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As a premier Newcastle student lettings agent, Roseworth have specialised in letting student accommodation in Newcastle for over 20 years. We pride ourselves in being at the forefront of Newcastle’s student accommodation sector. Our main goal is to maintain a high quality professional service, with our dedicated and specialist team giving you peace of mind by offering credibility, security and trust from a reputable company.

We have adopted a clear, simple and stress free approach for student
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26 St Marys Place
Newcastle upon Tyne
Tyne and Wear
NE1 7PQ
01912221225

 
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Properties for sale
Properties for rent
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Any maintenance issues were seen to the day of report or after. No request or question seemed too much haste. Particularly impressed with Peter and Rebecca who on more than on occasion went above and beyond for us during our tenancy....
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Comment on agent fees
Didn't charge fees at all.
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By: Roseworth
Dec 02, 2016
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Andy, thank you very much for taking the time to give Roseworth a review!....
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Excellent agency - with friendly staff and a great range of properties, suiting everybody's needs. Queries such as viewings and maintenance can easily be arranged over the phone, staff are always happy to help. To top it off you get a welcome party pack including food and alcohol!...
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Comment on agent fees
Excellent
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By: Roseworth
Nov 09, 2016
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Charlotte, thank you for your review!....
Nov 08,2016
Minithumbdown
By:
Nov 08,2016
5 people found
this helpful
**EDIT** Since writing this review a week ago Roseworth have cleaned the courtyard and windows, and also sent a guy round to fix the boiler. My flatmate has also said that they've been good in resolving his issues, and I'm hoping that we'll be able to get the benches fixed rather than replaced too. Credit where credit's due they've had a pretty decent response to this review. **** Roseworth aren't particularly bad, but they're not particularly good either. I should start by saying the m...
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Comment on agent fees
One of their biggest advertising points is that there's no admin fee but they charge £1.75 a week for "maintenance", which might be a courtyard or something but for lots of people I know it's just cleaning the hallway, which roughly works out as a quite expensive admin fee
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By: Roseworth
Nov 03, 2016
View all comments (4)
Calum, thank you for your further feed back. For specific enquiries regarding your current tenancy please contact our office directly. With regards to our email we have asked all tenants to leave a review to raise our online profile but have never stipulated it must be 5 stars. We are always interested in gathering genuine feed back from our tenants to continue to offer a great service and improve where we can. Kind regards, Roseworth.....
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
IF I COULD GIVE 0 STARS I WOULD Firstly i would like to address the rather dodgy attempt to raise their star rating after roseworths rating dropped, they emailed all current tenants to review their agency on this site for a chance to win some cheap champagne, yes they may not have asked for a high rating but it was heavily implied to do so it was clear through the use of language. Secondly and this is probably my BIGGEST CONCERN the reviews in which the company wants (positive or negative) shoul...
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Comment on agent fees
there are no Admin fees as they are disguised as a weekly fee for communal area maintenance (conveniently work out to the equivalent of other agency's admin fess over the course of a year)
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By: Roseworth
Nov 04, 2016
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George, thank you for your feedback. All Agents is an independent site and Roseworth cannot manually remove or add reviews. We are trying to increase our online presence and have invited all tenants to write a review. We welcome all feedback, positive or negative, in order to continue and whereby necessary improve Roseworth's service. We pride ourselves on offering a very high level of service to all tenants and apologise if you feel this has not been met in certain areas. Please email us direct....
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Very professional, the property was done to a high standard and maintained on a regular basis. By far the best estate agent I have used at university....
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Comment on agent fees
Good
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By: Roseworth
Nov 04, 2016
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Sam, thank you for your review!....
Nov 04,2016
Minithumbdown
By:
Nov 04,2016
0 people found
this helpful
Excellent service, especially Peter. Always willing to help us and give advice. When maintence priblem accures help is quick and problem gets solved quickly....
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Comment on agent fees
Good!!
Was this helpful? Yes
By: Roseworth
Nov 04, 2016
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Amy, thank you very much for taking the time to give Roseworth a review.....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Very responsive to problems and great value for the money. Would highly recommend as they have no agency fees which can be as much £500 from other agencies...
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Comment on agent fees
There is none
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Luke, thank you for your review!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
they are very student friendly and whenever there is a problem with the flat they have it resolved extremely quickly....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Roseworth are cool, they look after you pretty well and fix stuff when it breaks. Pretty nice houses as well would recommend...
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Comment on agent fees
Good
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By: Roseworth
Nov 03, 2016
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Thank you!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Quick and easy with lovely people. They made renting our first flat and smooth as possible. Any Maintenance or issues someone is there to help you straight away. Very fast and responding to emails....
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By: Roseworth
Nov 03, 2016
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Ellie, thank you for your lovely review!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Excellent estate agents, they are very helpful. Always a quick response to any problems. Very kind friendly staff, with good accommodation to choose from....
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Comment on agent fees
Good
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Hannah, thank you for taking the time to write Roseworth a review!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Always helpful, friendly staff and will respond quickly to emails especially when needing help with fixing/replacing broken items in the house. Never had a complaint with them....
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Comment on agent fees
Good
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Hannah, thanks for the great review. We are glad everything is going well with Roseworth.....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Every time we've had issues with the house they've come over certainly within a day, and sometimes as speedy as half an hour! We've been so impressed by them and they are always so friendly and willing to deal with requests. It clearly makes a difference that they care about each individual property...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2016
Minithumbdown
By:
Nov 03,2016
0 people found
this helpful
Problems or concerns dealt with straight away and reassured. Also, the copy of the communication either over the phone or in the office was copied into an email, sent to myself for evidence as well as a reminder. I feel reassured and comfortable explaining my problems and concerns, would highly recommend these agents. Roseworth is a brilliant company with lovely properties....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Jess, thank you for the lovely Roseworth review!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
The Roseworth staff are friendly and easy to community with. They were great with showing us around the different flats. Any issues are dealt with in a reasonable amount of time....
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Comment on agent fees
Free
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Thank you!....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
They are a really good letting agents, they have been very efficient in sorting any problems or queries we have had....
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Comment on agent fees
Great - no fees
Was this helpful? Yes
By: Roseworth
Nov 03, 2016
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Dear tenant, thank you for taking the time to review Roseworth.....
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Very helpful when they were showing me around the properties with good knowledge of all the properties, a lot more knowledge than the other letting agents in Newcastle about their properties (namely Walton Robinson). Also I got £100 cash back on my deposit because of the property I chose and the time that I made the deposit....
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Comment on agent fees
Good
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By: Roseworth
Nov 03, 2016
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Rob, thank you very much taking the time to write us a review.....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Very helpful and friendly staff who were always there to help with your questions. They were really helpful with the whole process from start to finish and I would definitely use them again if I had to....
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Comment on agent fees
There were no agency fees so sit was definitely good!
Was this helpful? Yes
By: Roseworth
Nov 02, 2016
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Jack, thank you for your review!....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Roseworth have been excellent throughout the whole process of renting a flat. As students we have previously had horrible experiences with letting agents however, Roseworth have been outstanding throughout the process. They are constantly communicating with us to inform us of any potential issues with the building or if we have any flat viewings come up. Great letting agents who we would definitely use again....
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By: Roseworth
Nov 02, 2016
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Haydn, thank you for your review!....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
They have been very responsive to all our problems and sorted things very quickly without hassle as well the paperwork was very easy even though we were not in Newcastle at the time they were very accommodating...
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Comment on agent fees
We had no fees as we signed early so they were great
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By: Roseworth
Nov 02, 2016
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Alice, thank you for taking the time to give Roseworth a review.....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Roseworth is the best estate agency I have every gone through and I could not have asked for more. Efficiency levels are impeccable and the level of professionalism is commendable....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Roseworth
Nov 02, 2016
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Victoria, thank you for taking the time to give Roseworth a review.....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Excellent service, very efficient and the staff are lovely, even saved me when i had locked myself out of my house!...
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By: Roseworth
Nov 02, 2016
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Lauren, thank you for taking the time to give Roseworth a review.....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Roseworths have been very helpful with all of our enquiries and sorted everything quickly and efficiently. We would recommend to a friend....
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Comment on agent fees
Didn't know there were any
Was this helpful? Yes
By: Roseworth
Nov 02, 2016
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Becca, thank you for taking the time to give Roseworth a review. P.S. you're right Roseworth do not charge any agency fees!....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Roseworth are constantly at hand to deal with any minor issues in the house, most of them being us not being able to work out how to furn on the washing machine (typical students!). I genuinely couldn't recommend them enough, and haven't heard of anyone else having as easy a time finding a house as us....
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Comment on agent fees
Only safety deposit and rent to pay, no fees!!
Was this helpful? Yes
By: Roseworth
Nov 04, 2016
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Aislinn, thank you for your positive feedback!....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Helpful and friendly student letting agent. We love our flat in Newcastle!! Very close to uni and bars, shops. Our washing machine stopped draining but it got fixed no problem. would recommend :) )...
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Comment on agent fees
No agency fees paid
Was this helpful? Yes
By: Roseworth
Nov 04, 2016
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Lydia, thank you for your feedback!....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
We have had a great experience with Roseworth over the last year, after deciding on our flat in Jesmond. Maintenance issues were always dealt with promptly, so we were never under any stress when problems arose - and there were very few problems with the flat all year. The staff always seemed friendly and polite. Overall a very easy agency to deal with throughout the year....
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Comment on agent fees
No agency fee's were a big draw for us.
Was this helpful? Yes
By: Roseworth
Nov 18, 2016
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Adam, thank you for leaving Roseworth a review!....
Nov 01,2016
Minithumbdown
By:
Nov 01,2016
1 people found
this helpful
We had an awful time staying at Easton house, let out by Roseworth properties. Firstly, the estate agents themselves are rude, arrogant, overpaid idiots. It's a shame that they get paid to make the lives of students miserable, a time that should be exciting. They should be ashamed of themselves for the way they treat people. I have too many complaints to write about them all on here, but here are the two main ones. (1) The 'staff' used to come round to the flat at any time, without written ...
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Comment on agent fees
I believe now there are no fees.
Was this helpful? Yes
By: annabel
Nov 01, 2016
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Thanks for the feedback, I'm sorry to hear that you had some issues during your tenancy, we pride ourselves on the high levels of customer service which we deliver to our tenants so we apologise if you feel this hasn't been achieved. We always give 24 hours notice to all tenants regarding any property inspections by which access to the property is needed. The construction of the building is to a robust detail inline with any modern building to include acoustic matting and isolation; all flats a....
Sep 07,2014
Minithumbdown
By:
Sep 07,2014
0 people found
this helpful
They're absolutely shocking we had endless problems with both the property and the staff at Roseworth. The problems we had to put up with were a broken boiler in the middle of winter for a week and half, rats , very noisy neighbours above us, slug infestation, maggots all because of how shoddy the flat was. There was a constant disgusting smell in the flat even though the flat was cleaned daily to try and eliminate it. We were made to feel very small and trapped especially when the big b...
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What agent could do to change your mind?
Just to help us a lot more and efficiently when a problem came up rather than brush us off and the problem under the rug until we kept hassling them to get the problems sorted it shouldnt take constant nagging to get a problem sorted.
Comment on agent fees
Too expensive for such a rubbish service
Was this helpful? Yes
Aug 14,2014
Minithumbdown
By:
Aug 14,2014
0 people found
this helpful
Shocking agents, they have refused to return my deposit, forged my signature on documents, failed to register my deposit with TDS correctly...registered late, the wrong amount and the wrong address. Charged for things that were never at the property, never provided an inventory, complete scammers....
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Was this helpful? Yes
Jul 13,2013
Minithumbdown
By:
Jul 13,2013
0 people found
this helpful
Roseworth are a shockingly bad student letting agency, not only do they fail to attend issues within the house when being called upon they then rob you when you leave. I have currently been living in a house let by Roseworth and have just recieved PART of my deposit back even after paying stupidly high agency fees.. Even after making sure the house was completely spotless to the standard it was when we arrived Roseworth have still managed to fine us a ridiculous amount for plates that aren\'...
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Areas covered
  • NE1
  • Jesmond
  • NE4
  • Sandyford
  • NE2
  • Newcastle City Centre
  • NE3

NAEA NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 23 9 0 0 0 0 1 0

Job vacancies

Please see a list of jobs available

Agent Fees

No agents fee on any student property.
Last updated at 10:16 AM 03/11/2016 by annabel walton

Complaints Procedure

Please email us:

enquiries@roseworth.co.uk
Last updated at 10:16 AM 03/11/2016 by annabel walton

Awards won by Roseworth

Individual Branch Awards

Rebecca Galvayne - upload your photo Rebecca Galvayne
2 reviews

About Rebecca No description set View full profile
Tracy Leonard - upload your photo Tracy Leonard
1 reviews

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Jordan  - upload your photo Jordan
2 reviews

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Peter Chan - upload your photo Peter Chan
2 reviews

About Peter No description set View full profile
Carl Bolam - upload your photo Carl Bolam
1 reviews

About Carl No description set View full profile
Carl Bolam - upload your photo Carl Bolam
0 reviews

About Carl No description set View full profile


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