25% sales valuation accuracy
67% sales fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 12
18th Dec 2019
reviewed by 'Gemma'
24th Jun 2019
reviewed by 'Disappointed'
17th May 2019
reviewed by 'Alex'
9th Oct 2017
reviewed by 'Anonymous10/2017'
29th Jun 2017
reviewed by 'HURDLER'
6th Jun 2017
reviewed by 'Bronny'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 25% | 67% | £109,950 | £270,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 3 | 1 | 1 | 1 | 1 | 0 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
No Properties
Dec 18,2019
Dec 18,2019
1
people found
this helpful
this helpful
8 years ago I sold my first property with Roberts and Co and vowed to never use them again as Tema was awful to deal with.
Unfortunately we recently found the perfect house, but it was listed by Roberts and Co. This time the customer service ...
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Jun 24,2019
Jun 24,2019
0
people found
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Put my house on the market with Roberts, the advert went live with no notification to myself & was advertised for lower than the set price. Staff have only phoned to arrange viewings twice in 6 weeks, on one occasion no Roberts staff were available for the ...
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Comment on agent fees
Not relevant when you don’t receive a basic level of service, unsure how they secure any sales to run a business
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May 17,2019
May 17,2019
0
people found
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I sold our family home earlier this year, as I was downsizing and I looked at the local estate agents available and narrowed my selection down to three. When the three agents came to value the property, Rhian from Roberts of Pontypool was the clear ...
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Comment on agent fees
Value for money
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Oct 09,2017
Oct 09,2017
5
people found
this helpful
this helpful
As first time buyers my fiancé and I have been searching for our perfect first home for around 6months and have viewed several properties with many different estate agents. Every problem we have encountered along the way seems to have one common denominator... Roberts. From ...
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May 01, 2019
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Have just removed our property from Roberts. They have got bad attitudes, no feedback, very incompetent. They don’t put any effort into selling, they just sit back and expect it to sell. Avoid, worse we have dealt with, and we have dealt with many.Roberts, bridge street, Newport ...
Jun 29,2017
Jun 29,2017
2
people found
this helpful
this helpful
Was in the process of purchasing 14 THE GLADE WYLLIE NP12 2HB but didn't disclose vendor is in a boundary dispute with developer and only allegedly owns a two thirds of the back garden. The road of the site is not being adopted by council due ...
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Jun 06,2017
Jun 06,2017
1
people found
this helpful
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I rented from Roberts and Co for just over a year recently and to start with had no issues. They managed the property and despite numerous calls and emails to report faults like my front door lock being unsafe they never replied or chased up. ...
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Comment on agent fees
Expensive but average
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Apr 06,2017
Apr 06,2017
3
people found
this helpful
this helpful
After being a tenant for approx 7 years in the cwmbran area I'm celebrating having no more dealings with this business. If you want to be made to feel like a commodity or a sausage by all means go ahead.
There is a general you are ...
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Comment on agent fees
Bad
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Apr 04,2017
Apr 04,2017
1
people found
this helpful
this helpful
Used this Company to try to rent a property. What a complete nightmare! Took 2 weeks and £400 and then we did not get the property. We've moved to Airbnb. I would never ever use this Company again for anything....
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Feb 21,2017
Feb 21,2017
2
people found
this helpful
this helpful
Rented a house through this agent. They encouraged us to waiver the rent here and here (wish we had t been so kind) and NEVER checked the state of the place. It was wrecked and we were left with a huge underpayment. Awful agents - ...
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Comment on agent fees
Money for nothing
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Aug 21,2015
Aug 21,2015
3
people found
this helpful
this helpful
I actually contacted three branches of Roberts and Co about three different properties, all via Rightmove. They haven't responded to any of the email enquiries (two of which were submitted over 72 hours ago), and when chased via the telephone number provided on Rightmove it goes ...
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Oct 23,2013
Oct 23,2013
3
people found
this helpful
this helpful
hello. i dont know who i can contact. i m selling my property of ur roberts&co blackwood wales, somebody offer me 14 week ago and state agent call me 2 or 3 time since 14 week, and mrs kerry who has contach with us from roberts&co she ...
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Dec 02,2009
Dec 02,2009
0
people found
this helpful
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Excellent service all round. very friendly and know what they're talking about. I viewed many properties and was always dealt with in a very professional manner. when I found the right house they kept me informed all the way through to the completion. Will call ...
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Sep 21, 2011
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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