The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 109 Reviews
83% Recommended
100% letting valuation accuracy
10% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 10.00% | £700 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 3 | 51 | 12 | 0 | 0 | 0 | 0 | 11 | 3 |
Rushbrook & Rathbone Limited
Portmill House, Hitchin, Bedfordshire
SG5 1DJ
01462 420201

By : 'guillaume'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW4
As a tenant, we are really satisfied with Rushbrook & Rathbone. Katie Doke always answers quickly, and has delt with our Landlords regarding the questions we had in an fast and helpfull manner. Highly recommand ... Read Full Review
By : 'Dan'
Branch : Hitchin, Portmill House
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : N1
Katie has been my contact point for some time now and we have built up a really good relationship. She is very responsive to issues and shows empathy for the challenges of a landlord living abroad. i feel she has got better and better in really working for my best interests whilst ensuring that my ... Read Full Review
By : 'Emma'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP1
I have very impressed with the service from this company. I am currently a tennant and when I reported an issue with a leaking fridge, Corrine organised a repairer to come straight away. She also checked on progress and chased up a return visit (by the repairer) without my having to chase ... Read Full Review
By : 'Dean'
Branch : Hitchin, Portmill House
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : AL1
As a contracter working for Rushbrook & Rathbone I have always found them to be really professional and helpful. Everytime I have dealings with Rushbrook & Rathbone they are always excellent with me and this helps to get a speedy reponse to any jobs that i'm working ... Read Full Review

By : 'Sophie'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W45
My husband and I have been living in a property managed by Rushbrooke and Rathbone for 3 years. Kay Chapman, our property manager is very friendly, efficient and fast in dealing with any issues we've had and always follows up to check we're satisfied with works carried out. Overall the ... Read Full Review
By : 'Helen'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
Stacey Eley is always very helpful, professional, polite and responsive. Over the years during which she has looked after our needs as tenants Stacey has helped us on many occasions, from a flood in our flat that occurred whilst we were on holiday (which she handled excellently from beginning to ... Read Full Review
By : 'Ken'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HP14
Hi, R&R have been the Letting Agents for my property over the last 2 years. The professionalism of Katie and the other staff I have dealt with has been awesome. I am always kept informed of what is happening which is critical for me as I live outside the UK. R&R are really my eyes and ... Read Full Review
By : 'Ruth'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
Katie has shown real tenacity in helping me resolve issues that I have raised with her, and has consistently maintained a friendly and approachable manner - highly ... Read Full Review

By : 'Lizbeth'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
Kay has managed my property, she has been an excellent manager and very efficiently and sensitively handled all matters concerning the property and ... Read Full Review
By : 'Tom'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
Since R&R took over the management of the property I have been impressed by their efficiency and thoroughness. The staff I have dealt with have been cheerful and ... Read Full Review
By : 'Jo'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL5
Excellent service all the time ,queries dealt with efficiently, very easy to contact the correct person to assist you with your query . Very well organised ... Read Full Review
By : 'Veronica'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HP15
The property managers have been prompt with dealing with issues concerning the welfare of the tenants and duly informed me of ... Read Full Review
By : 'Andy'
Branch : Hitchin, Portmill House
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : AL5
I continue to find the staff at R&R very professional and efficient at their work. For a landlord abiding overseas in a completely different time zone it is reassuring to have them manage our property. Their online landlord portal is particular ... Read Full Review
By : 'Andrew'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
Rushbrook & Rathbone have managed the letting of our house for almost 2 years, and during that time we have had 3 tenants. The house being quite old, I have had many dealings with the company in terms of repairs. In all my interactions with Rushbrook & Rathbone, I would describe Corrine and ... Read Full Review
By : 'Stephen'
Branch : Hitchin, Portmill House
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : W4
Rushbrooks managed our property while we were absent as expats and provided a very safe set of hands, with good reporting and diligent follow up of works needed for tenants. Very pleased to have had their ... Read Full Review

By : 'Isabelle'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP12
I would like to point out that Kay Chapman has been very helpful from the beginning of my tenancy (4 November 2012). She is professional and friendly at the same time and was understanding when I pointed out issues regarding the heating in my flat. She was always quick to reply. I would recommend ... Read Full Review

By : 'Chris'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EN2
I have been a tenant in Rushbrook property for 6 years.They have been friendly, fair, quick to respond throughout. They have passed information between the Landlords and myself without delay.Kay has been very diligent and is always willing to ... Read Full Review
By : 'M'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : N16
Katie has been my main point of contact at Rushbrook & Rathbone for nearly two years now and has always been extremely helpful in resolving the various issues that have arisen with my property in this time in a timely manner. There have also been a couple of occasions where the usual method ... Read Full Review
By : 'Trevor'
Branch : Hitchin, Portmill House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HP2
I have found Rushbrook & Rathbone Ltd to be excellent in the way they handle both the Management side AND the Financial side. Their reporting and responding to any problems are always prompt and accurate. They make the job of being a ‘good' Landlord easy for me ... Read Full Review

By : 'Jenny'
Branch : Hitchin, Portmill House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E5
I have been a tenant in Rushbrook property for just over 2 years, much of this time being looked after by Kay. They have been friendly, fair, quick to respond throughout. They have passed information between the Landlords and myself without ... Read Full Review
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Last updated at 8/7/2018, 8:54:40 AM by allAgents