5 Star Review
Apr 05,2018
By:
'Lucette'
Apr 05,2018
Branch: Aldershot, 167 Victoria Road
Services: Sales (as a Vendor)
Sold price: £265000
Would you recommend?: Yes
Postcode: GU12
Branch: Aldershot, 167 Victoria Road
Sales (as a Vendor)
Sold price: £265000
Postcode: GU12
0
people found
this helpful
Romans aldershot is highly recommended.
All staff are professional, polite and supportive. Everyone I met or spoken to on the phone have been brilliant and helped guide me through the process of moving.
My property was put on the market at a realistic price and ...
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Comment on agent fees
Good
0
people found
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Was this helpful?
Yes
“Sarah was fantastic from start to finish of finding us ......”
5 Star Review
Mar 07,2018
By:
'Maxine'
Mar 07,2018
Branch: Bracknell, Roman House118 The Broadway
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: RG12
Branch: Bracknell, Roman House118 The Broadway
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: RG12
0
people found
this helpful
Sarah was fantastic from start to finish of finding us what we wanted , explained what we wanted and the first house she showed us we rented, she was always available when we needed any questions answered and sent a lovely email after we moved in
...
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Comment on agent fees
As this is our first rental I didn't have any others to compare to
0
people found
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“I have had the worst experience with Romans Uxbridge branch. ......”
1 Star Review
Feb 20,2018
By:
'Tameka'
Feb 20,2018
Branch: Uxbridge, 10 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB10
Branch: Uxbridge, 10 High Street
Lettings (as a Tenant)
Postcode: UB10
7
people found
this helpful
I have had the worst experience with Romans Uxbridge branch. I suffered a lot due to their negligence of not ensuring that the landlord provided adequate heating for more than 8 months. Just imagine going through the winter season without adequate heating? Shame on you Romans!...
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Comment on agent fees
Bad. It' s all about the money with this company. Poor customer service.
7
people found
this helpful
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“Son unos estafadores, entre ellos y los landlords tienen el ......”
1 Star Review
Feb 06,2018
By:
'Mamba'
Feb 06,2018
Branch: Windsor, Regency House,4 Clarence Road
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: No
Postcode: SL4
Branch: Windsor, Regency House,4 Clarence Road
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: SL4
6
people found
this helpful
Son unos estafadores, entre ellos y los landlords tienen el negocio montado.
3-4 visitas en un a±o fotografiando tus cosas personales, sin permiso por escrito de ningºn tipo.
Caso omiso de los problemas del piso.
Y estafas a la hora de la devoluci³...
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Comment on agent fees
Unos atracadores de guante blanco
6
people found
this helpful
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Yes
“I tried to rent a flat from Romans, I liked ......”
1 Star Review
Dec 22,2017
By:
'Kim'
Dec 22,2017
Branch: Staines-upon-Thames, 4-8 Kingston Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: 72D
Branch: Staines-upon-Thames, 4-8 Kingston Road
Lettings (Prospective customer)
Postcode: 72D
16
people found
this helpful
I tried to rent a flat from Romans, I liked the flat and I put the offer in, than I found out estate agents Fees were £760.00
Where most estate agents fees range £200 - £250.
I asked the agent how do you justify the price being 300% more ...
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Comment on agent fees
Terrible
Stealing in brought day light
16
people found
this helpful
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Yes
“I have rented a property from Romans Estate Agents from ......”
1 Star Review
Dec 02,2017
By:
'Joanne'
Dec 02,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 33-34 Market Place
Lettings (as a Tenant)
Rent PCM: £850
Postcode: RG1
15
people found
this helpful
I have rented a property from Romans Estate Agents from February 2017 till October 2017.
I had just moved from Holland, found myself a permanent job, but still had to pay 5 months upfront, as was new in the country.
So I did use all my savings to ...
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Comment on agent fees
Very bad, never again.
15
people found
this helpful
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“This company is rude and only cares about how to ......”
1 Star Review
Nov 21,2017
By:
'Vivian'
Nov 21,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG2
Branch: Reading, 33-34 Market Place
Lettings (as a Tenant)
Postcode: RG2
13
people found
this helpful
This company is rude and only cares about how to get more money from you. Never take correct process or action to solve your problem but only keep calling you when they want mon from you. Will never have any business with them...
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13
people found
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“Worst estate agents I have ever used. Very poor customer ......”
1 Star Review
Nov 12,2017
By:
'AVOID'
Nov 12,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: RG1
Branch: Reading, 33-34 Market Place
Lettings (as a Tenant)
Rent PCM: £800
Postcode: RG1
12
people found
this helpful
Worst estate agents I have ever used. Very poor customer service and organisation, the only time they do a good job is when there is an opportunity to make money for themselves. AVOID....
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Comment on agent fees
Very high for the level of proficiency
12
people found
this helpful
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“Nightmare from start to finish. They seem to have a ......”
1 Star Review
Nov 07,2017
By:
'Unhappy'
Nov 07,2017
Branch: Bracknell, Roman House118 The Broadway
Services: Lettings (as a Tenant)
Rent PCM: £960
Would you recommend?: No
Postcode: RG12
Branch: Bracknell, Roman House118 The Broadway
Lettings (as a Tenant)
Rent PCM: £960
Postcode: RG12
9
people found
this helpful
Nightmare from start to finish.
They seem to have a new property manager every few months which goes to show they can't keep a steady position at that place and you get fobbed off to someone new who don't know what they are doing or ...
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Comment on agent fees
No good comments to say.
9
people found
this helpful
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Yes
“This is the worst agency I have ever dealt with.......”
1 Star Review
Nov 06,2017
By:
'Daphne'
Nov 06,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, 33-34 Market Place
Lettings (as a Tenant)
Postcode: RG1
9
people found
this helpful
This is the worst agency I have ever dealt with.
Our estate agency was really slow at picking important issues up and providing a resolution. In particular issues such as excessive mould in the house or broken windows during the winter. Issues like that took ...
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Comment on agent fees
Waste of money.
9
people found
this helpful
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Yes
“Rented a property in Maidenhead for 6 months, 3 of which we ......”
1 Star Review
Nov 02,2017
By:
'Th**f'
Nov 02,2017
Branch: Maidenhead, 41 Queen Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL6
Branch: Maidenhead, 41 Queen Street
Lettings (as a Tenant)
Postcode: SL6
5
people found
this helpful
Rented a property in Maidenhead for 6 months, 3 of which we only came to sleep as we had bought a house ourselves and where doing some decorating. Had many issues with the properties but Romans was never available for us. Only gave us part of the ...
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Comment on agent fees
don't know
5
people found
this helpful
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“Service from start to the end neen excellent.Sam was ......”
5 Star Review
Oct 31,2017
By:
'Rafal'
Oct 31,2017
Branch: Yateley, 62-64 Reading Road
Services: Sales (as a Vendor)
Sold price: £216000
Would you recommend?: Yes
Postcode: GU46
Branch: Yateley, 62-64 Reading Road
Sales (as a Vendor)
Sold price: £216000
Postcode: GU46
1
people found
this helpful
Service from start to the end neen excellent.Sam was very helpfull in any aspect of dealing with solicitor and fealing necessary forms.highly recommended...
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Comment on agent fees
Good
1
people found
this helpful
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Yes
“Check and double check your statements if you are a ......”
1 Star Review
Oct 30,2017
By:
'PS'
Oct 30,2017
Branch: Reading, 30-30a School Road
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: No
Postcode: RG30
Branch: Reading, 30-30a School Road
Lettings (as a Landlord)
Rent PCM: £950
Postcode: RG30
6
people found
this helpful
Check and double check your statements if you are a landlord.
Romans likes to hike the management fee. Small hike 1pp point. Without ever asking our permission or even notifying us.
They are very accommodating to get your business but then they just try to ...
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Comment on agent fees
Thiefs.
6
people found
this helpful
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“Greed at the most disgusting level. Charging £500 admin fees but ......”
1 Star Review
Oct 27,2017
By:
'Demisteriman'
Oct 27,2017
Branch: Gerrards Cross, 16 Packhorse Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: SL9
Branch: Gerrards Cross, 16 Packhorse Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SL9
9
people found
this helpful
Greed at the most disgusting level. Charging £500 admin fees but failed to make sure the house was clean enough for tenants to move in. Dirt and grease everywhere, cats hair layers on blinds, plague on windows. Anything is charged for with extortionate fees. If you ...
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Comment on agent fees
Extorionate
9
people found
this helpful
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“Would give zero stars if I could. Once you have ......”
1 Star Review
Oct 24,2017
By:
'John'
Oct 24,2017
Branch: Staines-upon-Thames, 4-8 Kingston Road
Services: Lettings (as a Tenant)
Rent PCM: £1075
Would you recommend?: No
Postcode: GU25
Branch: Staines-upon-Thames, 4-8 Kingston Road
Lettings (as a Tenant)
Rent PCM: £1075
Postcode: GU25
6
people found
this helpful
Would give zero stars if I could. Once you have signed the contract they are not interested. Made me get contents insurance on a unfurnished property, then did not fix a broken kitchen window(broken by previous tenant) thereby voiding the insurance ,should we be ...
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Comment on agent fees
Expensive
6
people found
this helpful
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“Oh dear.... **** agency ever! Never rent with them ... avoid stress ......”
1 Star Review
Oct 17,2017
By:
'Linda'
Oct 17,2017
Branch: Burnham, 78 High Street
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: SL2
Branch: Burnham, 78 High Street
Lettings (as a Tenant)
Rent PCM: £900
Postcode: SL2
16
people found
this helpful
Oh dear.... **** agency ever!
Never rent with them ... avoid stress and desapointment. Always pay rent on time but to get my deposit back that where my hell / nightmare started... please DO NOT RENT with them , that's a advice....
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16
people found
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“I had absolutely terrible service provided by Romans. the agent ......”
1 Star Review
Oct 02,2017
By:
'Kishwar'
Oct 02,2017
Branch: Maidenhead, 41 Queen Street
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: No
Postcode: SL4
Branch: Maidenhead, 41 Queen Street
Lettings (as a Tenant)
Rent PCM: £875
Postcode: SL4
8
people found
this helpful
I had absolutely terrible service provided by Romans. the agent doesn't conduct its business as per the defined standards, they are not keeping the customer (tenants) best interest in mind. I made a great mistake, after renting a property with Romans, I felt that I ...
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8
people found
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“Horrible service. Romans doesn't conduct its business with its tenants ......”
1 Star Review
Sep 28,2017
By:
'Kat'
Sep 28,2017
Branch: Caversham, 13 Bridge Street
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: RG2
Branch: Caversham, 13 Bridge Street
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG2
15
people found
this helpful
Horrible service. Romans doesn't conduct its business with its tenants best interest in mind. It is all about money. After renting a property with them I feel that I was only being used. They have failed me several times in particular by sending the wrong ...
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Comment on agent fees
Terrible
15
people found
this helpful
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Yes
“Moved out 5 weeks ago after caring for the property as ......”
1 Star Review
Sep 27,2017
By:
'VictimOfRomans'
Sep 27,2017
Branch: Wokingham, 4 King Street Lane
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: No
Postcode: SL50
Branch: Wokingham, 4 King Street Lane
Lettings (as a Tenant)
Rent PCM: £925
Postcode: SL50
7
people found
this helpful
Moved out 5 weeks ago after caring for the property as if my own and receiving glowing 3 monthly inspection reports on the state of the property. Very pleased with service during tenancy but after chasing 3 weeks after moving out no action had been taken by the ...
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Comment on agent fees
My only issue is with retention of deposit at end of tenancy. This is very much stacked against the tenant whose only redress seems to be through a lengthy ombudsman process.
7
people found
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“Disappointing and disrespectful. Three different viewings at three different times ......”
1 Star Review
Sep 21,2017
By:
'Absolutely'
Sep 21,2017
Branch: Camberley, 122 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: GU21
Branch: Camberley, 122 London Road
Sales (Prospective customer)
Postcode: GU21
7
people found
this helpful
Disappointing and disrespectful. Three different viewings at three different times that were cancelled and I was not informed. I wasted petrol and time going back and forth. I will not go back to them again and waste my time....
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Comment on agent fees
N/A
7
people found
this helpful
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Yes
“The service provided by the agent was brilliant. We have ......”
4 Star Review
Sep 19,2017
By:
'Youkis'
Sep 19,2017
Branch: Uxbridge, 10 High Street
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: UB8
Branch: Uxbridge, 10 High Street
Lettings (as a Tenant)
Rent PCM: £850
Postcode: UB8
1
people found
this helpful
The service provided by the agent was brilliant. We have been kept up to date with every step of the rental procedure and have been encouraged to call at any time regarding any enquiry. took a couple days before we moved in to our first ...
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Comment on agent fees
good
1
people found
this helpful
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“Awful. Avoid like the plague! I was in my property ......”
1 Star Review
Sep 15,2017
By:
'UnhappyCustomer'
Sep 15,2017
Branch: Bracknell, Roman House118 The Broadway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG12
Branch: Bracknell, Roman House118 The Broadway
Lettings (as a Tenant)
Postcode: RG12
11
people found
this helpful
Awful. Avoid like the plague! I was in my property for 5 years, rent was always on time and I had inspections every 12 weeks through the whole time so they were aware the house was always spotless. I moved out on Friday and the landlord agreed ...
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Comment on agent fees
Extortionate.
11
people found
this helpful
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Yes
“This is the poorest service we never had, read all ......”
1 Star Review
Sep 07,2017
By:
'8'
Sep 07,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: RG1
Branch: Reading, 33-34 Market Place
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: RG1
8
people found
this helpful
This is the poorest service we never had, read all these comment, be careful when you use them. Our contract ends in April 2017 but we have emailed, called many times to chase our deposit, it looks like no one is working there, no reply at ...
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Comment on agent fees
very bed
8
people found
this helpful
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“Absolutely appalling service. Didn't respond to initial queries when we ......”
1 Star Review
Aug 23,2017
By:
'Don'
Aug 23,2017
Branch: Wokingham, 4 King Street Lane
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: No
Postcode: RG41
Branch: Wokingham, 4 King Street Lane
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: RG41
6
people found
this helpful
Absolutely appalling service. Didn't respond to initial queries when we first took up tenancy. There were only one set of keys so we had to get further keys cut which we had to pay for. Left the property clean and they are refusing to give ...
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Comment on agent fees
No comment
6
people found
this helpful
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“The worst agency i had to deal with EVER! Rude, ......”
1 Star Review
Aug 23,2017
By:
'Dora'
Aug 23,2017
Branch: West Drayton, 15 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB7
Branch: West Drayton, 15 High Street
Lettings (as a Tenant)
Postcode: UB7
11
people found
this helpful
The worst agency i had to deal with EVER! Rude, lazy, incompetent! their fees for simple procedures are ridiculously high and you have to chase them up to do their work....
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Comment on agent fees
bad
11
people found
this helpful
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“We rented from romans who lied to us that the ......”
1 Star Review
Aug 04,2017
By:
'Never'
Aug 04,2017
Branch: Farnborough, 67 Victoria Road
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: No
Postcode: GU14
Branch: Farnborough, 67 Victoria Road
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: GU14
8
people found
this helpful
We rented from romans who lied to us that the property has no leaks. The ensuite leaked into bedroom 4 and to the downstairs once we moved in. The cheap landlord refused to fox but told us not to use the 2 rooms with no compensation. This ...
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8
people found
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“25 Broadmead, Farnborough, GU14 0RJ- We rented this very old property ......”
1 Star Review
Aug 03,2017
By:
'Jeshen'
Aug 03,2017
Branch: Farnborough, 67 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU14
Branch: Farnborough, 67 Victoria Road
Lettings (as a Tenant)
Postcode: GU14
5
people found
this helpful
25 Broadmead, Farnborough, GU14 0RJ- We rented this very old property for a year and a half. The property is in a very bad state with mould/damp/plumbing issues. The landlord will do nothing to fix it whilst staying there and will only look to ...
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5
people found
this helpful
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“We have rented our property through Romans for a good ......”
5 Star Review
Jul 11,2017
By:
'Great'
Jul 11,2017
Branch: Camberley, 122 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: GU46
Branch: Camberley, 122 London Road
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: GU46
0
people found
this helpful
We have rented our property through Romans for a good few years now but I must commend Charlotte Wild for her diligence, efficiency, communication and polite professionalism from the beginning to the end of the process. Certainly the best service we have received on that ...
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Comment on agent fees
There are cheaper around but do look at the detail and compare the service they all offer. Choose the one that suits you best.
0
people found
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“Avoid! They lied about the parking space coming with the ......”
1 Star Review
Jul 10,2017
By:
'Evie'
Jul 10,2017
Branch: Burnham, 78 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL11
Branch: Burnham, 78 High Street
Lettings (as a Tenant)
Postcode: SL11
12
people found
this helpful
Avoid! They lied about the parking space coming with the flat, and only found out 5 days before moving. We are currently proceeding with the matter legally....
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12
people found
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“Romans are the worst agents I have experienced as a ......”
1 Star Review
Jul 07,2017
By:
'Roy'
Jul 07,2017
Branch: Reading, 33-34 Market Place
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: No
Postcode: RG1
Branch: Reading, 33-34 Market Place
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: RG1
11
people found
this helpful
Romans are the worst agents I have experienced as a landlord. Every email or phone call to them has to be followed up as they never reply promptly or within a reasonable period. They show no client relationship skills. Basically provide a pathetic service from ...
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Comment on agent fees
Average fees but should be discounted given the terrible service.
11
people found
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