Sam Alexander

In short: took an appointment, nobody showed up at the property. After calling twice, they said there's been a problem with the keys and that the view was postponed to later the same day. Arrived at the place, the apartment did not match with what was advertised; also the price was different. ... Read Full Review

Had a good working relationship with this agent for many years. Have let two properties through them and everything has always run smoothly.y my current room is coming to the end of the tenancy and I hope to renew for another ... Read Full Review

I have recommended this agent as they helped me so much and went out of their way to find me a two bed room flat in Wembley. I am quite fussy as my son has dust mite allergies and asthma as well as exzema so the right flat was important. Carpets and a property prone to dust etc would trigger mys ... Read Full Review

I felt that Alex bent over backwards to help me find my flat. I am single and unemployed and found it very difficult to find anywhere that was accepting housing benefit. Alex helped me and showed me round two flats. The first was unfurnished and I wouldn't have been able to afford to furnish it. ... Read Full Review

Alex was very professional in helping me to find my house. Unfortunately my experience with estate agents in the past has been unfavourable, however, Alex was both professional and honest through the entire process, and genuinely seemed to have my best interests at ... Read Full Review

never had any problems at all. Everything has gone smoothly from first contact. Ghassan was helpfull and kept me informed of properties that would be suitable and with in my price range. Dealt with Alex too but my main point f contact was Ghassan. Found him professional and informative. Moved into ... Read Full Review

I strongly adviced for everyone do not pay holding deposit in advance for this agency!! Because me and my wife still waiting almost 2 months to get it back, as they could'nt provide us the agreed flat. They are keep on promising all the time and nothing has happened. We called police to help us, ... Read Full Review

I have been a tenant through Sam Alexander for two and a half years. Have found them to be always helpful. When i first moved in i had a problem with the boiler in the flat and so telephoned alex. Alex popped round and showed me how the boiler worked and made sure i was happy with the flat. I felt ... Read Full Review

I found the staff to be very friendly and extremely helpful. Gassan showed me round no less than 7 different one bedroom flats in the kilburn area. Their communication was good at all times throughout the process of moving in, which always helps as i find moving to be stressful and ... Read Full Review

Very impressed with Alex Hambis at this agent. Was a great agent and always friendly and helpful with any problem my family had. Would suggest this agent to any one in the ... Read Full Review

These "people" dont give two monkeys about you. It took me 1.5yrs (you read that right) to get my deposit back from them. They conveniently keep swapping names over the phone. You are told that you have to speak to Sam. The same voice then pretends to be Alex. They lie about ... Read Full Review

I found this estate agents to be very professional and stress free to deal with. Iv never been more pleased with my years of dealing with this estate agents. They made the whole process of finding a property stress free. I would recommend them to friends and family thank you Sam Alexander again for ... Read Full Review

Sam was very friendly and helpful. He was approachable and took on board my requirements. Would recommend this agent to ... Read Full Review

Very good agent. Have rented properties from them fir five years and am now renting my second house. A very good agent. Ticked all the ... Read Full Review

Very helpful. recommend this agent as they were extremely efficient and helpful. Polite and courteous and was pleased with how they helped me find my propert. I felt like they couldn't do ... Read Full Review

i've rented my last two properties through another local agent and hadn't heard of sam alexander before. They helped me find a property and have proved to be very professional and i wouldn't hesitate to recommend them to someone else looking to rent or buy a property. I was a little nervous at ... Read Full Review

The worst ever estate agency! Incredibly bad customer service. Should avoid to use them at all costs! Ghassan, who I had an appointment to view a flat, did not turn up at the property. I phoned his mobile and it went straight to his voice message, he never returned my phone call. Then I called the ... Read Full Review

I am a satisfied tenant of this agent. Rented my flat through them and they were helpful at all times. They reassured me when there was a slight confusion over deposits, which wasn't the agents fault at all, and they were reassuring and proffesional. I highly reccommend this agent. Am extrememly ... Read Full Review

They are very helpful in everything. Sam was very quick in repose, knowledgeable and gave us very professional advice. We are very happy that we could find the right place thanks to Sam. We are very grateful and we definitely recommend ... Read Full Review

I am a very happy tenent. Sam Alexander have been my agents for almost three years and have always been happy with rthe outstanding service they provide. Deal with Alex on a regular basis and he is always professional and hard working and delivers what he says he will, when he says he will. ... Read Full Review