Rushbrook & Rathbone Limited

R & R are a superb letting/property management company. They are highly efficient, very professional, extremely knowledgeable and they are unusually caring about the tenant. Case in point, my 82 year old Mum recently moved into a rental property and had an issue getting the central heating ... Read Full Review

R&R have provided an excellent and professional service over the years in managing my property; I would definitely recommend to any landlord in North ... Read Full Review

Really good, really thorough and happy to take my opinions and queries on board. They answered all my emails very quickly, usually within a few hours, and were professional and polite throughout. Would definitely ... Read Full Review

I have been renting the house for more than 3 years by now. So far, so good, we had no issues with the property and the communications with the agent were mostly limited to 3 annual extensions of the tenancy agreement. Those were handled in a polite, hassle free and professional manner, I can not ... Read Full Review

I have been a tenant for a property that R&R manage for 6 years. In all that time,( and I have dealt with many different individuals over the years ), I have found them to be very good communicators and highly efficient at sorting out the many maintenance issues of an older unrefurbished ... Read Full Review

Handles all the administration of my property, saving me loads of time and hassle. Always efficient, and contacts me when a decision needs to be made. Highly ... Read Full Review

We have been very happy with the service provided by Rushbrook and Rathbone over the past six months. As tenants, they have consistently provided us with fast response times to queries, offered helpful advice and solutions, and always displayed utmost professionalism. We would highly recommend ... Read Full Review

I have been a tenant in Rushbrook property for 6 years, They have been friendly, fair, quick to respond throughout. They have passed information between the Landlords and myself without delay. And Kay is our current property contact and is always willing to ... Read Full Review

I have only good things to say about this agent and, having been a tenant in a number of different apartments over the last ten years and having had experience of other, much less helpful agents, I can honestly say that Rushbrook's have been fantastic. Very helpful, easy to contact and fast to ... Read Full Review

We have been using Rushbrook and Rathbone for 6 months now and were initially anxious about renting our home. They have been very professional and easy to work with. They have put my mind at rest that the property is being properly managed and looked after in our absence. Corrine is very efficient ... Read Full Review

Myself and girlfriend found a prospective flat, we spoke with the estate agent and then moved in contact with Rushbrook and Rathbone to complete the letting. After paying a deposit of £527 including our referencing. we eventually were informed of passing our referencing after two and a half weeks ... Read Full Review

The tenancy on my property was due for renewal and Harriet Altham contacted me by email in good time to request my requirements. Harriet then contacted the tenant and negotiated a renewal contract at a reasonable increased rent which all parties were happy with. Harriet came back to me very ... Read Full Review

We found a flat to rent through Location Location and then Rushbrook & Rathbone became our property managers. We have found them to be to very efficient and capable when dealing with any issues we have had, and they always communicate with us in a friendly and professional ... Read Full Review

Katie consistently deals with our tenant problemsquickly and to a high standard. I'd recommend her to any property ... Read Full Review

I have the pleasure to acknowledge Mrs Eley as a most competent, dedicated and accomodating agent who helped a great deal to get complicated issues sorted out quite quick and without unnecessary bureaucratic hassle. I understand perfectly well that it is often rather difficult to negotiate between ... Read Full Review

she was always very friendly and chatty over the phone. She would always help us help solve problems with the house, whether it be call out the correct people to fix the problem such as the boiler or whether is was to give advice on what could be done to save sending somebody out, such as use ... Read Full Review

In the first few months of moving into the new flat, our boiler was broken and we had a few changes in the house that needed to be changed. Especially during a cold winter this year, Stacey was very understanding of our situation and kindly helped us install a new boiler and washing machine as ... Read Full Review

Having had such a bad experience with previous agents, it was a total relief to be letting a property through someone new. I can confirm and happily express my gratitude to Rushbrook and Rathbone, their costumer service has been magnificent, the staff I have dealt with has been outstanding, the ... Read Full Review

The agents were prompt to deal with issues and good at keeping me in the loop where required. I used their tradespeople several times and found the costs to be reasonable. The agents took the stress aware from dealing with issues such as leaks and I found the inventory and check in details to be ... Read Full Review

I had a really good experience. Nicola was professional and friendly and made the whole application process and subsequent wait to hear if I was accepted very easy. I am impressed with the follow up as well - the availability of my documents online with a secure logon, etc. I hope to stay at my ... Read Full Review