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    craig kirk
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    Laura Griffin
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    Marcel Roccia
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    JURGEN WORRALL
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    SARAH ROCCIAH
Rochills Estate Agency was established in 2003 and is now one of the leading independent Estate Agencies in the Walton On Thames area. We specialise in Residential Sales, Property Letting and Management, Mortgage finance, Land and New Homes.

69 High Street
Walton On Thames
Surrey
KT12 1DJ
01932 222 120

 
Website not available

Properties for sale
Properties for rent
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
We received very quick,efficient and personalised service when we rented a property via Rochills.The communication was second to none,email responses were very prompt.Check in and check out service were done with 100% honesty.We couldn't have asked for more....
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Comment on agent fees
Lowest fees at the moment.Great value for money.For the amount of work that is done,the fees were more than justifiable.
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Oct 26,2015
Minithumbdown
By:
Oct 26,2015
0 people found
this helpful
At first - They charge ''check out fee'' - £100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charged me for £200. I They are thieves and shams in one agency! people avoid....
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What agent could do to change your mind?
change your thievish policy!
Comment on agent fees
At first - They charge ''check out fee'' - โ€š£100! These people trying to steal as much as they can from my deposit, putting horrific prices for unfairly counted things to do in the house at my moving out! they don't let me come back to the house and clean few stains they have found and charged me for โ€š£200. I They are thieves and shams in one agency! people avoid.
Was this helpful? Yes
By: Sarah Roccia
Oct 27, 2015
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Naturally we are very disappointed to have received this review, the contents of which are totally unfounded and untrue. The procedure for dealing with deposits at the end of tenancy are clearly set out in your Tenancy Agreement which you signed. We have provided you with the Landlord's proposed deductions and rather than opening communication and negotiating on these you have chosen to publicly abuse us in this rather churlish manner. Your check out charge is clearly outlined to you in you....
May 27,2015
Minithumbup
By:
May 27,2015
1 people found
this helpful
Having done a number of viewing with a couple of the estate agents from Rochills, I am happy to strongly recommend them. They have been very informative and honest, which is hard to find in this market. We have been very impressed on their market knowledge and the way they handle of the sales process....
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Mar 08,2015
Minithumbdown
By:
Mar 08,2015
0 people found
this helpful
Rochills are the most unorganised and unethical agency I have ever seen. Their director offers nothing but a web of lies to cover up their own poor sales tactics. I wouldn't ever consider using them again....
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By: Rochills Estate Agency
Mar 08, 2015
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"James " Thank you for the review as we pride ourselves in continuing to improve our services . Unfortunately we do not recognize who you are ? To our knowledge we have not dealt with a James recently. Interestingly we note that you have posted a similar review with another Estate Agency in the Walton on Thames area . Our conclusion is that your review is a fictitious review and would welcome you to contact us asap to discuss your concerns.....
Feb 15,2015
Minithumbup
By:
Feb 15,2015
0 people found
this helpful
I am an investor and this was the first time I have used Rochills. It turned out to be a complicated purchase with various issues connected to the lease extension but Craig Kirk and his colleagues were informative, positive and patient. Eventually, the purchase was completed. I would use Rochills again. Indeed, they are going to let the property for me....
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Feb 13,2015
Minithumbup
By:
Feb 13,2015
0 people found
this helpful
If Heineken did Estate Agents!... I bought my very first house from Rochills in 2006, and have used them to let my property for almost all of that time. Every team member is courteous, polite, and highly professional. They always listen to my needs, are proactive, respond quickly and get things done. Craig Kirk has just invested 7 months of his professional life, managing one of the most complicated, painful, and testing transactions, i'm sure he's ever had to deal with, in selling my 1-B...
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Comment on agent fees
Very competitive with their fees, and looked after me as a loyal customer :)
Was this helpful? Yes
May 29,2014
Minithumbdown
By:
May 29,2014
0 people found
this helpful
From the moment I registered with Rochills I found their attitude to be rude and untrustworthy. Marcel is the owner I believe and I actually found him to be the worst, at one point he offered to sell my property by telling me that the one opposite went to sealed bids above asking price, not the cleverest thing to do as the owner was a friend of mine and openly told me that it took weeks to sell and he had to take £6000 off of the asking price in the end. I then found myself being strung al...
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What agent could do to change your mind?
Be more honest.
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By: rochills
May 29, 2014
View all comments (1)
Dear "Anonymous" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on this occasion we don't who you are and do not recall any such discussions. I would welcome you to contact me to discuss directly on 01932 22 21 20 or respond in to this review with further details. Unless we hear back from you we can only assume that this is a fake review. I look forward to hearing....
May 16,2014
Minithumbup
By:
May 16,2014
0 people found
this helpful
We have been very pleased with the service we have had from all the staff at Rochills and in particular Craig Kirk. It was really professional and helpful at all times and made what is often a stressful experience a real pleasure. When we got the telephone call from Craig to confirm Exchange of Contracts we all celebrated! We would certainly use them again....
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Apr 30,2014
Minithumbdown
By:
Apr 30,2014
0 people found
this helpful
Hi, Terrible experience with lots of hidden cost and arguments involved which will make life miserable during the period of tenancy Stay away from Rochills. -Chris...
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Was this helpful? Yes
By: rochills
Apr 30, 2014
View all comments (1)
Dear "Chris" We take all issues very seriously and would like you to identify who you are ? We are open and transparent and welcome independent feedback which is good or bad, however on this occasion we don't who you are . I would welcome you to contact me to discuss directly on 01932 22 21 20 or respond in to this review. I look forward to hearing from you.....
Apr 23,2014
Minithumbup
By:
Apr 23,2014
0 people found
this helpful
The process of buying a new home is always stressful but Rochills made the experience much easier to deal with by responding quickly to my calls and emails and offering help and advice where needed. I would absolutely recommend using Rochills to anyone considering buying or selling in the area. I will certainly use Rochills in the future when I decide to sell, they are very friendly and professional....
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Apr 16,2014
Minithumbup
By:
Apr 16,2014
0 people found
this helpful
Extremely helpful all the way from putting my property on the market to completion of sale. Kept well informed during progress of the sale. Most efficient dealing with everyone involved including solicitors, buyer etc....
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By: Marcel Roccia
Oct 18, 2014
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Thank you for your kind comments - we hope you enjoy your new home and look forward to you visiting us from time to time.....
Mar 26,2014
Minithumbup
By:
Mar 26,2014
0 people found
this helpful
We would highly recommend Rochills Estate Agent. We were looked after and helped through the whole process of selling our property. We were kept up to date with viewings and feedback. The service provided by Rochills was very professional and tailored to our requirements....
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Was this helpful? Yes
By: Marcel Roccia
Oct 18, 2014
View all comments (1)
Thank you for your kind comments , we appreciate the feedback .....
Mar 21,2014
Minithumbup
By:
Mar 21,2014
0 people found
this helpful
We dealt with Craig for the majority of the sale. He kept us apprised of progress on a regular basis throughout and was always polite and courteous. He was approachable and usually available to speak to and if he wasn't he would call back within a short space of time. We were very satisfied overall with the way he handled things....
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Feb 14,2014
Minithumbup
By:
Feb 14,2014
0 people found
this helpful
Craig & Lana provided a professional service, always keeping me up to date and well informed....
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Jul 12,2012
Minithumbup
By:
Jul 12,2012
1 people found
this helpful
very helpful throughout, after going to every agent on the high street the one agent i kept throughout was rochills. they got us a very good price after countless offers and were very proactive throughout. always gave feed back by the following day. wish them all the best !...
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Was this helpful? Yes
Areas covered
  • KT12
  • Walton on Thames
  • KT13
  • Weybridge
  • KT8
  • Hersham
  • KT10
  • TW17
  • TW16
  • KT15

NAEA TPOS TDS The Guild Move With Us


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Job vacancies

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Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Rochills Estate Agency

Individual Branch Awards

Walton On Thames, KT12 1DJ

craig kirk - upload your photo craig kirk
Sales Manager
8 reviews

About craig Craig is the Sales Manager at Rochills, and takes care of all the sales progression. Craig makes sure that all the clients questions and queries are answered, as they go through what can often be an e View full profile
Laura Griffin - upload your photo Laura Griffin
Consultant
0 reviews

About Laura No description set View full profile
Marcel Roccia  - no image available Marcel Roccia
Director
3 reviews

About Marcel Marcel has been a landlord himself for over 30 years, and it is this experience that has helped Rochills become an award winning lettings agent, two years consecutively. View full profile
Lana Burton - upload your photo Lana Burton
1 reviews

About Lana No description set View full profile
Frances  O'Brien  - upload your photo Frances O'Brien
Admin Support and Marketing Co
0 reviews

About Frances Frances supports the rest of the team, taking care of all the admin and media that goes into marketing the various properties. View full profile
JURGEN WORRALL - upload your photo JURGEN WORRALL
2 reviews

About JURGEN No description set View full profile
SARAH ROCCIAH - upload your photo SARAH ROCCIAH
1 reviews

About SARAH No description set View full profile

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