• Bronwyn Sheratt
    Bronwyn Sheratt
  • Bill Rockett
    Bill Rockett
  • Hayley Pugh
    Hayley Pugh
  • Ben Harding
    Ben Harding
  • Julie Gilly
    Julie Gilly
  • Will Sephton
    Will Sephton
  • Carin Nuttall
    Carin Nuttall
Rockett Home Rentals is an ARLA accredited, independent letting agent based in Wolstanton, Newcastle-under-Lyme. The company was founded by Bill Rockett in 2003 and since then we have built our reputation around our professionalism and first class service, offering a unique packaged service that takes away the stress of letting or renting a property.
We pride ourselves on being incredibly knowledgeable about the local area; advising landlords where to invest and finding the best property for eac
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Properties for sale
Properties for rent
Apr 12,2017
Minithumbup
Bill Rockett
Bronwyn Sheratt
By:
Apr 12,2017
0 people found
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Rockett Homes are lightyears ahead of all the other agents in all aspects of the rental market. The first time I met Bill he was actually the 5th agent to come and view my 7 bedroom HMO near Staffs University. The first two agents that came said they would struggle to rent it with 7 bedrooms. The next 2 agents said that they don't really like doing students. When Bill Came his eyes lit up with the enthusiasm and encouragement. He loves these types of properties and he knows exactly how to m...
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Comment on agent fees
Very very Reasonable
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Apr 11,2017
Minithumbup
Bill Rockett
Hayley Pugh
By:
Apr 11,2017
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Top marks for Bill and his team, always helpful very knowledgable and will always call you back if the person you are looking for is unavailable. Keep ROCKING !!!...
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Mar 31,2017
Minithumbup
Bronwyn Sheratt
Hayley Pugh
By:
Mar 31,2017
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All staff have always been helpful and informative. The communication is clear and not misleading. Easy to contact and always professional. I would highly recommend....
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Mar 30,2017
Minithumbup
Bill Rockett
Hayley Pugh
By:
Mar 30,2017
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This is the best and only way to find a tenant, get Rocket to do it for you. They have always found good honest tenants. I would recommend Rocket Rentals....
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Comment on agent fees
fair
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By: Bill Rockett
Mar 31, 2017
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Thanks Dave, greatly appreciated. ...
Mar 29,2017
Minithumbup
By:
Mar 29,2017
0 people found
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Rocket have always provided an exceptional service. They are always quick to respond to any queries and provide a great customer service. Additionally, their website is easy to access and very helpful....
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Comment on agent fees
Good
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Mar 29,2017
Minithumbup
Hayley Pugh
Bronwyn Sheratt
By:
Mar 29,2017
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After moving into our property in June of last year, Hayley & Bronwyn have been very helpful & dealt with any issues we have had, albeit it very few. My father-in-law was taken seriously ill shortly after moving in and as we were all concerned, Rockett had no issues with my father & mother-in-law moving in with us. in addition, when I was taken ill earlier in the year and my rent was running slightly late, Hayley and her team were very understanding and took away any worries my wife ...
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Comment on agent fees
As the fees are quite generic throughout the rental market, we found that Rockett are quite competitive.
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Mar 28,2017
Minithumbup
Hayley Pugh
Bill Rockett
By:
Mar 28,2017
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Rockett home rentals were very helpful and lovely people to deal with, they care about the properties they manage and looked after us from the application to handing over the keys. From meeting Bill for our viewing i knew they were the right people to find our new home. A special mention to Hayley who was very helpful through each step of the process....
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Comment on agent fees
Good
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Mar 28,2017
Minithumbup
Bill Rockett
By:
Mar 28,2017
0 people found
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Fantastic company and service, my son Lance Ward recommended Rocket as he was so pleased with the service I would hugely recommend this company...
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Comment on agent fees
Very reasonable
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Mar 28,2017
Minithumbup
Hayley Pugh
By:
Mar 28,2017
0 people found
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Bill & his staff have looked after our letting in a very efficient & helpful manner. Any queries we have had were dealt with quickly and in a very professional way and we would certainly recommend the company to anyone else. All staff we have spoken to by phone particularly Katherine & Hayley have always been nice to talk to. Good Luck Bill in your future business....
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Comment on agent fees
Very fair charges.
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Mar 28,2017
Minithumbup
Bill Rockett
By:
Mar 28,2017
0 people found
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We have been clients of Rockett Home Rentals as landlords letting our property since 2006. As we have lived outside the area and sometimes the country, we have been very reliant on our agent to identify appropriate tenants, deal with tenant problems and collect monthly rents. Bill has provided an excellent and prompt service, and been proactive with the above at very competitive rates. We highly recommend this dedicated lettings agency to any landlords and tenants....
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Comment on agent fees
Very competitive and fair.
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Mar 28,2017
Minithumbup
Hayley Pugh
By:
Mar 28,2017
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Everyone at Rockett always handle any issues and queries very quickly and professionally. I have been with them for over 10 ears as a landlord of various properties and they have always found good tenants, gained good rents and leases as well as being polite and helpful....
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Mar 28,2017
Minithumbup
Hayley Pugh
By:
Mar 28,2017
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Great service and very user friendly. I have been dealing with Rocketts for over four years now and they were recommended by my business partner who has now been dealing with them for over ten years. My principal contact was Lucas who was excellent but I have to say that since he left Hayley has surpassed Lucas she has been excellent ++ ably supported by Katherine. Whilst other agents have approached me I have never really considered an alternative as the service and knowledge of Rocketts can...
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Comment on agent fees
don't know if competitive as not compared to other providers - don't need to if the service level continues
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Mar 28,2017
Minithumbup
Bill Rockett
Hayley Pugh
By:
Mar 28,2017
0 people found
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Many thanks again to Bill, Hayley and their excellent team on providing an all round professional and full service for both landlords and tenants....
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Comment on agent fees
Could be more competitive if more than one property is involved
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By: Bill Rockett
Mar 30, 2017
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Please email me (bill@rocketthomerentals.com) so that I can thank you for the wonderful review. ...
Mar 28,2017
Minithumbdown
Bill Rockett
By:
Mar 28,2017
0 people found
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I used Rockett Homes to rent out the four properties that I own. All staff are extremely efficient and always on hand to answer any queries I may have....
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Comment on agent fees
The fees are good value for money.
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By: Bill Rockett
Mar 31, 2017
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Thanks for the great review ...
Mar 28,2017
Minithumbup
Bill Rockett
By:
Mar 28,2017
0 people found
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Fantastic agents. Took al of the stress out of letting the property! Sorted out all teething problems. Keep an eye on any ongoing issues. Great support to landlord and tenants!...
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Comment on agent fees
Comparable fees with other agents!
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
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We have been renting with Rockett Homes since august 2016. they were very helpful in helping us through the process and even went above and beyond when there was an issue, to sort it out and get us in the property. Couldnt be happier with the service they provide....
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Comment on agent fees
good
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Mar 27,2017
Minithumbup
Bill Rockett
By:
Mar 27,2017
0 people found
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As a landlord of multiple student properties I decided to use Rockett Home Rentals to help with Marketing. I was advised very well and Bill was very positive and upbeat. I would recommend them to any landlord looking for an agent....
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Comment on agent fees
Very Competative
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By: Bill Rockett
Mar 30, 2017
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Please email me (bill@rocketthomerentals.com) so that I can thank you for the wonderful review. ...
Mar 27,2017
Minithumbup
Hayley Pugh
By:
Mar 27,2017
0 people found
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Have always been organised and timely with any questions or concerns we have had throughout our tenancy. Have been a supportive bridge between you ourselves and the landlord...
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By: Bill Rockett
Mar 30, 2017
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Please email me (bill@rocketthomerentals.com) so that I can thank you for the wonderful review. ...
Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
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An excellent service with great attention to detail and piece of mind. Good fees, quality customer care and lovely properties to choose from around the area....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Hayley Pugh
By:
Mar 27,2017
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I have been dealing with Bill @ Rockett Homes for 10 years now. I have always found the customer service to be fantastic. All the staff are helpful nothing is too much for them. Highly recommended!!!...
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Mar 27,2017
Minithumbup
Hayley Pugh
Bill Rockett
By:
Mar 27,2017
0 people found
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I have used Rocketts for my BTL and they are very good. Very quick to respond to any queries or issues. I would highly recommend as not only do they offer a great service. They also get a great rate for your property too....
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Comment on agent fees
Generally similar to others.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Bill Rockett
Hayley Pugh
By:
Mar 27,2017
0 people found
this helpful
Having rented property both residentially and commercially, I cannot reccommed Rocket Home Rentals enough. Totally committed professionals thank you Bill and the team....
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Comment on agent fees
Good
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Mar 27,2017
Minithumbup
Hayley Pugh
By:
Mar 27,2017
0 people found
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Absolutely brilliant, needed a quick move and I was worried I wouldn't pass Credit Check due to bad credit but they went through everything with me and with in 3 weeks I was moved into my flat. could not recommend them high enough!...
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Comment on agent fees
Good
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Mar 27,2017
Minithumbup
Bill Rockett
By:
Mar 27,2017
0 people found
this helpful
We have rented a property through rockett for a few months now. The service has been fantastic and in the beginning the checks were made quick and easy with the team. Bill was always there to help with any queries we had and we moved in the property quickly too!...
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Comment on agent fees
Good
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Coming from overseas, I have been very pleased to find Rockett Home Rentals on my way, and I will not allocate any staff member to this review as all the 4 of them I add to deal with have been very helpful and supportive, providing good advices. In particular, they demonstrate excellent reactivity with regards to any issue we can have with the property....
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Mar 27,2017
Minithumbup
Bill Rockett
Hayley Pugh
By:
Mar 27,2017
0 people found
this helpful
As a first time landlord I was concerned about the costs V effectiveness of appointing an agent to over see the letting of my property. Bill explained the pros and cons and reassured me that his companies service was second to none. My house was let within 2 days of advertising to a couple that are excellent long term tenants. Hayley supervised the contracts and the after sales service took away any small issues. I am now earning more rental income than I would have done if I had advertised pri...
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Comment on agent fees
I thought the fees were extremely fair when you consider the work they have to do in order to pair Landlord with tenant
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Mar 27,2017
Minithumbup
Hayley Pugh
By:
Mar 27,2017
0 people found
this helpful
A REALLY NICE PROPERTY TO LIVE ALONE, WONDERFUL VIEW, AND CONVENIENCE TRANSPORTATION. JUST 9 MINUTES DRIVE TO TOWN CENTRE. THERE ARE A SUPERMARKET AND MAIL OFFICE NEARBY....
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Comment on agent fees
GOOD
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Mar 27,2017
Minithumbup
Hayley Pugh
By:
Mar 27,2017
0 people found
this helpful
I have been with Bill and his team now for some nine or ten years. Personally I would not consider going elsewhere. Renting a property is not always an easy ride, you will have issues at some point or another. It is very important that you have an agent with knowledge and experience who will act on your behalf and deal with issues that may arise professionally. Rockett Home Rentals have always fulfilled that. Equally if the tenants need any help they are quick to respond and we have always sorte...
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Comment on agent fees
The fees are very reasonable but more importantly it is the service that comes with these fees that matters. Bill Rockett's staff have always been thorough and reliable both when I have encountered problems and with researching prospective tenants.
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
The Rockett Home Rentals Team were a pleasure to deal with and took a lot of stress out of finding a rental home for our family. From making an initial enquiry, the team returned our calls, followed up on what they promised and liaised with all parties to ensure the process ran smoothly. We were really impressed with the professionalism, the systems they have in place to make all the form filling much easier as it was done digitally and over email. The communcation was great too, through phon...
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Comment on agent fees
Fees for the agent were fair and justified by the level of service.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Hayley Pugh
By:
Jan 11,2017
0 people found
this helpful
Rocket Home Rentals were a pleasure to deal with, I had a difficult time whilst renting my apartment and Hayley went out of her way to be helpful. My rental property is beautiful and everything went to plan thanks to Rockett....
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Comment on agent fees
I thought the fees were reasonable
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By: Katharine Slater
Jan 18, 2017
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Thank you very much for your review! From the Team at Rockett Home Rentals. ...
Areas covered
  • ST5
  • ST4
  • CW2
  • CW1
  • CW5
  • ST5
  • ST4
  • CW2

ARLA NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 24 0 0 0 0 0 0 0

Job vacancies

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Agent Fees

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Last updated at 2:04 PM 13/04/2017 by allAgents

Complaints Procedure

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Last updated at 2:04 PM 13/04/2017 by allAgents

Awards won by Rockett Home Rentals

Individual Branch Awards

Bronwyn Sheratt Bronwyn Sheratt
Property administrator
3 reviews

About Bronwyn No description set View full profile
Bill Rockett Bill Rockett
Director
19 reviews

About Bill No description set View full profile
Hayley Pugh Hayley Pugh
Administrator
20 reviews

About Hayley No description set View full profile
Ben Harding Ben Harding
Senior lettings negotiator
0 reviews

About Ben Ben is the newest addition to our team and will be the smiling face that greets you at all of our property viewings.With 7 years' experience in lettings in Cheshire, Ben is now taking Staffordshi View full profile
Julie Gilly Julie Gilly
Office Manager
0 reviews

About Julie Julie has moved across to lettings after years in outsourcing & project management, administration management and policing. She has a degree in Forensic science & Psychology. Julie has a keen interest View full profile
Will Sephton Will Sephton
Inventory clerk
0 reviews

About Will No description set View full profile
Carin Nuttall Carin Nuttall
Inventory clerk
0 reviews

About Carin No description set View full profile

Firm Address

1 Silverdale Road
Newcastle under Lyme
Staffordshire
ST5 8BQ
01782 638111



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