Branch: Reading, 84 School Road
Services: Sales (as a Vendor)
Sold price: £300000 Would you recommend?: Yes
Postcode: RG31
Branch: Reading, 84 School Road
Sales (as a Vendor)
Sold price: £300000 Postcode: RG31
0people found this helpful
Great efficient service from the guys and ladies at Sansome George at selling my house in Calcot. From the first valuation with Patrick, to the viewings being booked in by Georgee and Vickie and the team and the offers the followed everything ran like clockwork. ... read full review
Branch: Reading, 1 The Parade,
Knowsley Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: rg1
Branch: Reading, 1 The Parade,
Knowsley Road
Sales (as a Buyer)
Postcode: rg1
0people found this helpful
Poor experience viewing with this agent, first property viewed with them they sent an e-mail an hour after the viewing to say the property had been sold. You would think they would have asked us if we were making an offer to get the best ... read full review
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(1)
I'm sorry you feel the need to write this review. If this relates specifically to Sansome & George in Tilehurst, I welcome you to contact me in confidence to discuss. I would like confirmation this relates to our company. ...
5 Star Review
Nov 07,2017
By: 'Veronica Woods'
Nov 07,2017
Branch: Reading, 84 School Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: rg31
Branch: Reading, 84 School Road
Sales (as a Buyer)
Postcode: rg31
0people found this helpful
I've used Sansome & George for many years. I've sold and purchased all my properties through them.The sales team are very friendly and efficient and keep you up to date with all the progression. I will definitely use Sansome & George in ... read full review
Branch: Reading, 1 The Parade,
Knowsley Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RG31
Branch: Reading, 1 The Parade,
Knowsley Road
Sales (as a Vendor)
Postcode: RG31
0people found this helpful
Terrible experience, would not use again. I got the impression they were not marketing my property effectively as there was next to no interest in it even though it was priced appropriately. All became clear after ten weeks when S&G brought round a ... read full review
Branch: Basingstoke, 41 - 43 Winchester Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG24
Branch: Basingstoke, 41 - 43 Winchester Street
Sales (as a Vendor)
Postcode: RG24
2people found this helpful
Dan came to view the property, of all the agents we had round, Dan was by far the most keen and eager to sell the house. There was no doubt he wanted the business, but also cared about doing right by us. Dan was confident ... read full review
I would like to congratulate this branch in ensuring that the poor reputation of Estate Agents is being upheld in this office.
They seemed to want to act on behalf of the buyer rather than seller, which is a little bizarre given that the agent ... read full review
What agent could do to change your mind?
Given the that we ended up reducing the property value and providing an insurance to the new buyer I think they should have been reduced drastically.
Attached Files
Comment on agent fees
Given the that we ended up reducing the property value and providing an insurance to the new buyer I think they should have been reduced drastically.
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Buyer)
Sold price: £322500 Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Buyer)
Sold price: £322500 Postcode: RG7
0people found this helpful
As first time buyers of a property being sold by Samson and George, my partner and I had a very positive experience with the sellers agent, Nicholas Smirthwaite. Nick was always professional, friendly, and gave sound advice throughout the whole process. We never felt like ... read full review
Branch: Basingstoke, 41 - 43 Winchester Street
Services: Sales (as a Buyer)
Sold price: £225000 Would you recommend?: Yes
Postcode: RG24
Branch: Basingstoke, 41 - 43 Winchester Street
Sales (as a Buyer)
Sold price: £225000 Postcode: RG24
0people found this helpful
Both Dan and Sean were really helpful and kept us informed at all times. They made our process of buying our first home go very smoothly and nothing was too much trouble!... read full review
Branch: Reading, 1 The Parade,
Knowsley Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RG31
Branch: Reading, 1 The Parade,
Knowsley Road
Sales (as a Vendor)
Postcode: RG31
2people found this helpful
Just so rude and dismissive, made promises that they could not keep, fobbed you off from person to person and then lied to our faces!!!!!! do not use.... read full review
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(2)
No doubt you have a few nice testimonials on your own website. That really doesn't say alot does it? Our experience has been very much that of the reviewer above. you have kind of proven their point about being dismissive as well. ...
5 Star Review
Aug 16,2014
Roger Sansome
By: 'Mrs Klue'
Aug 16,2014
Branch: Bramley, Station House
Sherfield Road
Services: Lettings (as a Tenant)
Rent PCM: £975 Would you recommend?: Yes
Postcode: RG20
Branch: Bramley, Station House
Sherfield Road
Lettings (as a Tenant)
Rent PCM: £975 Postcode: RG20
0people found this helpful
I have rented several properties and we received the best service we have ever experienced through Sansome and George. They are professional, efficient and above all, they really do care about enduring you have the best experience possible in your property. I would highly recommend ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Vendor)
Sold price: £395000 Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Vendor)
Sold price: £395000 Postcode: RG7
0people found this helpful
It took 12 months to sell my house but at all times Nick was very kind and helpful. He remained positive when I felt negative and managed to cheer me up when I thought that the house would never sell. He never once pressurized me and ... read full review
Comment on agent fees
No one likes paying stamp duty or estate agent fees but in my case it took such a long time that Nick earned his fees!!!!!!
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Vendor)
Sold price: £650000 Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Vendor)
Sold price: £650000 Postcode: RG7
0people found this helpful
I don't write reviews very often and I never thought I would be writing a very positive one about an estate agent. I have to say that the whole experience was positive. Any hitches were instantly resolved and he went the extra mile to keep ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Vendor)
Sold price: £630000 Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Vendor)
Sold price: £630000 Postcode: RG7
0people found this helpful
Our apprehensions about selling our house were soon dismissed after meeting with Nicholas Smirthwaite. We were right to be positive. I can't believe we are saying this about an Estate Agent, but he has been nothing but outstanding. He was always punctual for the viewings, ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Vendor)
Postcode: RG7
0people found this helpful
I'm not a fan of Estate Agents. I think I have most people's attitude that it's a lot of money for what? But let me tell you of our experience with the sale of our house in Burghfield Common.
It went onto the market in 2012 ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Buyer)
Postcode: RG7
0people found this helpful
Simply the best!
I have just moved into a new house in Mortimer after a searching for almost a year.
Throughout that year I have been dealing with Nick Smirthwaite - not only has he helped me find the \'right house\' but he also ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (as a Buyer)
Postcode: RG7
0people found this helpful
Having just bought through Sansome and George Mortimer, we found the agents there (in particular, Nick) to be friendly, courteous, and very helpful. While we were looking for a new house, they kept us posted as to properties they thought we would be interested in. ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Lettings (as a Tenant)
Postcode: RG7
0people found this helpful
Very professional service from start to end. Always sorted out any problems very promptly and worked hard on behalf of the tenant. Very amiable staff who paid attention to detail and had a practical and realistic approach. Would recommend the Mortimer Branch to all those ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG7
Branch: Reading, 1 Aborn Parade 45 West End Road
Sales (Prospective customer)
Postcode: RG7
0people found this helpful
Do not touch them !!!! Instructed them to sell our house in July - over promised but under delivered , managed to produce one unprofessional external photo of our property in four months but no floor plan - persuaded us to sell it for £30 k under ... read full review
Branch: Reading, 23 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 23 High Street
Sales (as a Vendor)
Postcode: RG7
0people found this helpful
Both Gordon at the outset and Emma thereafter were polite, pleasant & incredibly helpful throughout the whole process. For what was a fairly straightforward chain it got quite messy, predominantly due to the agent through which I was purchasing however Emma managed the situation incredibly ... read full review
Branch: Reading, 23 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: rg7
Branch: Reading, 23 High Street
Lettings (as a Tenant)
Postcode: rg7
0people found this helpful
Sansome and George have been the most organised and responsive agency we have ever dealt with. They were very fast with their response to any query or problem I had and were at all times very helpful. They were very fair with their costs and ... read full review
Branch: Reading, 23 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, 23 High Street
Lettings (as a Tenant)
Postcode: RG7
0people found this helpful
I only have good words to say about Emma and the team. The service and communications were swift and efficient while being friendly. Our landloard dealt with any issues we had on a day-to-day basis so I cannot comment on this element of the Sansome &... read full review
Branch: Reading, 23 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Reading, 23 High Street
Sales (as a Vendor)
Postcode:
0people found this helpful
Enormously capable and effective Estate Agent. Ben George was totally in charge of the sale of my home. He is particularly intelligent and has a voracious appetite for sales and understanding of the activity he conducts. He is an accomplished organiser: fastidious in his own ... read full review
Branch: Reading, 23 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Reading, 23 High Street
Sales (as a Buyer)
Postcode:
0people found this helpful
I have to say that Sansome and George in Theale is the best agent I have ever had to deal with. I have had some less than good experiences in the past with pushy, unreliable and rude agents and I didnt think that there was ... read full review
Branch: Reading, 23 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Reading, 23 High Street
Sales (as a Buyer)
Postcode:
0people found this helpful
We bought & sold using Sansome & George and received an outstanding service. We really were impressed with each member of staff\'s professional attitude, Emma, Gordon & Ben were all exceptionally helpful and understanding. They always kept us updated with changes and followed up ... read full review
Branch: Reading, 1 Aborn Parade 45 West End Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Reading, 1 Aborn Parade 45 West End Road
Lettings (Prospective customer)
Postcode:
1people found this helpful
Absolutely disappointed with the very poor service in the Mortimer office, the man roger who dealt with us was rude and very unprofessional .when we had the viewing he knew nothing about the property, he said they would phone the landlord for answers and phone ... read full review
What agent could do to change your mind?
Do his job and try to sell us a property like he should, find out all information about a property before trying to rent it.
Branch: Reading, 23 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Reading, 23 High Street
Sales (Prospective customer)
Postcode:
0people found this helpful
We have received mail shots aimed at out property and even hand written envelopes addressed to ourselves, from this agent constantly harrassing us to change agents and to go with them.
At the beginning of the year we were informed by this estate agent that ... read full review
Branch: Reading, 23 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Reading, 23 High Street
Sales (as a Buyer)
Postcode:
0people found this helpful
Very professional service with friendly staff. Mainly dealt with Gordon & Ben and both were very helpful. A very pleasant experience. Thank you!... read full review
Branch: Reading, 23 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Reading, 23 High Street
Sales (Prospective customer)
Postcode:
0people found this helpful
I'm sure the service is fine when all is going well, but after having to let a vendor down we experienced a different side of this branch. A very rude and borderline abusive call was received which was the true height of unprofessionalism. After calmly ... read full review
What agent could do to change your mind?
This industry is very volatile due to it's nature and poor regulation prior to contact exchange. Do NOT give abusive calls to people who are looking out for their families best interests in a tough market when you would not hesitate to do the same and more.