Sanderson Estates is an independently owned business with the ethos of treating our clients property with the exact same care that we do our own. Some years ago we recognised that there was a gap in the market for an Estate and Letting Agency that was able to combine extensive and comprehensive marketing with honest and straightforward advice. Sanderson Estates was founded with those two key principles in mind and everything that we do reflects this.

We are proud of our professionalism and are
Read full description...Sanderson Estates is an independently owned business with the ethos of treating our clients property with the exact same care that we do our own. Some years ago we recognised that there was a gap in the market for an Estate and Letting Agency that was able to combine extensive and comprehensive marketing with honest and straightforward advice. Sanderson Estates was founded with those two key principles in mind and everything that we do reflects this.

We are proud of our professionalism and are happy to display this through our membership of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), Safe Agent and the Property Ombudsman Scheme.

We take pride in the service we offer and this is reflected in a large proportion of our business coming from word of mouth and recommendation from Landlords, Vendors, Buyers and Tenants alike.

We know that all companies promise to offer a great customer service but the reality is that most of them fall some way short of delivering on these promises. We genuinely are different to our competitors and we would be very happy for you to β€˜put us to the test’.
Sanderson Estates

188 The Grove
Stratford,London
Greater London
E15 1NS
020 8519 3355

Website not available

Properties for Sale
Properties to Rent

Nov 17,2014
Minithumbdown
By: 'Stratford'
Nov 17,2014
1 people found
this helpful
While I found Andrew to be polite and appear efficient, as time passed I found much of his communication to be deceptive. He's behavior eventually deteriorated to what I could call arrogant. I used Andrew of Sanderson Estate for approximately 2.5 years in which time he ...
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Apr 28,2014
Minithumbup
By: 'Baz'
Apr 28,2014
0 people found
this helpful
Overall a very decent and honest Letting Agent. This is something very difficult to find in London these days (unfortunately). Was a tenant for over 2 years in Stratford and would highly recommended to others moving to the East end....
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Nov 15,2013
Minithumbup
By: 'patricia bernard -John'
Nov 15,2013
0 people found
this helpful
I found the services to be very good, and professional. Andrew was very helpful as he arranged everything that i needed to have done in order to be able to rent my house for the rate i required. i was going through a very difficult ...
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Sep 01,2013
Minithumbup
By: 'Chris M'
Sep 01,2013
0 people found
this helpful
Sanderson Estates were fantastic. They showed a genuine level of care behind our move and were quick to respond with our queries. In no way did we feel \'pushed\' by Sanderson Estates which is a welcome difference to the \'typical\' property search. I ...
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Jun 26,2013
Minithumbdown
By: 'tenant101'
Jun 26,2013
3 people found
this helpful
Sanderson estates misrepresented the property to us when viewing. They claimed that the property (via website and verbally) had heating and water bills included in monthly rent. Only following submission of holding deposit and on the day of contract signing were we shown a direct ...
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What agent could do to change your mind?
Sanderson estates should put more emphasis on actually delivering the \'quality service\' they so claim to possess. It is unacceptable that a estate agent can represent a property to have certain bills included and others not, however then on the day of contract signing attempt to reverse these representations. Even if this was a genuine mistake it does represent any form of \'quality service\'. I get the feeling that Sanderson is more concerned with chasing fees rather than customer service. This is evident in the mistakes that were made. I felt that the company was overstretched and understaffed which ultimately I fear will lead to more mistakes much like the ones we experienced.
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By: Andrew Sanderson
Aug 02, 2013
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The above situation did not happen quite as described but a new member of staff did unfortunately make an error. This was a genuine mistake and was not the result of any dishonesty but was simply human error. We apologised profusely and given that this happened almost a year ago and the initial 6 month tenancy is still continuing had hoped that this had been resolved to everyone's satisfaction. ...
Mar 18,2013
Minithumbup
By: 'Julietnicholas'
Mar 18,2013
0 people found
this helpful
Andrew showed us several properties in a new block and was very patient. Processing of our checks was quick and efficient and all the paperwork was e-mailed over to speed things up. Had a very pleasant and easy experience with Sanderson\'s who are by ...
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Mar 06,2013
Minithumbup
By: 'Kamila & Michael'
Mar 06,2013
0 people found
this helpful
We have dealt with different agencies for the past 6 years and frankly most of them were a really, really bad experience. But Sanderson Estates are not only one of the best agencies we\'ve come across, but I dare to say they are the best ...
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Feb 27,2013
Minithumbup
By: 'Chris@London'
Feb 27,2013
0 people found
this helpful
I have had such bad experiences in the past with some of the larger Estate Agents that made the renting process very stressful. But Andrew & Stephanie at Sanderson Estates were genuinely decent / friendly people who made the entire renting process easy & smooth. They ...
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Jul 12,2012
Minithumbup
By: 'Marie'
Jul 12,2012
0 people found
this helpful
My first let was through a different agency which turned out to be a nightmare. They were not ARLA registered and the agent spent months harrassing me with texts threatening legal action against me as I refused to pay them additional monies which had not ...
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Feb 10,2012
Minithumbup
By: 'Kirsty Mac'
Feb 10,2012
0 people found
this helpful
I have not met one good one in London but Andrew was EXCELLENT. Fair and efficient. Highly recommend....
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Nov 08,2011
Minithumbup
By: 'Sian'
Nov 08,2011
0 people found
this helpful
Our dealings with Andrew from Sanderson Estates was excellent. Despite obviously being a very busy man, he was always contactable and helpful. Especially when it came to arranging viewings etc around our unusual schedules. We were also particularly pleased that he obviously felt we were ...
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Feb 04,2011
Minithumbup
By: 'Stéf'
Feb 04,2011
0 people found
this helpful
I did not want to use an estate agent due to previous negative experiences. However, I was surprised and relieved to find that Sanderson Estates were genuine people who went the extra mile. They are real human beings!...
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Feb 04,2011
Minithumbup
By: 'Nathaniel'
Feb 04,2011
0 people found
this helpful
The first thing that struck me with Sandersons is their friendly and helpful nature. From the beginning they were patient and promptly found properties that suited my needs. I would have no qualms using them again. ...
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Feb 03,2011
Minithumbup
By: 'Sanj'
Feb 03,2011
0 people found
this helpful
I have used the services of Sanderson estates for renting the house that I currently live in. Andrew from Sanderson estates is quite helpful and follows a professional approach. I have been dealing with Sanderson estates for the last two months and have found their ...
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Feb 03,2011
Minithumbup
By: 'Lukas Barta'
Feb 03,2011
0 people found
this helpful
I needed to move a.s.a.p. and Sanderson Estates helped me a lot. Great service and very professional attendance. Will use the agent again when necessary....
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Areas covered
  • E15
  • East London
  • E10
  • Essex
  • E7
  • E13
  • E11
  • E17
  • E3
  • E14
  • E12
  • RM8

NAEA ARLA TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 11 1 0 0 0 0 0 0

Agent Fees

No fees set.
Last updated at 12:44 PM 07/04/2014 by Andrew Sanderson

Complaints Procedure

No procedure set.
Last updated at 12:44 PM 07/04/2014 by Andrew Sanderson

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