Rochills Estate Agency
3.7/5, 19 reviews
68% recommended
50% sales valuation accuracy
60% sales fee satisfaction
0% lettings valuation accuracy
40% lettings fee satisfaction



Property Features

Rochills Estate Agency was established in 2003 and is now one of the leading independent Estate Agencies in the Walton On Thames area. We specialise in Residential Sales, Property Letting and Management, Mortgage finance, Land and New Homes. show more Rochills Estate Agency was established in 2003 and is now one of the leading independent Estate Agencies in the Walton On Thames area. We specialise in Residential Sales, Property Letting and Management, Mortgage finance, Land and New Homes.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 60% £210,000 £210,000
Lettings 0% 40% £800 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 5 4 0 6 0 1 1
Areas covered
  • KT12
  • Walton on Thames
  • KT13
  • Weybridge
  • KT8
  • Hersham
  • KT10
  • TW17
  • TW16
  • KT15
Address

69 High Street
Walton On Thames
Surrey
KT12 1DJ
01932 222 120

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS TDS The Guild Move With Us
Latest Properties

No Properties

“My wife and I yesterday finally got the justi......”

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Feb 23,2022
Minithumbdown
SARAH
By: 'Frank'
Feb 23,2022
1 people found
this helpful
My wife and I yesterday finally got the justice we deserve from a scam , unresponsive and infact heartless letting agents like Rochills. Sarah Roccia is a lady that has a heart of stone( inhumane) so also is Sasha!! Despite constantly paying our rent during the ...
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“Best Estate Agents in Walton...”

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Nov 09,2020
Minithumbup
Callum
By: 'Matthew'
Nov 09,2020
1 people found
this helpful
We have used lots of different Estate Agents in this area, but for me Rochills are the standout option. They actually know about the house they are selling, are happy to give advice on things we are unsure of, and overall are incredibly friendly. It ...
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“thank you...”

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May 01,2019
Minithumbup
SARAH
By: 'thank'
May 01,2019
1 people found
this helpful
I would like to say thank you to Rochills for their great, prompt and professional service. They always dealt with everything promptly and were very helpful. I was a tenant and will certainly recommend this agency to anyone. Thank you Rotchills and special thank you ...
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Was this helpful? Yes
By: Sarah
May 02, 2019
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Many thanks Olinka for your kind comments. We wish you the best for the future ...

“Very Bad Experience...”

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Dec 20,2018
Minithumbdown
By: 'Rab'
Dec 20,2018
1 people found
this helpful
Extremely unprofessional, unresponsive and discriminating. Did not heed to any repair requirements of the flat and finally are not returning the deposit. Spent a lot of time chasing this agency and professionals stay away for peace of mind....
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Comment on agent fees
Bad
Was this helpful? Yes
By: Sarah Roccia
Jan 02, 2019
View all comments (1)
Dear Ravi, Naturally we are disappointed that you have sought to write this review which is incorrect. The independant check out report that was carried out on the property when you left clearly shows the poor state that you the tenant left the property in and you are fully aware of this ...

“We received very quick,efficient and personalised service when we ......”

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Dec 15,2015
Minithumbup
JURGEN
By: 'Tawanda'
Dec 15,2015
1 people found
this helpful
We received very quick,efficient and personalised service when we rented a property via Rochills.The communication was second to none,email responses were very prompt.Check in and check out service were done with 100% honesty.We couldn't have asked for more....
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Comment on agent fees
Lowest fees at the moment.Great value for money.For the amount of work that is done,the fees were more than justifiable.
Was this helpful? Yes

“At first - They charge ''check out fee'' - £100! These ......”

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Oct 26,2015
Minithumbdown
JURGEN
By: 'Avoid'
Oct 26,2015
1 people found
this helpful
At first - They charge ''check out fee'' - £100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to ...
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What agent could do to change your mind?
change your thievish policy!
Attached Filesnbsp;
Comment on agent fees
At first - They charge ''check out fee'' - ‚£100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charged me for ‚£200. I They are thieves and shams in one agency! people avoid.
Was this helpful? Yes
By: Sarah Roccia
Oct 27, 2015
View all comments (1)
Naturally we are very disappointed to have received this review, the contents of which are totally unfounded and untrue. The procedure for dealing with deposits at the end of tenancy are clearly set out in your Tenancy Agreement which you signed. We have provided you with the Landlord's proposed deductions and rather than opening communication and negotiating on these you have chosen to publicly abuse us in this rather churlish manner. Your check out charge is clearly outlined to you in you ...

“Having done a number of viewing with a couple of ......”

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May 27,2015
Minithumbup
By: 'Henk'
May 27,2015
3 people found
this helpful
Having done a number of viewing with a couple of the estate agents from Rochills, I am happy to strongly recommend them. They have been very informative and honest, which is hard to find in this market. We have been very impressed on their market ...
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“Rochills are the most unorganised and unethical agency I have ......”

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Mar 08,2015
Minithumbdown
By: 'James'
Mar 08,2015
0 people found
this helpful
Rochills are the most unorganised and unethical agency I have ever seen. Their director offers nothing but a web of lies to cover up their own poor sales tactics. I wouldn't ever consider using them again....
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Was this helpful? Yes
By: Rochills Estate Agency
Mar 08, 2015
View all comments (1)
"James " Thank you for the review as we pride ourselves in continuing to improve our services . Unfortunately we do not recognize who you are ? To our knowledge we have not dealt with a James recently. Interestingly we note that you have posted a similar review with another Estate Agency in the Walton on Thames area . Our conclusion is that your review is a fictitious review and would welcome you to contact us asap to discuss your concerns. ...

“I am an investor and this was the first time ......”

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Feb 15,2015
Minithumbup
craig
By: 'John'
Feb 15,2015
3 people found
this helpful
I am an investor and this was the first time I have used Rochills. It turned out to be a complicated purchase with various issues connected to the lease extension but Craig Kirk and his colleagues were informative, positive and patient. Eventually, the purchase was ...
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“If Heineken did Estate Agents!...I bought my very first ......”

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Feb 13,2015
Minithumbup
craig
By: 'Giovanni'
Feb 13,2015
2 people found
this helpful
If Heineken did Estate Agents!... I bought my very first house from Rochills in 2006, and have used them to let my property for almost all of that time. Every team member is courteous, polite, and highly professional. They always listen to my needs, are proactive, ...
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Comment on agent fees
Very competitive with their fees, and looked after me as a loyal customer :)
Was this helpful? Yes

“From the moment I registered with Rochills I found their ......”

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May 29,2014
Minithumbdown
By: 'Anonymous'
May 29,2014
0 people found
this helpful
From the moment I registered with Rochills I found their attitude to be rude and untrustworthy. Marcel is the owner I believe and I actually found him to be the worst, at one point he offered to sell my property by telling me that the ...
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What agent could do to change your mind?
Be more honest.
Attached Filesnbsp;
Was this helpful? Yes
By: rochills
May 29, 2014
View all comments (1)
Dear "Anonymous" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on this occasion we don't who you are and do not recall any such discussions. I would welcome you to contact me to discuss directly on 01932 22 21 20 or respond in to this review with further details. Unless we hear back from you we can only assume that this is a fake review. I look forward to hearing from you. ...

“We have been very pleased with the service we have ......”

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May 16,2014
Minithumbup
craig
By: 'Mrs'
May 16,2014
2 people found
this helpful
We have been very pleased with the service we have had from all the staff at Rochills and in particular Craig Kirk. It was really professional and helpful at all times and made what is often a stressful experience a real pleasure. When we got ...
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“Hi,Terrible experience with lots of hidden cost and arguments ......”

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Apr 30,2014
Minithumbdown
By: 'Chris'
Apr 30,2014
0 people found
this helpful
Hi, Terrible experience with lots of hidden cost and arguments involved which will make life miserable during the period of tenancy Stay away from Rochills. -Chris...
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Was this helpful? Yes
By: rochills
Apr 30, 2014
View all comments (1)
Dear "Chris" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on this occasion we don't who you are . I would welcome you to contact me to discuss directly on 01932 22 21 20 or respond in to this review. I look forward to hearing from you. ...

“The process of buying a new home is always stressful ......”

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Apr 23,2014
Minithumbup
By: 'Alexa'
Apr 23,2014
2 people found
this helpful
The process of buying a new home is always stressful but Rochills made the experience much easier to deal with by responding quickly to my calls and emails and offering help and advice where needed. I would absolutely recommend using Rochills to anyone considering buying ...
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Was this helpful? Yes

“Extremely helpful all the way from putting my property on ......”

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Apr 16,2014
Minithumbup
craig
By: '£260K'
Apr 16,2014
2 people found
this helpful
Extremely helpful all the way from putting my property on the market to completion of sale. Kept well informed during progress of the sale. Most efficient dealing with everyone involved including solicitors, buyer etc....
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Was this helpful? Yes
By: Marcel Roccia
Oct 18, 2014
View all comments (1)
Thank you for your kind comments - we hope you enjoy your new home and look forward to you visiting us from time to time. ...

“We would highly recommend Rochills Estate Agent. We were looked ......”

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Mar 26,2014
Minithumbup
craig
By: 'Mr'
Mar 26,2014
1 people found
this helpful
We would highly recommend Rochills Estate Agent. We were looked after and helped through the whole process of selling our property. We were kept up to date with viewings and feedback. The service provided by Rochills was very professional and tailored to our requirements....
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Was this helpful? Yes
By: Marcel Roccia
Oct 18, 2014
View all comments (1)
Thank you for your kind comments , we appreciate the feedback . ...

“We dealt with Craig for the majority of the sale. ......”

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Mar 21,2014
Minithumbup
craig
By: 'Andy'
Mar 21,2014
1 people found
this helpful
We dealt with Craig for the majority of the sale. He kept us apprised of progress on a regular basis throughout and was always polite and courteous. He was approachable and usually available to speak to and if he wasn't he would call back within ...
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“Craig & Lana provided a professional service, always keeping me up ......”

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Feb 14,2014
Minithumbup
craig
By: 'thomas'
Feb 14,2014
1 people found
this helpful
Craig & Lana provided a professional service, always keeping me up to date and well informed....
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“very helpful throughout, after going to every agent on the ......”

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Jul 12,2012
Minithumbup
craig
By: 'keates'
Jul 12,2012
2 people found
this helpful
very helpful throughout, after going to every agent on the high street the one agent i kept throughout was rochills. they got us a very good price after countless offers and were very proactive throughout. always gave feed back by the following day. wish them ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Rochills Estate Agency

Regional Awards won by Rochills Estate Agency

Individual Branch Awards



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