpful
Sarah Kenny were excellent and I am very happy to recommend them - they were very quick to put the property to the letting market and produced excellent results with a friendly helpful service. Emilia, Leah and Jemma were excellent....
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Nov 08,2013
Minithumbup
Leah Berry
By:
Nov 08,2013
3 people found
this helpful
All of the staff at Sarah Kenny particularly Jemma and Leah did exactly what they said they would do. They always responded immediately, carried out their duties in a first class professional and responsible manner and reminded me as Landlord of my own responsibilities, nothing was too much for them to organize or arrange....
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Oct 23,2013
Minithumbup
Sarah Kenny
By:
Oct 23,2013
2 people found
this helpful
We were looking for a quality rental property, which is wheelchair accessible and we needed to move in as soon as possible. Emilia helped us brilliantly and managed to smoothly speed the paperwork along. And even where I could not be present in person on the moving in date, she arranged for me to be able to sign the contract remotely online....
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Sep 30,2013
Minithumbup
By:
Sep 30,2013
2 people found
this helpful
We have several properties in Bristol and for 15+ years have use the Sarah Kenny letting agency exclusively. Their service is excellent to both us as landlords and also to prospective tenants. They have responded promptly and effectively to all of our varied requirements over the years and because of this we are in the process of handing over our entire rental portfolio for them to manage. They have their finger on the pulse of all rental issues and their advice and ability to adapt and r...
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Sep 18,2013
Minithumbdown
By:
Sep 18,2013
3 people found
this helpful
Whilst the staff are always polite and friendly enough 90% of phone calls end with the dreaded "someone will call you back". More than a few times nobody has phoned back. I can see that Sarah Kenny would be a good agent if you live in a property that has no problems but sadly our experience hasn\'t been great to date. We have often been left to check that things have/will be done, which is exhausting. On weekends whilst they have staff present they are often staff that cannot deal w...
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What agent could do to change your mind?
Sadly our experience to date hasn\'t been great. I would love it if they could take ownership of our problems and see them through to resolution because I really want to trust them to resolve things and thus avoiding unnecessary stress. In all honesty I wouldn\'t have written an online review but they have contacted us asking us to review them in the past.
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By: becks
Sep 18, 2013
View all comments (1)
I am very sorry to hear your comments and that you have been unhappy with the service received since you have moved in. Customer service is extremely important to us and I would welcome the opportunity to discuss this further with you either on the phone or in a meeting. Please do not hesitate to contact me directly either by phone or email. Rebecca McKelvey, office manager. ...
Aug 08,2013
Minithumbup
By:
Aug 08,2013
4 people found
this helpful
What an outstanding service from the Sarah Kenny team recently, and Yasmin was one of the most efficient and professional members of staff from any letting / estate agency team I have ever met. I am relocating and thought finding a property was going to be stressful and near impossible, and I can\'t believe I moved into the most beautiful property within a week. I recommend this lettings agency wholeheartedly....
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Jul 29,2013
Minithumbup
By:
Jul 29,2013
1 people found
this helpful
Jemma was efficient and prompt and quickly got to grips with our needs and put forward a property that was ideal. She was helpful and responsive though out the process and really helpful and friendly....
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Jul 25,2013
Minithumbup
Leah Berry
By:
Jul 25,2013
5 people found
this helpful
Sarah Kenny where the first letting agents I used in Bristol and the whole process was professional, friendly, quick and on top of that I had a great landlord. Now just over a year later, I\'ve moved to another area and experienced the service through another letting agent. The whole experience cannot even be compared to that of the high level of service provided by Sarah Kenny. It\'s only now that I can really appreciate all the extra steps they took to make my move easy and dare I say it enjoy...
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Jul 17,2013
Minithumbup
By:
Jul 17,2013
7 people found
this helpful
We have been associated with "Sarah Kenny" as landlords for many years and they have always been friendly, courteous, efficient, helpful and highly reliable. This month [July 2013] they let an apartment for us within 2 weeks of notification. Jemma was our contact and continued the cheerful and efficient service that we have always associated with SK. Why would go to anyone else! [PS. Their rates are straightforward and very competitive]...
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Jun 25,2013
Minithumbup
By:
Jun 25,2013
5 people found
this helpful
I have used Sarah Kenny to find tenants for about 6 years now and they have always found good tenants very quickly in every case. They are responsive, pleasant to work with and very helpful, even for general questions. I highly recommend their agency....
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Jun 20,2013
Minithumbup
By:
Jun 20,2013
5 people found
this helpful
Recently rented a flat through Sarah Kenny and have been extremely impressed by the professional and friendly service we received. In my experience far above the industry norm. They kept us thoroughly informed throughout the process and expedited the paperwork so that we could move in on a tight schedule. I would highly recommend them and intend to use them in the future....
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May 30,2013
Minithumbup
By:
May 30,2013
10 people found
this helpful
I would recommend Sarah Kenny for the following reasons: - they offer flexible viewing options, I work during the day so this was important for me - properties on offer are of a good standard - they kept me up to date once we agreed the rental - staff responded promptly to queries...
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May 15,2013
Minithumbup
By:
May 15,2013
15 people found
this helpful
The service I received by the agents at Sarah Kenny residential letting, especially Emillia Atkinson was exceptional. Every one was kind and forthcoming. I told them what I was looking for and they found me my dream flat. I was assisted from the initial start to the end, with Emilia after we signed the tenancy papers, contacting electric, gas and water companies. Nothing further was required for me to do. That is what I call efficiency....
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May 12,2013
Minithumbup
Leah Berry
By:
May 12,2013
15 people found
this helpful
I have tried a couple of letting agents in Bristol and had a poor experience. This is the second time I have used Sarah Kenny and I now refer friends/colleagues to them. Jemma and Leah stand out for taking ownership, being very credible and keeping me informed of what is going on. Their processes are efficient and thorough and its they are very easy and professional to work with. I\'d recommend without hesitation....
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Apr 30,2013
Minithumbup
By:
Apr 30,2013
17 people found
this helpful
I have lived in a number of rented properties before this one and have to say that Sarah Kenny Lettings is by far the best letting agent I have ever dealt with. Efficient, organised, polite and friendly, the service has been excellent!...
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Apr 26,2013
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Apr 26,2013
17 people found
this helpful
All staff at Sarah Kenny\'s have worked hard to ensure that finding and moving into a new property has been as hassle free as possible. Any request was met with a smile and a can do attitude and they are willing to go the extra mile. I have used many letting agents in many different locations around the UK and can say that Sarah Kenny\'s are among the best....
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Mar 28,2013
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Peter Allan
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Mar 28,2013
23 people found
this helpful
I had never let a flat before, and had no idea how to go about it. I went to several agents but it was quickly evident that Sarah Kenny were the best. They have been absolutely fantastic - they explained everything and \'hand held\' me through the whole process. Each time a tenant has moved on they have quickly and effortlessly found new tenants - and the right sort of tenants too, which is important for this property. They are always charming, helpful and efficient. I have dealt with sever...
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Mar 08,2013
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Mar 08,2013
22 people found
this helpful
From the moment I contacted the Sarah Kenny Agency I realised that I had made the right decision to use them to let my flat for me. My request for information was dealt with straightway and all questions answered fully. Jemma Corbett visited me at the property and was both professional and friendly. She went through the procedure, explaining what was necessary for property letting,and subsequently was available throughout the process. I was completely satisfied with all staff contacts at the of...
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Mar 08,2013
Minithumbup
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Mar 08,2013
22 people found
this helpful
Excellent work ! Everything went smoothly and yet quickly. Contact through the phone or via email was always done in a timely manner. At no stage did we feel stressed or frustrated. Defintely an agency you can rely on....
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Mar 03,2013
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Leah Berry
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Mar 03,2013
25 people found
this helpful
We received excellent service from Sarah-Kenny. The staff were efficient, diligent and always explained the process in a clear and straight forward manner. We were impressed by the agent who showed us around the property (not listed in the above options) and this high level of service continued throughout our engagement , notably with Jemma and Leah. We would certainly not hesitate in using them again....
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Feb 21,2013
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Peter Allan
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Feb 21,2013
24 people found
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Peter and Jemma at Sarah Kenny Lettings have consistently made the letting process a straightforward experience and assisted with any issues that have arisen with the flat without drama or delay....
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Feb 12,2013
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Rebecca McKelvey
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Feb 12,2013
26 people found
this helpful
For the last 10 years Sarah Kenny have introduced really good reliable tenants for a flat that I rent in Clifton. Over that time there have been 6 tenants, each following on from the other within a matter of days which means I never have concerns about future occupancy when a tenancy comes to an end. The population in Clifton is pretty mobile so knowing S K will always quickly find a new tenant is very reassuring. That said, my last tenant was there for nearly 3 years. I also very much value the...
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Feb 08,2013
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Leah Berry
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Feb 08,2013
25 people found
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My partner and I needed to move to Bristol from Swansea due to securing new jobs in the area; we had very little time to find a new place to live. After viewing a couple of flats in different parts of Bristol (with very mixed results!), we came across a property marketed by Sarah Kenny Residential Lettings. From first contact with one of their employees, Emilia, our experience was excellent right through to securing our new home. Emilia and her colleague, Leah, were prompt, efficient, courteous ...
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Jan 30,2013
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Sarah Kenny
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Jan 30,2013
26 people found
this helpful
I am a first time landlord and Sarah Kenny made everything clear and simple for me throughout the whole letting process. Everything was dealt with quickly, efficiently and professionally. The team is friendly and always prompt in coming back to me with my numerous queries. They found me a tenant within 1 week of the property going on the market and the tenant moved in a week later, which was fantastic. I would highly recommend Sarah Kenny to any landlord looking for a new tenant....
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Dec 18,2012
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Dec 18,2012
25 people found
this helpful
Within 6 weeks of completing on my first rental property, sarah kenny had found a tenant, who signed up for a 12 month initial let. Jemma corbet was professional, friendly, and always available if i had questions in the period before and after I set the wheels in motion to buy my first rental property. I can\'t reccommend them highly enough....
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Dec 12,2012
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Sarah Kenny
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Dec 12,2012
26 people found
this helpful
Sarah Kenny are managing a flat in Bristol for me. I contacted them for advice before purchasing the flat as an investment, and they were incredibly helpful throughout the process. I showed their lettings manager the flat the day after I completed the purchase, and they hit the ground running. Within hours the flat was up on Rightmove, they arranged for a few repairs and redecoration to be done within days, and by the following week had a tenant lined up. I can\'t praise them highly enough....
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Dec 03,2012
Minithumbup
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Dec 03,2012
26 people found
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Sarah Kenny were brilliant from start to finish. I asked about a property on Wednesday, had a viewing booked in on Thursday, then by Thursday evening had a new flat sorted out. Every meeting went smoothly, and even received a bottle of wine when moving in. I\'d thoroughly recommend their services....
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Nov 30,2012
Minithumbup
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Nov 30,2012
26 people found
this helpful
Me and my partner recently moved in into one of Sarah Kenny\'s properties in Clifton and we are extremely happy with the letting agency service we have been provided. Warm, welcoming and highly professional attitude, accuracy in all details and understanding of our needs as new tenants. From the beginning of the process till the actual signing of the tenancy agreement with Sarah Kenny, the lady that was dealing with all the details, Emily Atkinson was very helpful, flexible and prompt in her r...
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Nov 28,2012
Minithumbup
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Nov 28,2012
26 people found
this helpful
I have used SK for many years since I became a landlady of 3 properties in Bristol. I always fnd whoever you deal with in the office unfailing polite, friendly and helpful. They provide a high cailbre of tenants, really quickly, thus minimising any void periods (I\'ve had none). They give useful advice on all aspects of renting and go above and beyond the call, especially useful to me as I now live in oxford, many miles from my properties. Use them!...
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Nov 21,2012
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Leah Berry
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Nov 21,2012
25 people found
this helpful
The team at Sarah Kenny are so helpful and professional, really felt that the team cared about our needs and did everything they could to move the application along quickly. I would recommend SK and would use them again for sure. Thank you....
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Nov 17,2012
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