Rubicon Estate Agents

4.80/5 rating 284 reviews
  • 81% valuation accuracy
  • 98% recommend
  • 92% fee satisfaction
  • Laura Roberts
    Laura Roberts
  • Jason Fox
    Jason Fox
  • Paul Kirby
    Paul Kirby
  • Samantha Hayden
    Samantha Hayden
  • Lucy Galloway
    Lucy Galloway
  • Matt Perkins
    Matt Perkins
  • Hollie Gregory
    Hollie Gregory
  • Jayson Serepisos
    Jayson Serepisos
Welcome to Rubicon Estates. An independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivaled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way. Our 24 hour tenants emergency number is 07769883875 for our fully managed properties.

65 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7987 8887

 
Sep 29,2017
Minithumbdown
Samantha Hayden
Samantha Hayden
By: 'Ems'
Sep 29,2017
0 people found
this helpful
Very disappointed. A bad service with a low responsiveness coming with defective equipment. We need to deal with a faulty boiler during this winter and were really willing to believe in the good faith of the agency to help us to solve this. This last from December to May! Every week we experienced issue in our property, in the same street as their office. We always pay our rent in due time and full. Leaving us all this time without heating, hot water, refusing to change the faulty washing ma...
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Sep 12,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Happy Landlord'
Sep 12,2017
0 people found
this helpful
I asked Lucy to find me some new tenants for my property in Limehouse. Which she did. Have to say, it was a most enjoyable experience throughout. She was helpful, informative and professional at all times and I will definitely be asking her to help me with all new tenants in future. Highly recommended agent!...
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Comment on agent fees
Good
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By: Lucy Galloway
Sep 13, 2017
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Thank you for your lovely words Stan. I have very much enjoyed working with such a great landlord and look forward to working with you again in the future! ...
Sep 11,2017
Minithumbup
Paul Kirby
Paul Kirby
By: 'Claire and Chris D'
Sep 11,2017
0 people found
this helpful
We had our property in Limehouse on the market with two well known national agents. They clearly felt that the way to sell the property was to troop as many people as possible through, with no real plan. Paul approached us when we took the property off the market, explained how he would go about selling the property, demonstrated a genuine knowledge of the area and the type of buyer likely to want the property. We agreed to a limited period of marketing, and Paul and his team brought through ...
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Comment on agent fees
good
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Aug 23,2017
Minithumbup
Samantha Hayden
Samantha Hayden
By: 'Goodhart tenants'
Aug 23,2017
0 people found
this helpful
We first encountered Samantha in October 2015 when we moved into our present rental property and noticed that there was a faulty balcony door lock. Within two hours from calling the office, she managed to come in (while we were still moving in...) , inspect it, call the landlord, get the agreement to call a locksmith - and get the locksmith in too. This level of efficiency, speed of responsiveness, and her ability to liaise effectively and achieve mutually acceptable solutions for everyone invol...
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Comment on agent fees
Very reasonable and transparent - plus the team is very trustworthy and reliable too, which helps
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By: Samantha Hayden
Aug 23, 2017
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Thank you ever so much for taking the time to write such a kind and meaningful review. It has been my absolute pleasure to assist you, your family and your Landlord since the start of your Tenancy in 2015 and I hope our working relationship continues for many years to come. All the best… ...
Aug 18,2017
Minithumbup
Jason Fox
Jason Fox
Laura Roberts
Laura Roberts
By: 'Tim Merritt'
Aug 18,2017
0 people found
this helpful
Jason Fox has managed my property for nearly 6 years and nothing has been too much trouble for him. He and his team have managed the tenancies well and responded quickly to any problems. He has overseen contractual repairs and supervised work when necessary as well as dealing efficiently with insurance claims. Laura has kept a close eye on income and expenditure and provide reports as and when necessary. All in all the service provided has been excellent....
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Comment on agent fees
The fees are fair for the service provided
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By: Jason Fox
Aug 18, 2017
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Dear Tim, Very grateful for your comments. It's been an absolute pleasure working with you and your property over the Years. All the very best. Jason ...
Aug 04,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Giuseppe'
Aug 04,2017
0 people found
this helpful
I met Lucy while I was looking for a 1-2 bedroom in Limehouse and since the first moment Lucy understood greatly my search criteria. She made the right selection of properties to show me, according to my budget and expectations. Lucy has been super available arranging viewings and even allowing me to see a property 3 times!!! I don't know how many negotiators would do something like that! In the end I didn't rent a property with Lucy/Rubicon as couldn't agree with the Landlady. It has been a pi...
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By: Lucy Galloway
Aug 24, 2017
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Thank you very much for your kind words Giuseppe! I hope we can work together soon in the future on your next property search, all the best! ...
Jul 20,2017
Minithumbup
Matt Perkins
Matt Perkins
By: 'Nick'
Jul 20,2017
0 people found
this helpful
Matt has been fantastic from the first email sent. he has been very responsive, on hand to answer any questions and listened to our requirements and acted accordingly. He has helped the process to run very smoothly and we would recommend him to anyone else interested in Limehouse properties. In addition Matt is a genuine likeable guy and it has been a pleasure dealing with him....
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By: Matt Perkins
Aug 18, 2017
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Nick, many thanks for your kind comments. I wish you every happiness in your first home. ...
Jul 03,2017
Minithumbup
Matt Perkins
Matt Perkins
Paul Kirby
Paul Kirby
By: 'Mark'
Jul 03,2017
0 people found
this helpful
Matt and Paul made the process of viewing properties very straightforward. Rubicon had a number of properties in Limehouse that fitted my description and I was able to view all of them quickly. Both Matt and Paul were very responsive and helpful during the negotiations and paperwork phases, which made the process easy and quick. I would highly recommend Rubicon (and Matt and Paul) to any one looking to purchase a property in the Limehouse area....
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Comment on agent fees
N/A
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By: Matt Perkins
Aug 18, 2017
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Mark, it was a pleasure helping you with your first residential purpose. I hope you spend many happy years there ...
Jun 29,2017
Minithumbup
Jason Fox
Jason Fox
Lucy Galloway
Lucy Galloway
By: 'Olga'
Jun 29,2017
0 people found
this helpful
100% happy with everything from first contact to moving into our new property. Lucy and Jason have been fantastic throughout and regularly kept us updated on the progress of our application as well as always being ready to help with any queries we had. The whole team has been fantastic and can't thank them enough!...
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Jun 26,2017
Minithumbup
Matt Perkins
Matt Perkins
By: 'Luke and Rachel'
Jun 26,2017
0 people found
this helpful
Matt has been awesome throughout the process of us picking a new home. He not only understood the brief of the type of property we were after, but he was extremely patient during the natural discussions between me and my girlfriend Highly recommend this chap...
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By: Matt Perkins
Aug 18, 2017
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Luke and Rachel, many thanks for your kind words and congratulations on purchasing your first home. I hope you enjoy your time there ...
Jun 23,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'AbigailF'
Jun 23,2017
0 people found
this helpful
Lucy was amazing throughout the whole process, friendly and helpful for every step and so willing to go above and beyond to support us. I would absolutely recommend working with her, as she really takes the time to understand your needs and is constantly attentive....
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May 09,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Julie + Mick'
May 09,2017
0 people found
this helpful
Excellent service from Lucy from start to finish. Very professional, pleasant and helpful. We would certainly recommend this estate agent....
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By: Lucy Galloway
Aug 24, 2017
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Thank for your kind words, I am so pleased to see you around Limehouse and enjoying your new home and area. Look forward to catching you on another evening walk, all the best! ...
Apr 19,2017
Minithumbup
Matt Perkins
Matt Perkins
By: 'Neil'
Apr 19,2017
0 people found
this helpful
Matt shows a professional approachable manner. In my role as concierge/ building manager I've met numerous agents not many have been as courteous as matt...
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NA
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Apr 16,2017
Minithumbup
Matt Perkins
Matt Perkins
By: 'Sarah R'
Apr 16,2017
0 people found
this helpful
I met with Matt after extending my search for a flat to the Limehouse area. I feel Matt and I instantly hit it off and quickly built a good rapport with one another after spending some time viewing flats in the area. I found Matt to be professional, friendly, helpful, and honest, and I would certainly recommend Matt as an agent to other people I know. I offered on a flat I viewed with Matt; the negotiations were not straightforward and Matt handled the process well, with patience. I was very...
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Comment on agent fees
Unknown.
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Apr 15,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Al'
Apr 15,2017
0 people found
this helpful
Lucy is fantastic, she helped let our property very quickly, finding tenants and always keeping in touch closely with emails every step of the way, made me feel very important. Highly recommend her for letting your property out....
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Comment on agent fees
Agents fees are good and more than acceptable for the service provided.
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Apr 12,2017
Minithumbup
Matt Perkins
Matt Perkins
By: 'C. Andreou'
Apr 12,2017
0 people found
this helpful
Buying and selling a property at the same time can be quite stressful, but Matt has made sure I was feeling supported and happy from the very first moment I instructed my property for sale. Matt has evidenced good knowledge of the local market and kept viewings to the minimum so that only those clients with requirements matching the characteristics of my property were booked in for a viewing. For me, a good estate agent is also the person who can be trusted to communicate well with confidence,...
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Comment on agent fees
reasonable
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By: Matt
Apr 14, 2017
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Costas thank you for your kind words. It's been a pleasure working for/with you ...
Mar 30,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'A.L.'
Mar 30,2017
0 people found
this helpful
Lucy was very friendly and made the whole renting process painless. She was very helpful prior and post move into the property. I very much recommend her....
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Comment on agent fees
Reasonable fees.
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By: Lucy Galloway
Aug 24, 2017
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Thank you so much for taking the time to write this kind review. I am pleased you are happy and I look forward to working with you again in the future. All the best! ...
Jan 30,2017
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Alex'
Jan 30,2017
0 people found
this helpful
Overall Lucy was terrific to deal with. Her communication was outstanding, often organising last minute meetings/viewings in the evenings and Saturdays. She was always kind, friendly and most importantly reliable during a rather stressful period. Thanks for everything, Lucy...
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By: Lucy Galloway
Jun 23, 2017
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Thank you for your lovely review, it was a absolute pleasure to work with Maria and yourself. I hope you are both well and I am sure I will see you soon! ...
Dec 18,2016
Minithumbup
By: 'Andrew'
Dec 18,2016
0 people found
this helpful
A friendly and relaxed atmosphere at Rubicon got our property search off to a great start. Danny spent lots of time showing us a number of properties perfectly fitting our search criteria. We were never rushed and all questions were expertly answered. His vast knowledge of the local area really helped us with our final purchase decision. I would highly recommend anyone looking to buy or sell property in the Limehouse / Docklands area to make Rubicon and Danny Barbara their first stop....
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Comment on agent fees
I was a purchaser so fees were not relevant.
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Dec 08,2016
Minithumbup
By: 'JonG'
Dec 08,2016
0 people found
this helpful
Recently purchased a property in Limehouse, Danny was at all times extremely professional, helpful and efficient. Always very quick to respond to any questions, and was a key part of making the purchase a very smooth & stress-free transaction....
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Comment on agent fees
Not applicable (buyer)
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Nov 22,2016
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Raffaele'
Nov 22,2016
0 people found
this helpful
Lucy has been brilliant at guiding me through the choice of the flat and at the end I found what I was looking for. I strongly recommend her....
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By: Lucy Galloway
Nov 22, 2016
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Thank you Raffa for your kind words and I wish you all the best in your new home - "The Boat"!! Hope to see you soon Lucy ...
Nov 22,2016
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Nina'
Nov 22,2016
0 people found
this helpful
Lucy, was from the start of my property search, engaging, consultative and really understood what I was looking for. Lucy had excellent knowledge of the property and the local area and was able to match me with the perfect property. She was a complete star and I would highly recommend her....
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Comment on agent fees
Excellent fees
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By: Lucy Galloway
Nov 22, 2016
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Thank you Nina, I am glad we found you the perfect property! I wish you all the best in your new home and hope to see you very soon! Lucy ...
Nov 17,2016
Minithumbup
By: 'Ng'
Nov 17,2016
0 people found
this helpful
We sold our property in Limehouse last month and we are very impressed with the service provided by Rubicon. Danny was very professional, efficient and friendly. The communication and feedback was informative and prompt. We would be delighted to recommend Danny to anybody looking for an agent....
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Comment on agent fees
Fine
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Nov 16,2016
Minithumbup
By: 'Baz'
Nov 16,2016
0 people found
this helpful
I was the buyer in this transaction. Danny was very friendly, professional, punctual, always did what he promised and most importantly BS free....
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Comment on agent fees
No fees as I was the buyer
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Nov 15,2016
Minithumbup
By: 'Fiona'
Nov 15,2016
0 people found
this helpful
Danny and his team sold our flat after another agent had failed to generate much serious interest. We felt that he was as committed to selling our property as we were and to ensuring that all parties were happy and the process ran as smoothly as possible. Without reservation, I would recommend anyone selling or buying in Limehouse to speak to Danny and Rubicon first before trying elsewhere as they know the area and the market there so well....
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Comment on agent fees
Fine
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Oct 23,2016
Minithumbup
Samantha Hayden
Samantha Hayden
By: 'Shami'
Oct 23,2016
0 people found
this helpful
I have moved from italy and they have helped me for everything I have needed. They provide for me with all the documents I need. And last but not least they always do everything smiling and gently. They are very professional. I can't ask for anything better....
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Comment on agent fees
Good
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Oct 21,2016
Minithumbdown
By: 'Narrow Street Tenant'
Oct 21,2016
1 people found
this helpful
Complete waste of time. Despite having about five properties on their books that I was interested in they didn't seem to be able to arrange viewings of any of them, claiming landlords hadn't got back to them. Other agents, in some cases dealing with the same properties, had no trouble at all arranging viewings....
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Comment on agent fees
Not applicable.
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Oct 17,2016
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Gabriela'
Oct 17,2016
0 people found
this helpful
Lucy is a person who gives you confidence,so when i saw the flat i was determined to rent.She help me with everything i needed and always spoke very nice and explained everything i did not understand the first time...
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Comment on agent fees
Recomand
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By: Lucy Galloway
Nov 22, 2016
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Thank you Gabriela for your kind words I am so pleased you are all settled in your new home. I hope to catch up with you soon! Lucy ...
Sep 27,2016
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'Martina and Giuseppe'
Sep 27,2016
0 people found
this helpful
The flat that Lucy showed us was even better than from the pictures. We were very surprised and pleased. Lucy has always been precise and accurate in giving us all the information we needed and supporting us with kindness and helpfulness. Once we rented the flat she managed to give us the warmest welcome ever! We truly recommend her for being so professional and correct....
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Comment on agent fees
Good
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By: Lucy Galloway
Nov 22, 2016
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Thank you Martina and Giuseppe, I am so pleased you love your new home! I hope you are both well and I hope to catch up with you soon. Lucy ...
Sep 15,2016
Minithumbup
Lucy Galloway
Lucy Galloway
By: 'ck'
Sep 15,2016
0 people found
this helpful
Lucy assisted us in everything we needed and , most of the time, was available for our calls and emails. She also provided useful advice towards are general apartment hunting....
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By: Lucy Galloway
Nov 22, 2016
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Thank you for your kind words. I hope you are both well and enjoying your new home! Lucy ...
Areas covered
  • E14
  • E1
  • E1W
  • E16
  • SE1
  • SE16
  • SW6
  • HA1
  • KT2

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
49 0 134 6 37 0 47 0 11 0
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Agent Fees

Some additional information for you - Welcome to Rubicon Estates, an independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivalled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way.
Last updated at 12:45 PM 01/08/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:45 PM 01/08/2017 by allAgents
Laura Roberts Laura Roberts
Accounts Manager 8 reviews

About Laura Laura is in charge of Rubicon's accounts and with 14 years experience, makes her our longest serving team member! Each time Rubicon receives a payment, Laura is on hand to ensure it reaches its dest View full profile
Jason Fox Jason Fox
Senior Property Manager 24 reviews

About Jason Jason is the Senior Property Manager at Rubicon who has worked with them for 6 years. He deals with everything from providing legal support, deposit disputes, insurance claims and all the day-to-d View full profile
Paul Kirby Paul Kirby
Sales Manager 48 reviews

About Paul Having been working with property in Limehouse for a number of years, he is able to offer exceptional market insight and advice. Paul’s natural enthusiasm and energetic demeanour, and his combin View full profile
Samantha Hayden Samantha Hayden
Office Manager 26 reviews

About Samantha Having previously served as a senior administrator for multiple branches of Felicity J. Lord, Samantha brings considerable experience to the team. As well as Rubicon’s office manager she is also th View full profile
Lucy Galloway Lucy Galloway
Lettings Negotiator 13 reviews

About Lucy Lucy thrives on creating fantastic working relationships with both tenants and landlords and has built up a great rapport with local people in Limehouse. She has been with us for over a year now an View full profile
Matt Perkins Matt Perkins
Sales Negotiator 6 reviews

About Matt Matt prides himself on the first rate service he provides, going out of his way to get to know his clients and giving them the best service he possibly can. He is a real “heart on sleeve” type of View full profile
Hollie Gregory Hollie Gregory
Office Coordinator 0 reviews

About Hollie Hollie has been working in the industry for just over a year and has built up a good knowledge within that time. Previously working as a hairdresser for 6 years her fantastic warming personality and View full profile
Jayson Serepisos Jayson Serepisos
Marketing Manager 0 reviews

About Jayson Jayson provides a real point of difference for Rubicon, providing specialist marketing support to the entire team. Being based in London for the last 2 years, Jayson has a real deep passion for pro View full profile

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Opening hours


  • Monday: 08:45 - 19:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 19:00
  • Thursday: 08:45 - 19:00
  • Friday: 08:45 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed


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