View all comments (1) Thank you MT for your super 5 star review. Konnie is delighted to read your feedback. With best wishes from Hayley the whole team at RLS. ...

View all comments (2) *Correction*---- Thank you for your super 4 star review Dawn. Do let us know what we can do to secure that special 5th star as you know how committed we are to providing the very best service. Very best wishes from Hayley and the whole team at RLS. ...

View all comments (1) Thank you very much for this super 5 star review Jenesa. Very best wishes from Hayley and the whole team at Rosedale Letting Specialists. ...

View all comments (1) Thank you for sharing your 5 star review of our service Peter. It's greatly appreciated by all of the team. Best wishes from Hayley and everyone here at RLS! ...

View all comments (1) Thank you for your excellent 5 star review Rapinder - it is hugely appreciated. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for this wonderful review of part of our service and for highlighting Rowena's approach to your inspection visit. It's lovely to read feedback like this. Wishing you a very happy continued tenancy. From Hayley and all the team here at RLS. ...

View all comments (1) Thank you for your 5 star review James and for Rowena's personal mention, which she is delighted with! All the best for a happy tenancy ahead, from Hayley and the whole team at RLS. ...

View all comments (1) Thank you for your excellent review Litty. It's greatly appreciated. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review Victoria. It's greatly appreciated and Natalie is delighted with her personal mention. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review Zoe. It's greatly appreciated and your perspective as a long standing tenant is of great value. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review. It's greatly appreciated and it sounds like you've had a very positive experience of our service. I wonder whether you might contact me on 01778 426657 as it would be great to hear what more we might have been able to do for you in order to achieve a 5 star review. Best wishes, Hayley Norfolk. ...

View all comments (1) Thank you for your excellent review Rick. It's greatly appreciated and Linzi is delighted with her personal mention. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review Susan. It's greatly appreciated! All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review Elyse and Wayne. It's greatly appreciated and Linzi is delighted with her personal mention. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for your excellent review Mareia. It's greatly appreciated and Natalie is delighted with her personal mention. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you for taking the time to share your review Lester. We're always keen to achieve swift turnaround times with maintenance issues and achieve a positive result. We're pleased you're happy with how the matter of the oven was handled. Wishing you all the best from Hayley and the whole team at RLS. ...

View all comments (1) Thank you for your excellent review Manuela. It's greatly appreciated and Tiana is delighted with her personal mention. All the best from Hayley and the whole team here at RLS. ...

View all comments (1) Thank you Liam for your super positive review. It's wonderful to read these kinds of comments. Many tenants secure their onward homes through ourselves and we do work hard to make the journey as trouble free as possible. I am really pleased that you're happy with how everything has gone and the way we manage any maintenance issues. We look forward to continuing to support your tenancy. All the best from Hayley and the team at RLS. ...

View all comments (1) Dear Nicola, Thank you for your review, which I am sorry to read. As you know, no deduction was made from your deposit without your agreement. The final deduction was in fact £120 as mutually agreed. Allowances were made for the decorator using the kitchen sink and the toilet, but the decorator did not use the other kitchen or bathroom facilities. These areas were not returned in a clean state as confirmed via photographic evidence. The photograph of the gloved hand was an additional image ...

View all comments (1) Thank you Amos for taking the time out to share this excellent review. Thank you also for recognising the role we have as the 'middle men' and mediators. It is tricky to achieve the right balance and we work hard to get it right as often as we reasonably can. Thank you for the recommendation - it is hugely appreciated. From all the team at Rosedale Letting Specialists. ...

View all comments (1) Thank you Kieran for your super positive review. We really appreciate you taking the time to share your experience. I do feel very proud of the team and the way they work collaboratively to deliver a cohesive, professional and 'human' service. Wishing you all the best and thanks again! Hayley Norfolk, MD ...

View all comments (1) Dear Gemma, I am saddened to receive your one star review which is certainly not reflected in the general feedback that we receive. It would seem there have been some challenges on this occasion which I will go on to address. Firstly, please allow me to respond to your comment about us having properties on the market for months and the suggestion that the criteria we work with is unreasonable. I am afraid this comment is unfounded. We are an incredibly busy agency. I understand your property s ...

View all comments (1) Thank you Kim for your fabulous review. You are very welcome. It's a pleasure to support your landlord journey and we really value the successful working relationship we have. Thank you, from Hayley and all the team at Rosedale Letting Specialists. ...

View all comments (1) Thank you Catherine for this brilliant review. Tiana and Ronan will be delighted with the special mentions. Such a boost during these challenging times. All the best to you for a happy tenancy. Hayley and the team at Rosedale Letting Specialists. ...

View all comments (1) Thanks Debs! You're right, these truly are unprecedented times. I'm pleased our information is proving helpful to you. Take care and stay safe, from Hayley and the team. ...