Robert Williams Estate Agents & Letting Agents
5/5, 98 reviews
98% recommended
100% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too. show more At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £64,000 £920,000
Lettings 100% 99% £600 £1,690
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 17 1 29 1 33 0 0 0
Areas covered
  • EX1
  • Exeter
  • EX2
  • East Devon
  • EX3
  • Chudleigh
  • EX4
  • Alphington
  • EX5
  • Pinhoe
  • EX6
  • Pensylvania
  • EX7
  • St Thomas
  • EX10
  • St Leonards
  • EX11
  • Heavitree
  • TQ13
  • Exwick
Address

2 Southernhay West
Exeter
Devon
EX1 1JG
01392 204800

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA RICS TPOS TDS

“A heartwarming service from Madeline Stapleton...”

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Aug 06,2022
Minithumbup
Madeline Stapleton
By: 'Katy'
Aug 06,2022
0 people found
this helpful
Madeline is very kind and is one of the best agent we have ever met. She is very thoughtful and the services she provided are always one step ahead. She was happy to answer all my questions even on her day off, it made me ...
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“Excellent overall! Robert Williams were very ......”

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Aug 01,2022
Minithumbup
Suzanne Collins
Ben
By: 'Henry'
Aug 01,2022
0 people found
this helpful
Excellent overall! Robert Williams were very easy to deal with, very professional In particular Suzanne made the process of selling my property very easy. I'd also like to commend the Estate Agent who sold the house for me, Mr. Ben Osborne as he achieved a ...
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By: Suzanne Collins
Aug 01, 2022
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Thanks Henry. We are really pleased you were happy with the outcome and the sales process, and hope we can be of help in the future. ...

“Suzanne and her colleagues were incredibly he......”

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Jul 14,2022
Minithumbup
Suzanne Collins
By: 'Gemma'
Jul 14,2022
0 people found
this helpful
Suzanne and her colleagues were incredibly helpful and responded quickly with local recommendations to support with our purchase. Suzanne in particular was calm and approachable, and as first time buyers we really appreciated her knowledge and the way she supported us. We also really appreciated ...
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By: Suzanne Collins
Jul 16, 2022
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Thanks Gemma. It's always a pleasure helping such motivated and appreciative buyers. ...

“Really great work!...”

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Jul 14,2022
Minithumbup
Madeline Stapleton
By: 'George'
Jul 14,2022
0 people found
this helpful
Really great work! Very helpful and polite professionals! Great service delivered! Outstanding performance from Madeline, honestly felt she went all the way!...
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“Renting made easy and stress free...”

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Jul 07,2022
Minithumbup
Madeline Stapleton
By: 'Sheila Novele'
Jul 07,2022
0 people found
this helpful
We were so fortunate to have found Madeline when we were looking for a property to rent. She was always extremely efficient, professional, helpful and genuinely nice, making our experience very pleasant and stress free. We would 100% recommend Robert Williams State Agent and Lettings all ...
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“As a multiple property owner this is the firs......”

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Jun 18,2022
Minithumbup
All
By: 'Paul'
Jun 18,2022
0 people found
this helpful
As a multiple property owner this is the first time using this estate agent. They are very professional, on the ball with enquiries, chasing solicitors etc., and leave no stone unturned to progress the buying/selling process in a timely manner. I will definitely be ...
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“Madeline was excellent at helping me get the ......”

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May 19,2022
Minithumbup
Madeline Stapleton
By: 'CB'
May 19,2022
0 people found
this helpful
Madeline was excellent at helping me get the perfect tenant. She kept me uptodate and had great communication. I ended up getting the perfect tenant and getting an excellent rent for my property. She was a lovely lady and very easy to get on with. ...
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“RW were great when selling our house, Alice a......”

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May 16,2022
Minithumbup
Alice
Ben
By: 'Millie'
May 16,2022
0 people found
this helpful
RW were great when selling our house, Alice and Ben kept us updated every step of the way and Suzanne was amazing at reassuring us and keeping us in the loop. Would 100% use again if we were ever to sell again. Great service...
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“Would recommend...”

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May 11,2022
Minithumbup
Madeline Stapleton
Sarah Coleman
By: 'Amy'
May 11,2022
0 people found
this helpful
Robert Williams Lettings team really helped my family and I during the really saturated rental market in Summer 21. We rented the most beautiful home and were not 'bothered' at any point by the agents. They arranged the usual inspection at a convenient time for us ...
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“We would highly recommend Robert Williams est......”

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May 08,2022
Minithumbup
Suzanne Collins
By: 'B'
May 08,2022
0 people found
this helpful
We would highly recommend Robert Williams estate agents. Suzanne has been fantastic selling our home, with great communication and keeping us updated throughout. Suzanne sold our property overnight after a long listing period with another agent....
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“Buying a property...”

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May 04,2022
Minithumbup
Alice
Suzanne Collins
By: 'Chris'
May 04,2022
0 people found
this helpful
Excellent, always prompt in replying to my emails and were willing to show me round the property multiple times - very happy!...
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By: Suzanne Collins
May 04, 2022
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Thanks for y our kind words Chris. We really hope you enjoy your new home. ...

“We recently bought a barn conversion through ......”

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May 03,2022
Minithumbup
Suzanne Collins
Ben
By: 'jez'
May 03,2022
0 people found
this helpful
We recently bought a barn conversion through Robert Williams. We found Ben, Suzanne and the team to be friendly and professional. Communication was good throughout the process and we are now settling into our forever home in a beautiful north Devon village....
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By: Suzanne Collins
May 04, 2022
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It was a pleasure helping along the way and we're pleased you are enjoying your forever home. ...

“Excellent service. No hard sell, just helpful......”

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Apr 27,2022
Minithumbup
Suzanne Collins
By: 'Harriet'
Apr 27,2022
0 people found
this helpful
Excellent service. No hard sell, just helpful information & efficient, quick response time during buying process. I would definitely use again....
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By: Suzanne Collins
Apr 28, 2022
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An absolute pleasure working for and with you, and I hope our paths cross again in future. Thanks! ...

“A huge thank you to Suzanne and all at Robert......”

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Apr 13,2022
Minithumbup
Suzanne Collins
By: 'Sue'
Apr 13,2022
0 people found
this helpful
A huge thank you to Suzanne and all at Robert Williams. Suzanne has been fantastic throughout the whole process which was very protracted in our case for different reasons. I would definitely recommend Robert Williams estate agents....
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By: Suzanne Collins
Apr 13, 2022
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Thank you for your appreciation. You were such lovely people to deal with which really helped. A long journey with lots of challenges but always a great learning curve, and very rewarding for us all to have got there together. ...

“Sometimes is not the name, most times is the ......”

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Mar 31,2022
Minithumbup
Madeline Stapleton
By: 'Didi'
Mar 31,2022
0 people found
this helpful
Sometimes is not the name, most times is the people. The staff have good customer relationship and I will forever be grateful to Madeline Stapleton - she is an angel. She knows her job well, she didn't drop the ball from beginning to the end. ...
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“I will never use this agent again....”

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Mar 17,2022
Minithumbdown
Ben
By: 'Heather'
Mar 17,2022
0 people found
this helpful
I will never use this agent again. Ben was rude and extremely patronising and didn't treat me like a landlord at all. Very arrogant and maybe needs to realise he's not always right. At least the flat sold successfully that's all I needed him for ...
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“Very efficient....”

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Mar 10,2022
Minithumbup
Madeline Stapleton
By: 'joanna'
Mar 10,2022
0 people found
this helpful
Very efficient. Madeline has always made letting our properties very easy and it has been done quickly and efficiently. She is lovely to deal with and always got us a great price....
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“Easy to deal with agency...”

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Mar 09,2022
Minithumbup
Madeline Stapleton
By: 'Bevan'
Mar 09,2022
0 people found
this helpful
Easy to deal with agency that moved us through our rental process quickly and efficiently. I'd certainly reach out to Robert Williams and our Agent Madaline again....
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“Both the lady in the office (Sarah?) and Katy......”

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Mar 05,2022
Minithumbup
Sarah Coleman
By: 'Gail Evans'
Mar 05,2022
0 people found
this helpful
Both the lady in the office (Sarah?) and Katy who met us at the property were, at all times, professional, efficient and very friendly. We couldn't have been treated any better and would absolutely recommend Robert Williams....
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“We have been dealing with Madeline in letting......”

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Feb 04,2022
Minithumbup
Madeline Stapleton
By: 'Lisa'
Feb 04,2022
0 people found
this helpful
We have been dealing with Madeline in lettings, and we couldn’t be happier! She has been an absolute god send, our situation threw us into chaos, and Madeline helped in every way she could, she emailed and called and let us know of the ...
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“Friendly , polite and efficient handling of o......”

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Feb 02,2022
Minithumbdown
By: 'Eleanor Milne'
Feb 02,2022
0 people found
this helpful
Friendly , polite and efficient handling of our journey to find a new home. Right from our initial enquiry through to arranging a viewing and finalising our tenancy application for us....
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“We highly recommend Robert Williams for the e......”

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Feb 01,2022
Minithumbup
Madeline Stapleton
By: 'Mark'
Feb 01,2022
0 people found
this helpful
We highly recommend Robert Williams for the efficient way they advertised and marketed our property for rental. Madeline was fantastic to deal with. It has ensured a very swift handover to new tenants and cut any delays to a minimum An excellent and hassle free ...
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“The staff at Robert Williams, especially Suza......”

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Jan 26,2022
Minithumbup
Suzanne Collins
By: 'Suzanne Collins'
Jan 26,2022
0 people found
this helpful
The staff at Robert Williams, especially Suzanne, were always professional and friendly without being over familiar. I've sold two properties with them and both were made to seem trouble free by the attentive staff. I would definitely recommend them....
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By: Suzanne Collins
Jan 27, 2022
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Thanks for helping us to help you, and I wish you all the best with your onward plans. ...

“The team at Robert Williams were very helpful......”

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Jan 25,2022
Minithumbup
Madeline Stapleton
By: 'Gary Holder'
Jan 25,2022
0 people found
this helpful
The team at Robert Williams were very helpful and professional. Keep me informed as to what was going on all the time....
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“It was an excellent experience...”

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Jan 19,2022
Minithumbup
Madeline Stapleton
By: 'NAKUL'
Jan 19,2022
0 people found
this helpful
It was an excellent experience letting property from Robert Williams Estate Agent. We are very thankful to Madeline for helping us through the process....
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“Robert Williams have been excellent in all as......”

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Jan 18,2022
Minithumbup
By: 'Simon Crawley'
Jan 18,2022
0 people found
this helpful
Robert Williams have been excellent in all aspects. Always quick to respond to any issues without any quibbles. Professional and courteous....
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“Extremely helpful, friendly and professional....”

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Jan 13,2022
Minithumbup
Suzanne Collins
By: 'Moore'
Jan 13,2022
0 people found
this helpful
We're first time buyers and Suzanne helped to make the whole process a lot easier for us. She was always extremely helpful, friendly and professional. She went above and beyond to make sure everything went as smoothly as possible for all involved....
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By: Suzanne Collins
Jan 15, 2022
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Thanks for your kind review. I'm really pleased for you and your growing family. ...

“Thank goodness for Suzanne!...”

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Jan 12,2022
Minithumbup
Suzanne Collins
Ben
By: 'Mirri'
Jan 12,2022
0 people found
this helpful
Thank goodness for Suzanne! I she hadn't been so organised and communicated so well from my lawyer, to me, to Suzanne, to the vendor and then to the hopeless lawyer on the other end I'd be homeless by now! Every time I thought of something ...
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By: Suzanne Collins
Jan 12, 2022
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Thanks to you too. You were proactive and on board the whole way through. I'd love to see what you make of your new home. Do take some 'before and after' pics. ...

“Very professional agents....”

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Jan 11,2022
Minithumbup
Madeline Stapleton
By: 'Sultan'
Jan 11,2022
0 people found
this helpful
Very professional agents. They answered every question I had and helped me find a great house. I am very impressed with their work....
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“Robert Williams were a fantastic help through......”

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Jan 11,2022
Minithumbup
Suzanne Collins
By: 'Ellie & Michael'
Jan 11,2022
0 people found
this helpful
Robert Williams were a fantastic help throughout the entire buying process. From arranging viewings moving all the way through to exchanging contracts, we couldn't have asked for better Estate Agents. We have been supported by Suzanne throughout the whole process, but have been really reassured ...
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Was this helpful? Yes
By: Suzanne Collins
Jan 12, 2022
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Thank you for your very kind review which gives me added incentive to help all our buyers and sellers in 2022. I hope you'll enjoy the lovely neighbourhood you are coming to! ...
Staff picture Robert Williams
(1)
Staff picture Oliver Williams
(4)
Staff picture Suzanne Collins
(44)
Staff picture Richard Copus
(2)
Staff picture Madeline Stapleton
(25)
Staff picture All
(7)
Staff picture Sarah Coleman
(3)
Staff picture Alice
Staff picture Ben
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:46 AM 16/12/2019 by James Taylor

Awards won by Robert Williams Estate Agents & Letting Agents

Individual Branch Awards

Exeter, EX1


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