Robsons
2.3/5, 14 reviews
29% recommended
80% sales valuation accuracy
80% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 80% £462,000 £1,395,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 2 3 0 0 2 0 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Robsons Northwood. Worst Property Management......”

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Nov 05,2019
Minithumbdown
By: 'Helen Angeli'
Nov 05,2019
0 people found
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Robsons Northwood. Worst Property Management Team. I was a tenant at a property in Northwood which was managed by the letting agent, Robsons Northwood. When I moved into the property, there was no heating, no hot water, the carpets were soaking wet, the place was ...
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“Beware...”

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Sep 19,2019
Minithumbdown
By: 'Adam Bateman'
Sep 19,2019
0 people found
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Left the property I was selling only partially secure on two occasions. Staff rude. Worst agent I've ever had the misfortune of dealing with. Avoid...
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“Robsons are a great lettings agent....”

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Sep 17,2019
Minithumbup
By: 'Tesh Kotecha'
Sep 17,2019
0 people found
this helpful
Robsons are a great lettings agent. I have been a landlord for the past 10 years and recently secured the rental services of Robsons. Layla is an ultimate professional and has dealt with the renting of my property, efficiently and effectively. She sorted out all the ...
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“Poor customer service when asked to get in to......”

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Sep 16,2019
Minithumbdown
By: 'Archanna Patel'
Sep 16,2019
0 people found
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Poor customer service when asked to get in touch with a member of staff while in the process of buying a property and being spoken to like an incompetent person. Disgusting attitude by the staff and unable to return calls or respond to the process ...
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“Patronising souls...”

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Apr 23,2019
Minithumbdown
By: 'Angry Client'
Apr 23,2019
5 people found
this helpful
Please be cautious when using Robsons Pinner branch. The staff I dealt with were very patronising. They showed me properties out of my budget, and when I refused to see them I was told "its only another £80k"! I was told if I didn't seal ...
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“Mixed Feelings...”

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Nov 09,2018
Minithumbdown
By: 'Anon'
Nov 09,2018
0 people found
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I have bought and let through Robsons this year. The Sales side was relatively smooth, probably because their commission is so much higher and therefore much more worthwhile to them. However even in the process of buying I didn't appreciate the manner I they would ...
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“Best Agent in Pinner!...”

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Mar 28,2018
Minithumbup
By: 'Helen Davies'
Mar 28,2018
0 people found
this helpful
Having dealt with Robsons on THREE seperate occasions (twice as a vendor and once as a purchaser) I was so surprised to read such a negative review on here, that I had to take a moment to write about my own experience with Robsons. I ...
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Comment on agent fees
Very good
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“Poor experience - be cautious...”

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Mar 26,2018
Minithumbdown
By: 'Pinnerowner'
Mar 26,2018
8 people found
this helpful
We enlisted the help of Robsons for the purchase of our family home. Each time we liked a property, we were informed by Robsons that asking price offers had been received and that we would need to bid higher. This happened on 3 properties, where we ...
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Comment on agent fees
n/a
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By: Nick Cenizo
Apr 04, 2018
View all comments (1)
At Robsons we take all negative reviews very seriously indeed. Having investigated your concerns I am not aware of any circumstances arising from sale transactions that would give rise to a complaint of this nature being received. If you would like to contact me directly in the office on 020 8866 8083 with further information, then I would welcome the opportunity to discuss it and investigate further ...

“Appalling service. Response rate non-existent. They lack they principle of ......”

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Feb 07,2018
Minithumbdown
By: 'Lacking basic principles'
Feb 07,2018
3 people found
this helpful
Appalling service. Response rate non-existent. They lack they principle of any business - treat customers honestly and fairly. This refers to senior management and junior staff....
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“Thanks to Nick Cenizo and his team for wonderful support ......”

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Feb 06,2018
Minithumbup
By: 'Harassed niece'
Feb 06,2018
0 people found
this helpful
Thanks to Nick Cenizo and his team for wonderful support and energetic efforts in selling my aunt's bungalow. Great communication and prompt replies to questions. Excellent service....
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Comment on agent fees
Very competitive.
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“Just exchanged on a sale through Robsons Pinner branch and ......”

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Jan 23,2018
Minithumbup
By: 'Robert Lever'
Jan 23,2018
0 people found
this helpful
Just exchanged on a sale through Robsons Pinner branch and they've provided an excellent service throughout a difficult set of transactions. Having suffered at the hands of one of the other local agents, Nick Cenizo couldn't have been more helpful with resolving all the issues ...
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Comment on agent fees
Very competitive
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“The staff is very rude. They dictate on which clients ......”

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Nov 02,2016
Minithumbdown
By: 'Harry'
Nov 02,2016
8 people found
this helpful
The staff is very rude. They dictate on which clients they want to do the business with. They even lie to the me by informing them that there are several clients after this property. They told me it is sold and the owner is not ...
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Comment on agent fees
Bad
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“Tony Martin failed after waiting over 3 weeks to supply the ......”

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Aug 06,2014
Minithumbdown
By: 'Barbara Jones'
Aug 06,2014
2 people found
this helpful
Tony Martin failed after waiting over 3 weeks to supply the name of the solicitor acting for Mr Cook who owns the Plot, adjacent to Platt House. This land is in the process of being sold by Robsons on behalf of Mr Cook, the is now ...
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“When looking to purchase a home last year the agent ......”

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Jan 07,2009
Minithumbdown
By: 'tom brown'
Jan 07,2009
4 people found
this helpful
When looking to purchase a home last year the agent tried walking the price up suggesting other parties are interested, when we pulled out the manager stated no other party was interested and our last offer was accepted!! I guess we should thank them after ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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