Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.

Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Samuel James

10\/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £115,000 £1,475,000
Lettings 88% 95% £350 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 46 5 13 0 20 0 1 0

Areas covered
  • RG1
  • RG30
  • RG2
  • RG31
  • RG4
  • RG6
  • RG7
  • RG8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
UKALA TPOS Sales TPOS Lettings DPS

“Hamish is superb!...”

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Jun 05,2019
Minithumbup
By: 'Sarah'
Jun 05,2019
0 people found
this helpful
Hamish was absolutely superb at looking after the sale of my house. After getting off to a slow and apethetic start with his colleague, Hamish took over and he was great. He was in contact with me every day. He pushed solicitors when needed and ...
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By: Samuel James
Jun 05, 2019
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Thanks Sarah, although it would be good to know which colleague you are referring too. Looked to be a fairly straight forward but fortunate transaction considering what with the tenants being amenable to vacating and bar some delays on the solicitors side. All The Best Samuel James ...

“On time. Professional and knowledgeable...”

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May 29,2019
Minithumbup
By: 'JOE COETZEE'
May 29,2019
0 people found
this helpful
Very helpful and willing to assist. I need some feedback. So will review this later. But I'm sure all will go well...
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“Na...”

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May 08,2019
Minithumbup
By: 'Diamond'
May 08,2019
0 people found
this helpful
Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry Not aplicable sorry...
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“Efficient and helpful Agent...”

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Apr 16,2019
Minithumbup
By: 'Deb'
Apr 16,2019
0 people found
this helpful
I had a very good experience in having Will as estate agent. He provided all the information required in a very efficient and quick way. The all letting process was clear and smooth thanks to Will who has been always reachable for any queries....
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“Very happy...”

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Apr 15,2019
Minithumbup
By: 'Happy 😃'
Apr 15,2019
0 people found
this helpful
I went today for viewing n will is very polite. N what I need to know before I ask he explain me everything.. 👍🏻...
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Comment on agent fees
Good
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“Excellent Lettings Coordinator...”

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Mar 22,2019
Minithumbup
By: 'g.lim'
Mar 22,2019
0 people found
this helpful
Miss Ruby McGrath was efficient in liaising with a tenant introduced by the landlord and drawing up the appropriate agreement within the time constraints....
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Comment on agent fees
Not applicable.
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“Very good experience...”

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Mar 12,2019
Minithumbup
By: 'Monica Tereblecea'
Mar 12,2019
0 people found
this helpful
Very good experience; William is a very good agent with passion for customers, he s great in what he s doing! He helped me to get the house suitable for me!! Many tanks!...
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Comment on agent fees
Good princes on fees
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By: Samuel James
Mar 12, 2019
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Thanks for your comments Monica, great to hear you are being looked after. ...

“Very helpful and professional!...”

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Mar 12,2019
Minithumbup
By: 'Mihaela Popescu'
Mar 12,2019
0 people found
this helpful
As first time buyer, Hamish was happy to take the time to clearly explain and answer all my questions. Very responsive, he is doing a fantastic job. Thank you!...
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By: Samuel James
Mar 12, 2019
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Hi Mihaela, Thank you for your comments, it's great to hear you are being looked after. ...

“Great Service!...”

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Mar 07,2019
Minithumbup
By: 'Paul'
Mar 07,2019
0 people found
this helpful
I have been a Landlord with Samuel James for nearly 10 years and they are always going that little bit further to make sure The tenants and myself continue to offer comfortable accommodation. Nothing is too much trouble for them....
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Comment on agent fees
Good
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By: Samuel James
Mar 07, 2019
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Hi Paul, Thank you for your comments, always nice to hear from satisfied clients. ...

“Great service!...”

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Jan 27,2019
Minithumbup
By: 'Rita L'
Jan 27,2019
0 people found
this helpful
Both Will and Ruby were very helpful and quick to answer every query I had. Will even gave me a lift to the office in the town center to get the process started. Ruby responded my emails with every silly question I asked and they ...
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Comment on agent fees
Will got me very good fees.
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“Excellent...”

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Jan 21,2019
Minithumbup
By: 'Gemmaq'
Jan 21,2019
0 people found
this helpful
Felt very comfortable on the viewing, was agreed a meeting bery quickly! The property is amaze, its perfect for my single occupancy needs....
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By: Samuel James
Jan 21, 2019
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Thank you for your review. We are pleased to hear you have found the property you were looking for through our services. Samuel James ...

“Mrs.Kadam...”

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Dec 27,2018
Minithumbup
By: 'Mrs.Kadam'
Dec 27,2018
0 people found
this helpful
We are very happy n pleased with their prompt service. This was the holiday time but they no only work very hard for us n made the property available for us but He help us in all the way to move further with that property. ...
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Comment on agent fees
Agency fees is fair enough as they work for us too hard they should get what they did for us.
Was this helpful? Yes
By: Samuel James
Dec 29, 2018
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Dear Mrs Kadam, Thank you for your kind comments, we are pleased to have you as a tenant. Many Thanks, Samuel James ...

“Ruby...”

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Dec 20,2018
Minithumbup
By: 'Nikky'
Dec 20,2018
0 people found
this helpful
Miss Ruby was very helpfull with all my tenancy from beggining until now . Everything what I need from her any help she is dealing with immediately . Amazing customer service and I do highly recommending her for anyone else . Thank you very much Ruby ....
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Comment on agent fees
Good
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“Bad service...”

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Dec 14,2018
Minithumbdown
By: 'Lord lukaku'
Dec 14,2018
0 people found
this helpful
Kept our holding deposit for more than a week and then cancelled our move due to some circumstances change to the owner. Lied to me a day before saying they were waiting for references to come back when I had given them nothing but my ...
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By: Sam Lee
Dec 17, 2018
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Dear Lord Lukaku, Thank you for bringing this to our attention. As far as I am aware you have not brought this to the attention of senior management so that we can rectify this issue for you. We take a holding deposit when a property is reserved however, unfortunately we are still at the mercy of the landlords circumstances which in this instance have changed. I understand that you have now provided your bank details so that this can be returned. I have spoken with the staff responsible for ...

“Exceptional service from first call to keys given to property...”

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Dec 11,2018
Minithumbup
By: 'MPascual'
Dec 11,2018
0 people found
this helpful
From my many experiences with agencies over the years Ruby McGrath and William May have given the most exceptional service to date. They have kept me up to date with every step, always taken my personal circumstances into mind and generally were willing to go ...
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By: Samuel James
Dec 11, 2018
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Thanks for your review, great to hear you're being looked after. ...

“Superb...”

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Dec 11,2018
Minithumbup
By: 'Jeremy Ashworth'
Dec 11,2018
0 people found
this helpful
Samuel James facilitated 2 purchases for me, and helped me rent out both properties in the early stages after completion. In every aspect, they did a great job. Always on the end of the phone, turned every problem into a successful solution, excellent attention to detail, ...
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Comment on agent fees
Good
Attachments

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By: Samuel James
Dec 12, 2018
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Dear Jeremy, Thank you very much for your comments and congratulations on your acquisitions. We look forward to working with you again in future. Samuel James ...

“Great response and proper description...”

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Dec 07,2018
Minithumbup
By: 'Daniel C.'
Dec 07,2018
0 people found
this helpful
Great presentation and fast response to any question I have regarding the prices, proces of renting, or other enquiries. Totally recommended....
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Comment on agent fees
Wery good
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By: Samuel James
Dec 07, 2018
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Hi Daniel, Thank you for your comments. Pleased to have you as a client. Samuel James ...

“Ruby is very cheerful and reliable...”

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Dec 07,2018
Minithumbup
By: 'S and M'
Dec 07,2018
0 people found
this helpful
We found RubyMcGrath was extremely efficient and has a very good telephone manner. She is a credit to Samuel James. We also liked her positive attitude. We have used Samuel James for lettings for many years and she is the best agent we have ever ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Samuel James
Dec 10, 2018
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Thank you very much for your kind comments. Ruby was extremely pleased to hear this. Thank you for your continues business. Samuel James ...

“Very good experience would definitely recommend using their services...”

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Dec 05,2018
Minithumbup
By: 'David C'
Dec 05,2018
0 people found
this helpful
I had a very good experience as a landlord with using this company and especially working with Will. I would recommend their services....
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Comment on agent fees
Good
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By: Samuel James
Dec 05, 2018
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Dear David, Thank you for your kind review Kind Regards Samuel James ...

“Positive and stress free search for a new place...”

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Nov 27,2018
Minithumbup
By: 'Danai'
Nov 27,2018
0 people found
this helpful
Very helpful, quick responses and also not selling or pushing me into something, was a very pleasant and positive process. I even asked for 2 viewings and it was easy to organise or get in touch when I needed help. Definitely recommend....
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By: Samuel James
Nov 28, 2018
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Thanks for the review Danai, great to hear your viewings have gone well. Samuel James ...

“The staff were very helpful with all of my queries and always tried to resolve all of my problems....”

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Nov 26,2018
Minithumbup
By: 'Natalia Salacinska'
Nov 26,2018
0 people found
this helpful
The agent was very helpful however didn't let me know about the extra charge for the guarantor, which in the end wasn't such a big problem. I really enjoyed this experience...
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By: Samuel James
Nov 27, 2018
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Dear Natalia, Thank you very much for your comments. You should receive a from with the break down on for all of our charges. If you haven't please get in touch so that we can provide you with one. Glad to hear you enjoyed the experience anyway and hope you've moved in okay. Many Thanks Samuel James ...

“Brilliant service...”

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Nov 23,2018
Minithumbup
By: 'Magda'
Nov 23,2018
0 people found
this helpful
I rent my flat through Samuel James and they have brilliant service ( from start to finish ) with regular contact and updates. I would recommend this agent. Thank you!...
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By: Samuel James
Nov 23, 2018
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Brilliant review Magda, thank you for letting us know. Samuel James ...

“67 Armadale...”

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Nov 22,2018
Minithumbup
By: 'Roger'
Nov 22,2018
0 people found
this helpful
Will was punctual and demonstrated his knowledge of the property well when quizzed, less sure the garage as he did show us the wrong one (but no issue!) Sorting out the acceptance and the paperwork was painless and swift WE did ask for a list ...
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Comment on agent fees
I have noting to compare them with but they seemed reasonable
Was this helpful? Yes
By: Samuel James
Nov 23, 2018
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Dear Roger, Thank you very much for your comments. We're very pleased to hear you've been looked after by the staff and will double check the garage for future reference. ...

“Sale of Flat 1, 121 Edgehill Street...”

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Nov 12,2018
Minithumbup
By: 'Paul'
Nov 12,2018
0 people found
this helpful
We have completed on the sale of our property and found working with Hamish, Sam and others through this process has been really smooth. Hamish has been our main point of contact and worked hard to ensure we found a suitable buyer. The process to ...
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Comment on agent fees
The fees are competitive and value for money
Was this helpful? Yes
By: Samuel James
Nov 12, 2018
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Hi Paul, Thank you very much for your review. We're glad we got there in the end and hope you're settling into your new place okay. Samuel James ...

“Thank you for the amazing work...”

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Nov 05,2018
Minithumbup
By: 'Ana'
Nov 05,2018
0 people found
this helpful
I contacted Oliver for advise on renting our flat in RG1. In 3 days he had a few viewings and we had a couple interested, they just moved in.Thank you for your expertise and all your work....
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Comment on agent fees
Very good fees as we have rented another flat with them also.
Was this helpful? Yes
By: Samuel James
Nov 07, 2018
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Hi Ana, Great to hear your tenants have moved in all okay. Thank you very much for the review. ...

“Human side and Professionalism...”

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Nov 02,2018
Minithumbup
By: 'Giulia B.'
Nov 02,2018
0 people found
this helpful
I first met Oliver during the visit to the house, that, afterwards, has became my home for a year. I immediately noticed a certain professionalism, which I unfortunately did not find in many agents. He constantly showed himself super prepared, attentive and always with a ...
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By: Samuel James
Nov 07, 2018
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Dear Giulia, What a lovely review! Oliver will be very pleased to hear of your comments. Great to have you as one of our tenants. Many Thanks Samuel James ...

“Very friendly and helpful...”

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Oct 11,2018
Minithumbup
By: 'Claudio and Andreia'
Oct 11,2018
0 people found
this helpful
Love the experience of working with you guys. Everyone was very friendly and helpful. will recommend this agency to everyone....
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Comment on agent fees
Normal I think.
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By: Samuel James
Oct 12, 2018
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Great to hear guys, spread the word! ...

“Always helpful and on top of it...”

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Oct 11,2018
Minithumbup
By: 'Benjamin'
Oct 11,2018
0 people found
this helpful
Has been very helpful with some of the questions I had and was almost always available when I wanted to check something. Is a very good experience so far from the start and it makes moving for me a lot easier :)...
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By: Samuel James
Oct 12, 2018
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That's brilliant to hear Benjamin, Thanks for the review. ...

“The best...”

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Oct 11,2018
Minithumbup
By: 'Gabriela'
Oct 11,2018
0 people found
this helpful
Thank you so much Ruby for yor help and patience and I really enjoy my house. 100% would recommend to all my friends...
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Comment on agent fees
Good
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By: Samuel James
Oct 12, 2018
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Hi Gabriela, Thanks for the great review and glad you enjoy your new home. ...

“Contract Signing...”

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Oct 11,2018
Minithumbup
By: 'Rosie'
Oct 11,2018
0 people found
this helpful
Quick and easy! No faffing around and clear on what I needed to do. Ruby was super friendly and helpful too...
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By: Samuel James
Oct 12, 2018
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Hi Rosie, Great to hear your move has gone smoothly. Thanks for the review. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Email info@samueljamesproperties.co.uk
Last updated at 12:54 PM 07/07/2017 by Sam Lee

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