Romans
4.1/5, 1727 reviews
84% recommended
62% sales valuation accuracy
81% sales fee satisfaction
45% lettings valuation accuracy
29% lettings fee satisfaction
No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 62% 81% £34,000 £730,000
Lettings 45% 29% £650 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
436 35 478 162 296 22 161 12 74 51
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Romans Aldershot Customer Service...”

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May 13,2021
Minithumbup
By: 'Iain'
May 13,2021
0 people found
this helpful
I have been in the business of renting out property in Ash Vale, near Aldershot for the past 21-years. The biggest challenge I faced was in finding a decent property management company who cared about my custom as much as the fees they extract, often ...
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“Family's with children not welcome to rent...”

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May 10,2021
Minithumbdown
By: 'ZEW'
May 10,2021
0 people found
this helpful
Called for 3 properties to rent at different times. Every time got rejected because i have a 2 year old child and their excuse was that the landlords are asking for no children. There was nothing in the ads specified about it...
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“First time buyers, AVOID....”

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May 01,2021
Minithumbdown
By: 'Lauren'
May 01,2021
0 people found
this helpful
First time buyer, called to book a viewing last Friday, got told that Jack would call me back Monday at 9:30, had no call. Called on Tuesday and booked the viewing. Had no confirmation, so called on Thursday to confirm, which was correct. Turn up at ...
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“Late transferring rent...”

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Apr 26,2021
Minithumbdown
By: 'Nick'
Apr 26,2021
1 people found
this helpful
I rent a property through Romans. Although the tenant actually pays on time Romans seem to be able to choose when they transfer the money. The mortgage is due today and after chasing Romans for the past 4 days for the rent it still hasn’t ...
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“Please DO NOT USE Romans estate agents and es......”

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Apr 21,2021
Minithumbdown
By: 'Pauline'
Apr 21,2021
2 people found
this helpful
Please DO NOT USE Romans estate agents and especially the Uxbridge branch !! They are good to rent you a place but are a nightmare when you leave!! They will hold your deposit even if everything has been agreed with no issue with your landlord and ...
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“Congratulations and a big 'Thank You' to all ......”

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Mar 18,2021
Minithumbup
By: 'Zoe McIntyre'
Mar 18,2021
0 people found
this helpful
Congratulations and a big 'Thank You' to all the team at Romans especially Adam, Davina and Chloe who helped to sell my house in Holyport in less than a week the service they provided was excellent and Adam's help and advise was very much appreciated ...
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“Wonderful service...”

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Mar 16,2021
Minithumbup
By: 'Debbie Holmes'
Mar 16,2021
0 people found
this helpful
We have had nothing but excellent service from both Sasha and Alison at Romans. They have both been extremely communicative and helpful throughout the entire process of my son buying his first home. They have gone above and beyond what was expected of them and ...
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“Exemplary professional service...”

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Mar 07,2021
Minithumbup
By: 'Judi'
Mar 07,2021
0 people found
this helpful
We have had some bad experiences with some agents in the past, so we’re quite nervous when contacting an agent to sell our home. We contacted Romans, and they came to value our house the same day. We have received professional, courteous, knowledgeable and ...
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“My experience with Romans in Windsor has been exceptional......”

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Feb 23,2021
Minithumbup
By: 'Cher Tull'
Feb 23,2021
0 people found
this helpful
My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was ...
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“If you're looking for an esatate agent that m......”

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Feb 12,2021
Minithumbdown
By: 'Abiola'
Feb 12,2021
1 people found
this helpful
If you're looking for an esatate agent that make you feel completely less than human, then this is the best place for you. From not having the house cleaned before I moved in (during covid), to sending a contractor to fix our boiler that ended ...
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“Recent move...”

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Jan 26,2021
Minithumbup
By: 'Lisa'
Jan 26,2021
0 people found
this helpful
I recently moved house with the help of Dan, from the first viewing of the property right up until move in day Dan kept me up to date and answered any questions I had. He also checked in on me on moving day to make ...
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“Jess Glynn has been into my property several ......”

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Jan 25,2021
Minithumbdown
By: 'Mrs'
Jan 25,2021
0 people found
this helpful
Jess Glynn has been into my property several times and i am so please with the service that Jess has provided me i am going to instruct Romans as my agent. Jess has been both positive, informative and professional and i am pleased for Jess ...
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“Terrible service, left infuriated and let down...”

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Jan 19,2021
Minithumbdown
By: 'Former tenant'
Jan 19,2021
3 people found
this helpful
On the face of it, Romans is a pretty average lettings agent. They have a decent selection of properties and as a large business have all the people and processes in place you expect. The experience of actually renting through them is terrible. Be prepared ...
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“Romans letting agency... a really good experi......”

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Jan 19,2021
Minithumbup
By: 'HMS'
Jan 19,2021
0 people found
this helpful
Romans letting agency... a really good experience from my first phone call to moving in... the prompt replies to queries, the flexibility I needed was second to none... at every step of the way Daniella in the Bath office went the extra mile. Her customer ...
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“Exellent communication and customer service t......”

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Dec 31,2020
Minithumbup
By: 'Sarah'
Dec 31,2020
0 people found
this helpful
Exellent communication and customer service throughout the purchase. Friendly, informative staff who obtained answers to questions quickly, assisting toward a trouble-free purchase....
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“11 months since the sale agreed yet they are ......”

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Dec 11,2020
Minithumbdown
By: 'Akash'
Dec 11,2020
2 people found
this helpful
11 months since the sale agreed yet they are not giving us the exchange date. Numerous calls and email exchanged but all we hear from them is that the deal is on but when? They hurry in to putting sold sign outside the home but almost ...
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“It was Jon Langley who guided us through thi......”

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Dec 02,2020
Minithumbup
By: 'Patricia'
Dec 02,2020
0 people found
this helpful
It was Jon Langley who guided us through this often difficult procedure, even taking on the powerful developers who were our vendors twice and winning on both occasions. Would thoroughly recommend this young man to anyone especially if purchasing a new home....
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“Watch out for appalling service...”

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Oct 20,2020
Minithumbdown
By: 'LB'
Oct 20,2020
2 people found
this helpful
Absolutely appalling service. Agreed to leave tenancy early as new tenant available. requested notice before end of tenancy to collect remaining items and clean. Received a call to ask when I was returning the keys. Informed tenancy was ended the day before. No notice provided. ...
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“We are thinking about taking Romans and our l......”

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Oct 02,2020
Minithumbdown
By: 'RT'
Oct 02,2020
3 people found
this helpful
We are thinking about taking Romans and our landlords to The Property Ombudsman (but preferable the court) after they now are using edited photos and fraud to try and take money from our deposit (but first of course we will go to the TDS, but ...
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“Philippa at Romans Basingstoke ⭐️⭐️⭐️⭐️⭐️...”

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Sep 18,2020
Minithumbup
By: 'Richard'
Sep 18,2020
0 people found
this helpful
Philippa at Romans Lettings Basingstoke is the most helpful pragmatic friendly and proactive agent I have ever dealt with. She is so dynamic at sorting any issues and really makes you feel at ease when inevitable problems arise. I cannot say or speak highly enough ...
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“Rude, unhelpful and useless...”

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Aug 18,2020
Minithumbdown
By: 'AH'
Aug 18,2020
2 people found
this helpful
Very poor service with rude staff, and unhelpful and often confusing advice. If often appeared the staff did not seem to know what they were doing and acted in ways that slowed down the sales process.Would definitely avoid in the future....
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“Ian Lewis from Romans delivered the quality o......”

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Aug 04,2020
Minithumbup
By: 'Avtar'
Aug 04,2020
0 people found
this helpful
Ian Lewis from Romans delivered the quality of service as he had promised for the sale of our house. Very professional and efficient. Thank you so much Ian....
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“Don’t even bother, nothing gets repaired and ......”

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Apr 21,2020
Minithumbdown
By: 'Paul'
Apr 21,2020
4 people found
this helpful
Don’t even bother, nothing gets repaired and I’ve been waiting 5 weeks for my deposit and next stage is small claims court , never reply to emails and if there any problems then good luck as there is no help , personally my advice is avoid ...
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“They got me a tenant, but apart from that I e......”

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Feb 19,2020
Minithumbdown
By: 'Neil'
Feb 19,2020
2 people found
this helpful
They got me a tenant, but apart from that I experienced poor admin and mistakes at viewing stage and throughout the whole set up. I would not recommend Roman's and certainly will look to use another agency when my current one expires with them...
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“Great local Agent...”

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Feb 08,2020
Minithumbup
By: 'Mr'
Feb 08,2020
0 people found
this helpful
I purchased a property through Romans in Burnham. The service was open, honest, transparent and efficient. Will has a superb team that are hands on and dedicated in supporting customers. The entire process from start to finish was superb. We purchased the property with a ...
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“Fantastic job, Keep up the good work.I have ......”

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Nov 20,2019
Minithumbup
By: 'Sam'
Nov 20,2019
1 people found
this helpful
Fantastic job, Keep up the good work. I have been using estate agents for years to let my properties and I recently found Roman and they give the best rate with the best service. Hettie and Ema have always been prompt in responding to my ...
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“Terrible. Avoid like the plague....”

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Nov 18,2019
Minithumbdown
By: 'Elizabeth'
Nov 18,2019
2 people found
this helpful
Terrible. Avoid like the plague. Their complete ineptitude and lack of effort/care left my disabled brother homeless. Didn't return calls, basically didn't give a toss. If you're unlucky enough to have to deal with them for a purchase ask for Jacob. He will make ...
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“Fraiser is a very reliable polite and knowled......”

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Oct 12,2019
Minithumbup
By: 'Sanjay'
Oct 12,2019
0 people found
this helpful
Fraiser is a very reliable polite and knowledgeable individual. Be certain to ask for him when selling your house Excellent service and rapid response to any questions...
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“Horrendous experience. Unfortunately we are t......”

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Oct 01,2019
Minithumbdown
By: 'Clare'
Oct 01,2019
8 people found
this helpful
Horrendous experience. Unfortunately we are tied in for a year. My advice if ask for ALL the fees in writing. All the little add ons . They even want to force you to pay a monthly indemnity insurance premium to cover their incompetence ! As soon as ...
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“Romans lettings- avoid like the plague. Staff......”

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Sep 12,2019
Minithumbdown
By: 'Claudine'
Sep 12,2019
4 people found
this helpful
Romans lettings- avoid like the plague. Staff don’t always return calls, we have been falsely accused. They don’t care about the tenants - they forget that the tenants keep them in jobs. Our check-in inventory clearly states the garden had weeds. We have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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