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Romans

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Properties for Sale
Properties to Rent

“ Horrible year without privacy... ”

Apr 11,2018
Minithumbdown
By: 'Marina'
Apr 11,2018
0 people found
this helpful
I had the disgrace of renting with this people. They got late to the viewing by half an hour. I did not have news about whether the contract was ready until the day before I wanted to move (with a day off, man and van, ...
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Was this helpful? Yes

“ Excellent... ”

Apr 05,2018
Minithumbup
By: 'Lucette'
Apr 05,2018
0 people found
this helpful
Romans aldershot is highly recommended. All staff are professional, polite and supportive. Everyone I met or spoken to on the phone have been brilliant and helped guide me through the process of moving. My property was put on the market at a realistic price and ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'Maxine and Andrew'
Mar 07,2018
0 people found
this helpful
Sarah was fantastic from start to finish of finding us what we wanted , explained what we wanted and the first house she showed us we rented, she was always available when we needed any questions answered and sent a lovely email after we moved in ...
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Comment on agent fees
As this is our first rental I didn't have any others to compare to
Was this helpful? Yes
Feb 20,2018
Minithumbdown
By: 'Tameka Hue Hamilton'
Feb 20,2018
4 people found
this helpful
I have had the worst experience with Romans Uxbridge branch. I suffered a lot due to their negligence of not ensuring that the landlord provided adequate heating for more than 8 months. Just imagine going through the winter season without adequate heating? Shame on you Romans!...
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Comment on agent fees
Bad. It' s all about the money with this company. Poor customer service.
Was this helpful? Yes
Feb 06,2018
Minithumbdown
By: 'Mamba'
Feb 06,2018
3 people found
this helpful
Son unos estafadores, entre ellos y los landlords tienen el negocio montado. 3-4 visitas en un aΒ±o fotografiando tus cosas personales, sin permiso por escrito de ningΒΊn tipo. Caso omiso de los problemas del piso. Y estafas a la hora de la devoluciΒ³...
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Comment on agent fees
Unos atracadores de guante blanco
Was this helpful? Yes
Dec 22,2017
Minithumbdown
By: 'Kim'
Dec 22,2017
10 people found
this helpful
I tried to rent a flat from Romans, I liked the flat and I put the offer in, than I found out estate agents Fees were Β£760.00 Where most estate agents fees range Β£200 - Β£250. I asked the agent how do you justify the price being 300% more ...
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Comment on agent fees
Terrible Stealing in brought day light
Was this helpful? Yes
Dec 02,2017
Minithumbup
Annette Dowling
Sylvia Reid
By: 'Joanne'
Dec 02,2017
6 people found
this helpful
I have rented a property from Romans Estate Agents from February 2017 till October 2017. I had just moved from Holland, found myself a permanent job, but still had to pay 5 months upfront, as was new in the country. So I did use all my savings to ...
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Comment on agent fees
Very bad, never again.
Was this helpful? Yes
Nov 21,2017
Minithumbdown
By: 'Vivian'
Nov 21,2017
6 people found
this helpful
This company is rude and only cares about how to get more money from you. Never take correct process or action to solve your problem but only keep calling you when they want mon from you. Will never have any business with them...
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Was this helpful? Yes
Nov 12,2017
Minithumbdown
Mark Smith
By: 'AVOID AT ALL COSTS'
Nov 12,2017
6 people found
this helpful
Worst estate agents I have ever used. Very poor customer service and organisation, the only time they do a good job is when there is an opportunity to make money for themselves. AVOID....
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Comment on agent fees
Very high for the level of proficiency
Was this helpful? Yes
Nov 07,2017
Minithumbdown
Lisa fazal
By: 'Unhappy customer'
Nov 07,2017
6 people found
this helpful
Nightmare from start to finish. They seem to have a new property manager every few months which goes to show they can't keep a steady position at that place and you get fobbed off to someone new who don't know what they are ...
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Comment on agent fees
No good comments to say.
Was this helpful? Yes
Nov 06,2017
Minithumbdown
Mark Smith
By: 'Daphne'
Nov 06,2017
5 people found
this helpful
This is the worst agency I have ever dealt with. Our estate agency was really slow at picking important issues up and providing a resolution. In particular issues such as excessive mould in the house or broken windows during the winter. Issues like that took ...
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Comment on agent fees
Waste of money.
Was this helpful? Yes
Nov 02,2017
Minithumbdown
By: 'Th**f'
Nov 02,2017
4 people found
this helpful
Rented a property in Maidenhead for 6 months, 3 of which we only came to sleep as we had bought a house ourselves and where doing some decorating. Had many issues with the properties but Romans was never available for us. Only gave us part of the ...
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Comment on agent fees
don't know
Was this helpful? Yes
Oct 31,2017
Minithumbup
Sam Atwell
By: 'Rafal'
Oct 31,2017
1 people found
this helpful
Service from start to the end neen excellent.Sam was very helpfull in any aspect of dealing with solicitor and fealing necessary forms.highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 30,2017
Minithumbdown
By: 'PS'
Oct 30,2017
5 people found
this helpful
Check and double check your statements if you are a landlord. Romans likes to hike the management fee. Small hike 1pp point. Without ever asking our permission or even notifying us. They are very accommodating to get your business but then they just try to ...
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Comment on agent fees
Thiefs.
Was this helpful? Yes
Oct 27,2017
Minithumbdown
By: 'Demisteriman'
Oct 27,2017
8 people found
this helpful
Greed at the most disgusting level. Charging £500 admin fees but failed to make sure the house was clean enough for tenants to move in. Dirt and grease everywhere, cats hair layers on blinds, plague on windows. Anything is charged for with extortionate fees. If ...
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Comment on agent fees
Extorionate
Was this helpful? Yes
Oct 24,2017
Minithumbdown
amina
By: 'John Eggleton'
Oct 24,2017
4 people found
this helpful
Would give zero stars if I could. Once you have signed the contract they are not interested. Made me get contents insurance on a unfurnished property, then did not fix a broken kitchen window(broken by previous tenant) thereby voiding the insurance ,should we be ...
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Comment on agent fees
Expensive
Was this helpful? Yes
Oct 17,2017
Minithumbdown
By: 'Linda'
Oct 17,2017
9 people found
this helpful
Oh dear.... **** agency ever! Never rent with them ... avoid stress and desapointment. Always pay rent on time but to get my deposit back that where my hell / nightmare started... please DO NOT RENT with them , that's a advice....
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Was this helpful? Yes
Oct 02,2017
Minithumbdown
By: 'Kishwar'
Oct 02,2017
7 people found
this helpful
I had absolutely terrible service provided by Romans. the agent doesn't conduct its business as per the defined standards, they are not keeping the customer (tenants) best interest in mind. I made a great mistake, after renting a property with Romans, I felt that ...
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Was this helpful? Yes
Sep 28,2017
Minithumbdown
By: 'Kat'
Sep 28,2017
11 people found
this helpful
Horrible service. Romans doesn't conduct its business with its tenants best interest in mind. It is all about money. After renting a property with them I feel that I was only being used. They have failed me several times in particular by sending the wrong ...
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Comment on agent fees
Terrible
Was this helpful? Yes
Sep 27,2017
Minithumbdown
Barry Dilloway
By: 'VictimOfRomans'
Sep 27,2017
7 people found
this helpful
Moved out 5 weeks ago after caring for the property as if my own and receiving glowing 3 monthly inspection reports on the state of the property. Very pleased with service during tenancy but after chasing 3 weeks after moving out no action had been taken by the ...
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Comment on agent fees
My only issue is with retention of deposit at end of tenancy. This is very much stacked against the tenant whose only redress seems to be through a lengthy ombudsman process.
Was this helpful? Yes
Sep 21,2017
Minithumbdown
By: 'Absolutely awful'
Sep 21,2017
6 people found
this helpful
Disappointing and disrespectful. Three different viewings at three different times that were cancelled and I was not informed. I wasted petrol and time going back and forth. I will not go back to them again and waste my time....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 19,2017
Minithumbup
By: 'Youkis'
Sep 19,2017
1 people found
this helpful
The service provided by the agent was brilliant. We have been kept up to date with every step of the rental procedure and have been encouraged to call at any time regarding any enquiry. took a couple days before we moved in to our first ...
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Comment on agent fees
good
Was this helpful? Yes
Sep 15,2017
Minithumbdown
By: 'UnhappyCustomer'
Sep 15,2017
6 people found
this helpful
Awful. Avoid like the plague! I was in my property for 5 years, rent was always on time and I had inspections every 12 weeks through the whole time so they were aware the house was always spotless. I moved out on Friday and the landlord agreed ...
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Comment on agent fees
Extortionate.
Was this helpful? Yes
Sep 07,2017
Minithumbdown
manasi Bhatt
By: '8 StJames'
Sep 07,2017
6 people found
this helpful
This is the poorest service we never had, read all these comment, be careful when you use them. Our contract ends in April 2017 but we have emailed, called many times to chase our deposit, it looks like no one is working there, no reply at ...
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Comment on agent fees
very bed
Was this helpful? Yes
Aug 23,2017
Minithumbdown
By: 'Don Brister'
Aug 23,2017
5 people found
this helpful
Absolutely appalling service. Didn't respond to initial queries when we first took up tenancy. There were only one set of keys so we had to get further keys cut which we had to pay for. Left the property clean and they are refusing to give ...
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Comment on agent fees
No comment
Was this helpful? Yes
Aug 23,2017
Minithumbdown
By: 'Dora'
Aug 23,2017
9 people found
this helpful
The worst agency i had to deal with EVER! Rude, lazy, incompetent! their fees for simple procedures are ridiculously high and you have to chase them up to do their work....
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Comment on agent fees
bad
Was this helpful? Yes
Aug 04,2017
Minithumbdown
Elizabeth Morgan
Tania Macdonell
By: 'Never rent from Romans'
Aug 04,2017
8 people found
this helpful
We rented from romans who lied to us that the property has no leaks. The ensuite leaked into bedroom 4 and to the downstairs once we moved in. The cheap landlord refused to fox but told us not to use the 2 rooms with no compensation. This ...
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Was this helpful? Yes
Aug 03,2017
Minithumbdown
By: 'Jeshen'
Aug 03,2017
5 people found
this helpful
25 Broadmead, Farnborough, GU14 0RJ- We rented this very old property for a year and a half. The property is in a very bad state with mould/damp/plumbing issues. The landlord will do nothing to fix it whilst staying there and will only look to ...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Charlotte Wild
Lori Ross
By: 'Great Service All Round'
Jul 11,2017
0 people found
this helpful
We have rented our property through Romans for a good few years now but I must commend Charlotte Wild for her diligence, efficiency, communication and polite professionalism from the beginning to the end of the process. Certainly the best service we have received on that ...
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Comment on agent fees
There are cheaper around but do look at the detail and compare the service they all offer. Choose the one that suits you best.
Was this helpful? Yes
Jul 10,2017
Minithumbdown
By: 'Evie'
Jul 10,2017
7 people found
this helpful
Avoid! They lied about the parking space coming with the flat, and only found out 5 days before moving. We are currently proceeding with the matter legally....
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Was this helpful? Yes

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
431 25 472 139 285 19 152 11 75 48

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Romans

Individual Branch Awards

Aldershot, GU11

Bracknell, RG12

Crowthorne, RG45

Farnborough, GU14

Lower Earley, RG6

Lower Earley, RG6

Reading, RG4

Woodley, RG5

Guildford, GU46

Wokingham, RG4

Guildford, GU15


Firm Widgets

My widgets

Burnham
78 High Street, Burnham SL1 7JT
(5)
Gerrards Cross
16 Packhorse Rd,, Gerrards Cross SL9 7DA
(1)
Guildford
Pilgrim House, 254 High Street, Guildford GU1 3JG
(2)
show all branches (29)
King Street Lane
4 King Street Lane, Wokingham RG41 5A
(45)
Lower Earley
Unit 1 Chalfont Court, Lower Earley RG6 5SY
(94)
Maidenhead
The Banking Hall, 41 Queen Street, Maidenhead SL6 1NB
(4)
Office 10
62-64 Reading Road, Yateley GU46 7XL
(63)
Office 11
Roman House 118 The Broadway, Bracknell RG12 1AR
(146)
Office 14
167 Victoria Road, Aldershot GU11 1JT
(77)
Office 15
23 Market Place, Wokingham RG40 1AP
(17)
Office 17
122 London Road, Camberley GU15 3TJ
(11)
Office 20
257 Fleet Road, Fleet GU51 3BN
(5)
Office 21
33-34 Market Place, Reading RG1 2DE
(43)
Office 23
1 Chalfont Court Chalfont Way, Lower Earley RG6 5SY
(20)
Office 26
13 Bridge Street, Reading RG4 8AA
(50)
Office 3
2-3 Winton Square, Basingstoke RG21 8EN
(80)
Office 4
122 London Road, Camberley GU15 3TJ
(49)
Office 5
246 High Street, Crowthorne RG45 7AP
(30)
Office 7
67 Victoria Road, Farnborough GU14 7PL
(62)
Office 8
76 Yorktown Road, Sandhurst GU47 9BT
(26)
Office-24
30-30a School Road, Reading RG31 5AN
(10)
Staines-upon-Thames
4-8 Kingston Road, Staines-upon-Thames TW18 4LG
(7)
Sunningdale
Scotch Corner London Road, Sunningdale SL5 0ER
(2)
Uxbridge
10 High S, Uxbridge UB8 1JN
(0)
Uxbridge
10 High Street, Uxbridge UB8 1JN
(1)
Uxbridge
10 High Street, Uxbridge UB8 1JN
(1)
West Drayton
15 High St, West Drayton UB7 7QG
(1)
Windsor
Regency House, 4 Clarence Road, Windsor SL4 5AD
(6)
Woodley Office
301 Loddon Bridge Road, Woodley RG5 4BE
(135)


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