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Saint Andrews Bureau Limited

18 Mill Road
Cambridge
Cambridgeshire
CB1 2AD
01223 352170

Website not available

Properties for Sale
Properties to Rent

“ Lazy, avoidant, useless... ”

Apr 24,2018
Minithumbdown
By: 'Katebateman'
Apr 24,2018
0 people found
this helpful
The worst estate agent! So avoidant and unhelpful and never listen to requests - if ever any maintenance action is taken it's not even the right thing! Rude staff and expensive fees! Avoid at all costs!...
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Comment on agent fees
Bad! Hope after the effort we've put into the property we're going to get our full deposit back though sincerely doubt it!
Was this helpful? Yes

“ Most helpful and Professional... ”

Mar 23,2018
Minithumbup
By: 'Akasaka'
Mar 23,2018
0 people found
this helpful
Mr. Kane Astin and his Team had been taking care of several of my properties in Cambridge for the last 14 years. 2 of my properties were immediately when I first bought them. Always very kind, professional AND thorough in their work. Mr. Astin gave me valuable ...
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Comment on agent fees
Normal charges
Was this helpful? Yes
Oct 26,2017
Minithumbdown
By: 'Bingo'
Oct 26,2017
1 people found
this helpful
taken flat for rent, to collect the key, we have been asked to come to the office instead of at the property, even though we clearly mentioned. we cannot drive, so it took an hour taxi drive and an hour back. And there are un ...
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Comment on agent fees
Bad
Was this helpful? Yes
Aug 22,2017
Minithumbdown
By: 'Flat man'
Aug 22,2017
3 people found
this helpful
Sab took on our flats sercice charge from Cambridge property Management and promised a cheaper service...3 years later its still the same.The comunication and promised returned call backs from Damon are no existent and he is alway on holiday!....also he never turns up ...
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Comment on agent fees
They promise cheaper fee's to get you onboard and dont deliver.
Was this helpful? Yes
Mar 07,2017
Minithumbdown
By: 'Tetiana'
Mar 07,2017
1 people found
this helpful
Me and my husband were looking for a nice property to move in for a long period. After long search, we finally found a lovely apartment with acceptable price. The first issue was encountered by filling online form, where website was giving information that my ...
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Was this helpful? Yes
Jan 13,2017
Minithumbdown
By: 'honey'
Jan 13,2017
1 people found
this helpful
just awful, in the middle of filing the complaint against their staff. Drove from another city for an hour and a half to see a property, and she managed to forget the keys.... didn't see the property in the end...
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Was this helpful? Yes
Nov 02,2016
Minithumbup
By: 'Brian G'
Nov 02,2016
0 people found
this helpful
SAB sold our house after being on the market with 2 other agents. They gave us excellent, professional service. Thanks again....
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Was this helpful? Yes
Jun 03,2016
Minithumbup
By: 'Tim'
Jun 03,2016
0 people found
this helpful
Great service over 10 years of looking after our property in Cambridge. Kane and his team at SAB have managed the property, dealing with tenancies, repairs, maintenance and furnishing. They are prompt, professional and efficient and highly recommended....
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Comment on agent fees
fair
Was this helpful? Yes
Jan 20,2015
Minithumbdown
By: 'Zoe'
Jan 20,2015
3 people found
this helpful
Don't use this agency! It will annoy u when it come to get the deposit back from them ! I has been nearly two months since I moved out the propert and return keys back to them, I am still waiting them to give my deposit ...
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What agent could do to change your mind?
Give my deposit back and explain the poor service
Attached Files
Was this helpful? Yes
Sep 08,2014
Minithumbdown
By: 'daisy'
Sep 08,2014
3 people found
this helpful
Costumer service at SAB was horrendous. when I went to pick up my keys I was given the contract to sign while the women serving me just left me there without going through any of it and served more people while ignoring me...despite the ...
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What agent could do to change your mind?
Improve costumer service
Attached Files
Comment on agent fees
rent from the year before was increased by over β€š£35 which is not reasonable. admin fees of over β€š£200were not reasonable either when other agencies charge β€š£70!
Was this helpful? Yes
Feb 20,2014
Minithumbdown
By: 'Anonymous Tenant'
Feb 20,2014
10 people found
this helpful
I have to warn you that SAB are not people-friendly agents. When it comes to personal interaction, they are the McDonald\'s of letting agents, except with less human warmth. Do not expect to be offered a seat when you come in to sign your ...
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What agent could do to change your mind?
Stop being miserable, arrogant, unfriendly and shamelessly greedy.
Attached Files
Was this helpful? Yes
Jan 29,2014
Minithumbdown
By: 'Mxmagic'
Jan 29,2014
2 people found
this helpful
Through the course of finding a flat I dealt with a few of the Cambridge lettings agents, and sab was easily the worst. I filled out the application for the flat I had seen that day and supplied the information that they asked for as ...
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Was this helpful? Yes
Nov 11,2013
Minithumbdown
By: 'Mayson'
Nov 11,2013
6 people found
this helpful
If you\'re a tenant, SAB are all about getting your money. Every year they increase the rent above the rate of the inflation, and in the same letter they explain the steps of terminating your agreement if you don\'t pay. They have a ...
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Was this helpful? Yes
Apr 12,2013
Minithumbdown
By: 'china'
Apr 12,2013
7 people found
this helpful
High pressure selling, with multiple potential tenants booked to arrive at the same time. A reservation and contact system that requires you to move in 14 days (10 of which they will use taking up references) ie a total guarantee they will be obtaining rent out of ...
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What agent could do to change your mind?
Taken up the offer to review their business model on explanation that households cannot move in four days. Made a much more concerted effort to protect tenants from their landlord. Cared.
Attached Files
Was this helpful? Yes
Nov 14,2012
Minithumbup
By: 'Smith'
Nov 14,2012
0 people found
this helpful
For over 10 years St Andrews Bureau has looked after my property, found responsible tenants and made regular checks. The service has been excellent....
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Was this helpful? Yes
Sep 02,2012
Minithumbup
By: 'SAnthony'
Sep 02,2012
0 people found
this helpful
I have rented in plenty of university cities, where landlords often don\'t need to try that hard and can overcharge for properties because there is a captive market, but SAB are one of the best landlords I have ever had. Quite a high deposit (...
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Was this helpful? Yes
Aug 30,2012
Minithumbup
By: 'Chris M'
Aug 30,2012
0 people found
this helpful
We\'ve been letting a property through SAB for the last 2 years, and it\'s been a very pleasant experience. When problems with the property have been reported, they are dealt with very quickly (normally within a few days) and thoroughly. Their staff are courteous ...
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Was this helpful? Yes
Aug 13,2012
Minithumbup
By: 'Christopher Lane'
Aug 13,2012
0 people found
this helpful
I am a landlord and a tradesman in CambridgeΒ for over 30 years. I am constantly impressed at the efficiencyΒ of SAB. They have incredibly helpful and friendlyΒ staff and are able to accommodate landlord and tenant requirements in a very professionalΒ manner. Thanks from Chris ...
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Was this helpful? Yes
Jul 10,2012
Minithumbup
By: 'Edwards'
Jul 10,2012
1 people found
this helpful
Extremely helpful from first contact to the final point of sale. Followed up all queries quickly and efficiently and at no time was I unaware of the contacts that had been made and the outcome from the visits. Offers were confirmed both by telephone, and ...
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Was this helpful? Yes
May 06,2011
Minithumbdown
By: 'maz'
May 06,2011
0 people found
this helpful
Was this helpful? Yes
Jan 29,2011
Minithumbdown
By: 'mulli'
Jan 29,2011
0 people found
this helpful
Was this helpful? Yes
Nov 03,2009
Minithumbdown
By: 'Polly'
Nov 03,2009
0 people found
this helpful
Was this helpful? Yes
Areas covered



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From Landlords From Tenants From Vendors From Buyers Other
4 0 2 9 2 0 0 0 0 5

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Complaints Procedure

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