• Angela Reed
    Angela Reed
  • Jenny Boyle
    Jenny Boyle
  • Lisa Royle
    Lisa Royle
  • Michaela Hewson
    Michaela Hewson
  • Catherine Salisbury
    Catherine Salisbury
  • Sarah Lynn
    Sarah Lynn
  • Helen Lee
    Helen Lee
  • Caroline Elvidge
    Caroline Elvidge
  • Nichola Wain
    Nichola Wain
  • Geraldine Marsden
    Geraldine Marsden
  • Kris Street
    Kris Street
  • Anna McDonald
    Anna McDonald
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    Richard Boyle
  • Elizabeth Dickinson
    Elizabeth Dickinson
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    Stephanie Lancaster
  • Rebecca Heselwood
    Rebecca Heselwood
  • Stephanie Hill
    Stephanie Hill
  • Matthew Seville
    Matthew Seville
  • Ian Hill
    Ian Hill
  • Sophie Tonge
    Sophie Tonge
  • Carmel Eveleigh
    Carmel Eveleigh
  • Sarah Plaatsman
    Sarah Plaatsman
  • Rachel Brettell
    Rachel Brettell
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    Sue Brereton
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    Nikki Widdowson
Ryder & Dutton offer a first class market leading service offering our clients total commitment and dedication. We believe that in order to sell your house effectively we must be highly motivated Read full description...Ryder & Dutton offer a first class market leading service offering our clients total commitment and dedication. We believe that in order to sell your house effectively we must be highly motivated and maintain exceptional levels of customer care
Jul 21,2017
Minithumbup
Rachael Howard-Cofield
By:
Jul 21,2017
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Excellent, attentive staff who were at all times helpful and professional. Was a very smooth moving process and I am very grateful....
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Comment on agent fees
Higher than expected but worthwhile for the level of service I received.
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Jul 19,2017
Minithumbup
Matthew Seville
By:
Jul 19,2017
0 people found
this helpful
My shower had sprung a leak from one of the pipes which feeds it. I called the office at 9am and by 11am my shower was fixed. Prompt and speedy answer to my emergency...
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Jul 13,2017
Minithumbup
Angela Reed
Linda Broadbent
By:
Jul 13,2017
0 people found
this helpful
Both were super kind and really nice! They gave us a really big help in settling in our new home in the UK...
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Jul 11,2017
Minithumbup
Carmel Eveleigh
By:
Jul 11,2017
0 people found
this helpful
Excellent from start to finish very easy to deal with very helpfull and caring and kept me informed at every step...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Madeleine Hodgson
Catherine Smith
By:
Jul 11,2017
0 people found
this helpful
Thank you Ryder & Dutton for all your help in particular Madeline & Catherine for making everything go as smoothly as possible, although I've not yet fully moved in it's always good to know they are there if I'm in need of any help :-)...
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Jul 07,2017
Minithumbup
Sarah Green
By:
Jul 07,2017
0 people found
this helpful
A good quick response regarding the end of our tenancy, all responses were fair and accurate, polite and helpful in all necessary requirements, pleasure to deal with...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 07,2017
Minithumbup
Caroline ODea
Caroline ODea
By:
Jul 07,2017
0 people found
this helpful
My process from start to end has been excellent with the help of Caroline no matter how busy she is she always finds the time to answer any queries you have an always contacts you back no matter how big or how small the question is the customer service I have received from this branch with Caroline an her team has been outstanding and I would recommend them to anyone. I'm excited to move in an get my keys on Monday....
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Comment on agent fees
Reasonable
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Jul 06,2017
Minithumbup
Rachael Howard-Cofield
By:
Jul 06,2017
0 people found
this helpful
Brilliant service from all involved in regards to my new tenancy. I originally spoke with Lorna and Nicole and they were very helpful. Rachael then took over my application and has been friendly, efficient, and has had a really quick response. I had a very tight turn around from my old property to my new one and they have managed to get this all confirmed in 4 days! Thank you so much for all your help ladies, it's refreshing to have to pay agency fees and actually get great service for the money...
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Comment on agent fees
It is a very high cost for the agency fees, especially when moving on my own, same price as the centre of Manchester. Other agents in the area charge a lot less. However, I fell in love with the house and was impressed by the service, so after much debate decided to go ahead and pay them. It has left me very poor for the next couple of months tho.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Linda Broadbent
Angela Reed
By:
Jul 03,2017
0 people found
this helpful
Linda was really helpful throughout and answered all questions promptly I feel confident that all future issues should they arise will be dealt with promptly also which as a taenant is really important Angela was very helpful and friendly on the handover and the few quieries that remained have since been dealt with by Linda so clearly effective communication....
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Comment on agent fees
fely having to pay £100 pet deposit for an outdoor rabbit was a little steep! otherwise all othe fees seemed reasonable.
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Jul 03,2017
Minithumbup
Madeleine Hodgson
By:
Jul 03,2017
0 people found
this helpful
I've just moved into a property that I am renting through Ryder and Dutton. Madeleine was the staff member who dealt with the letting. She was very efficient and always responded to my emails very quickly and was always very helpful, which helped make the whole process a lot easier. I wanted to move in by a certain date and she helped ensure that was possible. I was very happy with the service I received with Ryder and Dutton and Madeleine is a great staff member and very helpful!...
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By: Maddie Hodgson
Jul 11, 2017
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Thanks so much Emily, very glad youre happy in your new home. If you need our help in the future you know where we are! ...
Jun 30,2017
Minithumbup
Adam Smith
By:
Jun 30,2017
0 people found
this helpful
Many thanks to Adam for his a brisk and professional advice during our time at 3 St Anne's Square - Holmfirth. Adam gave us an efficient & friendly service, quickly ironing out any problems that occurred and always went the extra mile to support us. We we're particularly pleased with the way he dealt with the DPS deposit system as we required a quick turnaround when moving into our new home. The criteria and explanations on how to hand back a rented property were made very clear creating a s...
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Comment on agent fees
Good
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By: Adam Smith
Jul 07, 2017
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Hi David & Cherie, Thank you for your lovely comments. I hope you are all settling in well at your new home. We wish you all the best for the future. Kind Regards, Adam Smith ...
Jun 29,2017
Minithumbup
Sarah Green
By:
Jun 29,2017
0 people found
this helpful
Sarah was very helpful with everything I needed and kind and was always around when I needed her an approachable...
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By: Sarah Green
Jun 29, 2017
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Thank you for my recent All Agents review Aaron. I am so pleased that you are happy with the service we have offered you during your tenancy and sign out. Regards Sarah ...
Jun 22,2017
Minithumbup
Linda Broadbent
By:
Jun 22,2017
0 people found
this helpful
I would definately recommend Ryder and dutton. And sole reason is Linda broadbent who has made the whole experience faultless. I have emailed dozen times and each time Linda comes back with the answer in a polite and efficient manner. Looking forward to my new home. Regards Daniel Hammond...
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Comment on agent fees
Agent fees are always surprising but it is same everywhere
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Jun 21,2017
Minithumbup
Rachael Howard-Cofield
By:
Jun 21,2017
0 people found
this helpful
I am extremely pleased with how quickly and efficiently everything went with getting me this property also with how polite and helpful the staff were...
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Jun 16,2017
Minithumbup
Carmel Eveleigh
By:
Jun 16,2017
0 people found
this helpful
from start to finish Carmel has been excellent. fast response on all emails and helped with my queries. from previous experience past agents have been slow and unhelpful at getting me moved in but Carmel has done her very best to help me and done it all super efficiently! very very good peoples person!!!! Thankyou :-)...
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By: carmel eveleigh
Jun 20, 2017
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Hi Bianca Thanks so much for leaving such a lovely review. As we were working within such a tight time limit, Im really glad we managed to complete the application process without you having to find temporary accommodation. Good Luck in your new home, ...
Jun 12,2017
Minithumbup
Sarah Green
By:
Jun 12,2017
0 people found
this helpful
I would have no hesitations i Recommending Ryder and Dutton to anyone looking to rent a property from them, i would especially like to thank Sarah Green for the way she has dealt with my daughter in law during her tenancy, Sarah ensured issues raised were promptly and efficiently dealt with, resulting in a satisfactory tenancy, Thank you Sarah / Ryder and Dutton. Mr Sw Boys on behalf of Miss Rosie Palmer....
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Comment on agent fees
Fair
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Jun 08,2017
Minithumbdown
By:
Jun 08,2017
0 people found
this helpful
I recently rented a property via this office and can only describe it as extremely poor. Things started bad when the initial viewing was delayed as the agent was 10 mins late to the appointment. From there the situation deteriorated as I received no information as to the progress of my application , this was despite making several calls a day. I was promised I would be called back but heard nothing time after time and spent hour on the phone being passed from pillar to post....
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Comment on agent fees
I am unsure what the fees were for and certainly cant see them being justified. I feel they have just mad money for doing nothing and have no washed their hands of it all.
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By: Wendy Robertson
Jun 13, 2017
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Good Afternoon I am really sorry that you were unhappy with our service as we do pride ourselves in trying to provide customer satisfaction. When arranging accompanied viewings we do try and keep to the appointed times but on occasions we can unfortunately be delayed. As you are aware prior to offering a tenancy we apply for credit checks and references and now have to undertake a right to rent check. On checking the application process it seems that there were a couple of issues that caused ...
Jun 06,2017
Minithumbup
Adam Smith
By:
Jun 06,2017
0 people found
this helpful
Adam was quick to return calls and helpful with making the application process as straightforward as possible even when there were unexpected hurdles to navigate....
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By: Adam Smith
Jun 17, 2017
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Hi Ben, Thank you for your comments we really appreciate it & it has been a pleasure assisting you through the application process. If you need anything from ourselves please dont hesitate to get in touch. Kind Regards, Adam Smith ...
Jun 05,2017
Minithumbup
Madeleine Hodgson
Madeleine Hodgson
By:
Jun 05,2017
0 people found
this helpful
Very helpful throughout the process - everything was explained and done within good time. All questions were answered. For a first time renter, I felt very at ease!...
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By: Maddie Hodgson
Jun 06, 2017
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Thanks so much for your comments Charlie, glad we could help you with your first home! ...
Jun 03,2017
Minithumbup
Kirsty Murgatroyd
Stephanie Hill
By:
Jun 03,2017
0 people found
this helpful
Amazing service . Stephanie and Kirsty were outstanding and caring . With regular updates and always there if any questions were needed. Thanks to Kirsty and Stephanie we got our forever home...
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By: Stephanie Hill
Jun 03, 2017
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Jonathan, it was honestly an absolute pleasure to get you your dream home. A nerve wracking couple of weeks for you, I'm sure, but we got there. We will see you soon to hand you the keys. Kind regards, Stephanie ...
Jun 01,2017
Minithumbup
Madeleine Hodgson
Catherine Smith
By:
Jun 01,2017
0 people found
this helpful
Excellent service from the Huddersfield team from start to finish, maddie and Cathrine were very helpful and very prompt with replys to emails and kept me up to date at all times, they made the whole process seem easy! Thanks a lot guys ðΓ‚ΕΈΓ‚β„’Γ‚β€š...
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By: Maddie Hodgson
Jun 06, 2017
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Thanks so much Amanda, very happy we could help you move so quickly in to your new home. We hope you will be very happy there! ...
May 30,2017
Minithumbup
Adam Smith
By:
May 30,2017
0 people found
this helpful
It was a delight to deal with Adam as our agent for our move into a new rental property. He was always warm, approachable and professional. He kept us up to speed with any progress made with our application and offered help with our existing property and landlord- going out of his way to advise. Always patient and prompt with queries. I am very pleased to have Adam as our 'go to' agent during our lease of our new home....
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By: Adam Smith
Jun 17, 2017
View all comments (1)
Hi Kelly & Simon, thank you for your comments, it has been a pleasure working with you throughout the application process. I hope you are both settling in well in your new home. If we can ever be of any assistance, please do not hesitate to get in touch. Kind Regards, Adam Smith ...
May 26,2017
Minithumbup
Carmel Eveleigh
By:
May 26,2017
0 people found
this helpful
Carmel was very helpful in getting me in too my apartment, anything I needed help with Carmel was willing to help....
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Comment on agent fees
Good
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By: Carmel Eveleigh
May 30, 2017
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Hi Matthew Thanks for the positive review. Good luck in your new home. ...
May 24,2017
Minithumbup
Madeleine Hodgson
Catherine Smith
By:
May 24,2017
0 people found
this helpful
Madeleine and Catherine have made my first time away from home and out of house sharing a smooth and easy experience. They are both extremely friendly and approachable, and communication was fantastic. Always responding to any queries and always happy to help. I cant thank them enough!...
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By: Maddie Hodgson
Jun 08, 2017
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Thanks so much for your comments Mikey, we're glad you're enjoying your new home and glad we could help with it. ...
May 21,2017
Minithumbdown
Adam Smith
By:
May 21,2017
0 people found
this helpful
From the minute we were interested in the property, Adam was so helpful and only a phone call away for us to ask any questions that we had about the property. Such great communication and very fast responses to anything we wanted to know. Would recommend Adam to anyone as he is great at his job. Thank you for everything you have done for us....
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Comment on agent fees
Good
Was this helpful? Yes
By: Adam Smith
May 23, 2017
View all comments (2)
Thank you for your review & the kind words. I hope you & Jordan are settling in well. If we can be of any further assistance to you please don't hesitate to get in touch. All the best, Adam ...
May 20,2017
Minithumbdown
Caroline ODea
By:
May 20,2017
0 people found
this helpful
I am truly digusted in Ryder and duttons shocking customer service and lack of acknowledgment, service and maintanenence firstly they failed to contact me regarding the property I had applied for and paid 200 admin fees for them to follow up and keep in touch with me wich they failed to do so on many occasion after me taking time out to ring them continuously to try and find out what was going on regarding my property I finnally was told I had been accepted we then move in to the house and they ...
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By: Caroline O Dea
May 24, 2017
View all comments (1)
Good afternoon Scarlett and Glenn May I firstly express my sincere apologies that you feel this way , I pride myself on the customer service I provide and therefore was surprised to see this review. Whilst we try and assist all our tenants when moving into a property unfortunately we are unable to familiarize ourselves with the appliances in all our the properties under our management. However I am more than happy to address any problems you have and I have tried to contact you both this a ...
May 18,2017
Minithumbup
Carmel Eveleigh
Karen Thackeray
By:
May 18,2017
0 people found
this helpful
Carmel was fantastic throughout. We did all the admin details via email and things were made very easy for me. Very much appreciated! Karen was at the property when we collected the keys, and went through all the details in a friendly and professional manner. I also met Lydia for the viewing, who again was also friendly and professional....
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Comment on agent fees
The agents fees were reasonable and made clear upfront, and seemed to cover the necessities rather than later revealing many more extra fees as some other agencies might do.
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May 13,2017
Minithumbup
Adam Smith
By:
May 13,2017
0 people found
this helpful
Adam has been brilliant from start to end of the application process for 31A Bayfield Close, he has been very helpful and his communication is brilliant. I have never experienced this great customer service before, i would definitely use Ryder and Dutton again as Adam has made our experience really good and also was great when I needed questions answering. It's been a joy having him look after us and it's good that he's been there for us whenever we need any help or answers especially when he an...
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Comment on agent fees
The admin fees are good, one of the cheapest I have looked into as well.
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By: Adam Smith
May 23, 2017
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Thank you for your very kind words Sarah. I hope you, Harry & the 2 dogs are all settling in well. If you need us for anything please don't hesitate to get in touch. All the best, Adam ...
May 10,2017
Minithumbup
Carmel Eveleigh
Sue Brereton
By:
May 10,2017
0 people found
this helpful
Very fast and accurate information provided and very friendly staff. They could not assist enough to help tenants and I am forever grateful for their assistance...
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Comment on agent fees
Good
Was this helpful? Yes
May 05,2017
Minithumbup
Stewart Holmes
By:
May 05,2017
0 people found
this helpful
I would definitely recommend Ryder and Dutton. Their customer service is exemplary and the staff we have dealt with have all been very friendly and accommodating. Lisa in particular, answered all our queries promptly and made the whole application process run very smoothly. Stewart was very friendly, helpful, and provided us with all the information we needed both when we came to view the property, and then when we moved in. I have rented a lot of properties over the last 10 years, and these are...
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Comment on agent fees
The only downside to this letting agent are the high admin fees.
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
452 8 409 11 1112 18 904 18 318 7

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 2:44 PM 14/04/2014 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:44 PM 14/04/2014 by allAgents

Awards won by Ryder & Dutton

Individual Branch Awards

Ashton-under-Lyne, OL6 6BX

Halifax, HX1 1HS

Heywood, OL10 4NL

Holmfirth, HD9 3AZ

Huddersfield, HD1 2PT

Manchester, M24 1AB

Oldham, OL1 1HA

Oldham, OL9 8DN

Rochdale, OL16 1LD

Rossendale, OL13 8EX

Rossendale, BB4 8EG

Oldham, OL2 8NR

Saddleworth, OL3 6AP

Oldham, OL5 0PF

Oldham, OL2 6QJ

Glossop, SK13 8BH

Oldham, OL2 6HT


Ashton
20 Market Street, Ashton-under-Lyne OL6 6BX
(365)
Bacup
1 Market Street, Rossendale OL13 8EX
(37)
Chadderton
635 Broadway, Oldham OL9 8DN
(239)
show all branches (17)
Edge View House Royton
Edge View House Salmon Fields Business Village, Oldham OL2 6HT
(113)
Glossop
30 High Street West, Glossop SK13 8BH
(70)
Halifax
8 Silver Street, Halifax HX1 1HS
(124)
Heywood
22 Market Place, Heywood OL10 4NL
(141)
Holmfirth
71 Huddersfield Road, Holmfirth HD9 3AZ
(110)
Huddersfield
8 Cross Church Street, Huddersfield HD1 2PT
(188)
Middleton
33 Middleton Gardens, Manchester M24 1AB
(426)
Mossley
4 Lees Road, Oldham OL5 0PF
(254)
Oldham
7 Union Street, Oldham OL1 1HA
(318)
Rawtenstall
68 Bank Street, Rossendale BB4 8EG
(120)
Rochdale
132 Yorkshire Street, Rochdale OL16 1LD
(282)
Royton
30-32 Rochdale Road, Oldham OL2 6QJ
(61)
Saddleworth
79 High Street, Saddleworth OL3 6AP
(154)
Shaw
29 Market Street, Oldham OL2 8NR
(230)


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