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    Bruce Lee
Since founding the business in 1991, Samuel James have established a significant portfolio of rental properties in the Reading area together building a sound reputation in house sales.

10/11 Harris Arcade Friar Street
Reading
Berkshire
RG1 1DN
0118 956 9595

 
Website not available

Properties for sale
Properties for rent
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Really impressed with the service I received selling my flat in Reading. I was kept informed at all times throughout and would highly recommend using Samuel James to anyone selling their property....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
I bought my first property with through them, and it was done at the right pace with an understanding of what was important for me and my family.This helped me a lot when I had to discuss matters as they arose....
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Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
The team at Samuel James did an extremely good job at helping secure two purchases for me. One of the purchases was particularly fraught with difficulties and tensions with the vendor, and they managed, through reassuring and expert communication, to see both sides through to completion. Bruce, Sam, Ollie and Summer have all been fantastic: they listen, respond quickly, and are always prepared to go the extra mile....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
The members of staff are friendly and polite. There were a few teething problems but these were dealt with promptly....
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What agent could do to change your mind?
Good and reasonable.
Comment on agent fees
Good and reasonable.
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
I was fortunate to engage Oliver who was able to find a tenant for my apartment within 3 days. He took the best photographs of my apartment and was very quick to process the necessary documents once the prospective tenant confirmed his acceptance....
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What agent could do to change your mind?
His fees were reasonable.
Comment on agent fees
His fees were reasonable.
Was this helpful? Yes
Mar 15,2016
Minithumbdown
By:
Mar 15,2016
0 people found
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terrible. I used them as a landlord to rent my house when I moved in with my partner. There is not one positive thing I can say about them. I got so frustrated at one point I actually put the phone down on Bruce otherwise I might have sworn at him. They didn't communicate between myself and the tenant and provided no help or support when the tenant fell into arrears. I choose them because I believe I supporting small local companies, but I wish I hadn't. The fees were cheap, but in retrospect...
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What agent could do to change your mind?
Cheap, but this is reflected in the poor service.
Comment on agent fees
Cheap, but this is reflected in the poor service.
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
An excellent service ranging from securing the most appropriate property for my needs and realising the best investment. Having found the right tenants no service or trouble is to difficult to arrange and solutions sort. I've tried and changed agencies numerous times over the years and have found Samuel James the best....
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What agent could do to change your mind?
Exceptional value for money especially when you consider the service given
Comment on agent fees
Exceptional value for money especially when you consider the service given
Was this helpful? Yes
Dec 15,2015
Minithumbdown
By:
Dec 15,2015
0 people found
this helpful
Awful Awful Awful They let me out a flat which was still being used by prior tenants, Bruce then gave a lesson in everything NOT to do in this situation. Total disdain for tenants and customers generally, see them as cash and that's all. More importantly we found out the hard way that they are NOT members of any professional bodies so hence you get no minimum service standards and no recall but to go through Court action to recover any losses. They settled out of Court but only under threat ...
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What agent could do to change your mind?
The agency fees were pretty high (considering they basically did almost nothing beyond the viewing) as I paid for a flat they didn't ensure was open and fit for use, had not been vacated and then just offloaded the blame onto the landlord. Well Sammy James - you signed the legal agreement so you are in the firing line. If they hadn't refunded my fee I would have been very upset.
Comment on agent fees
The agency fees were pretty high (considering they basically did almost nothing beyond the viewing) as I paid for a flat they didn't ensure was open and fit for use, had not been vacated and then just offloaded the blame onto the landlord. Well Sammy James - you signed the legal agreement so you are in the firing line. If they hadn't refunded my fee I would have been very upset.
Was this helpful? Yes
Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
I would highly recommend Samuel James Estate agency to anyone i know. I would like to take this opportunity to thank all of the Samuel James Properties staff specialy Bruce was very help full that have been involved with my move in and out of the property....
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Jun 10,2013
Minithumbdown
By:
Jun 10,2013
3 people found
this helpful
I would not recommend Samuel James to anyone. They consistently fail to keep you up to date and are often forceful with viewing requests, often giving just 2 hours notice. They let themselves into our property without us knowing. They are rude and obnoxious, not recommended at all....
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Was this helpful? Yes
Jun 14,2011
Minithumbdown
By:
Jun 14,2011
5 people found
this helpful
I've never had the misfortune to have dealings with such a poor estate agency before. They will happily lie to your face, offer the most substandard service imaginable and grossly inflate all prices to you. Steer well clear of these cowboys!...
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Was this helpful? Yes
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Awards won by Samuel James

Individual Branch Awards

Somer Jones - no image available Somer Jones
Sales Negotiator
0 reviews

About Somer Somer has recently joined the team and is proving a valuable acquisition in providing support for our ever expanding sales department. Her enthusiasm and eagerness to succeed has allowed us to maintai View full profile
Lisa Beckley - upload your photo Lisa Beckley
Lettings Negotiator
0 reviews

About Lisa No description set View full profile
Oliver Lee Oliver Lee
Lettings Manager
3 reviews

About Oliver No description set View full profile
Bruce Lee - upload your photo Bruce Lee
6 reviews

About Bruce No description set View full profile

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