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    Andrew Sanderson
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    Stephanie Murray
Sanderson Estates is an independently owned business with the ethos of treating our clients property with the exact same care that we do our own. Some years ago we recognised that there was a gap in the market for an Estate and Letting Agency that was able to combine extensive and comprehensive marketing with honest and straightforward advice. Sanderson Estates was founded with those two key principles in mind and everything that we do reflects this.

We are proud of our professionalism and are
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188 The Grove
Stratford,London
Greater London
E15 1NS
020 8519 3355

 
Website not available

Properties for sale
Properties for rent
Nov 17,2014
Minithumbdown
By:
Nov 17,2014
1 people found
this helpful
While I found Andrew to be polite and appear efficient, as time passed I found much of his communication to be deceptive. He's behavior eventually deteriorated to what I could call arrogant. I used Andrew of Sanderson Estate for approximately 2.5 years in which time he leased our property twice. Taking more than 8 weeks to let on the second occasion and with much prompting from myself. As this agency is essential a one man band any Landlord and tenants should be aware at times this agency is ve...
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
Overall a very decent and honest Letting Agent. This is something very difficult to find in London these days (unfortunately). Was a tenant for over 2 years in Stratford and would highly recommended to others moving to the East end....
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Nov 15,2013
Minithumbup
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Nov 15,2013
0 people found
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I found the services to be very good, and professional. Andrew was very helpful as he arranged everything that i needed to have done in order to be able to rent my house for the rate i required. i was going through a very difficult time as my father had just passed away, and was getting married at such a sad occasion, and he took charge of all the things needed to be without me having to go through any stress of doing it myself. he has a very nice personality, and easy to talk too, not talkin...
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Sep 01,2013
Minithumbup
By:
Sep 01,2013
0 people found
this helpful
Sanderson Estates were fantastic. They showed a genuine level of care behind our move and were quick to respond with our queries. In no way did we feel \'pushed\' by Sanderson Estates which is a welcome difference to the \'typical\' property search. I will definitely look to use them again next time and commend them for their excellent approach....
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Jun 26,2013
Minithumbdown
By:
Jun 26,2013
3 people found
this helpful
Sanderson estates misrepresented the property to us when viewing. They claimed that the property (via website and verbally) had heating and water bills included in monthly rent. Only following submission of holding deposit and on the day of contract signing were we shown a direct debit form for water and heating bills. No effort was made by Sanderson to correct the original misrepresentation they made to us. We requested that they offer a waiver of fees or amendment to contract given the mat...
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What agent could do to change your mind?
Sanderson estates should put more emphasis on actually delivering the \'quality service\' they so claim to possess. It is unacceptable that a estate agent can represent a property to have certain bills included and others not, however then on the day of contract signing attempt to reverse these representations. Even if this was a genuine mistake it does represent any form of \'quality service\'. I get the feeling that Sanderson is more concerned with chasing fees rather than customer service. This is evident in the mistakes that were made. I felt that the company was overstretched and understaffed which ultimately I fear will lead to more mistakes much like the ones we experienced.
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By: Andrew Sanderson
Aug 02, 2013
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The above situation did not happen quite as described but a new member of staff did unfortunately make an error. This was a genuine mistake and was not the result of any dishonesty but was simply human error. We apologised profusely and given that this happened almost a year ago and the initial 6 month tenancy is still continuing had hoped that this had been resolved to everyone's satisfaction.....
Mar 18,2013
Minithumbup
By:
Mar 18,2013
0 people found
this helpful
Andrew showed us several properties in a new block and was very patient. Processing of our checks was quick and efficient and all the paperwork was e-mailed over to speed things up. Had a very pleasant and easy experience with Sanderson\'s who are by far one of the best agents in the area!...
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Mar 06,2013
Minithumbup
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Mar 06,2013
0 people found
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We have dealt with different agencies for the past 6 years and frankly most of them were a really, really bad experience. But Sanderson Estates are not only one of the best agencies we\'ve come across, but I dare to say they are the best of all! :) Andrew was always able to answer all our questions, and both him and Stpehanie were very friendly and helpful throughout the process. The whole process was really effortless and we were very impressed with the efficiency and also great customer serv...
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Feb 27,2013
Minithumbup
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Feb 27,2013
0 people found
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I have had such bad experiences in the past with some of the larger Estate Agents that made the renting process very stressful. But Andrew & Stephanie at Sanderson Estates were genuinely decent / friendly people who made the entire renting process easy & smooth. They were easy to get in touch with when we had questions & were very flexible when it came to arranging viewing times (Andrew offered to meet me at 8pm on a week night as i was busy at work). Highly recommended....
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Jul 12,2012
Minithumbup
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Jul 12,2012
0 people found
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My first let was through a different agency which turned out to be a nightmare. They were not ARLA registered and the agent spent months harrassing me with texts threatening legal action against me as I refused to pay them additional monies which had not been previously agrreed. The particular agent would not however speak to me personally, refused to stop harrassing me, and for many months continued to send threatening texts. This was my first buy-to-let experience and I began to wonder whet...
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Feb 10,2012
Minithumbup
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Feb 10,2012
0 people found
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I have not met one good one in London but Andrew was EXCELLENT. Fair and efficient. Highly recommend....
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Nov 08,2011
Minithumbup
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Nov 08,2011
0 people found
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Our dealings with Andrew from Sanderson Estates was excellent. Despite obviously being a very busy man, he was always contactable and helpful. Especially when it came to arranging viewings etc around our unusual schedules. We were also particularly pleased that he obviously felt we were right for the property, and held off for other viewings until the second tenant could view it a day and a half later! I would without doubt recommend this agent to prospective tennants and landlords. Thanks An...
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Feb 04,2011
Minithumbup
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Feb 04,2011
0 people found
this helpful
I did not want to use an estate agent due to previous negative experiences. However, I was surprised and relieved to find that Sanderson Estates were genuine people who went the extra mile. They are real human beings!...
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Feb 04,2011
Minithumbup
By:
Feb 04,2011
0 people found
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The first thing that struck me with Sandersons is their friendly and helpful nature. From the beginning they were patient and promptly found properties that suited my needs. I would have no qualms using them again. ...
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Feb 03,2011
Minithumbup
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Feb 03,2011
0 people found
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I have used the services of Sanderson estates for renting the house that I currently live in. Andrew from Sanderson estates is quite helpful and follows a professional approach. I have been dealing with Sanderson estates for the last two months and have found their services prompt and reliable. Their processes for reference check and inventory check is accurate and genuine and you can trust them. This is a fresh change from a lot of other letting agents who charge very high fees for doing so bu...
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Feb 03,2011
Minithumbup
By:
Feb 03,2011
0 people found
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I needed to move a.s.a.p. and Sanderson Estates helped me a lot. Great service and very professional attendance. Will use the agent again when necessary....
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Areas covered
  • E15
  • East London
  • E10
  • Essex
  • E7
  • E13
  • E11
  • E17
  • E3
  • E14
  • E12
  • RM8

NAEA ARLA TPOS SAGEagent


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Agent Fees

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Last updated at 12:44 PM 07/04/2014 by Andrew Sanderson

Complaints Procedure

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Last updated at 12:44 PM 07/04/2014 by Andrew Sanderson

Awards won by Sanderson Estates

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Andrew Sanderson - upload your photo Andrew Sanderson
8 reviews

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Stephanie Murray - upload your photo Stephanie Murray
2 reviews

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