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    Lisa-Marie Beckley
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    Oliver Lee
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    Bruce Lee
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    Sam Lee
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    Anna Wiltshire
Samuel James is an independent family run property services company offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.

Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Properties for sale
Properties for rent
Apr 21,2017
Minithumbup
Sam Lee
Anna Wiltshire
By:
Apr 21,2017
1 people found
this helpful
We purchased an apartment through Samuel James. There was a huge delay on the side of the vendor; Sam Lee and Anna Wiltshire were very helpful. They answered my frustrated calls and took initiatives in helping the vendor through areas he found difficult to fulfil in the selling process. All handled professionally and efficiently. We have appointed them to manage the rental of the apartment as Oliver Lee provided us with very reasonable offers without pressure and was helpful the first time I wal...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 07,2017
Minithumbup
Sam Lee
By:
Feb 07,2017
0 people found
this helpful
Everyone at Samuel James Estate Agents were extremely helpful, very friendly and truely professional. I would readily recommend them and use them again in the future....
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Comment on agent fees
Fee was fair and justified
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Samuel James service was fantastic. From the gentleman who showed us around the house when we first went to view, to Somer's consistently helpful updates throughout the buying process. Our questions were always answered quickly and everyone was always friendly and supportive. Thank you Samuel James for making our first time buying a home a positive experience....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 09,2016
Minithumbup
Oliver Lee
By:
Dec 09,2016
0 people found
this helpful
Very helpful and welcoming and was very clear about everything, kept updated everything about the house! Top guy, amazing agency and I would recommend to my friends...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Used S.James for letting and then selling our flat. They were always helpful and on hand to provide support when we needed it. Also, sold out flat after just one viewing! Big thanks to Somer, Olly and Sam- great service...
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Oct 26,2016
Minithumbup
Lisa-Marie Beckley
Oliver Lee
By:
Oct 26,2016
0 people found
this helpful
A very personable team who deals with the issues until resolved. Staff keeps you informed of progress in room rental, issues to resolve and any other aspects....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2016
Minithumbup
Bruce Lee
Oliver Lee
By:
Sep 30,2016
0 people found
this helpful
Samuel James are a great agent! I have dealt with them for over 10 years and have never had anything but perfect service. They are polite, un-pushy, very professional and always great to deal with. I always know I will get a response promptly and it will generally be right first time! Highly recommend this agent......
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
Sep 30,2016
Minithumbup
Sam Lee
By:
Sep 30,2016
0 people found
this helpful
We received a very professional and quick sale through Samuel James. Sam went above and beyond to help with any questions or queries we had before our property went on the market. He was also forthcoming with advice throughout the sale process, on the ball when it came to speeding things up with queries from our buyer, also a very friendly, approachable and experienced estate agent who I would highly recommend to anyway wanting a smooth sale of their property...
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Comment on agent fees
Good and reasonable fees
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Really impressed with the service I received selling my flat in Reading. I was kept informed at all times throughout and would highly recommend using Samuel James to anyone selling their property....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
I bought my first property with through them, and it was done at the right pace with an understanding of what was important for me and my family.This helped me a lot when I had to discuss matters as they arose....
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Jul 18,2016
Minithumbup
Bruce Lee
Oliver Lee
By:
Jul 18,2016
0 people found
this helpful
The team at Samuel James did an extremely good job at helping secure two purchases for me. One of the purchases was particularly fraught with difficulties and tensions with the vendor, and they managed, through reassuring and expert communication, to see both sides through to completion. Bruce, Sam, Ollie and Summer have all been fantastic: they listen, respond quickly, and are always prepared to go the extra mile....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbup
Oliver Lee
Bruce Lee
By:
May 11,2016
0 people found
this helpful
The members of staff are friendly and polite. There were a few teething problems but these were dealt with promptly....
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Comment on agent fees
Good and reasonable.
Was this helpful? Yes
Apr 28,2016
Minithumbup
Oliver Lee
By:
Apr 28,2016
0 people found
this helpful
I was fortunate to engage Oliver who was able to find a tenant for my apartment within 3 days. He took the best photographs of my apartment and was very quick to process the necessary documents once the prospective tenant confirmed his acceptance....
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Comment on agent fees
His fees were reasonable.
Was this helpful? Yes
Mar 15,2016
Minithumbdown
Bruce Lee
By:
Mar 15,2016
1 people found
this helpful
terrible. I used them as a landlord to rent my house when I moved in with my partner. There is not one positive thing I can say about them. I got so frustrated at one point I actually put the phone down on Bruce otherwise I might have sworn at him. They didn't communicate between myself and the tenant and provided no help or support when the tenant fell into arrears. I choose them because I believe I supporting small local companies, but I wish I hadn't. The fees were cheap, but in retrospect...
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What agent could do to change your mind?
Cheap, but this is reflected in the poor service.
Attached Files
Comment on agent fees
Cheap, but this is reflected in the poor service.
Was this helpful? Yes
Dec 21,2015
Minithumbup
Bruce Lee
By:
Dec 21,2015
0 people found
this helpful
An excellent service ranging from securing the most appropriate property for my needs and realising the best investment. Having found the right tenants no service or trouble is to difficult to arrange and solutions sort. I've tried and changed agencies numerous times over the years and have found Samuel James the best....
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Comment on agent fees
Exceptional value for money especially when you consider the service given
Was this helpful? Yes
Dec 15,2015
Minithumbdown
Bruce Lee
By:
Dec 15,2015
2 people found
this helpful
Awful Awful Awful They let me out a flat which was still being used by prior tenants, Bruce then gave a lesson in everything NOT to do in this situation. Total disdain for tenants and customers generally, see them as cash and that's all. More importantly we found out the hard way that they are NOT members of any professional bodies so hence you get no minimum service standards and no recall but to go through Court action to recover any losses. They settled out of Court but only under threat ...
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What agent could do to change your mind?
The agency fees were pretty high (considering they basically did almost nothing beyond the viewing) as I paid for a flat they didn't ensure was open and fit for use, had not been vacated and then just offloaded the blame onto the landlord. Well Sammy James - you signed the legal agreement so you are in the firing line. If they hadn't refunded my fee I would have been very upset.
Attached Files
Comment on agent fees
The agency fees were pretty high (considering they basically did almost nothing beyond the viewing) as I paid for a flat they didn't ensure was open and fit for use, had not been vacated and then just offloaded the blame onto the landlord. Well Sammy James - you signed the legal agreement so you are in the firing line. If they hadn't refunded my fee I would have been very upset.
Was this helpful? Yes
Aug 18,2015
Minithumbup
Bruce Lee
By:
Aug 18,2015
0 people found
this helpful
I would highly recommend Samuel James Estate agency to anyone i know. I would like to take this opportunity to thank all of the Samuel James Properties staff specialy Bruce was very help full that have been involved with my move in and out of the property....
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Jun 10,2013
Minithumbdown
By:
Jun 10,2013
4 people found
this helpful
I would not recommend Samuel James to anyone. They consistently fail to keep you up to date and are often forceful with viewing requests, often giving just 2 hours notice. They let themselves into our property without us knowing. They are rude and obnoxious, not recommended at all....
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Was this helpful? Yes
Jun 14,2011
Minithumbdown
By:
Jun 14,2011
5 people found
this helpful
I've never had the misfortune to have dealings with such a poor estate agency before. They will happily lie to your face, offer the most substandard service imaginable and grossly inflate all prices to you. Steer well clear of these cowboys!...
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Was this helpful? Yes
Areas covered
  • RG1
  • RG6
  • RG30
  • RG31
  • RG2
  • RG5
  • RG7
  • RG8

UKALA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 1 2 3 2 0 4 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 5:05 PM 21/04/2017 by Anna Wiltshire

Complaints Procedure

Email info@samueljamesproperties.co.uk
Last updated at 5:05 PM 21/04/2017 by Anna Wiltshire

Awards won by Samuel James

Individual Branch Awards

Lisa-Marie Beckley Lisa-Marie Beckley
Lettings Negotiator
1 reviews

About Lisa-Marie No description set View full profile
Oliver Lee Oliver Lee
Lettings Manager
6 reviews

About Oliver No description set View full profile
Bruce Lee Bruce Lee
7 reviews

About Bruce No description set View full profile
Sam Lee Sam Lee
Sales Manager
3 reviews

About Sam No description set View full profile
Anna Wiltshire - no image available Anna Wiltshire
Sales Negotiator
1 reviews

About Anna No description set View full profile

Firm Address

10/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
0118 9569595

Website not available


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