100% sales valuation accuracy
86% sales fee satisfaction
25% lettings valuation accuracy
45% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 27
26th Aug 2020
reviewed by 'Keira'
1st Apr 2020
reviewed by 'Julia'
12th Feb 2020
reviewed by 'Jordan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 86% | £56,000 | £179,950 |
| Lettings | 25% | 45% | £360 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 4 | 9 | 4 | 0 | 2 | 0 | 0 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Robert Watts Estate Agents Branches (view all 5)
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
Absolutely disgusting and Horrible Customer Service! Had the displeasure of speaking to julie maran this morning for an enquiry regarding a property that was listed last week and my father in law viewing it, only to be told a a week later plenty of interest ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2020
Aug 26,2020
0
people found
this helpful
this helpful
Had Robert Watts Cleckheaton on both sale and purchase, and they were great. James was very professional, friendly and had very good market knowledge. He made the whole experience of taking the decision to put our house on the market easier. The ladies in the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26, 2020
View all comments
(1)
Many thanks Keira and glad we could have helped move in such tricky times. Good luck in your new home. ...
Jun 03,2020
Jun 03,2020
0
people found
this helpful
this helpful
Emailed Robert Watts Wibsey asking for the details of a property and a question about fees. Got a curt response not even using my name saying they weren't doing viewings-Note - due to covid 19 I ONLY REQUESTED DETAILS NOT A VIEWING- First impressions ? Rude and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01,2020
Apr 01,2020
0
people found
this helpful
this helpful
I have dealt with the Cleckheaton and Birkenshaw offices and staff at both are very professional and friendly. My recent purchase was not a straightforward one but all the staff , Nicky in particular were patient and knowledgeable. Would absolutely use them again and recommend them ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2020
View all comments
(1)
Many thanks Julia for for your great review. It seems all sales are problematic at some stage but we glad we got over the line. ...
Feb 12,2020
Feb 12,2020
1
people found
this helpful
this helpful
If you want an estate agents that; does not answer important emails, speak to you extremely rudely on the phone, do not answer the phones an hour after the supposed opening hours, chastises you for being on holiday and the grass being longer than usual ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2019
Dec 01,2019
0
people found
this helpful
this helpful
i have used Robert Watts on numerous occasions, i have bought properties and sold properties through Robert Watts and found both the Cleckheaton and Birkenshaw office really helpful and courteous. They always kept me updated on the sale of the properties and i always found ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2019
Sep 19,2019
0
people found
this helpful
this helpful
Having recently bought/sold a house through Robert Watts in wibsey I have to say it was a pleasure. The girls in the office are fantastic and Harmony is a credit to her employer....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 17,2019
Sep 17,2019
0
people found
this helpful
this helpful
I have recently sold my property and purchased a new home through Robert Watts estate agents in Wibsey Bradford.
I would like to make reference to a very special individual called Harmony Attwood. The quality of the service and her professionalism in every aspect of ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2018
Apr 25,2018
0
people found
this helpful
this helpful
What rude staff at Robert watts ... I'm disgusted with the phone manner of Hillary ... don't tent from these uncaring estate agents...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Feb 24,2018
Feb 24,2018
1
people found
this helpful
this helpful
completely unprofessional! and thats from the branch manager, which leaves little confidence for the other staff.
we purchased a property from them, and as we didnt resell through them i received a call from the branch manager saying shes annoyed at me? i did call ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Sep 07,2017
Sep 07,2017
2
people found
this helpful
this helpful
I have recently moved out of a property let by this agent, and from start to finish they have been an absolute joke, they took forever to contact us with a move in date, when the insurance company they use, were ringing us with a ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Apr 07, 2018
View all comments
(1)
I currently rent a house with Robert watts. I am very disappointed with the treatment I have received of them. Every time I ring up with a problem I get a woman called Jillian on the phone who speaks to me with an attitude and is very rude to me. It has got to the point where I will not even ring up now about any problems as I know what I will get on the phone the same old attitude and being spike to like your a piece of rubbish. It is a disgrace. They do not look after their tenants. I would 10 ...
Nov 09,2016
Nov 09,2016
0
people found
this helpful
this helpful
Terrible let down and disgraceful service. I was due to view a property on Saturday morning 5th November when I received a call to cancel the appointment as the property wasn't ready yet. When I rang back to ask if we could still view the ...
read full review
read full review
Comment on agent fees
I have not dealt with this agency before (and I wont be) but as so many other reviews have said they charge for renewal of contracts when they already have charged for credit checks and admin fees initially, so effectively charging for your signatures!
Was this helpful?
Yes
Yes
Nov 10, 2016
View all comments
(1)
I am very sorry you have felt let down by our service, this would never be our intention. We had to cancel your appointment on Saturday as our cleaners had the keys to do an end of tenancy clean. My colleague whom you spoke to on Saturday would have called you to re-arrange the appointment once the keys were returned. The keys were returned late on Tuesday, but unfortunately the staff member in question does not work Wednesdays and did not pass a message on to anyone to re-arrange this for he ...
Jun 06,2016
Jun 06,2016
0
people found
this helpful
this helpful
From beginning to end with this company I have been messed about. Went for a viewing of 2 flats next door to each other to be told I was only seeing the one flat. Then I told them that I do not wish to move until ...
read full review
read full review
What agent could do to change your mind?
Cheaper than most.Attached Filesnbsp;
Comment on agent fees
Cheaper than most.
Was this helpful?
Yes
Yes
May 12,2016
May 12,2016
0
people found
this helpful
this helpful
On 6 times i have rung this office( Wibsey) and 6 time no-one has answered the phone, well now you have lost a sale, and i shall be informing the vendour of the disgusting way you treat future clients.
Anyone thinking of selling they're property, give this ...
read full review
read full review
Comment on agent fees
N/a thank god
Was this helpful?
Yes
Yes
Apr 29,2016
Apr 29,2016
0
people found
this helpful
this helpful
As a solicitor who specializes in commercial property work, I have frequent dealings with agents but very rarely residential agents. Accordingly when I came to sell my own property, i was guided by recommendations rather than personal experience. I was thoroughly delighted with the service ...
read full review
read full review
Comment on agent fees
I came to a very sensible arrangement with James Watts on fees that we both found acceptable.
Was this helpful?
Yes
Yes
Apr 29, 2016
View all comments
(1)
We really appreciate your very kind comments and I know Kayleigh was delighted with the flowers you sent to thank for her efforts. All the best for the future. ...
Mar 06,2015
Mar 06,2015
2
people found
this helpful
this helpful
Me and my partner moved into a property in August last year, after around a month we started to notice damp conditions (small, water marks on the walls and ceiling) and this was mainly worse in the loft and main bedroom. I cintact we RW ...
read full review
read full review
What agent could do to change your mind?
We were charged ‚£95 per person for credit checks and references. Although only my partner had the checks done. I was named as additional tenant and not the main occupier. Robbed us of ‚£95!Attached Filesnbsp;
Comment on agent fees
We were charged ‚£95 per person for credit checks and references. Although only my partner had the checks done. I was named as additional tenant and not the main occupier. Robbed us of ‚£95!
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
0
people found
this helpful
this helpful
Having rented properties for many years as a tenant, I have to say every single dealing with Robert Watts and especially Hilary has been amazing and stress free.
From booking a viewing to signing for the keys we were kept in the loop and they ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09, 2014
View all comments
(1)
Daniel, Thank you so much for leaving this review, it really means a lot when our service is appreciated. Hilary is a very valued member of the team and has received a special gift as a result of this review. Ward Regards Kate Watts ...
Oct 13,2014
Oct 13,2014
0
people found
this helpful
this helpful
Having sorted out a number of sensitive problems regarding tenants I can only praise the work of the Robert Watts team and particularly Kate Watts who have dealt with these matters in a very professional manner. It is not always easy to deal with some ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13, 2014
View all comments
(1)
Thank you for your review. We always pride ourselves on offering a first class service and appreciate positive comments regarding my trusted team who work extremely hard on a daily basis. ...
Oct 06,2014
Oct 06,2014
4
people found
this helpful
this helpful
I am renting a property from Watts in Cleckheaton in the interim to buying another property.
The whole experience has been awful, the management have come across as defiant, rude and cocky with little or no respect shown to me as a paying tenant. The ...
read full review
read full review
What agent could do to change your mind?
Go on a training course and develop their people skills which are non existant .Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 09, 2014
View all comments
(2)
We are very sorry you have had a poor experience. We manage a large number of houses and only have a very small numbers of complaints. We strive to improve our service and would welcome an opportunity to speak to the client. ...
Sep 25,2014
Sep 25,2014
1
people found
this helpful
this helpful
AVOID!! Robert Watts are the worst estate agents going. We rented a house for a year with them and we reported several things that we thought needed fixing and they did NOTHING!
So after a year we needed a bigger house so found one under ...
read full review
read full review
Comment on agent fees
Extortionate!!!!!!! For a young couple with one child and a baby on the way. RIP OFF!!
Was this helpful?
Yes
Yes
Jun 13,2014
Jun 13,2014
0
people found
this helpful
this helpful
I have recently used Robert Watts Cleckheaton office to rent a property. We were in a difficult situation where we needed a property quickly. we were so impressed with the service we received from Kate Watts and her team. They were efficient, responsive and reactive ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11,2014
Jun 11,2014
0
people found
this helpful
this helpful
I rented my apartment with Robert Watts for just over 5 years. Throughout this period, they were very helpful and I found them to be very supportive. Unfortunately when I moved in I had a noise nuisance neighbour, Robert Watts dealt with this issue immediately and ...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2014
May 30,2014
0
people found
this helpful
this helpful
I had a terrible experience with this people. They are Rude, unethical, "*", money minded and have no moralities. "*" had no values at all. my case is as follows,
I am a resident a London. I had purchased a business in Keighley and so would like ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 28,2013
Dec 28,2013
1
people found
this helpful
this helpful
I was interested in renting this property from them but then found out they use Tennant's deposits to refurbish houses even when Tennants leave properties in good order, undamaged and clean. I will not use them now as I am afraid of not getting my ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2013
Oct 12,2013
2
people found
this helpful
this helpful
After moving into my property on the 9th august and reporting an issue with the fire 2 months later and still no working fire i am being forced to use the heating just to warm one room. They had tried to charge estate agent fees for ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2013
Jul 30,2013
5
people found
this helpful
this helpful
Be very careful this agent will not act in any shape way or fashion on your behalf, the Landlord and or Landlady still call the shots, all this agents want is lettings commission.
On move out the landlord or landlady will not be present, however ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2012
Aug 06,2012
7
people found
this helpful
this helpful
These agents are the most incompetent set of individuals I've dealt with in my entire professional and private life. They are liars and also don't care about or listen to customers. They talk at you like you are retarded and never listen to what you ...
read full review
read full review
What agent could do to change your mind?
1. Get the defect sorted through the landlord instead of telling lies about the parts turning up a week earlier. 2. Actually care that I was moving due to a breach on their part and making it smooth 3. Booking all prospective tenants viewing, communicating to me and turning up at the viewings. 4. Supplying the correct information about getting my deposit returned.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 30, 2013
View all comments
(1)
I have had a similar experience with Robert Watts, Money from bond taken after end of tenancy by the landlord to cut council shrubs outside property,
Council agree landlady could not do this,
Robert Watts Backed her up 100%.
LIKE IT or LUMP IT ATTITUDE TOWARDS TENANTS, so long as they get their commissions.
Never Use These Again ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
