Robinson Jackson Partnership
2.9/5, 55 reviews
47% recommended
74% sales valuation accuracy
61% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Whether you are a first time buyer, or have a house to sell, as INDEPENDENT ESTATE AGENTS, we are able to offer sound, professional advice on all aspects of selling and buying your new home. show more Whether you are a first time buyer, or have a house to sell, as INDEPENDENT ESTATE AGENTS, we are able to offer sound, professional advice on all aspects of selling and buying your new home.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 74% 61% £185,000 £700,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 1 1 15 6 5 4 2 16
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Robinson Jackson in Dartford untrustworthy a......”

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Jan 29,2020
Minithumbdown
By: 'Julie Briggs'
Jan 29,2020
0 people found
this helpful
Robinson Jackson in Dartford untrustworthy and unprofessional. The progressions team lied to me on at least 5 separate occasions on the progress of my sale, to extent the sale never went through and I lost the property I was purchasing....
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“Excellent...”

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Dec 17,2019
Minithumbup
By: 'Rachel'
Dec 17,2019
0 people found
this helpful
RMJ Sittingbourne have been excellent from start to finish. The whole team has been so efficient and professional I can’t thank them enough. They made the whole selling and buying process so easy! Would definitely recommend them....
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“We found the team at Sittingbourne branch, to......”

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Nov 27,2019
Minithumbup
By: 'Nuala Bell'
Nov 27,2019
0 people found
this helpful
We found the team at Sittingbourne branch, to be always to be hand when we needed them to progress the sale of our property. Sam, Adam, Tom and Julie were all brilliant to us while we were going through the sale, Julie kept up regular ...
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“Reliable, swift and friendly team...”

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Jun 25,2019
Minithumbup
By: 'Kerinah'
Jun 25,2019
0 people found
this helpful
The Welling Lettings team is amazing and very friendly! I gave them a call on a Friday afternoon, spoke to the lovely James who immediately made me feel confident and comfortable, had Wayne view and value my property the next day and had tenants found ...
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“No show for viewing. And no call back on enquiry to view another property...”

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May 13,2019
Minithumbdown
By: 'N'
May 13,2019
0 people found
this helpful
Booked an appointment for 6.30pm 13.05.19 to view a flat in nuxley village. Arrived around 6.25pm and then called branch to confirm door number. Jack then told me appointment was at 6pm (not the case) and agent had left for next viewing. I asked why someone ...
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Comment on agent fees
I do not know
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“Great all round...”

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Apr 16,2019
Minithumbup
By: 'D Sawyer'
Apr 16,2019
0 people found
this helpful
Good sales result and good support throughout the transaction in this ever challenging market. Thanks to Sapphire and Rob that went above and beyond even delivering a couple of documents showing their commitment in helping their customers....
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Comment on agent fees
Fair
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“Excellent customer service...”

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Mar 28,2019
Minithumbup
By: 'PropertySauce'
Mar 28,2019
0 people found
this helpful
Just wanted to say a massive thank you to Andrew and the team for all their efforts in assisting with our property search, and our offer. Andrew handled the situation patiently and professionally, and I very much look forward to working with Robinson Jackson in ...
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“Professional and helpful service...”

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Mar 07,2019
Minithumbup
By: 'Margaret'
Mar 07,2019
0 people found
this helpful
Morgan has been very professional and helpful with her communication. I would recommend Robinson Jackson as an agent best placed to provide property mgt services....
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Comment on agent fees
Fair market representation of fees
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“Fraud and Cunning Agents!!!Buyers and Sellers be aware! These ......”

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Mar 06,2019
Minithumbdown
By: 'Poonam'
Mar 06,2019
1 people found
this helpful
Fraud and Cunning Agents!!! Buyers and Sellers be aware! These agents failed to disclosed that the property we were in the process of purchasing did not have any planning permission nor building regulations for the works carried out in the property and loft conversation. They ...
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By: Neil Smith
Mar 18, 2019
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This comment has been left on the wrong agents page. Please remove - the use of fraud and cunning based on my Bexleyheath office is not acceptable ...

“Avoid like the plague...”

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Feb 11,2019
Minithumbdown
By: 'RB'
Feb 11,2019
0 people found
this helpful
*This estate agent knowingly omitted crucial information about the sale of the property advertising the flat to have a private garden. Upon viewing, the agent gestured to the entire garden and again reiterated the sale was a flat with a private garden. Between viewing and ...
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“All the team were very professional, approachable and pleasant to ......”

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Oct 16,2018
Minithumbup
By: 'George'
Oct 16,2018
0 people found
this helpful
All the team were very professional, approachable and pleasant to deal with at all times. Special mention about Saphire, her tenacity at challenging stages during the process was excellent and she couldn't have been more professional and supportive throughout the process. Thank you very much ...
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“very good service...”

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Aug 29,2018
Minithumbup
By: 'Maidstone seller'
Aug 29,2018
0 people found
this helpful
Overall very good service. Our place was sold really quickly and despite the sale change being broken RJP kept us informed at all times and helped everyone manage their expectations....
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Comment on agent fees
Fees are what they are.. good value? Only thing would not recommend is their solicitors Cook Taylor Woodhouse.. a nightmare
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“Good and professional...”

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Aug 10,2018
Minithumbup
By: 'Elena'
Aug 10,2018
0 people found
this helpful
R&J have been professional during the process of buying my house. They were patient, always reliable and very professional. They help during all process and answered all my questions....
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Comment on agent fees
I did not pay any fee because I was buying.
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“Smooth Speedy Sale...”

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Jun 24,2018
Minithumbup
By: 'Lizzie'
Jun 24,2018
0 people found
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After using a different agent who were not successful in finding a buyer for my Mother's house, I hired Robinson Jackson - Andy Greene the branch manager took great photographs and suggested a realistic selling price. Within a week we had an acceptable offer from ...
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Comment on agent fees
Good
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“Purchase of Swanley Road...”

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May 28,2018
Minithumbup
By: 'Roselyn'
May 28,2018
0 people found
this helpful
The service i received was excellent and I highly recommend Robinson Jackson Estate Agents in Welling. I was kept informed right throughout the whole process. I found the staff very helpful, courteous and very professional. I am very grateful....
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Comment on agent fees
Excellent service and very professional
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“Dishonest Company...”

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Apr 29,2018
Minithumbdown
By: 'PB'
Apr 29,2018
3 people found
this helpful
As a first time buyer, I was delighted to have an offer accepted on a lovely flat through this estate agent. Despite being informed by Robinson Jackson that I was one of seven bidders for the property, my offer was somehow accepted by the vendor ...
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Comment on agent fees
N/A
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“Mrs Cleary...”

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Apr 20,2018
Minithumbup
By: 'Cathy Cleary'
Apr 20,2018
0 people found
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I was very happy with the service from Sue and Ben. The whole process had been very stressful for me as you were the second agent I used and it took over 18 months from point of sale to completion. only 6/7 months of that was with ...
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Comment on agent fees
we were happy with the fee
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“Working with Neil on the sale of our two properties ......”

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Dec 23,2017
Minithumbup
By: 'Martin Thomas'
Dec 23,2017
0 people found
this helpful
Working with Neil on the sale of our two properties couldn't have been more simpler and easy. I think Neil added a lot of value to in terms of matching us with the buyer best suited for us, and making us feel assured and confident ...
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Comment on agent fees
Very reasonable considering the project managent that goes with the process.
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“Fantastic service, Neil and his team were very helpful and ......”

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Dec 22,2017
Minithumbup
By: 'TerryC'
Dec 22,2017
0 people found
this helpful
Fantastic service, Neil and his team were very helpful and made our move stress free. I would recommend using them again....
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Comment on agent fees
Good
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“Dallas at RMJ is apparently the area partner. His attitude ......”

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Dec 16,2017
Minithumbdown
By: 'Sarah'
Dec 16,2017
4 people found
this helpful
Dallas at RMJ is apparently the area partner. His attitude towards buyers is absolutely atrocious. We unfortunately lost our buyer of our house, so informed him that we were contacting previous viewers to replace our old buyer. We found a new buyer within 4 hours and ...
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Comment on agent fees
No idea as we were buying through them
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“We sold and brought with robinson jackson a month ago ......”

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Oct 28,2017
Minithumbdown
By: 'Sophie'
Oct 28,2017
2 people found
this helpful
We sold and brought with robinson jackson a month ago and was the worst expereince of my life. They sold us a lie just so we would sign on the dotted line. Sales progression department a joke. Rude, unprofessional, constantly had to chase them up. ...
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Comment on agent fees
Bad as to complete lack of service
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“The market had changed, a difficult sale with issues on ......”

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Aug 05,2017
Minithumbup
By: 'K & V'
Aug 05,2017
0 people found
this helpful
The market had changed, a difficult sale with issues on the buyers chain, up stepped Saphire, negotiated between all parties concerned, tenacious in her quest to acheive for all parties. Saphire made the process happen, in fact all staff at Sydenham were professional but Saphire ...
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Comment on agent fees
Acceptable fees
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“Great saleman, awful estate agentThis was our first time we ......”

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Apr 01,2017
Minithumbdown
By: 'Jon'
Apr 01,2017
4 people found
this helpful
Great saleman, awful estate agent This was our first time we had sold a property so when Matt came in with his Salesman approach of 'I know 200 people looking for a house like your's' I should have known it was too good to be true ...
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Comment on agent fees
Good fees if we had received a service in return
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“Despite so many bad reviews me and my wife went ......”

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Dec 23,2016
Minithumbdown
By: 'Garry'
Dec 23,2016
4 people found
this helpful
Despite so many bad reviews me and my wife went to buy a property through them. They used us as their sales tactic. Our offer was accepted by the vendor with a condition that we process our mortgage asap. However despite being first like computer ...
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“Having exchanged this morning, I can say I have had ......”

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Dec 07,2016
Minithumbup
By: 'Simon Godziek'
Dec 07,2016
1 people found
this helpful
Having exchanged this morning, I can say I have had a very positive experience with the Welling branch of Robinson Jackson. From the outset they were very business-like, in that they were focussed completely in getting my house sold. I have had experiences in the ...
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Comment on agent fees
Reasonable
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“Recently purchased a property in Sydenham and Robinson Jackson were ......”

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Nov 14,2016
Minithumbdown
By: 'Lucky escape'
Nov 14,2016
6 people found
this helpful
Recently purchased a property in Sydenham and Robinson Jackson were so unhelpful I felt compelled to write this review! The worst in the area by a mile! They are rude, unhelpful, surly and ill informed. I will give them the benefit of the doubt and ...
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Comment on agent fees
No idea
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“I found the agency Robinson Jackson,Blackfen, very high-handed when ......”

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Aug 16,2016
Minithumbdown
By: 'ShockedBuyer'
Aug 16,2016
5 people found
this helpful
I found the agency Robinson Jackson,Blackfen, very high-handed when they conducted the viewing on a property. When I asked questions during the viewing I was told off in a condescending tone that made me feel as if they were unwilling to share information. When ...
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“Very unpleasant experience dealing with Robinsin Jackson Belvedere. They made ......”

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Aug 08,2016
Minithumbdown
By: 'Unhappy chappie'
Aug 08,2016
6 people found
this helpful
Very unpleasant experience dealing with Robinsin Jackson Belvedere. They made our proposed purchase a stressful process, providing misleading and uncertain information. Their customer service was non existent and I've never had a supposedly customer facing agency insult me down the phone before. They were rude, ...
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“I sold with Robinson Jackson end of last year. It ......”

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Jul 04,2016
Minithumbdown
By: 'Dave H'
Jul 04,2016
7 people found
this helpful
I sold with Robinson Jackson end of last year. It was the most stressful experience ever. The valuation and marketing was great but once the file went to their so called 'progression' unit it all went down hill. I was treated like I was a ...
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“The Robinson Jackson experience was a complete mess from start ......”

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Mar 22,2016
Minithumbdown
By: 'Sophia&Charlie'
Mar 22,2016
3 people found
this helpful
The Robinson Jackson experience was a complete mess from start to finish. Steven was the agent in charge of selling the property and although very nice was completely hopeless at staying on top of things or staying in contact. We had to constantly chase him ...
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What agent could do to change your mind?
Cheaper than other agents but not worth it for the horrendous service.
Attached Filesnbsp;
Comment on agent fees
Cheaper than other agents but not worth it for the horrendous service.
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No fees information available
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Last updated at 11:47 AM 07/01/2020 by Amie Edwards

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