Rubicon Estate Agents

4.81/5 rating 300 reviews
98% recommend
  • 88% sales valuation accuracy
    • |
  • 100% sales fee satisfaction
  • 95% lettings valuation accuracy
    • |
  • 90% lettings fee satisfaction
Welcome to Rubicon Estates. An independent estate agency based in Limehouse. We take our 20 years of experience of the area and supply our customers with an unrivaled customer journey. Whether it be Sales, Lettings or Property Management we are here to help, assist and advise you all the way. Our 24 hour tenants emergency number is 07769883875 for our fully managed properties.
Rubicon Estate Agents

65 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7987 8887

“Great service...”

May 04,2019
Minithumbup
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By: 'Jason Singh'
May 04,2019
0 people found
this helpful
Both ladies have been a lot of help since moving to London. Can't thank them enough and the company are definitely recommended. Certainly use Rubicon!...
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Reasonable
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By: Lucy Galloway
May 10, 2019
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on behalf of myself and Hollie - thank you so much for your kind works and we both wish you well in the future! you know where to come if you ever plan to move back to London! :) ...

“A great help...”

Mar 03,2019
Minithumbup
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By: 'Will'
Mar 03,2019
0 people found
this helpful
Lucy is extremely effective in achieving the end goal of getting a quality, happy tenant set up and settled in, without the stress that so often accompanies this process. This is due to her sound experience with the process, very rapid response to any issues, ...
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“Lucy made the whole process extremely enjoyable...”

Feb 26,2019
Minithumbup
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By: 'Natalie'
Feb 26,2019
0 people found
this helpful
Lucy has been extremely helpful and efficient since the moment we started working with her. It was very clear that she did everything she could to ensure that our moving in process was as smooth and enjoyable as possible, and even provided us with a ...
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Good.
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“Massive help from Lucy at Rubicon!...”

Feb 21,2019
Minithumbup
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By: 'James'
Feb 21,2019
0 people found
this helpful
Thank you Lucy for enabling the smooth rental of our property in Lamb Court. At all times you delivered a really professional service and guided the process to a very high standard. We would certainly recommend you to anyone hoping to rent a place in ...
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Comment on agent fees
Absolutely fine
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By: LUCY GALLOWAY
Feb 28, 2019
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Thank You James for your kind words, i'm so pleased you and Nat love your new home and are settling in nicely! ...

“Excellent service!...”

Feb 15,2019
Minithumbup
By: 'Nick Bright'
Feb 15,2019
0 people found
this helpful
I could not recommend these guys any more highly! I spent a painful 3-4 months trying to sell my flat in Limehouse with KFH before switching to Rubicon. Paul and Charlie were excellent and within 24 hours I had multiple bids (higher than KFH achieved) and ...
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Comment on agent fees
The fees were in line with the market and very fair.
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“Great experience!...”

Feb 06,2019
Minithumbdown
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By: 'Ellen'
Feb 06,2019
0 people found
this helpful
I would highly recommend Lucy as a letting agent for properties around Limehouse. She and Hollie dealt with our recent move efficiently, helpfully and professionally while building great rapport and meeting all of our needs. Thanks again for a fantastic experience!...
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By: lucy galloway
Feb 08, 2019
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thank you Ellen for your lovely review to Hollie and I. We are both very pleased you are happy with your beautiful new home! ...

“Proactive and diligent...”

Jan 22,2019
Minithumbup
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By: 'Nick'
Jan 22,2019
0 people found
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I instructed Lucy Galloway to find a tenant for my property. She was very knowledgeable about the area and the market. She found a tenant in a very short space of time and secured the full asking rental price. Very pleased....
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By: lucy galloway
Feb 04, 2019
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Thank you Nick for your kind review and it has been great to work with you and find some lovely tenants to live in your home! Wishing you well. Lucy ...

“Awesome experience...”

Jan 10,2019
Minithumbup
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By: 'Morgan'
Jan 10,2019
0 people found
this helpful
It was pleasure working with Lucy and Hollie during our recent move. The process was easy, even when I made last minute requests from the landlord, they went above and beyond to make sure that my needs were fully accommodated. The bottle of Champers on ...
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Comment on agent fees
Standard fees.
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By: lucy galloway
Feb 04, 2019
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Thank you both for your kind words. Hollie and I are very pleased you have had an enjoyable experience with us... see you soon! ...

“Extremely efficient and helpful...”

Jan 10,2019
Minithumbup
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By: 'Abhirup'
Jan 10,2019
0 people found
this helpful
It was a pleasure working with Lucy who made our move into the property completely smooth with no hassles whatsoever. All the paperwork was done very quickly and efficiently, and any concerns were promptly addressed. Anyone who has Lucy as their agent can consider themselves ...
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Comment on agent fees
Standard charges
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By: lucy galloway
Feb 04, 2019
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thank you so much! I am extremely pleased you had a successful find and move in of your new home. Wishing you lots of happiness there :) ...

“Dream letting agent who made moving flats so easy and enjoyable!...”

Aug 22,2018
Minithumbup
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By: 'Alex and Alex'
Aug 22,2018
0 people found
this helpful
Firstly a massive thank you. Lucy has been an absolute dream to work with and made the experience of moving to our lovely new home all the Better. She creates an amazing rapport with clients and I know I can go to her with anything ...
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Comment on agent fees
Good - reasonable given level of service
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“Lucy Galloway...”

Apr 30,2018
Minithumbup
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By: 'Brian & val B'
Apr 30,2018
0 people found
this helpful
We were most impressed with the way Lucy dealt with our enquiry. We needed a quick tenant turnaround and were pleasantly surprised to find out that our flat could be interesting to two prospective tenants who were looking for a flat with marina views. Lucy ...
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Comment on agent fees
Always looking to bring our costs down however we feel that the fees charged were very much in line with other agents in the area
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“Very helpful extremely professional...”

Apr 30,2018
Minithumbup
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By: 'Cs'
Apr 30,2018
0 people found
this helpful
Lucy made the whole moving process very easy for us, she got exactly what we wanted and all done incredibly quickly...
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Comment on agent fees
Good
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By: Lucy Galloway
May 01, 2018
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Thank you so much for your kind words, it was a pleasure working with you. Wishing you all the best. Lucy ...

“2 bed flat sale...”

Apr 02,2018
Minithumbup
By: 'Mario'
Apr 02,2018
0 people found
this helpful
Very happy with the service we received from Paul and his team for the sale of our property. Despite a challenging market (just after Brexit referendum) Rubicon managed to find the right buyer for our flat....
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“Great agent to deal with. Very helpful, responsive and understanding. ......”

Feb 14,2018
Minithumbup
By: 'Hannah'
Feb 14,2018
0 people found
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Great agent to deal with. Very helpful, responsive and understanding. Even stopped by on the day I moved in to check everything was ok. Lovely...
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“Very happy with the service I received from Paul and ......”

Feb 14,2018
Minithumbup
By: 'MikeC'
Feb 14,2018
0 people found
this helpful
Very happy with the service I received from Paul and his team for the sale of my property. The buyer was a first-time buyer and very nervous and quite difficult at times but Paul dealt with the situation very well and communicated with me at ...
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Comment on agent fees
Fees competitive
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By: Paul
Feb 17, 2018
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Thank you Mike for your kind words, much appreciated. ...

“It was a pleasure working with Lucy. Very responsive, hard ......”

Feb 13,2018
Minithumbup
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By: 'IM'
Feb 13,2018
0 people found
this helpful
It was a pleasure working with Lucy. Very responsive, hard working and solution oriented. To put simply Lucy is responsible, takes her role seriously and cares. Highly recommend....
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Comment on agent fees
Agent's fees resonable
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“A flawless transaction from start to finish. Lucy could not ......”

Nov 05,2017
Minithumbup
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By: 'paul'
Nov 05,2017
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A flawless transaction from start to finish. Lucy could not have been more helpful. Thanks from Paul and Ellie. Highly recommended....
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By: Lucy Galloway
Nov 09, 2017
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Thank you Paul and Ellie, it was lovely to meet you both! Hope you are settling in well and Ellie's room is full of lots of toys! ...

“Lucy helped me out really quickly with my move in ......”

Oct 31,2017
Minithumbup
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By: 'Yener'
Oct 31,2017
0 people found
this helpful
Lucy helped me out really quickly with my move in and arranged all the necessary appointments on time. She showed me the property and explained everything clearly. Im glad to work with her and i will continue....
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By: Lucy Galloway
Oct 31, 2017
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Thank you for your kind review Yener. Pleased to here your move in has gone smoothly and I am sure I will see you very soon! ...

“Very disappointed. A bad service with a low responsiveness coming ......”

Sep 29,2017
Minithumbdown
By: 'Ems'
Sep 29,2017
0 people found
this helpful
Very disappointed. A bad service with a low responsiveness coming with defective equipment. We need to deal with a faulty boiler during this winter and were really willing to believe in the good faith of the agency to help us to solve this. This last ...
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By: Samantha Hayden
Nov 01, 2017
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Hello Emilie, Thank you for taking the time to leave a review regarding your experience. We have sincerely apologised for the issues you experienced during your Tenancy. Raising your concerns to us has resulted in an improvement in communications for which we are most thankful for. Customer feedback is very important to us and an essential part to this process. Regards Samantha ...

“I asked Lucy to find me some new tenants for ......”

Sep 12,2017
Minithumbup
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By: 'Happy Landlord'
Sep 12,2017
0 people found
this helpful
I asked Lucy to find me some new tenants for my property in Limehouse. Which she did. Have to say, it was a most enjoyable experience throughout. She was helpful, informative and professional at all times and I will definitely be asking her to help ...
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Comment on agent fees
Good
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By: Lucy Galloway
Sep 13, 2017
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Thank you for your lovely words Stan. I have very much enjoyed working with such a great landlord and look forward to working with you again in the future! ...

“We had our property in Limehouse on the market with ......”

Sep 11,2017
Minithumbup
By: 'Claire and Chris D'
Sep 11,2017
0 people found
this helpful
We had our property in Limehouse on the market with two well known national agents. They clearly felt that the way to sell the property was to troop as many people as possible through, with no real plan. Paul approached us when we took the ...
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Comment on agent fees
good
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“Jason Fox has managed my property for nearly 6 years and ......”

Aug 18,2017
Minithumbup
By: 'Tim Merritt'
Aug 18,2017
0 people found
this helpful
Jason Fox has managed my property for nearly 6 years and nothing has been too much trouble for him. He and his team have managed the tenancies well and responded quickly to any problems. He has overseen contractual repairs and supervised work when necessary as well ...
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Comment on agent fees
The fees are fair for the service provided
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By: Jason Fox
Aug 18, 2017
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Dear Tim, Very grateful for your comments. It's been an absolute pleasure working with you and your property over the Years. All the very best. Jason ...

“I met Lucy while I was looking for a 1-2 ......”

Aug 04,2017
Minithumbup
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By: 'Giuseppe'
Aug 04,2017
0 people found
this helpful
I met Lucy while I was looking for a 1-2 bedroom in Limehouse and since the first moment Lucy understood greatly my search criteria. She made the right selection of properties to show me, according to my budget and expectations. Lucy has been super available ...
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By: Lucy Galloway
Aug 24, 2017
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Thank you very much for your kind words Giuseppe! I hope we can work together soon in the future on your next property search, all the best! ...

“Matt has been fantastic from the first email sent. he ......”

Jul 20,2017
Minithumbup
By: 'Nick'
Jul 20,2017
0 people found
this helpful
Matt has been fantastic from the first email sent. he has been very responsive, on hand to answer any questions and listened to our requirements and acted accordingly. He has helped the process to run very smoothly and we would recommend him to anyone else ...
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By: Matt Perkins
Aug 18, 2017
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Nick, many thanks for your kind comments. I wish you every happiness in your first home. ...

“Matt and Paul made the process of viewing properties very ......”

Jul 03,2017
Minithumbup
By: 'Mark'
Jul 03,2017
0 people found
this helpful
Matt and Paul made the process of viewing properties very straightforward. Rubicon had a number of properties in Limehouse that fitted my description and I was able to view all of them quickly. Both Matt and Paul were very responsive and helpful during the negotiations ...
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Comment on agent fees
N/A
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By: Matt Perkins
Aug 18, 2017
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Mark, it was a pleasure helping you with your first residential purpose. I hope you spend many happy years there ...

“100% happy with everything from first contact to moving into our ......”

Jun 29,2017
Minithumbup
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By: 'Olga'
Jun 29,2017
0 people found
this helpful
100% happy with everything from first contact to moving into our new property. Lucy and Jason have been fantastic throughout and regularly kept us updated on the progress of our application as well as always being ready to help with any queries we had. The whole ...
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“Matt has been awesome throughout the process of us picking ......”

Jun 26,2017
Minithumbup
By: 'Luke and Rachel'
Jun 26,2017
0 people found
this helpful
Matt has been awesome throughout the process of us picking a new home. He not only understood the brief of the type of property we were after, but he was extremely patient during the natural discussions between me and my girlfriend Highly recommend this chap...
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By: Matt Perkins
Aug 18, 2017
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Luke and Rachel, many thanks for your kind words and congratulations on purchasing your first home. I hope you enjoy your time there ...

“Lucy was amazing throughout the whole process, friendly and helpful ......”

Jun 23,2017
Minithumbup
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By: 'AbigailF'
Jun 23,2017
0 people found
this helpful
Lucy was amazing throughout the whole process, friendly and helpful for every step and so willing to go above and beyond to support us. I would absolutely recommend working with her, as she really takes the time to understand your needs and is constantly attentive....
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“Excellent service from Lucy from start to finish. Very professional, ......”

May 09,2017
Minithumbup
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By: 'Julie + Mick'
May 09,2017
0 people found
this helpful
Excellent service from Lucy from start to finish. Very professional, pleasant and helpful. We would certainly recommend this estate agent....
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By: Lucy Galloway
Aug 24, 2017
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Thank for your kind words, I am so pleased to see you around Limehouse and enjoying your new home and area. Look forward to catching you on another evening walk, all the best! ...

“Matt shows a professional approachable manner. In my role as ......”

Apr 19,2017
Minithumbup
By: 'Neil'
Apr 19,2017
0 people found
this helpful
Matt shows a professional approachable manner. In my role as concierge/ building manager I've met numerous agents not many have been as courteous as matt...
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Comment on agent fees
NA
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Areas covered
  • E14
  • E1
  • E1W
  • E16
  • SE1
  • SE16
  • SW6
  • HA1
  • KT2

TPOS Sales TPOS Lettings TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 0 142 7 40 0 47 0 11 0
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:45 PM 01/08/2017 by allAgents

Awards won by Rubicon Estate Agents

Individual Branch Awards

London, E14

Firm rankings


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Estate agents

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Opening hours


  • Monday: 08:45 - 19:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 19:00
  • Thursday: 08:45 - 19:00
  • Friday: 08:45 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed



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