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Romans

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Properties for Sale
Properties to Rent

“ Awful... ”

Jul 15,2018
Minithumbdown
By: 'Jess'
Jul 15,2018
2 people found
this helpful
I had been warned about Romans....corporate, expensive, no feedback, very poor communication, impossible to get an honest answer, weekend cover very poor, untrustworthy and a total lack of interest once they've got you on their books. Romans are the epitome of everything you'...
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Comment on agent fees
Too high
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“ Excellent estate agents, professional, not pushy... ”

Jun 27,2018
Minithumbup
By: 'Karyn Fowle'
Jun 27,2018
0 people found
this helpful
Rohan was particularly outstanding, courteous, knowledgeable, good ideas for improvements, instead of just showing us around, he actually 'sold' the property. We had lots of return visits before we committed and nothing was too much trouble. Jonathan was also excellent, would highly recommend...
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Comment on agent fees
Good. Up for negotiations
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“ Excellence of all staff and especially the coordinator Loraine Evers... ”

Jun 26,2018
Minithumbup
By: 'Bernie P'
Jun 26,2018
0 people found
this helpful
I had to sell my deceased sisters one bedroomed ground floor flat I had dealt with Will Bags before and asked him for a price we should try for and as we had used his services and those of some of his colleagues Len West ...
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Comment on agent fees
As with any agent the fees on face value seem difficult to accept but in this situation worth every penny.
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“ Excellent, professional service... ”

Jun 13,2018
Minithumbup
By: 'Anastasia'
Jun 13,2018
0 people found
this helpful
I purchased a property via Romans Estate Agent. Will Bragg was very helpful and professional, and his after service was good and unexpected, unlike the agents who sold my house. I highly recommend him....
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Comment on agent fees
Not Applicable
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“ Awful customer service... ”

Jun 05,2018
Minithumbdown
By: 'Unhappyrenter'
Jun 05,2018
2 people found
this helpful
I would highly recommend that you use any other agent other than Romans. Their customer service skills are awful, becoming rude with me, my partner and then my mum over the phone. Full of empty promises saying that they would sort things and call us ...
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Comment on agent fees
Bad
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“ Letting management Useless... ”

May 21,2018
Minithumbdown
By: 'Business Man'
May 21,2018
3 people found
this helpful
I have been renting from these guys for just over a year now. I should have guessed from the start when the contracts took an age and insisted on my partner be on the contract, even though she does not live here. Take them ages ...
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Comment on agent fees
BAD
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“ Worst estate agents ever... ”

May 17,2018
Minithumbdown
By: 'Rachel'
May 17,2018
5 people found
this helpful
The worst estate agents I have ever used. As if it isn't hard enough having to rent a home, Romans like to make sure they make your life hell and rip you off for every single penny you have. If you're a landlord ...
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Comment on agent fees
Terrible
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“ Terrible... ”

May 15,2018
Minithumbdown
By: 'J chidzey'
May 15,2018
1 people found
this helpful
Have been passed around between several people, which would be fine if they knew how to communicate with each other. Only trying to get as much in admin fees out of us as possible and it is very see-through. Will never use again and wouldn'...
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Comment on agent fees
Large fees and ridiculous admin fees as add-ons.
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“ Worse staff ever... ”

May 11,2018
Minithumbdown
By: 'Craig'
May 11,2018
1 people found
this helpful
Worse staff ever in the aldershot branch ever kept me in loop what was happening about renting a house ad refused to give back holding fee when it didnt go tho..trisan and charlotte are rude and unhelpful.....
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By: Charlotte
May 11, 2018
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Thank you for your feedback, if you wish to make a formal complaint please contact welisten@romans.co.uk. ...

“ Excellent... ”

Apr 26,2018
Minithumbup
By: 'Mr Very Happy'
Apr 26,2018
0 people found
this helpful
My property had been on the market for nearly 1 year (frustrating). I moved to Romans from another high street Estate Agents (I was not feeling the love) about 3 weeks ago. Romans was recommended to me by a friend in Hampshire who sold his property in 6 ...
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Comment on agent fees
Acceptable
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“ Thanks for all your help and guidance selling my parents retirement flat.... ”

Apr 23,2018
Minithumbup
By: 'Sue'
Apr 23,2018
0 people found
this helpful
Thanks to the team at Romans Fleet for all the help and guidance they gave me whilst selling my parents retirement flat. There were a lot of hurdles to overcome along the way and after 16 months and a third offer which did not fall apart ...
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Comment on agent fees
They worked hard to earn every penny.
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“ Horrible year without privacy... ”

Apr 11,2018
Minithumbdown
By: 'Marina'
Apr 11,2018
3 people found
this helpful
I had the disgrace of renting with this people. They got late to the viewing by half an hour. I did not have news about whether the contract was ready until the day before I wanted to move (with a day off, man and van, ...
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“ Excellent... ”

Apr 05,2018
Minithumbup
By: 'Lucette'
Apr 05,2018
0 people found
this helpful
Romans aldershot is highly recommended. All staff are professional, polite and supportive. Everyone I met or spoken to on the phone have been brilliant and helped guide me through the process of moving. My property was put on the market at a realistic price and ...
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Comment on agent fees
Good
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Mar 07,2018
Minithumbup
By: 'Maxine and Andrew'
Mar 07,2018
0 people found
this helpful
Sarah was fantastic from start to finish of finding us what we wanted , explained what we wanted and the first house she showed us we rented, she was always available when we needed any questions answered and sent a lovely email after we moved in ...
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Comment on agent fees
As this is our first rental I didn't have any others to compare to
Was this helpful? Yes
Feb 20,2018
Minithumbdown
By: 'Tameka Hue Hamilton'
Feb 20,2018
6 people found
this helpful
I have had the worst experience with Romans Uxbridge branch. I suffered a lot due to their negligence of not ensuring that the landlord provided adequate heating for more than 8 months. Just imagine going through the winter season without adequate heating? Shame on you Romans!...
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Comment on agent fees
Bad. It' s all about the money with this company. Poor customer service.
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Feb 06,2018
Minithumbdown
By: 'Mamba'
Feb 06,2018
3 people found
this helpful
Son unos estafadores, entre ellos y los landlords tienen el negocio montado. 3-4 visitas en un aΒ±o fotografiando tus cosas personales, sin permiso por escrito de ningΒΊn tipo. Caso omiso de los problemas del piso. Y estafas a la hora de la devoluciΒ³...
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Comment on agent fees
Unos atracadores de guante blanco
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Dec 22,2017
Minithumbdown
By: 'Kim'
Dec 22,2017
13 people found
this helpful
I tried to rent a flat from Romans, I liked the flat and I put the offer in, than I found out estate agents Fees were Β£760.00 Where most estate agents fees range Β£200 - Β£250. I asked the agent how do you justify the price being 300% more ...
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Comment on agent fees
Terrible Stealing in brought day light
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Dec 02,2017
Minithumbup
By: 'Joanne'
Dec 02,2017
9 people found
this helpful
I have rented a property from Romans Estate Agents from February 2017 till October 2017. I had just moved from Holland, found myself a permanent job, but still had to pay 5 months upfront, as was new in the country. So I did use all my savings to ...
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Comment on agent fees
Very bad, never again.
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Nov 21,2017
Minithumbdown
By: 'Vivian'
Nov 21,2017
8 people found
this helpful
This company is rude and only cares about how to get more money from you. Never take correct process or action to solve your problem but only keep calling you when they want mon from you. Will never have any business with them...
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Nov 12,2017
Minithumbdown
By: 'AVOID AT ALL COSTS'
Nov 12,2017
8 people found
this helpful
Worst estate agents I have ever used. Very poor customer service and organisation, the only time they do a good job is when there is an opportunity to make money for themselves. AVOID....
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Comment on agent fees
Very high for the level of proficiency
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Nov 07,2017
Minithumbdown
By: 'Unhappy customer'
Nov 07,2017
8 people found
this helpful
Nightmare from start to finish. They seem to have a new property manager every few months which goes to show they can't keep a steady position at that place and you get fobbed off to someone new who don't know what they are ...
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Comment on agent fees
No good comments to say.
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Nov 06,2017
Minithumbdown
By: 'Daphne'
Nov 06,2017
7 people found
this helpful
This is the worst agency I have ever dealt with. Our estate agency was really slow at picking important issues up and providing a resolution. In particular issues such as excessive mould in the house or broken windows during the winter. Issues like that took ...
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Comment on agent fees
Waste of money.
Was this helpful? Yes
Nov 02,2017
Minithumbdown
By: 'Th**f'
Nov 02,2017
4 people found
this helpful
Rented a property in Maidenhead for 6 months, 3 of which we only came to sleep as we had bought a house ourselves and where doing some decorating. Had many issues with the properties but Romans was never available for us. Only gave us part of the ...
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Comment on agent fees
don't know
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Oct 31,2017
Minithumbup
By: 'Rafal'
Oct 31,2017
1 people found
this helpful
Service from start to the end neen excellent.Sam was very helpfull in any aspect of dealing with solicitor and fealing necessary forms.highly recommended...
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Comment on agent fees
Good
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Oct 30,2017
Minithumbdown
By: 'PS'
Oct 30,2017
6 people found
this helpful
Check and double check your statements if you are a landlord. Romans likes to hike the management fee. Small hike 1pp point. Without ever asking our permission or even notifying us. They are very accommodating to get your business but then they just try to ...
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Comment on agent fees
Thiefs.
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Oct 27,2017
Minithumbdown
By: 'Demisteriman'
Oct 27,2017
9 people found
this helpful
Greed at the most disgusting level. Charging £500 admin fees but failed to make sure the house was clean enough for tenants to move in. Dirt and grease everywhere, cats hair layers on blinds, plague on windows. Anything is charged for with extortionate fees. If ...
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Comment on agent fees
Extorionate
Was this helpful? Yes
Oct 24,2017
Minithumbdown
By: 'John Eggleton'
Oct 24,2017
6 people found
this helpful
Would give zero stars if I could. Once you have signed the contract they are not interested. Made me get contents insurance on a unfurnished property, then did not fix a broken kitchen window(broken by previous tenant) thereby voiding the insurance ,should we be ...
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Comment on agent fees
Expensive
Was this helpful? Yes
Oct 17,2017
Minithumbdown
By: 'Linda'
Oct 17,2017
11 people found
this helpful
Oh dear.... **** agency ever! Never rent with them ... avoid stress and desapointment. Always pay rent on time but to get my deposit back that where my hell / nightmare started... please DO NOT RENT with them , that's a advice....
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Oct 02,2017
Minithumbdown
By: 'Kishwar'
Oct 02,2017
7 people found
this helpful
I had absolutely terrible service provided by Romans. the agent doesn't conduct its business as per the defined standards, they are not keeping the customer (tenants) best interest in mind. I made a great mistake, after renting a property with Romans, I felt that ...
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Sep 28,2017
Minithumbdown
By: 'Kat'
Sep 28,2017
13 people found
this helpful
Horrible service. Romans doesn't conduct its business with its tenants best interest in mind. It is all about money. After renting a property with them I feel that I was only being used. They have failed me several times in particular by sending the wrong ...
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Comment on agent fees
Terrible
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ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
431 25 472 144 287 20 154 11 76 48

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Romans

Individual Branch Awards

Aldershot, GU11

Bracknell, RG12

Crowthorne, RG45

Farnborough, GU14

Lower Earley, RG6

Lower Earley, RG6

Reading, RG4

Woodley, RG5

Guildford, GU46

Wokingham, RG4

Guildford, GU15


Firm Widgets

My widgets

Burnham
78 High Street, Burnham SL1 7JT
(7)
Gerrards Cross
16 Packhorse Rd,, Gerrards Cross SL9 7DA
(1)
Guildford
Pilgrim House, 254 High Street, Guildford GU1 3JG
(2)
show all branches (29)
King Street Lane
4 King Street Lane, Wokingham RG41 5A
(45)
Lower Earley
Unit 1 Chalfont Court, Lower Earley RG6 5SY
(94)
Maidenhead
The Banking Hall, 41 Queen Street, Maidenhead SL6 1NB
(5)
Office 10
62-64 Reading Road, Yateley GU46 7XL
(63)
Office 11
Roman House 118 The Broadway, Bracknell RG12 1AR
(147)
Office 14
167 Victoria Road, Aldershot GU11 1JT
(78)
Office 15
23 Market Place, Wokingham RG40 1AP
(17)
Office 17
122 London Road, Camberley GU15 3TJ
(11)
Office 20
257 Fleet Road, Fleet GU51 3BN
(6)
Office 21
33-34 Market Place, Reading RG1 2DE
(43)
Office 23
1 Chalfont Court Chalfont Way, Lower Earley RG6 5SY
(20)
Office 26
13 Bridge Street, Reading RG4 8AA
(52)
Office 3
2-3 Winton Square, Basingstoke RG21 8EN
(80)
Office 4
122 London Road, Camberley GU15 3TJ
(49)
Office 5
246 High Street, Crowthorne RG45 7AP
(31)
Office 7
67 Victoria Road, Farnborough GU14 7PL
(63)
Office 8
76 Yorktown Road, Sandhurst GU47 9BT
(26)
Office-24
30-30a School Road, Reading RG31 5AN
(10)
Staines-upon-Thames
4-8 Kingston Road, Staines-upon-Thames TW18 4LG
(7)
Sunningdale
Scotch Corner London Road, Sunningdale SL5 0ER
(2)
Uxbridge
10 High S, Uxbridge UB8 1JN
(0)
Uxbridge
10 High Street, Uxbridge UB8 1JN
(1)
Uxbridge
10 High Street, Uxbridge UB8 1JN
(1)
West Drayton
15 High St, West Drayton UB7 7QG
(1)
Windsor
Regency House, 4 Clarence Road, Windsor SL4 5AD
(6)
Woodley Office
301 Loddon Bridge Road, Woodley RG5 4BE
(136)


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