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    Sam Alexander
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    Alex H
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    Sam Kish
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    Murat
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    Ghassan
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    Dean
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    Gassan Ojjeh
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    alex
We pride ourselves on being different, innovative, fresh and above all consistent in our industry, whether you are looking to rent or get your property rented you can rest assured that we can do the job and do it very well.

220 The Vale
Golders Green,London
Greater London
NW11 8SR
020 8209 2665

 
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Properties for sale
Properties for rent
Oct 23,2015
Minithumbdown
By:
Oct 23,2015
3 people found
this helpful
very dodgy firm, they have very devious system to dupe people, first they advertise very good property on one of the famous websites, then when you go their to view, they say oh really sorry, property gone but we have another property in the same building which will go very soon, you want to take a look, when you say ok, then they say, you need to pay the deposit asap, otherwise, property will go because demand is high, then you'll pay the deposit, then they will ask for a lot of documents etc, ...
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Was this helpful? Yes
By: Scammed Tenant
May 25, 2016
View all comments (1)
I hope you got your money back. They scammed me in exactly the same way! The only way to get my money back was to report them to the Property Redress Scheme, but u have to do it before 6 months after you payed. I reported them to trading standards and police...and there is an open criminal investigation as far as i know, and there are many victims that reported them, but these scammers are still allowed to operate.unbelievable!....
Dec 09,2014
Minithumbup
By:
Dec 09,2014
0 people found
this helpful
The guys at Diamond Alexander were really helpful especially Dean and Richard. They were great from the moment I registered with them to collecting the keys and moving in. They went the extra mile for me to find my place even showing me a property at 8pm which turned out to be perfect for me. Thank you Diamond...
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Was this helpful? Yes
Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
Thank for your assistance Gassan, you made my move swift and painless, you are a star. I will definitely recommend others to you. Thank you once again....
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Sep 29,2014
Minithumbdown
By:
Sep 29,2014
0 people found
this helpful
This company changed name whilst we had dealings with them. Thy are now known as Diamond Alexander of 15A North Pole Road, North Kensington, W10 6QH. I MUST WARN EVERYONE TO AVOID EITHER COMPANY LIKE THE PLAGUE. THEY LIE AND HAVE WASTED OUR TIME & MONEY WHILST RTYING TO FIND OUR SON AND A FRIEND A FLAT FOR COLLGE IN KILBURN. WE arranged a viewing on a third floor 2 bed flat in Fordwych Road, Cricklewood on a Saturday 4 weeks ago. Gassan the rep met us at the flat on time. It was beauti...
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What agent could do to change your mind?
Told the truth right from the start
Was this helpful? Yes
By: Mark
Oct 26, 2014
View all comments (2)
Hi I was scammed by Diamond / Sam Alexander and I have Trading Standards supporting me with a full investigation on this case. How did you manage to get these people to refund you?....
Sep 08,2014
Minithumbdown
By:
Sep 08,2014
0 people found
this helpful
We also had the misfortune of dealing with Sam Alexander. At first, it was all smiles and politeness, Dean showed the property to us, made some nice offers about fixing the flat "to a high standard" and as we are new to UK we innocently believed in what he said. We paid a holding deposit, provided documentation for the background check, and were happy to hear few days later that we were approved as tenants. That was it. We found that apparently no one was called for references (previou...
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What agent could do to change your mind?
You can not keep people\'s money if you have not provided a flat to let. Period. You have to work for it.
Was this helpful? Yes
Aug 21,2014
Minithumbdown
By:
Aug 21,2014
1 people found
this helpful
I called Sam Alexander Lettings to enquire about some studios in London advertised, and was told there was another coming up available from 20th October at 57 Roderick Road, Belsize Park which was not actually on the market yet. I spoke to Dean Bedford from Sam Alexander Lettings who told me that the rent was £205pw and all bills were included except internet, which I would have to arrange myself. I have lived in this area before and thought this was a very good deal. I asked again if ALL ...
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Was this helpful? Yes
Aug 13,2014
Minithumbdown
By:
Aug 13,2014
1 people found
this helpful
After agent gave me an option to view a flat in Roderick Rd. I've spent all day waiting for his reply with a time as he promised to try arrange it for the same day, which I never received. After he offered me 10am next day, I agreed straight away and promised to be there, I stopped in his office in the morning just to make sure it was agreed, but you he was not there so I called him and we confirmed to meet up at the flat. Sharp at 10am I was in front of the flats door waiting for somebody to s...
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Was this helpful? Yes
Aug 07,2014
Minithumbup
By:
Aug 07,2014
0 people found
this helpful
Although it took me a couple weeks with Sam Alexander to find a property, when the agents finally helped me fin d the one i wanted it was worth it. all agents have great manners and are well organised. they also make their costumers wants and needs their priority....
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Aug 07,2014
Minithumbup
By:
Aug 07,2014
0 people found
this helpful
Was provided with good costumer service and an amazing effort from the agent to find me a property i liked in the limited time i had to find one....
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Aug 06,2014
Minithumbup
By:
Aug 06,2014
0 people found
this helpful
I rang Sam Alexander looking for a flat and they immediately gave me my options, I then arranged a viewing the next day and was met on time and shown the property I am now staying at, this was because the agent clearly told me the price and information regarding this property, and also I was pleased with what I saw and heard....
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Jul 24,2014
Minithumbup
By:
Jul 24,2014
0 people found
this helpful
I saw a lovely apartment Zoopla advertised through Sam Alexander, the same day I gave them a call and was given an appointment promptly. Dean answered all my concerns which eventually led me to take the apartment. I recommend Sam Alexander and will definitely deal with them regarding my future purchases as they have been very professional and a pleasure to deal with....
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Jul 21,2014
Minithumbdown
By:
Jul 21,2014
1 people found
this helpful
quote from owner over the telephone 'WE OWE OUR TENANTS AROUND 10K, WE'RE JUST MARKET TRADERS...' The most HORRENDOUS letting agent in the world in my opinion. It seems there is absolutely no communication between their team internally and between SA and tenants. We were owed nearly £300 in excess rent that SA agreed with the land lady we would pay- but didnt agree with us. I contacted them for months and months (emails and calls everyday) to get the money back. They told me time and again...
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What agent could do to change your mind?
Just disgusting- I have never been lied to over and over again by any estalishment
Comment on agent fees
They agreed one amount with us and a different amount with the landlady and no communication was had between any party.
Was this helpful? Yes
Jul 10,2014
Minithumbdown
By:
Jul 10,2014
2 people found
this helpful
They are so unprofessional !!! Got appointment to view a flat from this agency and nobody showed up, no one bothered to get in touch with me... when I called the office they said 5 more minutes and of course nobody show up ( I was waiting 30 minutes ) I strongly recommend not to work with this agency....
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Jun 26,2014
Minithumbdown
By:
Jun 26,2014
2 people found
this helpful
I strongly recommend you not to work with this agency. Briefly: I liked the flat which Gassan showed me, it had to be available a month later. I payed the deposit and then faced this: a) Many times during my waiting I called Gassan and asked him if everything is alright and when I would get the keys. One day before my relocation, I called Gassan and asked him about keys, I was told that a flat is not available. b) I asked him to find another flat, he agreed but did not do anything. c) So...
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What agent could do to change your mind?
A court and money claim will help them to improve their unprofessional work.
Was this helpful? Yes
Jun 24,2014
Minithumbdown
By:
Jun 24,2014
2 people found
this helpful
Got appointment to view a flat from this agency on one of the early weekend day. The agent were never turned up for the appointment and I was standing in front of the flat for an hour. There were another person who also had appointment with them. I called the agent and he said he would be there by any minutes and half hour later I called back and he never picked up his mobile even I gave him a couple of missed calls. On Monday, I called their office, explained the situation and the person called...
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What agent could do to change your mind?
If you don\'t do your job professionally, you can\'t get customers\' trust. Without customers\' trust, you still carry on your business by giving reasons and excuses, but for how long. Think about your business in future. or ask yourself, are you doing short term business.
Was this helpful? Yes
Jun 03,2014
Minithumbdown
By:
Jun 03,2014
3 people found
this helpful
This is the 1st time trying to use Sam Alexander and it was a complete waste of time and energy. After booking a viewing which included 2 other properties, I travelled into London from Kent which was a waste of money. Waited outside the property for 15 mins before calling the office to be told by Ghassan that his colleague should have been there by now, give me 2 mins to find out where he is, I'll call you back. Another 10 mins later, I had to call back again to be told the same thing. ...
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What agent could do to change your mind?
Turn up to the viewing, or at least if you know you\'re not going to make it, call your customer and let them know in good time. Don\'t make people have to repeatedly call you back. If you say I\'m going to get back to you in a couple of minutes, it should be a couple of minutes.
Was this helpful? Yes
May 22,2014
Minithumbup
By:
May 22,2014
1 people found
this helpful
Very helpful agent, first property was a bit small but Dean quickly arranged for me to see another which was what I was looking for....
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May 20,2014
Minithumbup
By:
May 20,2014
0 people found
this helpful
I had just landed a job in camden so was looking to move near to work, I saw a lovely studio on Zoopla advertised through Sam Alexander,the same day I gave them a call and went for a viewing in the evening, I was met by Gassa who answered all my concerns which eventually led me to take the flat. I am now nearing the end of my tenancy but will definitely look for a bigger property through Sam Alexander as they have been a pleasure to deal with....
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May 15,2014
Minithumbdown
By:
May 15,2014
3 people found
this helpful
This is the 2nd time I try to view a property using Sam Alexander. The first time, 4 days ago, the agent showed up half an hour late pretending he had lost the keys and had to make another batch. No one bothered to get in touch with me to warn me about the delay. When I finally got to see the flat, it was in an appalling state. For today\'s viewing, the agent didn\'t bother pitching!! I waited 40 minutes outside the property. Every time I called the office, I was told "I\'ll find out wha...
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What agent could do to change your mind?
The agent should learn to be professional and show up to viewings on time!
Was this helpful? Yes
Apr 23,2014
Minithumbup
By:
Apr 23,2014
0 people found
this helpful
Great agency, Murat was excellent throughout the whole process, from showing me the available properties to collecting the keys. He first showed me around 6 properties in the nw6 area, so I got a feel for what I can get for my budget. He then called me a few days later to inform me of another 1 bed flat in Kilburn that had just come on the market. It was perfect for me and within my budget. I am very grateful he kept me in mind, thank you....
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Was this helpful? Yes
Mar 19,2014
Minithumbdown
By:
Mar 19,2014
2 people found
this helpful
In short: took an appointment, nobody showed up at the property. After calling twice, they said there\'s been a problem with the keys and that the view was postponed to later the same day. Arrived at the place, the apartment did not match with what was advertised; also the price was different. They argued that "the other apartment had been let and that this one was the only one remaining". I had told them to call me in advance in case there was any issue preventing them from showing t...
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Was this helpful? Yes
Feb 24,2014
Minithumbup
By:
Feb 24,2014
0 people found
this helpful
Had a good working relationship with this agent for many years. Have let two properties through them and everything has always run smoothly.y my current room is coming to the end of the tenancy and I hope to renew for another year....
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Was this helpful? Yes
Feb 21,2014
Minithumbup
By:
Feb 21,2014
0 people found
this helpful
I have recommended this agent as they helped me so much and went out of their way to find me a two bed room flat in Wembley. I am quite fussy as my son has dust mite allergies and asthma as well as exzema so the right flat was important. Carpets and a property prone to dust etc would trigger mys ons allergies. Alex showed me a few properties which weren\'t suitable. The property I have moved into has wooden flooring and was extremely clean and tidy. The agent made sure it was professionally clea...
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By:
Feb 17,2014
1 people found
this helpful
I felt that Alex bent over backwards to help me find my flat. I am single and unemployed and found it very difficult to find anywhere that was accepting housing benefit. Alex helped me and showed me round two flats. The first was unfurnished and I wouldn\'t have been able to afford to furnish it. The second was perfect and in an are of london that i know quite well. I though that Alex and Ghassan were helpful and gave me confidence when I was thinking I was going to be stuck in a single room. Re...
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Was this helpful? Yes
Feb 14,2014
Minithumbup
By:
Feb 14,2014
1 people found
this helpful
Alex was very professional in helping me to find my house. Unfortunately my experience with estate agents in the past has been unfavourable, however, Alex was both professional and honest through the entire process, and genuinely seemed to have my best interests at heart....
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Was this helpful? Yes
Feb 13,2014
Minithumbup
By:
Feb 13,2014
1 people found
this helpful
never had any problems at all. Everything has gone smoothly from first contact. Ghassan was helpfull and kept me informed of properties that would be suitable and with in my price range. Dealt with Alex too but my main point f contact was Ghassan. Found him professional and informative. Moved into my flat just over six weeks ago and am very pleased with the way this agent handled my move etc....
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Was this helpful? Yes
Feb 10,2014
Minithumbdown
By:
Feb 10,2014
1 people found
this helpful
I strongly adviced for everyone do not pay holding deposit in advance for this agency!! Because me and my wife still waiting almost 2 months to get it back, as they could\'nt provide us the agreed flat. They are keep on promising all the time and nothing has happened. We called police to help us, and contacted citizens advice bureau. We will do everything to get our money back. If you have the same bad experience with this agency please send me an email, we can contact solicitor together. My e...
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What agent could do to change your mind?
Refund our money back, you don\'t have right to do this.
Was this helpful? Yes
By: sam alexander ltd
Feb 13, 2014
View all comments (1)
you have received your deposit back in full the reason why it took so long is because you want away for Christmas and left us the wrong account details so we had no way to pay you. Sam alexander ltd....
Feb 05,2014
Minithumbup
By:
Feb 05,2014
2 people found
this helpful
I have been a tenant through Sam Alexander for two and a half years. Have found them to be always helpful. When i first moved in i had a problem with the boiler in the flat and so telephoned alex. Alex popped round and showed me how the boiler worked and made sure i was happy with the flat. I felt reassured knowing that he actually cared....
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
1 people found
this helpful
I found the staff to be very friendly and extremely helpful. Gassan showed me round no less than 7 different one bedroom flats in the kilburn area. Their communication was good at all times throughout the process of moving in, which always helps as i find moving to be stressful and draining....
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
1 people found
this helpful
Very impressed with Alex Hambis at this agent. Was a great agent and always friendly and helpful with any problem my family had. Would suggest this agent to any one in the future....
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London, NW11 8SR

Sam Alexander - upload your photo Sam Alexander
25 reviews

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Alex H - upload your photo Alex H
16 reviews

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Sam Kish - upload your photo Sam Kish
1 reviews

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Murat  - upload your photo Murat
1 reviews

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Ghassan  - upload your photo Ghassan
2 reviews

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Dean  - upload your photo Dean
5 reviews

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Gassan Ojjeh - upload your photo Gassan Ojjeh
4 reviews

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alex  - upload your photo alex
1 reviews

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