• Laura Roberts
    Laura Roberts
  • Jason Fox
    Jason Fox
  • Paul Kirby
    Paul Kirby
  • Samantha Hayden
    Samantha Hayden
  • Lucy Galloway
    Lucy Galloway
  • Matt Perkins
    Matt Perkins
  • Hollie Gregory
    Hollie Gregory
  • Jayson Serepisos
    Jayson Serepisos
Welcome to Rubicon Estates. An independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivaled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way. Our 24 hour tenants emergency number is 07769883875 for our fully managed properties.

65 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7987 8887

 
Apr 16,2017
Minithumbup
Matt Perkins
By: 'Sarah R'
Apr 16,2017
0 people found
this helpful
I met with Matt after extending my search for a flat to the Limehouse area. I feel Matt and I instantly hit it off and quickly built a good rapport with one another after spending some time viewing flats in the area. I found Matt to be professional, friendly, helpful, and honest, and I would certainly recommend Matt as an agent to other people I know. I offered on a flat I viewed with Matt; the negotiations were not straightforward and Matt handled the process well, with patience. I was very...
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Comment on agent fees
Unknown.
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Sep 27,2016
Minithumbup
Lucy Galloway
By: 'Martina and Giuseppe'
Sep 27,2016
0 people found
this helpful
The flat that Lucy showed us was even better than from the pictures. We were very surprised and pleased. Lucy has always been precise and accurate in giving us all the information we needed and supporting us with kindness and helpfulness. Once we rented the flat she managed to give us the warmest welcome ever! We truly recommend her for being so professional and correct....
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Comment on agent fees
Good
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By: Lucy Galloway
Nov 22, 2016
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Thank you Martina and Giuseppe, I am so pleased you love your new home! I hope you are both well and I hope to catch up with you soon. Lucy ...
Aug 24,2016
Minithumbup
Samantha Hayden
By: 'Walter White'
Aug 24,2016
0 people found
this helpful
Since I live overseas, the smooth operation of renting my apartment in Wapping is particularly important. The last thing I need is to stress about anything that's happening 3,464 miles away with the added complication of a 5-hour time difference. Both Samantha and Max proved to be considerably more dynamic than The Other Agency we'd used up to this point...so I can't thank them enough for their help. If I had one teeny-tiny (constructive) criticism, it would be that more advice would've been app...
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Comment on agent fees
They were a little more than The Other Agency we had used up to this point, but the job got done and I feel confident in knowing that things are good hands.
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Jul 14,2016
Minithumbup
Samantha Hayden
By: 'Rekha'
Jul 14,2016
0 people found
this helpful
I have been a client of Rubicorn for 6 years, and have had the pleasure of dealing with Samantha for 2 years. Samantha is very efficient and prompt in getting all the paper work in place,forwarding documents and making the start of tenancy smooth. She has dealt with all my queries be it regarding tenancy,accounts or any other concerns I might have Thank you Samantha...
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Comment on agent fees
The fees is in line with other agents in London,however, I do not agree with them taking their fees upfront Recently my tenancy was for 2 years this resulted in no rent being paid for nearly 3months. As they collect the rent, they should deduct their monthly
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Jun 23,2016
Minithumbup
Jason Fox
By: 'Kate'
Jun 23,2016
0 people found
this helpful
I was extremely pleased with the manner in which Jason dealt with a leak in my flat which had caused significant damage to the bathroom and living room. As an overseas landlord this could have been my worst nightmare but Jason devoted time and energy into liaising with the management company, insurance companies, builders and valuers to quickly resolve the issue and ensure minimal disruption to my tenants. Jason was very up front and honest about the costs and kept me informed of each stage of t...
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Comment on agent fees
I feel Rubicon offer a good value service for the fees they charge.
Was this helpful? Yes
Mar 09,2016
Minithumbup
Paul Kirby
By: 'EmB'
Mar 09,2016
0 people found
this helpful
Always available to take queries, including questions that were not necessarily in their remit. Very professional and made the process as transparent as possible. Was not the smoothest sale due to unforseen circumstances, but kept on top of all issues and conveyed any updates as quickly and clearly as possible...
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Comment on agent fees
Vey competitive
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Aug 04,2015
Minithumbup
By: 'S.Chen'
Aug 04,2015
0 people found
this helpful
Rubicon was our first choice when we needed to advertise this property. It was partially due to the prime location their office enjoys, partially due to the fact that Rubicon helped us to purchase the property years ago and we were satisfied with the service we received so would like to go back. Antony was proactive visiting the property, trying to understand our objective and concern, and gave frank advice. The photos he took were professional and I thought they did the property full justice. ...
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Apr 29,2015
Minithumbup
By: 'Chloe & Gareth'
Apr 29,2015
0 people found
this helpful
Antony was accomodating and friendly during the viewing process, and was not pushy at all. Both Victoria and Antony were always very prompt to respond to emails during the negotiation and offer process. Though we did not feel that they negotiated much, if at all, on our behalf with the landlord, we appreciated their efficiency throughout the process....
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Comment on agent fees
Fees were fair to high. The administrative fees were in line with other agents we dealt with, but there was an expensive "check-out fee" in addition to the administration fees which was unexpected and high.
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Mar 04,2015
Minithumbup
By: 'Papermill Wharf'
Mar 04,2015
3 people found
this helpful
Very friendly, forward leaning staff that helped us move in quickly and complete paperwork in an efficient manner. The properties selected for view by Anthony were far superior to others provided by other agents, and the whole move-in process was made infinitely easier by Victoria's professional approach. No complaints at all, and would happily reccomend to others....
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Comment on agent fees
Standard London fees.
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Feb 27,2015
Minithumbup
Samantha Hayden
By: 'Jay'
Feb 27,2015
0 people found
this helpful
I recently renewed my tenancy agreement and throughout the process Samantha Hayden was extremely helpful in addressing my questions and requests. At a time of uncertainty, Samantha was able to act quickly to address any issues that arose and helped me through the process....
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Comment on agent fees
I think the fees that are charged are extortionate and are not representative of the admin involved. To be charged β€š£72 for a document that I could have printed at home is an insult and to not even put a stamp on the envelop is a bit of a joke. The service being offered is very good, however, I donΒ’Γ’β€šΒ¬Γ’β€žΒ’t believe the β€š£72 pays for that service , so I cant actually see what the fee is for.
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Nov 05,2014
Minithumbup
Samantha Hayden
By: 'Mrs Wong'
Nov 05,2014
0 people found
this helpful
Ms Hayden was nice, efficient, patient and helpful in helping us solve a problem related to the flat which has been outstanding for quite a period of time. We are very satisfied with her service....
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Oct 16,2014
Minithumbup
Samantha Hayden
By: 'Rekha'
Oct 16,2014
0 people found
this helpful
I have been renting out a property through Rubicon for 5 years,and throughout this period I have received excellent service whenever I have needed advice or support. More so recently when previous tenant left and Jason himself visited the property and gave constructive advice regarding the improvement needed,arranged for the work to be completed in a very limited time scale to a satisfactory standard Both Laura and Samnatha were pro active in finding a suitable tenant and completing the paper ...
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Oct 13,2014
Minithumbup
By: 'Mitch'
Oct 13,2014
0 people found
this helpful
Anthony and Laura at Rubicon have recently let my apartment. They achieved seemingly very good tenants at a suitable rental amount. Most importantly there was no lost rent due to change of the tenants with the new tenants moving in the day following the departure of the old tenant. As a non-resident landlord I appreciated their consistently keeping me in the loop with regard to progress of the letting. I have no hesitation in recommending them for lettings. Mitch...
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Oct 10,2014
Minithumbup
By: 'Carol Lee'
Oct 10,2014
0 people found
this helpful
Antony is very helpful and is willing to explain my queries. He works hard and called me many times for introducing potential tenants though I failed to pick up his calls....
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Comment on agent fees
I have a long relationship with Rubicon since 1996. The management fee is reasonable.
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By: Antony
Oct 11, 2014
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Thank you for your feedback Carol. Its much appreciated. Will continue to work hard and keep the process as smooth as possible in the future. ...
Sep 20,2014
Minithumbup
By: 'Caroline'
Sep 20,2014
0 people found
this helpful
My property has been managed by Rubicon for a few years now and much of my contact over this time has been through Jason. He is very professional and always responds to e-mails quickly. He has been helping me out more recently with some on-going problems with my property and he has been very patient in resolving these issues. Thank you!...
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Aug 31,2014
Minithumbup
Paul Kirby
By: 'R'
Aug 31,2014
0 people found
this helpful
Paul at Rubicon was professional at all times when dealing with him in the process of selling my property. He was particularly good at chasing both ends of the chain post offer to ensure solicitors were actively processing the sale and at liaising with both myself and the buyer to keep us informed with progress to ensure the deal went through. I would have no problems with recommending Paul or Rubicon again to act as agents and would be happy to deal with them again myself....
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Comment on agent fees
The agent fees were very competitive compared with other agents in the area and given the quality of professionalism they were a good deal in comparison.
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By: Paul Kirby
Sep 17, 2014
View all comments (1)
Thank you for you kind review this was a tricky case and it did take its time correct outcome in the end for all parties. We do try and be as competitive with our fees as possible one of the pluses when you are a independent agency and not a corporate company. Good luck with the future and you know were we are if you need us. Regards Paul ...
Aug 15,2014
Minithumbup
Jason Fox
Laura Roberts
By: 'Edmund Sung'
Aug 15,2014
0 people found
this helpful
I am satisfied with the services of Jason and Laura in Rubicon for letting my two properties in London for the past 20 years....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 30,2014
Minithumbup
Laura Roberts
Jason Fox
By: 'Emma T'
Jul 30,2014
0 people found
this helpful
Our flat is managed by Rubicon as we are live in South Africa. We have had dealings with Laura and Jason over a few years and have found them to be very professional in relation to any issues we have. Problems are attended to immediately and we always receive feedback timeously. They always communicate any problems to us and attend to matters on our behalf in a very capable manner....
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Mar 04,2014
Minithumbup
By: 'Lucy'
Mar 04,2014
0 people found
this helpful
Antony was extremely helpful and efficient in arranging the property rental. There were a few issues with the collection of some sofas and some miscommunication regarding deposit payments, however, apart from that everything was dealt with quickly and I was able to gain the keys to the property 10 days after my offer was accepted. He was quick to respond with any queries. My only issue is that I didn\'t actually meet Antony, I was shown around the property by a different member of staff whom w...
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Jan 16,2014
Minithumbup
By: 'Veronica'
Jan 16,2014
0 people found
this helpful
Danny was always easily contactable, which was really appreciated, particularly given this was over Christmas. He responded quickly and effectively to all requests which helped as we wanted to move asap. Our experience was tainted by not ending up with the length of contract initially suggested and not having requests agreed by the landlady (e.g. having some of the furniture removed from the flat) which we hoped to have in return of us agreeing to pay rent in advance. We did however appreciat...
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Dec 18,2013
Minithumbup
Paul Kirby
By: 'KW'
Dec 18,2013
0 people found
this helpful
We recently sold our flat through Rubicon. Paul and Neil were very nice, respectful, and professional. The service we received was beyond what we had expected. It wasn\'t all about the money; we were assisted in issues regarding the solicitors, finding a rental property etc. They felt very supportive in a stressful situation. Also, they listened to us and conducted the sales process with respect to our specific circumstances and wishes, following up promptly without being pushy. The sale went ...
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Oct 24,2013
Minithumbup
By: 'Nupur'
Oct 24,2013
0 people found
this helpful
Jay picked up the marketing of our property. He was incredibly helpful, responsive and friendly in his communication. He managed to negotiate a very good rate for us, and went over and above to help make the process seamless as possible for me and the new tenants. Thanks Jay!...
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Oct 16,2013
Minithumbup
By: 'Nupur'
Oct 16,2013
0 people found
this helpful
Jay picked up the marketing of our property. He managed to negotiate a great deal for us (despite some specifics which were not part of the let). His communication was always friend, professional, helpful and very responsive. He went the extra mile to ensure that the process was as seamless as possible for not only us, but the tenants as well. Thanks Jay...
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Oct 08,2013
Minithumbup
By: 'Adel'
Oct 08,2013
0 people found
this helpful
I would advice everyone to use the letting department of Rubicon,We actually rented a property from them and we are happy with their professional and efficient service.My questions were answered and dealt with immediately through email and phone,Excellent communication between me and the Estate agent"Antony" which made the process very easy and not complicated.I would defiantly recommend Rubicon Estates....
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Aug 27,2013
Minithumbup
By: 'Jonathan'
Aug 27,2013
1 people found
this helpful
In a siutation where neither solictor was moving very quickly or communicating, Neil was invaluable in chasing up both ends and generally moving things along,....
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Aug 16,2013
Minithumbup
By: 'Tom'
Aug 16,2013
0 people found
this helpful
Rubicon and Jay were professional during the whole experience and made it easier than normal. The referencing and inventory were done smooothy. A pleasure and will use them again...
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Aug 13,2013
Minithumbup
By: 'Natalia Samodina'
Aug 13,2013
1 people found
this helpful
Neil Parlour has been very helpful in setting up a large number of viewings and then later helping co-ordinate the sales process between ourselves, the buyer, our solicitors and other advisers involved in the process thereby facilitating a smoother outcome of an otherwise very slow and frustrating process. Neil has been consistently professional and pleasant to deal with....
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Jun 04,2013
Minithumbup
By: 'ornella'
Jun 04,2013
3 people found
this helpful
My husband and I approached Rubicon about 2 months ago regarding a 1 bedroom flat in the Docklands area. Sabrina was the perfect agent as she showed me on our first meeting the flat we now live in. We visited the flat a couple of times to confirm on both sides (husband and I) we were happy! A relatively new building located near to the DLR station and to the Thames river. We were dealt with promptly and smoothly. We did however experience a little delay with time when it came to the refer...
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Jun 03,2013
Minithumbup
By: 'Kingston Properties London Ltd'
Jun 03,2013
3 people found
this helpful
Sabrina very efficiently and professionally secured a new tenant for the abovementioned property. She was very thorough in securing the new tenant and kept in touch with us through the process. We feel comfortable dealing with Sabrina....
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May 31,2013
Minithumbup
By: 'Al'
May 31,2013
2 people found
this helpful
I had previously tried other agents. they were unable to find us clients for our property. Sabrina and Tracey were very helpful and prompt and found us a client within a month of placing the property on the market. the process of contracts and check in etc was very streamlined and I was able to do almost all of the process remotely whilst on holiday out of the UK. overall very happy with the service, the tenants they have found for us are working in the banking sector (professionals) so we we...
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Areas covered
  • E14
  • E1
  • E1W
  • E16
  • SE1
  • SE16
  • SW6
  • HA1
  • KT2

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Agent Fees

Some additional information for you - Welcome to Rubicon Estates, an independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivalled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way.
Last updated at 12:45 PM 01/08/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:45 PM 01/08/2017 by allAgents
Laura Roberts Laura Roberts
Accounts Manager
8 reviews

About Laura Laura is in charge of Rubicon's accounts and with 14 years experience, makes her our longest serving team member! Each time Rubicon receives a payment, Laura is on hand to ensure it reaches its dest View full profile
Jason Fox Jason Fox
Senior Property Manager
24 reviews

About Jason Jason is the Senior Property Manager at Rubicon who has worked with them for 6 years. He deals with everything from providing legal support, deposit disputes, insurance claims and all the day-to-d View full profile
Paul Kirby Paul Kirby
Sales Manager
48 reviews

About Paul Having been working with property in Limehouse for a number of years, he is able to offer exceptional market insight and advice. Paul’s natural enthusiasm and energetic demeanour, and his combin View full profile
Samantha Hayden Samantha Hayden
Office Manager
25 reviews

About Samantha Having previously served as a senior administrator for multiple branches of Felicity J. Lord, Samantha brings considerable experience to the team. As well as Rubicon’s office manager she is also th View full profile
Lucy Galloway Lucy Galloway
Lettings Negotiator
13 reviews

About Lucy Lucy thrives on creating fantastic working relationships with both tenants and landlords and has built up a great rapport with local people in Limehouse. She has been with us for over a year now an View full profile
Matt Perkins Matt Perkins
Sales Negotiator
6 reviews

About Matt Matt prides himself on the first rate service he provides, going out of his way to get to know his clients and giving them the best service he possibly can. He is a real β€œheart on sleeve” type of View full profile
Hollie Gregory Hollie Gregory
Office Coordinator
0 reviews

About Hollie Hollie has been working in the industry for just over a year and has built up a good knowledge within that time. Previously working as a hairdresser for 6 years her fantastic warming personality and View full profile
Jayson Serepisos Jayson Serepisos
Marketing Manager
0 reviews

About Jayson Jayson provides a real point of difference for Rubicon, providing specialist marketing support to the entire team. Being based in London for the last 2 years, Jayson has a real deep passion for pro View full profile

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