• Oliver Lee
    Oliver Lee
  • Bruce Lee
    Bruce Lee
  • Sam Lee
    Sam Lee
  • Hamish Campbell
    Hamish Campbell
  • Ruby McGrath
    Ruby McGrath
  • Wendy Devereux
    Wendy Devereux
  • Charlotte Child
    Charlotte Child
Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.

Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Samuel James

10/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595

Website not available

Properties for Sale
Properties to Rent

“ Great experience- very accommodating agents... ”

Apr 18,2018
Minithumbup
Oliver Lee
Ruby McGrath
By: 'Genevieve'
Apr 18,2018
0 people found
this helpful
I moved to the UK had to quickly find a room before starting work the next week. Oliver and Ruby were both amazing in helping me find a place and expediting the process so I was able to move into my new place when I ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ A great service... ”

Apr 13,2018
Minithumbup
Sam Lee
Hamish Campbell
By: 'David & Rachel'
Apr 13,2018
0 people found
this helpful
When choosing an agent to sell our property we decided on Samuel James as they are a family run business which is always nice to see and because when we bought the property some 11 years previously they were the selling agent and we found them ...
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Comment on agent fees
Fees were generally as expected.
Was this helpful? Yes

“ Thank you very much... ”

Apr 11,2018
Minithumbup
Charlotte Child
By: 'Ana Gaboleiro'
Apr 11,2018
0 people found
this helpful
As a landlord I want to say Thank You very much Charlotte for all your work (and the rest of the team) getting tenants to view my property and getting them ready to moving in. Your updating emails were also much appreciated....
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Was this helpful? Yes

“ St Mary's Avenue... ”

Apr 11,2018
Minithumbup
By: 'CML'
Apr 11,2018
0 people found
this helpful
Charlotte is a delightful letting agent to do business with. And a lovely person to know. Charlotte gave plenty of notice re viewing appointments and was always puntual. As were Ollie, Ruby and Bruce. I am just sorry that I had to withdraw my property ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ Perfect... ”

Apr 04,2018
Minithumbup
Ruby McGrath
Charlotte Child
By: 'M Campbell'
Apr 04,2018
0 people found
this helpful
I had a viewing with Charlotte in two places. the 2nd I choose to live at. great service and great show round, I didn't have to wait long for a viewing at all. 5 star. Ruby dealt with the references and Guarantor really quickly and ...
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Comment on agent fees
good
Was this helpful? Yes
By: Sam Lee
Apr 05, 2018
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Dear Mr Campbell, Thank you very much for your review. We're pleased to have you as a tenant and hope you have settled in well to your new accommodation. Many Thanks, Samuel James ...

“ Highly Recommended... ”

Mar 26,2018
Minithumbup
Hamish Campbell
Sam Lee
By: 'George'
Mar 26,2018
0 people found
this helpful
Buying a house it's one of the most important things you do in your life, and makes a big difference how the journey will be getting there especially as a first time buyer like myself. At Samuel James I felt I was working as ...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Samuel James Properties
Mar 26, 2018
View all comments (1)
Dear George, Thank you very much for your review and enjoy your new home. Many Thanks, Samuel James ...

“ My move... ”

Mar 24,2018
Minithumbup
Oliver Lee
Ruby McGrath
By: 'Keith Ward'
Mar 24,2018
0 people found
this helpful
I would like to say thank you to Oliver and Ruby for making the process for my move to a new place quick and easy. From the viewing on the same day as finding the property, keeping me informed with the progress and to signing ...
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Comment on agent fees
The fees are good for the money, I was not concerned about the cost.
Was this helpful? Yes
By: Samuel James Properties
Mar 26, 2018
View all comments (1)
Dear Keith, Fantastic to hear you've been looked after and have secured a property. Thank you for the feedback. ...

“ selling apartment... ”

Mar 23,2018
Minithumbup
Hamish Campbell
By: 'Andy Hooper'
Mar 23,2018
0 people found
this helpful
Samuel James have managed our apartment for over 10 years. we have always been happy with their service. Recently we engaged them to sell our apartment. There was no shortage of potential buyers and throughout the process they were always helpful and very responsive....
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Was this helpful? Yes
By: Samuel James Properties
Mar 26, 2018
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Dear Andy, Thank you very much for your review and for your business over the years. All the best, Samuel James ...

“ A good, honest service... ”

Mar 22,2018
Minithumbup
Hamish Campbell
By: 'Marcus'
Mar 22,2018
0 people found
this helpful
Hamish was always quick to help whenever i had any questions. This is an agency who clearly value their clients and i found them easy to work with....
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Was this helpful? Yes
By: Samuel James Properties
Mar 26, 2018
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Dear Marcus, Customer service is one of our main priorities so its great to see this has been realised and appreciated. All the best, Samuel James Properties ...

“ Fabulous... ”

Mar 21,2018
Minithumbup
Charlotte Child
By: 'Abigail'
Mar 21,2018
0 people found
this helpful
Have had a delightful experience finding my new home, Charlotte has been very attentive and available to answer any questions I may have. She has been very approachable and helpful throughout the whole process....
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Was this helpful? Yes
By: Samuel James Properties
Mar 22, 2018
View all comments (1)
Dear Abigail, Thank you very much for your kind review. Our staff pride themselves on striving for a first class service. Kind Regards Samuel James ...

“ Excellent, personalised service... ”

Mar 19,2018
Minithumbup
Oliver Lee
Charlotte Child
By: 'Elle'
Mar 19,2018
0 people found
this helpful
I couldn't have been more pleased with the service from the Samuel James team here in Reading; Oliver and Charlotte were so welcoming and friendly, and offered such useful information for someone new to the area. Oliver took us out two days in a ...
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Was this helpful? Yes
By: Caroline and Jon
Apr 12, 2018
View all comments (1)
Charlotte was the agent who coordinated our enquiry and booked us in for a viewing. She was organised and very helpful. The staff in the office were also informative and carefully explained the paperwork and costs of securing the property. We received much better customer service than other agents within Reading. I can recommend Samuel James. ...
Mar 13,2018
Minithumbup
Sam Lee
By: 'Maksim Beliytski'
Mar 13,2018
0 people found
this helpful
Friendly, fast and competent service from Sam Lee. Convenient time for viewing, good advice and managing relationship with tenants. I will definitely use his services in the future...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 13, 2018
View all comments (1)
Dear Maksim, Thank you very much for your review and we're really pleased to hear you've had a positive experience. We hope to assist you again when required. Many Thanks, Samuel James Properties ...
Mar 13,2018
Minithumbup
Charlotte Child
By: 'Prabhu R'
Mar 13,2018
0 people found
this helpful
Charolette helped us lot to find a very good house which matches our expectation. She is energetic and provided all the guidance to complete the rental process. Thanks lot Charolette....
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Comment on agent fees
Reasonable agent fees. Good we approached Samuel James agency.
Was this helpful? Yes
By: Samuel James
Mar 13, 2018
View all comments (1)
Dear Prabhu, Thank you for your review and great to hear you've secured a property. Our lettings team continue to work on ensuring a speedy move for you. Thanks, Samuel James ...
Mar 12,2018
Minithumbup
Charlotte Child
By: 'Mihaela Bocaniala'
Mar 12,2018
0 people found
this helpful
Charlotte was very nice and help us find a flat,she is a really good agent and a very energetic person...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
View all comments (1)
Fantastic to hear you've been looked after, thank you for your review. Samuel James ...
Mar 09,2018
Minithumbdown
Charlotte Child
By: 'Tiago Veiga'
Mar 09,2018
0 people found
this helpful
Charlotte Child was a very efficient agent on my process. She even managed to do a tour of the place I was interested with the "Beast of the East" going on. I recommend her services....
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Was this helpful? Yes
By: Samuel James
Mar 13, 2018
View all comments (1)
Dear Tiago, Thank you very much for your review, we're pleased to hear you've been looked after. Many Thanks, Samuel James Properties ...
Mar 09,2018
Minithumbup
Bruce Lee
Wendy Devereux
By: 'Roxi'
Mar 09,2018
0 people found
this helpful
Very happy with the service throughout my tenancy of four years. Didn't have many issues during this time but few I had were dealt with care and in appropriate time. Got all deposit back without any hassle....
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
View all comments (1)
Thank you very much for your review, we're really pleased you've had a positive experience with Samuel James and wish you all the best. ...
Mar 07,2018
Minithumbup
Charlotte Child
Oliver Lee
By: 'Laura'
Mar 07,2018
0 people found
this helpful
Charlotte has been very nice and available during our research for a flat. She has been present and capable, and thanks to Oliver as well we managed to have a good deal for a flat that we really wanted. Availability and good work made our ...
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Comment on agent fees
Good agency fees.
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
View all comments (1)
Dear Laura, Thank you very much for your review. It's brilliant to hear you've been looked after and found the right property. Kind Regards, Samuel James ...
Feb 28,2018
Minithumbup
Ruby McGrath
By: 'Tristan'
Feb 28,2018
0 people found
this helpful
Best estate agents ever dealt with. 100% recommend to anyone looking for and agent who is there for the tenant....
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes
By: Samuel James
Mar 09, 2018
View all comments (1)
Dear Tristan, Thank you very much for your review. It hasn't gone unnoticed. Many Thanks, Samuel James ...
Feb 26,2018
Minithumbup
Oliver Lee
Hamish Campbell
By: 'Ana Gaboleiro'
Feb 26,2018
0 people found
this helpful
We just purchased a property with Samuel James. Arranging for the viewings was straight forward. After our first viewing of the property we went back several times and Hamish Campbell always accompanied us. At all times he has been most courteous,accommodating and efficient. We ...
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Comment on agent fees
Because we bought the property with them, they offered us a special price for the rental contract.
Was this helpful? Yes
By: Samuel James
Feb 26, 2018
View all comments (1)
Hi Ana, Huge congratulations on your purchase and thank you for the review. We look forward to working with you going forward. Kind Regards Samuel James properties ...
Feb 17,2018
Minithumbup
Sam Lee
By: 'Dave'
Feb 17,2018
0 people found
this helpful
A family firm that provided a friendly but professional service. I was kept well informed throughout the sale but without being overpowered by constant phone calls....
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Comment on agent fees
I was pleased with the fee and would be surprised if any other agent could provide a similar service for the same low fee.
Was this helpful? Yes
By: Samuel James
Feb 19, 2018
View all comments (1)
Dear Dave, thank you very much for your review and congratulations on your completed sale. All the best, Samuel James Properties ...
Jan 30,2018
Minithumbup
Bruce Lee
Oliver Lee
By: 'Gareth Williams'
Jan 30,2018
0 people found
this helpful
Exceptional service from a family run business that cares for its landlords. I have no doubts in also recommending Samuel James for property sales in the Reading area and Spain...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 12, 2018
View all comments (1)
Thank you very much for your review, from all the team here at Samuel James. ...
Jan 17,2018
Minithumbup
By: 'Nikos'
Jan 17,2018
0 people found
this helpful
Anna was amazing and tremendously helpful during the entire lengthy process of purchase of our new house, with genuine interest about the buyers. Thanks, Anna! Thumbs up!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Samuel James
Jan 18, 2018
View all comments (1)
Dear Nikos, thank you for your kind review its great to hear from another satisfied customer. ...
Jan 16,2018
Minithumbup
Sam Lee
Hamish Campbell
By: 'sam lee'
Jan 16,2018
1 people found
this helpful
very good service at all times, we had a few problems first time selling the property , but the sales team where very helpful at every occasion....
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Comment on agent fees
the fees where average over all good.
Was this helpful? Yes
By: Sam Lee
Jan 18, 2018
View all comments (1)
Hi, Thank you very much for the review its always great to hear from another satisfied customer. It looks like there is a slight error as my name has been placed as the reviewer rather than yours but your comments are appreciated regardless. ...
Jan 06,2018
Minithumbup
By: 'David Dennis Properties'
Jan 06,2018
0 people found
this helpful
Anna was very helpful from start to end of my purchase. She was able to manage delays from bank and legal with the seller and provided an agreement to allow me to ensure I close the sale successfully. She is very supportive and understand the ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
Dec 19,2017
Minithumbup
Oliver Lee
Ruby McGrath
By: 'Julio'
Dec 19,2017
0 people found
this helpful
I had a good impression at first with this Letting Agency. Oliver was very proactive when he showed me the place that I decided to rent. He was fast at picking up calls, responding emails, messages. However, when I accepted to rent the place and ...
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Comment on agent fees
I think it is affordable. ItΒ΄s ok.
Was this helpful? Yes
By: Oliver Lee
Dec 21, 2017
View all comments (1)
Dear Julio, many thanks for taking the time to write us such a positive review. We are very pleased you have experienced a positive service with Samuel James. Also, my sincere apologies if our mode of operation was not made clear to you from the outset; as we structure our individual responsibilities in way that ensure our clients/customers receive the most proactive level of service. I always maintain the initial stages of the renting process and at the right stage, client liaison is handed to ...
Dec 17,2017
Minithumbup
Sam Lee
By: 'Victoria'
Dec 17,2017
0 people found
this helpful
Recently completed a purchase of my first property. Being new to the home-buying market I was unsure of what to expect. Immediately upon meeting both Anna and Sam I was put at ease. Anna handled the majority of the transaction and was extremely helpful, responding ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Samuel James
Dec 18, 2017
View all comments (1)
Dear Victoria, thank you very much for the review, we're really pleased to hear that you were happy with our service and are settling in well. All the Best, Samuel James Properties ...
Nov 16,2017
Minithumbup
Sam Lee
By: 'Miros'
Nov 16,2017
0 people found
this helpful
Very good service and communicating throughout, reailistic with pricing. Would definitely recommend them and use them again in the future....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Samuel James
Dec 18, 2017
View all comments (1)
Dear Miros, thank you very much for your review. All the best for now and we look forward to working with you again in future. The Sales Team ...
Nov 02,2017
Minithumbup
By: 'Al'
Nov 02,2017
0 people found
this helpful
Professional and friendly dealing with the sale of my property and achieved a good price in a quiet housing market. Worked very hard to ensure successful completion, often replying out of hours...
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Comment on agent fees
In line with the local maeket
Was this helpful? Yes
By: Samuel James
Nov 02, 2017
View all comments (1)
Dear Al, Thank you very much for your review, it's lovely hear when our staff receive positive feedback. Anna is delighted. Many Thanks Samuel James ...
Nov 01,2017
Minithumbup
Sam Lee
By: 'Rishil Patel'
Nov 01,2017
0 people found
this helpful
Anna and Sam are both fantastic and I look forward to working with them in the future. Anna handled the sale of our flat in Reading very swiftly and secured us an offer with a strong buyer. Sam has also been very proactive in finding ...
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Comment on agent fees
In line with the more competitive firms in the market.
Was this helpful? Yes
By: Samuel James
Dec 18, 2017
View all comments (1)
Dear Rishil, thank you very much for your review. We look forward to working with you again in future. Many Thanks, The Sales Team ...
Nov 01,2017
Minithumbup
Sam Lee
By: 'Martin Curno'
Nov 01,2017
0 people found
this helpful
Thank you so much to Sam, Bruce and Anna for their patience and determination in helping secure a great portfolio of properties. It is always a pleasure dealing with you and I always appreciate your honesty and passion for getting the job done! Samuel James ...
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Comment on agent fees
Everything is good about this Agent
Was this helpful? Yes
By: Samuel James
Nov 02, 2017
View all comments (1)
Dear Simon, Thank you very much for your review, we really appreciate your feedback amd hope to work with you again soon. Many thanks Samuel James ...
Areas covered
  • RG1
  • RG30
  • RG2
  • RG31
  • RG4
  • RG6
  • RG7
  • RG8

UKALA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 1 20 4 9 0 14 0 0 0

Agent Fees

No fees set.
Last updated at 12:54 PM 07/07/2017 by Sam Lee

Complaints Procedure

Email info@samueljamesproperties.co.uk
Last updated at 12:54 PM 07/07/2017 by Sam Lee

Awards won by Samuel James

Individual Branch Awards

Reading, RG1

Oliver Lee Oliver Lee
Lettings Manager
16 reviews

About Oliver No description set View full profile
Bruce Lee Bruce Lee
Partner
9 reviews

About Bruce No description set View full profile
Sam Lee Sam Lee
Sales Manager
15 reviews

About Sam No description set View full profile
Hamish Campbell Hamish Campbell
Apprentice sales negotiator
6 reviews

About Hamish No description set View full profile
Ruby McGrath Ruby McGrath
9 reviews

About Ruby No description set View full profile
Wendy Devereux Wendy Devereux
2 reviews

About Wendy No description set View full profile
Charlotte Child Charlotte Child
Senior Lettings Negotiator
8 reviews

About Charlotte No description set View full profile

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