Every month it felt the same routine of having to chase Lorraine in her capacity as the Office Manager for the rent to be paid across to my account. Every month it felt like the same stalling tactics on their part to delay paying the money over. A commitment on their part to do something is meaningless. I have learned that when they say they will do something it just means I am being fobbed off to leave them alone so they can wait longer with money in their bank account gathering interest for th... read full review
I am being evicted from a flat in a converted semi with six flats in. So far no one else has received a letter like mine. No reason has been given but it may be because I insisted on having fire alarms and carbon monoxide sectors installed. I also had problems with damp that took multiple calls and emails to arrange to be fixed. These two issues may well be why I am being evicted. I have called the agent but no reason is given.... read full review
This is an exceptionally poor agent through which to let a property. Throughout the management of my property there was a catalogue of inadequate service yet the management fee was always deducted. Payment was frequently late and I often had to phone the agent and 'badger' them for the rent. There were some occasions when I waited for eight weeks for money to be transferred. Communication was problematic, apparently my e-mails never arrived, letters were never delivered and phone calls were ne... read full review
What agent could do to change your mind?
Fulfilled the terms of its contract by paying promptly, providing me with inspection reports, responding to communication of any sort, being honest.
Please please please run as far as you can!!!!
Absolutely disgusted as the service provided by this company. As a landlord I deserve more trust and honesty from a company that deals with commercial property and residential property. You would think they would know what they are doing.
I should have realised from the start this would not be a good relationship.
Please any landlords considering using this company (who have so called gone into liquidation but are just lyi... read full review