Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.

Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Samuel James

10/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595

Website not available

Properties for Sale
Properties to Rent

“Very friendly and helpful...”

Oct 11,2018
Minithumbup
By: 'Claudio and Andreia'
Oct 11,2018
0 people found
this helpful
Love the experience of working with you guys. Everyone was very friendly and helpful. will recommend this agency to everyone....
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Comment on agent fees
Normal I think.
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By: Samuel James
Oct 12, 2018
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Great to hear guys, spread the word! ...

“Always helpful and on top of it...”

Oct 11,2018
Minithumbup
By: 'Benjamin'
Oct 11,2018
0 people found
this helpful
Has been very helpful with some of the questions I had and was almost always available when I wanted to check something. Is a very good experience so far from the start and it makes moving for me a lot easier :)...
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By: Samuel James
Oct 12, 2018
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That's brilliant to hear Benjamin, Thanks for the review. ...

“The best...”

Oct 11,2018
Minithumbup
By: 'Gabriela'
Oct 11,2018
0 people found
this helpful
Thank you so much Ruby for yor help and patience and I really enjoy my house. 100% would recommend to all my friends...
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Comment on agent fees
Good
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By: Samuel James
Oct 12, 2018
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Hi Gabriela, Thanks for the great review and glad you enjoy your new home. ...

“Contract Signing...”

Oct 11,2018
Minithumbup
By: 'Rosie'
Oct 11,2018
0 people found
this helpful
Quick and easy! No faffing around and clear on what I needed to do. Ruby was super friendly and helpful too...
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By: Samuel James
Oct 12, 2018
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Hi Rosie, Great to hear your move has gone smoothly. Thanks for the review. ...

“Thank You...”

Oct 08,2018
Minithumbup
By: 'Tom'
Oct 08,2018
0 people found
this helpful
I had a very positive experience with Will both during initial viewing of the property and at the end of my tenancy. I wish to thank him for his professionalism and local knowledge....
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Comment on agent fees
excellent
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By: Samuel James
Oct 09, 2018
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Thank you for your review Tom. We're pleased to hear of your positive experience. ...

“Slow but sure...”

Aug 29,2018
Minithumbup
By: 'Chris m'
Aug 29,2018
0 people found
this helpful
Glad I had Hamish in my corner. Not pushy and was happy to find out information. Would definitely use them again....
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Comment on agent fees
Good
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By: Samuel James
Sep 03, 2018
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Dear Chris, Thank you very much for your positive review Kind Regards Samuel James ...

“Letting our property...”

Aug 09,2018
Minithumbup
By: 'Mark'
Aug 09,2018
0 people found
this helpful
Great job done to secure a new tenant for our property in Reading. Will and Olly worked very fast on organising viewings. Will then secured a deal on favourable terms. Well done....
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By: Sam Lee
Aug 10, 2018
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Thanks for the review Mark, brilliant news! Samuel James ...

“Very easy house sale...”

Aug 08,2018
Minithumbup
By: 'Adam'
Aug 08,2018
0 people found
this helpful
I used Samuel James when I bought my house in 2012 and have recently used them again for the sale. Overall it was a very smooth transaction. Will and Sam looked after everything from viewings to communication with buyers etc. They both contacted me regularly and ...
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By: Samuel James
Aug 09, 2018
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Dear Adam, Thank you very much for your review, it's been a pleaseure assisting you over the years. All the best, Samuel James ...

“Recommend...”

Aug 03,2018
Minithumbup
By: 'Suzianne'
Aug 03,2018
0 people found
this helpful
Ollie was on time for the viewing he was nicely presented and he was knowledgeable about the property. This was the first property I have viewed with Samuel James and I have to say the service provided far exceeds my experience from other Estate Agents ...
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Comment on agent fees
Good
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By: Samuel James
Aug 06, 2018
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Dear Suzianne, We're really pleased to receive your comments. Thank you for your review. ...

“Recommend...”

Aug 03,2018
Minithumbup
By: 'Suzianne'
Aug 03,2018
0 people found
this helpful
Ollie was on time for the viewing he was nicely presented and he was knowledgeable about the property. This was the first property I have viewed with Samuel James and I have to say the service provided far exceeds my experience from other Estate Agents ...
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Comment on agent fees
Good
Was this helpful? Yes

“Friendly and approachable...”

Jul 30,2018
Minithumbup
By: '1st time buyer'
Jul 30,2018
0 people found
this helpful
Hamish was always contactable and onhand to answer any queries.When required he would be happy to travel to the property which was a massive help....
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By: Samuel James
Jul 30, 2018
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Thank you very much for your review and congratulations on your first purchase. Samuel James ...

“Property Sale...”

Jun 29,2018
Minithumbup
By: 'Pramod'
Jun 29,2018
0 people found
this helpful
I got a fantastic guidance and support as well as a very quick responses from the agency to smoothly and successfully complete the property purchase...
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By: Samuel James
Jul 02, 2018
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Dear Pramod, Thank you very much for your review from all of us here. Samuel James ...

“Good...”

Jun 25,2018
Minithumbup
By: 'Rajendran'
Jun 25,2018
0 people found
this helpful
Hamish was very helpful, co-operative and understanding. Was regularly in touch for getting update until the deal is completed but not bothering too much with phone calls or mails. Communication was short, informative....
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Comment on agent fees
Not applicable since no fees charged from buyer
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“Highly recommended...”

Jun 14,2018
Minithumbup
By: 'Victor'
Jun 14,2018
0 people found
this helpful
Top quality service. Professional and friendly staff. Ruby did a great job, helping us a lot throughout the renting process. Highly appreciate all efforts to help us moving in ASAP. Thank you Ruby!...
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By: Samuel James
Jun 18, 2018
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Dear Victor, Thank you very much for your review. Glad to hear your move has gone well. Samuel James ...

“Letting...”

May 29,2018
Minithumbup
By: 'Clive Maslen'
May 29,2018
0 people found
this helpful
Fantastic friendly staff and so helpful and experienced in helping to find our ideal home. Thank you Ruby and Will xx I highly recommend Samuel James...
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Comment on agent fees
Good
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“Great Service...”

May 04,2018
Minithumbup
By: 'Leon'
May 04,2018
0 people found
this helpful
Excellent estate agent. Excellent service and assist throughout the buying process. Hamis provide us with all the necessary details for the purchase. We would recommend this agent....
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By: Samuel James
May 04, 2018
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Thank you for your kind review Leon. We hope you're move has gone well and you're settling in okay. Samuel James ...

“Professional Experience...”

Apr 30,2018
Minithumbup
By: 'Al'
Apr 30,2018
0 people found
this helpful
All in all a good professional experience - would recommend - they have dealt with a few transactions for us and they have been stress free...
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Comment on agent fees
Market average
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“Clearly estate agents who care...”

Apr 25,2018
Minithumbup
By: 'Melissa'
Apr 25,2018
0 people found
this helpful
It was nice to encounter an estate agents who actually care about their tenants. They didn't mind that we were a mix of post graduate students and students just graduating. Too many estate agents aim to try to get as much money as they ...
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Comment on agent fees
Were willing to adjust their fees to compete with other estate agents which was nice.
Was this helpful? Yes

“Great experience- very accommodating agents...”

Apr 18,2018
Minithumbup
By: 'Genevieve'
Apr 18,2018
0 people found
this helpful
I moved to the UK had to quickly find a room before starting work the next week. Oliver and Ruby were both amazing in helping me find a place and expediting the process so I was able to move into my new place when I ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“A great service...”

Apr 13,2018
Minithumbup
By: 'David & Rachel'
Apr 13,2018
0 people found
this helpful
When choosing an agent to sell our property we decided on Samuel James as they are a family run business which is always nice to see and because when we bought the property some 11 years previously they were the selling agent and we found them ...
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Comment on agent fees
Fees were generally as expected.
Was this helpful? Yes

“Thank you very much...”

Apr 11,2018
Minithumbup
By: 'Ana Gaboleiro'
Apr 11,2018
0 people found
this helpful
As a landlord I want to say Thank You very much Charlotte for all your work (and the rest of the team) getting tenants to view my property and getting them ready to moving in. Your updating emails were also much appreciated....
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“St Mary's Avenue...”

Apr 11,2018
Minithumbup
By: 'CML'
Apr 11,2018
0 people found
this helpful
Charlotte is a delightful letting agent to do business with. And a lovely person to know. Charlotte gave plenty of notice re viewing appointments and was always puntual. As were Ollie, Ruby and Bruce. I am just sorry that I had to withdraw my property ...
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Comment on agent fees
Very reasonable
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“Perfect...”

Apr 04,2018
Minithumbup
By: 'M Campbell'
Apr 04,2018
0 people found
this helpful
I had a viewing with Charlotte in two places. the 2nd I choose to live at. great service and great show round, I didn't have to wait long for a viewing at all. 5 star. Ruby dealt with the references and Guarantor really quickly and ...
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Comment on agent fees
good
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By: Sam Lee
Apr 05, 2018
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Dear Mr Campbell, Thank you very much for your review. We're pleased to have you as a tenant and hope you have settled in well to your new accommodation. Many Thanks, Samuel James ...

“Highly Recommended...”

Mar 26,2018
Minithumbup
By: 'George'
Mar 26,2018
0 people found
this helpful
Buying a house it's one of the most important things you do in your life, and makes a big difference how the journey will be getting there especially as a first time buyer like myself. At Samuel James I felt I was working as ...
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Comment on agent fees
not applicable
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By: Samuel James Properties
Mar 26, 2018
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Dear George, Thank you very much for your review and enjoy your new home. Many Thanks, Samuel James ...

“My move...”

Mar 24,2018
Minithumbup
By: 'Keith Ward'
Mar 24,2018
0 people found
this helpful
I would like to say thank you to Oliver and Ruby for making the process for my move to a new place quick and easy. From the viewing on the same day as finding the property, keeping me informed with the progress and to signing ...
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Comment on agent fees
The fees are good for the money, I was not concerned about the cost.
Was this helpful? Yes
By: Samuel James Properties
Mar 26, 2018
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Dear Keith, Fantastic to hear you've been looked after and have secured a property. Thank you for the feedback. ...

“selling apartment...”

Mar 23,2018
Minithumbup
By: 'Andy Hooper'
Mar 23,2018
0 people found
this helpful
Samuel James have managed our apartment for over 10 years. we have always been happy with their service. Recently we engaged them to sell our apartment. There was no shortage of potential buyers and throughout the process they were always helpful and very responsive....
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By: Samuel James Properties
Mar 26, 2018
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Dear Andy, Thank you very much for your review and for your business over the years. All the best, Samuel James ...

“A good, honest service...”

Mar 22,2018
Minithumbup
By: 'Marcus'
Mar 22,2018
0 people found
this helpful
Hamish was always quick to help whenever i had any questions. This is an agency who clearly value their clients and i found them easy to work with....
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By: Samuel James Properties
Mar 26, 2018
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Dear Marcus, Customer service is one of our main priorities so its great to see this has been realised and appreciated. All the best, Samuel James Properties ...

“Fabulous...”

Mar 21,2018
Minithumbup
By: 'Abigail'
Mar 21,2018
0 people found
this helpful
Have had a delightful experience finding my new home, Charlotte has been very attentive and available to answer any questions I may have. She has been very approachable and helpful throughout the whole process....
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By: Samuel James Properties
Mar 22, 2018
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Dear Abigail, Thank you very much for your kind review. Our staff pride themselves on striving for a first class service. Kind Regards Samuel James ...

“Excellent, personalised service...”

Mar 19,2018
Minithumbup
By: 'Elle'
Mar 19,2018
0 people found
this helpful
I couldn't have been more pleased with the service from the Samuel James team here in Reading; Oliver and Charlotte were so welcoming and friendly, and offered such useful information for someone new to the area. Oliver took us out two days in a ...
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By: Caroline and Jon
Apr 12, 2018
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Charlotte was the agent who coordinated our enquiry and booked us in for a viewing. She was organised and very helpful. The staff in the office were also informative and carefully explained the paperwork and costs of securing the property. We received much better customer service than other agents within Reading. I can recommend Samuel James. ...
Mar 13,2018
Minithumbup
By: 'Maksim Beliytski'
Mar 13,2018
0 people found
this helpful
Friendly, fast and competent service from Sam Lee. Convenient time for viewing, good advice and managing relationship with tenants. I will definitely use his services in the future...
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Comment on agent fees
Good
Was this helpful? Yes
By: Samuel James
Mar 13, 2018
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Dear Maksim, Thank you very much for your review and we're really pleased to hear you've had a positive experience. We hope to assist you again when required. Many Thanks, Samuel James Properties ...
Areas covered
  • RG1
  • RG30
  • RG2
  • RG31
  • RG4
  • RG6
  • RG7
  • RG8

UKALA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 1 30 4 11 0 19 0 0 0

Agent Fees

No fees set.

Complaints Procedure

Email info@samueljamesproperties.co.uk
Last updated at 12:54 PM 07/07/2017 by Sam Lee

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