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The UK's Largest Customer Review Website for the Property Industry

3.7/5, 19 Reviews
68% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 50% | £210,000 | £210,000 |
| Lettings | 0% | 50% | £800 | £2,400 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 5 | 4 | 0 | 6 | 0 | 1 | 1 |
Rochills Estate Agency
69 High Street, Walton On Thames, Surrey
KT12 1DJ
01932 222 120








By : 'Frank'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Rent PCM : £980
Would you recommend ? : No
Postcode : TW13
My wife and I yesterday finally got the justice we deserve from a scam , unresponsive and infact heartless letting agents like Rochills. Sarah Roccia is a lady that has a heart of stone( inhumane) so also is Sasha!! Despite constantly paying our rent during the height of covid 19 on a flat we ... Read Full Review

By : 'Matthew'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT12
We have used lots of different Estate Agents in this area, but for me Rochills are the standout option. They actually know about the house they are selling, are happy to give advice on things we are unsure of, and overall are incredibly friendly. It is safe to say we will be using no one else in ... Read Full Review

By : 'thank'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT13
I would like to say thank you to Rochills for their great, prompt and professional service. They always dealt with everything promptly and were very helpful. I was a tenant and will certainly recommend this agency to anyone. Thank you Rotchills and special thank you to Sarah Rocciah. All ... Read Full Review
By : Sarah
2 May 2019Many thanks Olinka for your kind comments. We wish you the best for the...
By : 'Rab'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : KT13
Extremely unprofessional, unresponsive and discriminating. Did not heed to any repair requirements of the flat and finally are not returning the deposit. Spent a lot of time chasing this agency and professionals stay away for peace of ... Read Full Review
Bad
By : Sarah Roccia
2 Jan 2019Dear Ravi, Naturally we are disappointed that you have sought to write this review which is incorrect. The independant check out report that was carried out on the property when you left clearly...

By : 'Tawanda'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : KT12
We received very quick,efficient and personalised service when we rented a property via Rochills.The communication was second to none,email responses were very prompt.Check in and check out service were done with 100% honesty.We couldn't have asked for ... Read Full Review
Lowest fees at the moment.Great value for money.For the amount of work that is done,the fees were more than justifiable.
Lowest fees at the moment.Great value for money.For the amount of work that is done,the fees were more than justifiable.


By : 'Avoid'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : KT12
At first - They charge ''check out fee'' - £100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charged ... Read Full Review
change your thievish policy!
At first - They charge ''check out fee'' - £100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charged me for £200. I They are thieves and shams in one agency! people avoid.
By : Sarah Roccia
27 Oct 2015Naturally we are very disappointed to have received this review, the contents of which are totally unfounded and untrue. The procedure for dealing with deposits at the end of tenancy are clearly...
By : 'Henk'
Branch : Walton On Thames, 69 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : KT12
Having done a number of viewing with a couple of the estate agents from Rochills, I am happy to strongly recommend them. They have been very informative and honest, which is hard to find in this market. We have been very impressed on their market knowledge and the way they handle of the sales ... Read Full Review
By : 'James'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT12
Rochills are the most unorganised and unethical agency I have ever seen. Their director offers nothing but a web of lies to cover up their own poor sales tactics. I wouldn't ever consider using them ... Read Full Review
By : Rochills Estate Agency
8 Mar 2015"James " Thank you for the review as we pride ourselves in continuing to improve our services . Unfortunately we do not recognize who you are ? To our knowledge we have not dealt with a...

By : 'John'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Sold price : £210000
Would you recommend ? : Yes
Postcode : KT12
I am an investor and this was the first time I have used Rochills. It turned out to be a complicated purchase with various issues connected to the lease extension but Craig Kirk and his colleagues were informative, positive and patient. Eventually, the purchase was completed. I would use ... Read Full Review

By : 'Giovanni'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : KT12
If Heineken did Estate Agents!... I bought my very first house from Rochills in 2006, and have used them to let my property for almost all of that time. Every team member is courteous, polite, and highly professional. They always listen to my needs, are proactive, respond quickly and get things ... Read Full Review
Very competitive with their fees, and looked after me as a loyal customer :)

By : 'Anonymous'
Branch : Walton On Thames, 69 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : KT12
From the moment I registered with Rochills I found their attitude to be rude and untrustworthy. Marcel is the owner I believe and I actually found him to be the worst, at one point he offered to sell my property by telling me that the one opposite went to sealed bids above asking price, not the ... Read Full Review
Be more honest.
By : rochills
29 May 2014Dear "Anonymous" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on ...

By : 'Mrs'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT12
We have been very pleased with the service we have had from all the staff at Rochills and in particular Craig Kirk. It was really professional and helpful at all times and made what is often a stressful experience a real pleasure. When we got the telephone call from Craig to confirm Exchange of ... Read Full Review
By : 'Chris'
Branch : Walton On Thames, 69 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT12
Hi, Terrible experience with lots of hidden cost and arguments involved which will make life miserable during the period of tenancy Stay away from ... Read Full Review
By : rochills
30 Apr 2014Dear "Chris" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on ...
By : 'Alexa'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT8
The process of buying a new home is always stressful but Rochills made the experience much easier to deal with by responding quickly to my calls and emails and offering help and advice where needed. I would absolutely recommend using Rochills to anyone considering buying or selling in the area. I ... Read Full Review


By : '�260K'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT13
Extremely helpful all the way from putting my property on the market to completion of sale. Kept well informed during progress of the sale. Most efficient dealing with everyone involved including solicitors, buyer ... Read Full Review
By : Marcel Roccia
18 Oct 2014Thank you for your kind comments - we hope you enjoy your new home and look forward to you visiting us from time to...


By : 'Mr'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12
We would highly recommend Rochills Estate Agent. We were looked after and helped through the whole process of selling our property. We were kept up to date with viewings and feedback. The service provided by Rochills was very professional and tailored to our ... Read Full Review
By : Marcel Roccia
18 Oct 2014Thank you for your kind comments , we appreciate the feedback...

By : 'Andy'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT12
We dealt with Craig for the majority of the sale. He kept us apprised of progress on a regular basis throughout and was always polite and courteous. He was approachable and usually available to speak to and if he wasn't he would call back within a short space of time. We were very satisfied ... Read Full Review


By : 'thomas'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT12
Craig & Lana provided a professional service, always keeping me up to date and well ... Read Full Review

By : 'keates'
Branch : Walton On Thames, 69 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
very helpful throughout, after going to every agent on the high street the one agent i kept throughout was rochills. they got us a very good price after countless offers and were very proactive throughout. always gave feed back by the following day. wish them all the best ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents