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Rubicon Estates

256 reviews
  • 4.8 /5 rating
  • 98% recommend
  • 91% fee satisfaction
  • Laura Roberts
    Laura Roberts
  • Jason Fox
    Jason Fox
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    Tanya Gundersen
  • Paul Kirby
    Paul Kirby
  • Samantha Hayden
    Samantha Hayden
  • Danny Barbara
    Danny Barbara
  • claim your profile
    Max Fordham
  • Lucy Galloway
    Lucy Galloway
Welcome to Rubicon Estates. An independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivaled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way. Our 24 hour tenants emergency number is 07769883875 for our fully managed properties.

65 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7987 8887

 


properties for sale (157)
properties for rent (195)
Not a transparent agent

Sep 27,2016
Minithumbup
By:
Sep 27,2016
Featured Review
0 people found
this helpful
The flat that Lucy showed us was even better than from the pictures. We were very surprised and pleased. Lucy has always been precise and accurate in giving us all the information we needed and supporting us with kindness and helpfulness. Once we rented the flat she managed to give us the warmest welcome ever! We truly recommend her for being so professional and correct....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
Featured Review
0 people found
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Lucy assisted us in everything we needed and , most of the time, was available for our calls and emails. She also provided useful advice towards are general apartment hunting....
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Aug 24,2016
Minithumbup
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Aug 24,2016
Featured Review
0 people found
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Samantha was a great help in sorting out all the documents and helping us get our apartment rented out. She's friendly, efficient and quick to respond....
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What agent could do to change your mind?
fees were in line with market.
Comment on agent fees
fees were in line with market.
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Aug 24,2016
Minithumbup
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Aug 24,2016
Featured Review
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Since I live overseas, the smooth operation of renting my apartment in Wapping is particularly important. The last thing I need is to stress about anything that's happening 3,464 miles away with the added complication of a 5-hour time difference. Both Samantha and Max proved to be considerably more dynamic than The Other Agency we'd used up to this point...so I can't thank them enough for their help. If I had one teeny-tiny (constructive) criticism, it would be that more advice would've been app...
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What agent could do to change your mind?
They were a little more than The Other Agency we had used up to this point, but the job got done and I feel confident in knowing that things are good hands.
Comment on agent fees
They were a little more than The Other Agency we had used up to this point, but the job got done and I feel confident in knowing that things are good hands.
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
Featured Review
0 people found
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I have been a client of Rubicorn for 6 years, and have had the pleasure of dealing with Samantha for 2 years. Samantha is very efficient and prompt in getting all the paper work in place,forwarding documents and making the start of tenancy smooth. She has dealt with all my queries be it regarding tenancy,accounts or any other concerns I might have Thank you Samantha...
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What agent could do to change your mind?
The fees is in line with other agents in London,however, I do not agree with them taking their fees upfront Recently my tenancy was for 2 years this resulted in no rent being paid for nearly 3months. As they collect the rent, they should deduct their monthly
Comment on agent fees
The fees is in line with other agents in London,however, I do not agree with them taking their fees upfront Recently my tenancy was for 2 years this resulted in no rent being paid for nearly 3months. As they collect the rent, they should deduct their monthly
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
The flat that Lucy showed us was even better than from the pictures. We were very surprised and pleased. Lucy has always been precise and accurate in giving us all the information we needed and supporting us with kindness and helpfulness. Once we rented the flat she managed to give us the warmest welcome ever! We truly recommend her for being so professional and correct....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Lucy assisted us in everything we needed and , most of the time, was available for our calls and emails. She also provided useful advice towards are general apartment hunting....
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Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Samantha was a great help in sorting out all the documents and helping us get our apartment rented out. She's friendly, efficient and quick to respond....
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What agent could do to change your mind?
fees were in line with market.
Comment on agent fees
fees were in line with market.
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Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Since I live overseas, the smooth operation of renting my apartment in Wapping is particularly important. The last thing I need is to stress about anything that's happening 3,464 miles away with the added complication of a 5-hour time difference. Both Samantha and Max proved to be considerably more dynamic than The Other Agency we'd used up to this point...so I can't thank them enough for their help. If I had one teeny-tiny (constructive) criticism, it would be that more advice would've been app...
read full review
What agent could do to change your mind?
They were a little more than The Other Agency we had used up to this point, but the job got done and I feel confident in knowing that things are good hands.
Comment on agent fees
They were a little more than The Other Agency we had used up to this point, but the job got done and I feel confident in knowing that things are good hands.
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I have been a client of Rubicorn for 6 years, and have had the pleasure of dealing with Samantha for 2 years. Samantha is very efficient and prompt in getting all the paper work in place,forwarding documents and making the start of tenancy smooth. She has dealt with all my queries be it regarding tenancy,accounts or any other concerns I might have Thank you Samantha...
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What agent could do to change your mind?
The fees is in line with other agents in London,however, I do not agree with them taking their fees upfront Recently my tenancy was for 2 years this resulted in no rent being paid for nearly 3months. As they collect the rent, they should deduct their monthly
Comment on agent fees
The fees is in line with other agents in London,however, I do not agree with them taking their fees upfront Recently my tenancy was for 2 years this resulted in no rent being paid for nearly 3months. As they collect the rent, they should deduct their monthly
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Jun 30,2016
Minithumbup
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Jun 30,2016
0 people found
this helpful
Danny and Paul were really helpful throughout the whole buying process. Danny is very knowledgeable on the Limehouse area and provided some good advice. If you want to live in Limehouse, I would definitely recommend Rubicon....
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
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Jun 24,2016
Minithumbup
By:
Jun 24,2016
0 people found
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I have always found Samantha very efficient and exceptionally helpful in any liaison with the management company and the landlords. She goes the extra mile to help with any issues and deal with them sympathetically. Her recent help with extending my tenancy has been invaluable. It has been a pleasure to deal with her. Sarah Mott...
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By: Samantha Hayden
Jun 24, 2016
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Thank you for your kind feedback Sarah, it is very much appreciated, it's also been a pleasure to assist you during your extension process. I hope you continue to enjoy living at the property. Kind regards Samantha Hayden Office Manager....
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
I was extremely pleased with the manner in which Jason dealt with a leak in my flat which had caused significant damage to the bathroom and living room. As an overseas landlord this could have been my worst nightmare but Jason devoted time and energy into liaising with the management company, insurance companies, builders and valuers to quickly resolve the issue and ensure minimal disruption to my tenants. Jason was very up front and honest about the costs and kept me informed of each stage of t...
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What agent could do to change your mind?
I feel Rubicon offer a good value service for the fees they charge.
Comment on agent fees
I feel Rubicon offer a good value service for the fees they charge.
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Jun 10,2016
Minithumbup
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Jun 10,2016
0 people found
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Danny Barbara sold our house very quickly after another agent had had it for quite some weeks. He was very attentive at all times and did his best to bring the sale to a completion in quick time....
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Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
Don't be fooled by Danny's look of youth, he has an abundance of experience and a wealth of knowledge. Danny has been fantastic throughout this process, always willing to put himself out, even at very short notice. His general empathy and understanding of the process, has helped immensely in a very satisfactory outcome being obtained....
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What agent could do to change your mind?
we bought
Comment on agent fees
we bought
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May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
The Rubicon team were very professional in assisting the sale of my properties in Hackney. My developments were instructed by multiple agents, however Rubicon stood head and shoulders above the others and this was despite being an 'out of area' agency that primarily operates in the E14 postcode. A friend recommended Rubicon to me and what a recommendation it was. A great pleasure it has been to do business with them. I wish Rubicon all the best!...
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What agent could do to change your mind?
competitive
Comment on agent fees
competitive
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May 26,2016
Minithumbup
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May 26,2016
0 people found
this helpful
Rubicon (Danny and Paul) have been a pleasure to deal with from the start. Paul was confident he could get record price for our one bedroom flat (he quoted at least �25k above the others) and he was right. He knows his buyers and the market in limehouse extremely well. The flat sold on the first viewing, full price. We were delighted! But the process does not stop there. What's great with rubicon is their service AFTER the sale, Danny kept me updated on every twist and turn and...
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May 03,2016
Minithumbup
By:
May 03,2016
0 people found
this helpful
From start to finish it has been an absolute pleasure dealing with Danny at Rubicon, Limehouse Office. Danny was very professional, accommodating and efficient in facilitating negotiations with the seller. His communications have been prompt and his willingness to do everything he could to assist with our purchase has been first class. Danny has been on top of the purchase and every day he ensured the purchase was progressing to exchange and completion. Buying a property can be a stressful time ...
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Apr 25,2016
Minithumbup
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Apr 25,2016
0 people found
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Three weeks ago my rental flat had a gas leak. This is a stressful situation for any landlord to deal with -- the safety and well-being of the tenant concerned, the amount of investigation and remedial work involved to restore gas supply, the potential damage to the property, the cost required to put everything back in order. I have to say, thanks to Jason the Senior Property Manager, the stress I experienced was cut to minimal. From start to end, Jason provided me with timely updates and honest...
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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Antony was very friendly and extremely efficient at arranging the viewings and securing a good deal for us. Samantha handled all legal aspects carefully and in a timely fashion. Everything was handled promptly and professionally which helped us rent a place we are very happy with. Overall this is the best agency we have worked with so far....
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Mar 29,2016
Minithumbdown
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Mar 29,2016
0 people found
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Would avoid in all cost, have to go for rubicon cos I really liked the apartment and had no choice. The service and information they provided was inconsistent throughout the process. And ironically as they proclaimed as a award winning agency, the agents were rude, unresposive and unprofessional. Overall my experience with Rubicon was quite unpleasant....
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By: Samantha
Apr 04, 2016
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Hello, Thank you for your feedback. Here at Rubicon we really appreciate client feedback. I would like to understand in more detail what in particular you were unhappy with. If you would like to please contact me on 0207 510 9986 or Samantha.hayden@rubiconestates.co.uk to discuss further. Kind regards Samantha Hayden Office Manager....
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Danny and Paul sold my one bed flat in Limehouse Basin and provided an excellent service from start to finish. In particular I liked the way both solicitors were chased to move things along and how they acted in my interest to secure the right price and completion date. I would definitely use them again. Thank you guys!...
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Mar 09,2016
Minithumbup
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Mar 09,2016
0 people found
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Always available to take queries, including questions that were not necessarily in their remit. Very professional and made the process as transparent as possible. Was not the smoothest sale due to unforseen circumstances, but kept on top of all issues and conveyed any updates as quickly and clearly as possible...
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What agent could do to change your mind?
Vey competitive
Comment on agent fees
Vey competitive
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Mar 08,2016
Minithumbdown
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Mar 08,2016
1 people found
this helpful
One of the worst estate agents we have come across. Utter failure in customer servuces. Having stayed in this country for so many years, never came across to estate agents so uncaring as them. The flat we were renting had a few issues from past, but they never bothered to address them. Hardly ever answered the phone. I would suggest pay more rent and go for better estate agents than these unprofessionals...
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Comment on agent fees
Bad
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By: Samantha
Apr 04, 2016
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Hello, Thank you for your feedback. Here at Rubicon we really appreciate client feedback. I would like to understand in more detail what in particular you were unhappy with. If you would like to please contact me on 0207 510 9986 or Samantha.hayden@rubiconestates.co.uk to discuss further. Kind regards Samantha Hayden Office Manager........
Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
Antony Botha took the time to understand not only my requirements, but also my personality and the intangible elements so that he wasn't just finding me a place to rent, he was finding me a home. The Rubicon Limehouse office is located in the heart of the neighbourhood and is filled with warm and happy staff members, very different from the sterile offices and vibe of many of the agents in the Canary Wharf area. From my first visit, I was immediately drawn into the feeling of community that this...
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What agent could do to change your mind?
The fees are in line with what I expected and are actually slightly less than other companies.
Comment on agent fees
The fees are in line with what I expected and are actually slightly less than other companies.
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By: Antony
Mar 02, 2016
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Thank you for your kind words and honesty. It has been a pleasure to work with you, and I'm sure we will continue to do so in the future.....
Mar 01,2016
Minithumbup
By:
Mar 01,2016
1 people found
this helpful
In April 2015 l had the pleasure to encounter members of the Team at Rubicon Estates. It has been a pleasure to cooperate with them, delivering an outstanding service of an efficiency and expertness which is second to none. I would like to emphasize the remarkable effectiveness and high standard competence of Ms Samantha Hayden and Mr Jason Fox. They are both utmost effective and impeccable professionally. I highly recommend their assistance to people in need of Real Estate services as their d...
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Mar 01,2016
Minithumbup
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Mar 01,2016
0 people found
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Antony is an excellent agent. He was very helpful and dedicated with good human contact. Everything went as fast and smooth as one can wish. Jason is a funny guy who gave as confidence that we are in good hands. I wish all agencies were as professional as rubicon staff are....
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By: Antony
Mar 02, 2016
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Khalid, thank you for your feedback. Always pleasant to hear good things about the service we provide. Best of luck in your new home. Pop in and say hello whenever you like :)....
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Having brought in new tenants, Samantha was able to coordinate the new placement and together with Jason was able to smooth out inconsistencies. Samantha is very thorough and very pleased to have her as our day to day contact as I know we are on the same page!...
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What agent could do to change your mind?
Standard terms slightly less favorable than competitors, but overall you get the personal service. Unfortunately the fund deposit is not listed in the statement, so improvement required on this front for transparency. Overall, satisfies, the people make the business.
Comment on agent fees
Standard terms slightly less favorable than competitors, but overall you get the personal service. Unfortunately the fund deposit is not listed in the statement, so improvement required on this front for transparency. Overall, satisfies, the people make the business.
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By: Samantha Hayden
Feb 24, 2016
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Thank you very much for your kind feedback. It is a pleasure to work with you and hope to continue building a long lasting working relationship.....
Feb 21,2016
Minithumbup
By:
Feb 21,2016
0 people found
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Maddie and Samantha were very helpful. They managed to get things done in the way that I wanted and in the time frame that I required....
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By: Samantha Hayden
Feb 24, 2016
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Thank you Colin. It was great that we could get you moved in so quickly. Wishing you all the best in your new home.....
Feb 20,2016
Minithumbup
By:
Feb 20,2016
0 people found
this helpful
Excellent service from start to finish from Daren. We found him to be the most motivated of all the agents that we spoke to and he had already shown 3 prospective tenants our flat before the other agents had even found 1 !! Quite clearly a market leader in the Limehouse area. Daren was very personable , easy to deal with and we would not hesitate to recommend him to any prospective landlords....
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What agent could do to change your mind?
Good: fees very competitive
Comment on agent fees
Good: fees very competitive
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Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
I want to thank Danny for making this complicated process as smooth as possible and doing your best to accelerate it for both parties. He has always been responsive and available when I had any questions or queries about the flat and process. The transaction was completed on time and has been much easier than envisaged....
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Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
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What a great place! As soon as you open the door, people look up and smile! We have bought and sold many properties and this was our best experience . Thank you Danny, for the first time it was fun to sell...
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What agent could do to change your mind?
Fair
Comment on agent fees
Fair
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
Iam really satisfied with the service. Would recommend to my friends. Happy to come back in case of anything. Really good property...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
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Jan 21,2016
Minithumbup
By:
Jan 21,2016
1 people found
this helpful
Danny has been an absolute pleasure to deal with - extremely organised, efficient and communicative throughout the whole process. I'm a first time buyer and he made the whole experience less daunting and helped me to secure the property I loved. He was very knowledgable about the property/area and even walked up 11 flights of stairs with my mum who won't take lifts! Thanks Danny!...
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
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Jan 14,2016
Minithumbup
By:
Jan 14,2016
0 people found
this helpful
We Have dealt with Jason Fox for a number of years. He has recently been involved in a water leakage at my sons flat. His support has been excellent and we could not have managed without him. He is certainly a major asset for Rubicon and to your clients. Carole and Jim Ure....
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Areas covered
  • E14
  • E1
  • E1W
  • E16
  • SE1
  • SE16
  • SW6
  • HA1
  • KT2

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 0 123 4 33 0 41 0 9 0
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Agent Fees

Some additional information for you - Welcome to Rubicon Estates, an independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivalled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way.
Last updated at 7:34 PM 21/10/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:47 PM 28/07/2015 by allAgents

Awards won by Rubicon Estates

Individual Branch Awards

London, E14 8DP

Laura Roberts Laura Roberts
Accounts Manager 7 reviews

About Laura No description set View full profile
Jason Fox Jason Fox
Senior Property Manager 22 reviews

About Jason No description set View full profile
Tanya Gundersen - no image available Tanya Gundersen
Property Manager 0 reviews

About Tanya No description set View full profile
Paul Kirby Paul Kirby
Sales Manager 47 reviews

About Paul No description set View full profile
Samantha Hayden Samantha Hayden
Office Manager 23 reviews

About Samantha No description set View full profile
Danny Barbara Danny Barbara
Senior Sales Negotiator 12 reviews

About Danny Danny has taken the role of Senior Sales Negotiator. With his six years experience in London real estate and an ARLA qualification, he can draw on a great deal of expertise and market insights. Our cl View full profile
Max Fordham Max Fordham
Lettings Manager 1 reviews

About Max No description set View full profile
Lucy Galloway Lucy Galloway
Lettings Negotiator 2 reviews

About Lucy No description set View full profile

Firm rankings


Overall

Estate agents

Letting agents


Opening hours


  • Monday: 08:45 - 19:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 19:00
  • Thursday: 08:45 - 19:00
  • Friday: 08:45 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed

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