The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 109 Reviews
83% Recommended
100% letting valuation accuracy
10% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 10.00% | £700 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 3 | 51 | 12 | 0 | 0 | 0 | 0 | 11 | 3 |
Rushbrook & Rathbone Limited
Portmill House, Hitchin, Bedfordshire
SG5 1DJ
01462 420201

By : 'Hilary'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3
I've found Rushbrook Rathbone to be very efficient and effective at dealing with any issues relating to my rental. My contact there (Stacey) is really efficient and I've never had to wait long for her to reply to an email, answer a question or sort out a problem. I would recommend this ... Read Full Review

By : 'Kath'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E5
As a landlord since 2001, we initially handled our own property management, moving on to using Rushbrooke and Rathbone's services when we moved overseas. We have had an exceptional service and would recommend Rushbrooke and Rathbone to anyone. Our staff contact is Kay Chapman and she is ... Read Full Review
By : 'Kevin'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG2
As a Senior Property Manager, Ms. Stacey Eley did a fantastic job regarding the dishwasher repair following up. I reported this issue about 3 months ago and she replied me very quickly to provide me the solutions. She also played a bridge role between me and repair engineer in order to make sure ... Read Full Review
By : 'Tim'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TN3
I have dealt with Katie Doke at Rushbrook & Rathbone in connection with our rental property for several years. Katie has always been very responsive and ... Read Full Review

By : 'Angela'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EN4
Rushbrook and Rathbone Ltd managed our property for approximately 3 years. We found both Corrine and Joy totally professional. They always responded to or requests promptly. Mr and Mrs. ... Read Full Review
By : 'KW'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HP4
I have found both Harriet and Carol most effective in their dealings with my queries and the way in which they have efficiently acted on any actions that have needed to be taken. All correspondence is polite and detailed enough for business to be conducted well between tenants and landlords. I ... Read Full Review
By : 'Esther'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL1
Rushbrook & Rathbone are a pleasure to deal with - I talk mostly to Corrine who always responds quickly and is happy to help with any issues or queries, as well as following up to make sure I'm happy with any work that's been done to the property. I feel confident that I can get hold of ... Read Full Review
By : 'Emily'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP4
Katie is always extremely helpful whenever I have a query and is always so cheery and lovely to talk to. I know that when I call it is never a problem and nothing is ever an ... Read Full Review

By : 'Katy'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL3
Rushbrook and Rathbone managed my property for approx 4 years. They handled everything with professionalism and courtesy. Everything was addressed in a timely manner and I always had a prompt response to emails. This was important to me as I was working abroad. I would like to commend Kay Chapman ... Read Full Review
By : 'Davinia'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP1
R&R is an extremely professional outfit. We dealt with Nicola when we were in contract negotiation - she was professional, courteous and prompt in her responses (particularly helpful when dealing with 'legal speak' in contracts). Our property is managed by Katie Doke who is a sheer delight - ... Read Full Review
By : 'James'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N16
We've rented the property for almost two years and I have only good things to say about the firm and in particular Katie Doke. We've had some trials during this time and she has remained helpful and friendly throughout. I really cannot recommend them in stronger ... Read Full Review
By : 'Carley'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP13
My housing manger was Katie doke. She was Always helpful and made sure any repairs was Seen to as soon as possible. She was also great When we could no longer afford to rent the flat. And made sure we were going to be ok. She talked to our housing officer at the council Witch she isn't ... Read Full Review
By : 'Ellen'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N16
I have been dealing with the above agent for the past 2 years and have found her (and her company) to be extremely helpful, very supportive and efficient. If I have had an issue, no matter how big or small, Katie @ Rushbrook & Rathbone has been on hand to offer advice and sort things out with ... Read Full Review
By : 'Tina'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
I moved into a Rushbrook and Rathbone property in January and have been very pleased with their management. Katie Doke has been exception; responsive, diligent and organised in getting the flat I am letting into good order and even making some additional improvements. It's such a pleasure ... Read Full Review
By : 'RJ'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HP4
I switched to R&R last year and deal mainly with Katie Doke. She and her colleagues are always friendly, professional and efficient and I am happy to recommend their services to any potential landlord client. I often had to chase my previous agents for action/response but I feel very confident ... Read Full Review
By : 'Joe'
Branch : Hitchin, Portmill House
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : NW10
I was recommended Rushbrook & Rathbone by a friend who was delighted with their services. I told them all my requirements and the team at Rushbrooks immediately got to work with finding me a property in Nw London. The property which they found was of high quality and ideal for me and my ... Read Full Review
By : 'Mike'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP14
From start to finish Nicola has been professional, courteous and has made the whole process as smooth as possible. This would have been a very stressful time but rush brook and rathbone and especially Nicola made it a very pleasant one. ... Read Full Review
By : 'John'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : S19
I have been using R&R since 2008, as I am abroad for work a great deal. Currently they are managing 3 properties for us and two of our friends as we have recommended R&R to a number of people. They are ideal for those that work overseas as they take away the worry. They will contact you ... Read Full Review

By : 'Chris'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N16
Kay Chapman has been a great help throughout our stay, it is a relief to be able to contact someone like Kay whenever a problem arrises, no matter how small. Kay is always polite, professional and efficient, always reliable. Thank you Kay for all your ... Read Full Review

By : 'Tarpit'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP13
Honestly me and my partner were a bit skeptical about tenancy here in the UK as both of us are foreign nationals but things with Rushbrook & Rathbone have been very smooth. We were notified and updated at every stage and all paperwork was handled quite professionally. Kay has been superb as a ... Read Full Review
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Last updated at 8/7/2018, 8:54:40 AM by allAgents