Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.

Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Samuel James

10/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595

Website not available

Properties for Sale
Properties to Rent

“ Property Sale... ”

Jun 29,2018
Minithumbup
By: 'Pramod'
Jun 29,2018
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this helpful
I got a fantastic guidance and support as well as a very quick responses from the agency to smoothly and successfully complete the property purchase...
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By: Samuel James
Jul 02, 2018
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Dear Pramod, Thank you very much for your review from all of us here. Samuel James ...

“ Good... ”

Jun 25,2018
Minithumbup
By: 'Rajendran'
Jun 25,2018
0 people found
this helpful
Hamish was very helpful, co-operative and understanding. Was regularly in touch for getting update until the deal is completed but not bothering too much with phone calls or mails. Communication was short, informative....
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Comment on agent fees
Not applicable since no fees charged from buyer
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“ Highly recommended... ”

Jun 14,2018
Minithumbup
By: 'Victor'
Jun 14,2018
0 people found
this helpful
Top quality service. Professional and friendly staff. Ruby did a great job, helping us a lot throughout the renting process. Highly appreciate all efforts to help us moving in ASAP. Thank you Ruby!...
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By: Samuel James
Jun 18, 2018
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Dear Victor, Thank you very much for your review. Glad to hear your move has gone well. Samuel James ...

“ Letting... ”

May 29,2018
Minithumbup
By: 'Clive Maslen'
May 29,2018
0 people found
this helpful
Fantastic friendly staff and so helpful and experienced in helping to find our ideal home. Thank you Ruby and Will xx I highly recommend Samuel James...
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Comment on agent fees
Good
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“ Great Service... ”

May 04,2018
Minithumbup
By: 'Leon'
May 04,2018
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this helpful
Excellent estate agent. Excellent service and assist throughout the buying process. Hamis provide us with all the necessary details for the purchase. We would recommend this agent....
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By: Samuel James
May 04, 2018
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Thank you for your kind review Leon. We hope you're move has gone well and you're settling in okay. Samuel James ...

“ Professional Experience... ”

Apr 30,2018
Minithumbup
By: 'Al'
Apr 30,2018
0 people found
this helpful
All in all a good professional experience - would recommend - they have dealt with a few transactions for us and they have been stress free...
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Comment on agent fees
Market average
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“ Clearly estate agents who care... ”

Apr 25,2018
Minithumbup
By: 'Melissa'
Apr 25,2018
0 people found
this helpful
It was nice to encounter an estate agents who actually care about their tenants. They didn't mind that we were a mix of post graduate students and students just graduating. Too many estate agents aim to try to get as much money as they ...
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Comment on agent fees
Were willing to adjust their fees to compete with other estate agents which was nice.
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“ Great experience- very accommodating agents... ”

Apr 18,2018
Minithumbup
By: 'Genevieve'
Apr 18,2018
0 people found
this helpful
I moved to the UK had to quickly find a room before starting work the next week. Oliver and Ruby were both amazing in helping me find a place and expediting the process so I was able to move into my new place when I ...
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Comment on agent fees
Reasonable
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“ A great service... ”

Apr 13,2018
Minithumbup
By: 'David & Rachel'
Apr 13,2018
0 people found
this helpful
When choosing an agent to sell our property we decided on Samuel James as they are a family run business which is always nice to see and because when we bought the property some 11 years previously they were the selling agent and we found them ...
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Comment on agent fees
Fees were generally as expected.
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“ Thank you very much... ”

Apr 11,2018
Minithumbup
By: 'Ana Gaboleiro'
Apr 11,2018
0 people found
this helpful
As a landlord I want to say Thank You very much Charlotte for all your work (and the rest of the team) getting tenants to view my property and getting them ready to moving in. Your updating emails were also much appreciated....
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“ St Mary's Avenue... ”

Apr 11,2018
Minithumbup
By: 'CML'
Apr 11,2018
0 people found
this helpful
Charlotte is a delightful letting agent to do business with. And a lovely person to know. Charlotte gave plenty of notice re viewing appointments and was always puntual. As were Ollie, Ruby and Bruce. I am just sorry that I had to withdraw my property ...
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Comment on agent fees
Very reasonable
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“ Perfect... ”

Apr 04,2018
Minithumbup
By: 'M Campbell'
Apr 04,2018
0 people found
this helpful
I had a viewing with Charlotte in two places. the 2nd I choose to live at. great service and great show round, I didn't have to wait long for a viewing at all. 5 star. Ruby dealt with the references and Guarantor really quickly and ...
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Comment on agent fees
good
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By: Sam Lee
Apr 05, 2018
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Dear Mr Campbell, Thank you very much for your review. We're pleased to have you as a tenant and hope you have settled in well to your new accommodation. Many Thanks, Samuel James ...

“ Highly Recommended... ”

Mar 26,2018
Minithumbup
By: 'George'
Mar 26,2018
0 people found
this helpful
Buying a house it's one of the most important things you do in your life, and makes a big difference how the journey will be getting there especially as a first time buyer like myself. At Samuel James I felt I was working as ...
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Comment on agent fees
not applicable
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By: Samuel James Properties
Mar 26, 2018
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Dear George, Thank you very much for your review and enjoy your new home. Many Thanks, Samuel James ...

“ My move... ”

Mar 24,2018
Minithumbup
By: 'Keith Ward'
Mar 24,2018
0 people found
this helpful
I would like to say thank you to Oliver and Ruby for making the process for my move to a new place quick and easy. From the viewing on the same day as finding the property, keeping me informed with the progress and to signing ...
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Comment on agent fees
The fees are good for the money, I was not concerned about the cost.
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By: Samuel James Properties
Mar 26, 2018
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Dear Keith, Fantastic to hear you've been looked after and have secured a property. Thank you for the feedback. ...

“ selling apartment... ”

Mar 23,2018
Minithumbup
By: 'Andy Hooper'
Mar 23,2018
0 people found
this helpful
Samuel James have managed our apartment for over 10 years. we have always been happy with their service. Recently we engaged them to sell our apartment. There was no shortage of potential buyers and throughout the process they were always helpful and very responsive....
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By: Samuel James Properties
Mar 26, 2018
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Dear Andy, Thank you very much for your review and for your business over the years. All the best, Samuel James ...

“ A good, honest service... ”

Mar 22,2018
Minithumbup
By: 'Marcus'
Mar 22,2018
0 people found
this helpful
Hamish was always quick to help whenever i had any questions. This is an agency who clearly value their clients and i found them easy to work with....
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By: Samuel James Properties
Mar 26, 2018
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Dear Marcus, Customer service is one of our main priorities so its great to see this has been realised and appreciated. All the best, Samuel James Properties ...

“ Fabulous... ”

Mar 21,2018
Minithumbup
By: 'Abigail'
Mar 21,2018
0 people found
this helpful
Have had a delightful experience finding my new home, Charlotte has been very attentive and available to answer any questions I may have. She has been very approachable and helpful throughout the whole process....
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By: Samuel James Properties
Mar 22, 2018
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Dear Abigail, Thank you very much for your kind review. Our staff pride themselves on striving for a first class service. Kind Regards Samuel James ...

“ Excellent, personalised service... ”

Mar 19,2018
Minithumbup
By: 'Elle'
Mar 19,2018
0 people found
this helpful
I couldn't have been more pleased with the service from the Samuel James team here in Reading; Oliver and Charlotte were so welcoming and friendly, and offered such useful information for someone new to the area. Oliver took us out two days in a ...
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By: Caroline and Jon
Apr 12, 2018
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Charlotte was the agent who coordinated our enquiry and booked us in for a viewing. She was organised and very helpful. The staff in the office were also informative and carefully explained the paperwork and costs of securing the property. We received much better customer service than other agents within Reading. I can recommend Samuel James. ...
Mar 13,2018
Minithumbup
By: 'Maksim Beliytski'
Mar 13,2018
0 people found
this helpful
Friendly, fast and competent service from Sam Lee. Convenient time for viewing, good advice and managing relationship with tenants. I will definitely use his services in the future...
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Comment on agent fees
Good
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By: Samuel James
Mar 13, 2018
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Dear Maksim, Thank you very much for your review and we're really pleased to hear you've had a positive experience. We hope to assist you again when required. Many Thanks, Samuel James Properties ...
Mar 13,2018
Minithumbup
By: 'Prabhu R'
Mar 13,2018
0 people found
this helpful
Charolette helped us lot to find a very good house which matches our expectation. She is energetic and provided all the guidance to complete the rental process. Thanks lot Charolette....
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Comment on agent fees
Reasonable agent fees. Good we approached Samuel James agency.
Was this helpful? Yes
By: Samuel James
Mar 13, 2018
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Dear Prabhu, Thank you for your review and great to hear you've secured a property. Our lettings team continue to work on ensuring a speedy move for you. Thanks, Samuel James ...
Mar 12,2018
Minithumbup
By: 'Mihaela Bocaniala'
Mar 12,2018
0 people found
this helpful
Charlotte was very nice and help us find a flat,she is a really good agent and a very energetic person...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
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Fantastic to hear you've been looked after, thank you for your review. Samuel James ...
Mar 09,2018
Minithumbdown
By: 'Tiago Veiga'
Mar 09,2018
0 people found
this helpful
Charlotte Child was a very efficient agent on my process. She even managed to do a tour of the place I was interested with the "Beast of the East" going on. I recommend her services....
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By: Samuel James
Mar 13, 2018
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Dear Tiago, Thank you very much for your review, we're pleased to hear you've been looked after. Many Thanks, Samuel James Properties ...
Mar 09,2018
Minithumbup
By: 'Roxi'
Mar 09,2018
0 people found
this helpful
Very happy with the service throughout my tenancy of four years. Didn't have many issues during this time but few I had were dealt with care and in appropriate time. Got all deposit back without any hassle....
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
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Thank you very much for your review, we're really pleased you've had a positive experience with Samuel James and wish you all the best. ...
Mar 07,2018
Minithumbup
By: 'Laura'
Mar 07,2018
0 people found
this helpful
Charlotte has been very nice and available during our research for a flat. She has been present and capable, and thanks to Oliver as well we managed to have a good deal for a flat that we really wanted. Availability and good work made our ...
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Comment on agent fees
Good agency fees.
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
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Dear Laura, Thank you very much for your review. It's brilliant to hear you've been looked after and found the right property. Kind Regards, Samuel James ...
Feb 28,2018
Minithumbup
By: 'Tristan'
Feb 28,2018
0 people found
this helpful
Best estate agents ever dealt with. 100% recommend to anyone looking for and agent who is there for the tenant....
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes
By: Samuel James
Mar 09, 2018
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Dear Tristan, Thank you very much for your review. It hasn't gone unnoticed. Many Thanks, Samuel James ...
Feb 26,2018
Minithumbup
By: 'Ana Gaboleiro'
Feb 26,2018
0 people found
this helpful
We just purchased a property with Samuel James. Arranging for the viewings was straight forward. After our first viewing of the property we went back several times and Hamish Campbell always accompanied us. At all times he has been most courteous,accommodating and efficient. We ...
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Comment on agent fees
Because we bought the property with them, they offered us a special price for the rental contract.
Was this helpful? Yes
By: Samuel James
Feb 26, 2018
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Hi Ana, Huge congratulations on your purchase and thank you for the review. We look forward to working with you going forward. Kind Regards Samuel James properties ...
Feb 17,2018
Minithumbup
By: 'Dave'
Feb 17,2018
0 people found
this helpful
A family firm that provided a friendly but professional service. I was kept well informed throughout the sale but without being overpowered by constant phone calls....
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Comment on agent fees
I was pleased with the fee and would be surprised if any other agent could provide a similar service for the same low fee.
Was this helpful? Yes
By: Samuel James
Feb 19, 2018
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Dear Dave, thank you very much for your review and congratulations on your completed sale. All the best, Samuel James Properties ...
Jan 30,2018
Minithumbup
By: 'Gareth Williams'
Jan 30,2018
0 people found
this helpful
Exceptional service from a family run business that cares for its landlords. I have no doubts in also recommending Samuel James for property sales in the Reading area and Spain...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
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Thank you very much for your review, from all the team here at Samuel James. ...
Jan 17,2018
Minithumbup
By: 'Nikos'
Jan 17,2018
0 people found
this helpful
Anna was amazing and tremendously helpful during the entire lengthy process of purchase of our new house, with genuine interest about the buyers. Thanks, Anna! Thumbs up!...
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Comment on agent fees
N/A
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By: Samuel James
Jan 18, 2018
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Dear Nikos, thank you for your kind review its great to hear from another satisfied customer. ...
Jan 16,2018
Minithumbup
By: 'sam lee'
Jan 16,2018
1 people found
this helpful
very good service at all times, we had a few problems first time selling the property , but the sales team where very helpful at every occasion....
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Comment on agent fees
the fees where average over all good.
Was this helpful? Yes
By: Sam Lee
Jan 18, 2018
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Hi, Thank you very much for the review its always great to hear from another satisfied customer. It looks like there is a slight error as my name has been placed as the reviewer rather than yours but your comments are appreciated regardless. ...
Areas covered
  • RG1
  • RG30
  • RG2
  • RG31
  • RG4
  • RG6
  • RG7
  • RG8

UKALA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 1 23 4 10 0 17 0 0 0

Agent Fees

No fees set.
Last updated at 12:54 PM 07/07/2017 by Sam Lee

Complaints Procedure

Email info@samueljamesproperties.co.uk
Last updated at 12:54 PM 07/07/2017 by Sam Lee

Awards won by Samuel James

Individual Branch Awards

Reading, RG1


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