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Rooftops Letting & Management

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“ Damp apartment, rude staff... ”

Jun 05,2018
Minithumbdown
By: 'Susie'
Jun 05,2018
0 people found
this helpful
Rude staff, apartment was damp and Clothes would never dry even when it was summer!was never fixed. Neighbours advised it has been a problem for years. Staff were rude - telling us separately that she tried to call one of us but didn't ...
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Comment on agent fees
Fair
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Jan 30,2018
Minithumbup
By: 'Lucy Kingsland'
Jan 30,2018
0 people found
this helpful
Rob has been very helpful in my search for a new flat. He offered good advice in relation to the two flats which I was considering in addition to several other practicalities to consider. He has a friendly and polite attitude and was always on ...
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Comment on agent fees
slightly expensive admin fees
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Danny Smith'
Jan 26,2018
0 people found
this helpful
Rob did an excellent job in what turned out to be a pretty complex situation. He was always polite and courteous....
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Comment on agent fees
The fees are in line with other agents in the area.
Was this helpful? Yes
Dec 20,2017
Minithumbup
By: 'Karen'
Dec 20,2017
0 people found
this helpful
Rob did a fast and efficient job of marketing and securing a contract on our buy to let property,he kept in contact with us at every stage....
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Comment on agent fees
Fees are in line with other agents.
Was this helpful? Yes
Dec 20,2017
Minithumbup
By: 'ANDELVES'
Dec 20,2017
0 people found
this helpful
Great service from all staff at Rooftops, renting two properties from them and both went thru smoothly efficiently. weekend viewings and weekend opening hours suit perfectly , so far really happy....
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Nov 22,2017
Minithumbup
By: 'Melissa Day'
Nov 22,2017
1 people found
this helpful
Rob and Rooftops were very accommodating and were able to do viewings with us of an evening and also on a Saturday which was very useful to my partner and I as we are both in full time work and not from the Macclesfield area. ...
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Was this helpful? Yes
Nov 15,2017
Minithumbup
By: 'LewisBlytheArt'
Nov 15,2017
1 people found
this helpful
Recently moved into a property in Macclesfield, Rob and the other staff at Rooftops were very helpful and friendly, and helped the process of finding a property very easy. I was given a look at a number of properties before finding a lovely apartment that ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2017
Minithumbup
By: 'Siobhan'
Aug 31,2017
4 people found
this helpful
Just want to say a big thanks to Rob for making my application as smooth as possible! A big help and reassuring throughout. Rob was always happy to help with my queries and answered any questions that I had. Can't fault Rob and Rooftops as ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2017
Minithumbup
By: 'Joy'
Aug 19,2017
2 people found
this helpful
As a lady I have dealt with Rooftops since 2000 on a let-only basis. During that time I have always found them extremely helpful and efficient. On a few rare occasions when I used other agents I realised just how much more thorough and reasonable Rooftops ...
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Comment on agent fees
Good.
Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Linda'
Aug 18,2017
3 people found
this helpful
Rob was so helpful, friendly and gave good clear advices and information about each flat we saw. I was able to make clear plans after that. Thanks Rob...
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Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'CDS'
Aug 18,2017
3 people found
this helpful
Rob listened to my requirements very carefully and selected properties, which clearly met my requirements. He was always very friendly, but also displayed a first class knowledge of the market. I have no hesitation in recommending Rob at Rooftops...
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Aug 18,2017
Minithumbup
By: 'Dunc'
Aug 18,2017
2 people found
this helpful
I have been with Rooftops for 2 £ years and in that time have been extremely satisfied with their services in fully managing my property rental for me. I have met most of the staff who work in the Macclesfield branch and have found them all ...
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Comment on agent fees
The fees are extremely good value and worth every penny.
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'nickdurkin'
Aug 17,2017
6 people found
this helpful
Rob was very well informed about the properties and generous with his time, he went the extra mile for me in terms of being very tenant - centred....
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Comment on agent fees
Average
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'David George'
Aug 17,2017
5 people found
this helpful
My property was professionally left out by Rooftops and the tenant has been completely trouble-free . I wouldn't hesitate to recommend rob/Rooftops...
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Aug 17,2017
Minithumbup
By: 'Sandypandy'
Aug 17,2017
1 people found
this helpful
I've used Rooftops, Macclesfield twice now for the same property over 2 .5 years - both experiences were good and efficient. I'd have no problem using them again if our current tenant moves out....
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Comment on agent fees
Was given a better quote than a couple of other agents I called for comparison.
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'Lee Millward'
Aug 17,2017
2 people found
this helpful
I recently rented out a property via rooftops letting agency. Rob Blease dealt with my accomodation and was very helpful all the way throught the process. Thankyou....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'S'
Aug 16,2017
11 people found
this helpful
I received an excellent service from Rob at Rooftops (Macclesfield) very attentive and requesting a 2nd/ 3rd viewing to be sure this was the correct property for me was no trouble. Although he has subsequently cost me a fortune by convincing my Mrs to now ...
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Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'CDG'
Aug 16,2017
9 people found
this helpful
I'm really shocked to read the negative reviews here - Rooftops simply were fantastic to us, the best estate agents we have ever dealt with! We were new to Macclesfield and booked some viewings after having seen ads online, but on the day of the ...
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Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'PV'
Aug 16,2017
11 people found
this helpful
I have found Rob at Rooftops to be very professional and certainly knows what he is talking about. He knows the market well in both Sales and Rental terms. He is a Credit to the Rental business. Very courteous and thorough in everything he does. ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'KC'
Aug 16,2017
5 people found
this helpful
I thought Jane was wonderful, she understood clearly my requirements and was a pleasure to deal with. I have now rented a property and I really appreciated Jane's advice on obtaining the perfect property for me. Highly recommend her. Thanks again!!...
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Comment on agent fees
Excellent customer service and fee's.
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Justin wilxox'
Aug 16,2017
8 people found
this helpful
Both Rob and Ruth provided me with a great service at rooftops. I found them friendly and efficient. When my tenancy ended in unfortunate circumstances they were understanding, kind and thoughtful in dealing with it. This was greatly appreciated. Thanks guys. Couldn't recommend you highly ...
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Comment on agent fees
Same as everywhere else. No complaints.
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Catherine Dignan'
Aug 16,2017
5 people found
this helpful
Great service, very attentive, very professional. Have used for last three years letting an apartment in macclesfield, very highly recommended....
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Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Nicola'
Aug 16,2017
5 people found
this helpful
Rooftops provided me with an excellent service and quickly secured tenants for my property. Both Rob and Jane were highly professional and know the rental market extremely well. I highly recommend them and will be using them again in the future....
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Comment on agent fees
Good. They were willing to negotiate and came to a reasonable fee.
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'CR'
Aug 16,2017
5 people found
this helpful
Great service from start to finish. Proffessionally marketed property and carefully selected and vetted tenants. Quick, efficient and personal service from landlords perspective....
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Comment on agent fees
Reasonable fees for top service
Was this helpful? Yes
Aug 06,2017
Minithumbdown
By: 'Unhappy tenant'
Aug 06,2017
5 people found
this helpful
I have been renting for over 10 years with just as many agency's and roof tops is one of the worst I have ever had to do business with. We were lied to in our house veiwing, we were told the property was on a different ...
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Comment on agent fees
Bad.
Was this helpful? Yes
Mar 24,2017
Minithumbdown
By: 'Mylchreest'
Mar 24,2017
4 people found
this helpful
By far the rudest people I have ever had the misfortune of dealing with. No one even acknowledges you when you walk in, and when they eventually do, they're totally unprofessional....
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Comment on agent fees
Utterly disgraceful. Hidden charges everywhere you look.
Was this helpful? Yes
Feb 22,2017
Minithumbdown
By: 'Katie'
Feb 22,2017
4 people found
this helpful
Was met by lady to show us round a flat, not only was she very rude she insulted me! the flat was covered in mold and tried to hide as condensation! it was mold! if i could rate as 0 i would, as a tenant and ...
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Comment on agent fees
fees to high for the service i got as a new customer they hardly sold there professionalism!
Was this helpful? Yes
Nov 16,2016
Minithumbup
By: 'Keep Smiling'
Nov 16,2016
1 people found
this helpful
Overall, Rooftops management of the property we resided in very well. We rented an apartment that was more like a holiday let, literally had nowhere to put our possessions. However, after a lot of back and forth, only when the Director of Rooftops - Samantha ...
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Comment on agent fees
Bit pricey
Was this helpful? Yes
Nov 11,2016
Minithumbdown
By: '#gladtobeoutofthere'
Nov 11,2016
6 people found
this helpful
Jekyll and Hyde staff here. Terrifying how quickly they changed from nice to nasty in the blink of an eye....
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Sep 26,2016
Minithumbdown
By: 'Goble'
Sep 26,2016
3 people found
this helpful
Absolutely disgusting woman who is rude to landlords and customers. She completely ignored me when I walked in the shop and I had to shout do you want to rent my property or not? Never again! Sloppy service and staff extremely unprofessional and rude....
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Comment on agent fees
Agent fees are desperate!
Was this helpful? Yes



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Office 1
26 Church Street, Wilmslow SK9 1AU
(2)
Office 4
38 Woodford Road Bramhall, Stockport SK7 1PA
(2)
Office 5
107 Mill Street, Macclesfield SK11 6WN
(27)
show all branches (4)
Sale
54 Ashfield Road, Sale M33 7DT
(3)


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