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    Russell Fleming
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    Robert Ross
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    Lisa Kennedy
  • Stuart  Ferguson
    Stuart Ferguson
  • Natalie Drury
    Natalie Drury
Ross Sales & Lettings is a partnership offering exceptional service across all aspects of Residential & Commercial property.

We love what we do and have never forgotten what makes our business so successful “Our Customers”. To ensure we are always ahead of the game we employ cutting edge technology and run on-going rigorous staff training programs.

Many of our team have worked across the industry before joining Ross Sales & Lettings and specifically enjoy the down-to-earth approach we
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116 Elderslie Street
Charing Cross,Glasgow
City of Glasgow
G3 7AW
01413707050

 
Website not available Properties for sale
Properties for rent
Nov 17,2017
Minithumbdown
By: 'Chris'
Nov 17,2017
0 people found
this helpful
Im shocked and disgisted *. Way too much of a deposit was payed. Even after a month of my tenancy ending they are telling me Im still liable for the property and rent because they have not received a key I sent a long time ago. In a total contradiction they have the property advertised as ready now. I strongly advise to avoid this company....
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 19,2017
Minithumbup
Robert Ross
Natalie Drury
By: 'Christian'
Oct 19,2017
0 people found
this helpful
Fast sale very professional and would certainly use again. Property went on the market on the Thursday and we had an offer on the Monday....
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Comment on agent fees
Competitive
Was this helpful? Yes
Sep 22,2017
Minithumbup
By: 'Lewis Shepherd'
Sep 22,2017
0 people found
this helpful
Excellent service from start to finish. Every member of staff I dealt with was extremely friendly and helpful, which was my main reason for choosing this agent as I believe this friendly attitude goes a long way to encouraging the buyers and getting the best price for one's property....
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Comment on agent fees
Fees were competetive and reasonable given the level of service.
Was this helpful? Yes
Sep 18,2017
Minithumbup
Russell Fleming
Robert Ross
By: 'HappyBuyer&Seller'
Sep 18,2017
0 people found
this helpful
We have used Ross Estates to both buy and sell our current house. Their standard of communication is exceptional, and their local knowledge meant we achieved a much higher sale price than other agents recommended. They are astute and well versed at negotiation so will take care of you and your biggest asset....
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Comment on agent fees
Excellent rates and made us £££ more than other agents suggested. Worth every penny.
Was this helpful? Yes
Sep 15,2017
Minithumbup
Robert Ross
By: 'Marie'
Sep 15,2017
1 people found
this helpful
Efficient, professional and friendly service. Got me the price for my property and will definitely use Ross Estates again. Always return calls!...
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Comment on agent fees
Good considering they include virwings
Was this helpful? Yes
Sep 14,2017
Minithumbup
Robert Ross
By: 'Tom Cuthill'
Sep 14,2017
1 people found
this helpful
Excellent service, great price for our house, always available and very customer focussed. Worked tirelessly to complete the sale right up to the date of entry....
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Comment on agent fees
Very fair
Was this helpful? Yes
Aug 25,2017
Minithumbdown
Lisa Kennedy
By: 'Chris'
Aug 25,2017
0 people found
this helpful
* Avoid this conpany at all costs. Staff are unhelpful and even rude. Once you want to leave they will not help at all....
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Jul 11,2017
Minithumbup
Lisa Kennedy
Robert Ross
By: 'AB Glasgow'
Jul 11,2017
0 people found
this helpful
I have been using these guys since 2009 when I bought my 1st rental property. I now own several properties that they manage for me. They are always on hand to give me advice when I am looking at new properties and are very responsive whenever a tenant is causing issues. My brother who is also a landlord uses them and they have also sold my parent's property. I would recommend these guys to anyone. Keep up the great work Robert, Russell and Lisa !!!...
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Comment on agent fees
Excellent
Was this helpful? Yes
Jun 07,2017
Minithumbup
Robert Ross
Russell Fleming
By: 'Danielle'
Jun 07,2017
0 people found
this helpful
Thank you for your assistance in selling my flat, everything ran smoothly and I was always kept up to date with the progress. I will be recommending you to my pals if they are selling or renting....
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Comment on agent fees
Fees were fixed so I knew what I was paying for
Was this helpful? Yes
May 23,2017
Minithumbup
Robert Ross
Russell Fleming
By: 'J Rogers'
May 23,2017
0 people found
this helpful
We found ourselves in the position of having to sell two properties which were miles apart and a long way from where we live . Ross Sales & Lettings handled every thing from producing the home reports , marketing ,viewing and receiving bids . We were kept fully informed at all times and both properties were sold within weeks realising good prices against their valuations . All this was done without us having to leave the comfort of our own home . Big thanks again to Russell & Robert for ...
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Comment on agent fees
Competitive Fees
Was this helpful? Yes
Apr 23,2017
Minithumbup
By: 'Letting agents need manners'
Apr 23,2017
1 people found
this helpful
Dire. Never let your property with this mob! Staff will only do viewings during the working day when it suits them. Request evenings and you get ignored. Stroppy emails and responses, when you actually get a response! I will never contact them again when I am looking for a property to buy or rent. They seem to have forgotten who is paying out the cash here. The above seems symptomatic of all the letting agents I have dealt with but this lot are the worst....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 03,2016
Minithumbdown
By: 'Martin'
Dec 03,2016
3 people found
this helpful
*Careful to get tricked,they will steal your deposit,steer away from them............,and they are ignorant and *incompetent,...
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Was this helpful? Yes
Jun 06,2016
Minithumbup
Russell Fleming
Robert Ross
By: 'L Hunter'
Jun 06,2016
2 people found
this helpful
I found Ross Sales and Lettings a pleasure to deal with after receiving a recommendation via a friend. I live in Saudi but they always answered my emails quickly which was important to me due to the distance involved and got my flat sold with the minimum of fuss....
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Comment on agent fees
Fees were slightly more expensive than others but I was happy to pay them as the service they provided me more than justified their fee
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Sep 28,2015
Minithumbdown
Robert Ross
By: 'Unhappy in Glasgow'
Sep 28,2015
2 people found
this helpful
This is the worst agent and the most rude I have ever used. The problems began before we moved into the property and now we have just given up hope of trying to resolve the problems which persist. Firstly Ross Lettings emailed the contract and asked us to print it out plus an itinerary, between all the documents it meant us printing over 100 pages of A4. This is obviously a money saving expedition on ink and paper at the customers expense. I was then given only 1 key to the property and 1 for th...
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Mar 21,2013
Minithumbdown
Robert Ross
Russell Fleming
By: 'Emma'
Mar 21,2013
1 people found
this helpful
It took over 5 months for them to find a tenant for my flat. Every time that I had a viewer I had to chase them for feedback and not once did I get a call to let me know how a viewing went. Calling was difficult as until recently there was no answer machine when they didn\'t pick up the phone and it would just ring out. This was the main number that a potential tenant would have phoned as well. When I finally got a tenant I was told that I would have the contract sent out to me that sam...
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What agent could do to change your mind?
As above.
Attached Files
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Areas covered
  • G1
  • Glasgow
  • G2
  • Lanarkshire
  • G3
  • Renfrewshire
  • G4
  • G5
  • G40
  • G41
  • G43
  • G72
  • G71

TPOS


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Agent Fees

Please get in touch as we are sure that we can provide a competitive fee structure for selling or letting your property.
Last updated at 10:06 AM 24/05/2017 by Robert Ross

Complaints Procedure

Should you have a complaint about any part of our service please do not hesitate to contact Robert Ross on 01416497575 who will investigate your complaint or if you prefer please email to robert@ross-estates.co.uk
Should you wish to escalate any complaint further please contact The Property Ombudsman at https://www.tpos.co.uk/
Last updated at 10:06 AM 24/05/2017 by Robert Ross

Awards won by Ross Estates Sales & Lettings

Individual Branch Awards

Russell Fleming - upload your photo Russell Fleming
5 reviews

About Russell No description set View full profile
Robert Ross - no image available Robert Ross
Partner
10 reviews

About Robert No description set View full profile
Lisa Kennedy - no image available Lisa Kennedy
Director
2 reviews

About Lisa No description set View full profile
Stuart  Ferguson Stuart Ferguson
Lettings Negotiator
0 reviews

About Stuart Assisting with the expansion of our current portfolio, developing the lettings side of the businessthrough effective marketing, co-ordinating the move in process and the day to day management of our p View full profile
Natalie Drury Natalie Drury
Sales Administrative Assistant
1 reviews

About Natalie No description set View full profile

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