Robert Oulsnam & Company
4.7/5, 378 reviews
92% recommended
97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction



Property Features

Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ... show more Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £33,000 £730,000,000
Lettings 85% 79% £395 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 5 16 13 215 5 95 3 4 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I have used Oulsnams for 3 years as my letting agent...”

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Jul 18,2022
Minithumbup
Chrystalla
By: 'Mark'
Jul 18,2022
0 people found
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I have used Oulsnams for 3 years as my letting agent, everything is done in a very professional manner and they have always found me excellent tenants. Nothing is too much trouble, this time we have used a delightful member of staff Chrystalla who was exceptionally ...
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“The best agent Chrystalla Nicolas,she was ver......”

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Jul 16,2022
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Chrystalla
By: 'Denisa'
Jul 16,2022
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The best agent Chrystalla Nicolas,she was very polite in all emails!spoke to me politely and helped me to complete the documents....
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“I had a very good Customer Service today from......”

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Jul 13,2022
Minithumbup
Chrystalla
By: 'Petros'
Jul 13,2022
0 people found
this helpful
I had a very good Customer Service today from Chrystalla. Very friend and good communication and helpful. Im so happy....
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“We found all the staff at oulsnams in rubery ......”

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May 20,2022
Minithumbup
By: 'Susan'
May 20,2022
0 people found
this helpful
We found all the staff at oulsnams in rubery very kind and helpful and was always at the end of the phone or e mail if needed during selling our house. They took a lot of the stress out of a stressful time. A big ...
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“Thank you...”

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Apr 12,2022
Minithumbup
Gill
Angela
By: 'Veronica Skye'
Apr 12,2022
0 people found
this helpful
Thank you for selling my property and your advice and assistance throughout this stressful process. Great communication and updates are given regularly at each stage. Highly recommended....
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“Experience in general was good I dropped the ......”

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Apr 12,2022
Minithumbup
Angela
By: 'Alwyn'
Apr 12,2022
0 people found
this helpful
Experience in general was good I dropped the 1 star as the for sale board broke the fence panel repair was refused by the board supplier/installation company. Means I have to replace the fence due to their negligence! I wouldn’t stop me using the ...
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“All the Sales Negotiators were extremely hel......”

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Apr 05,2022
Minithumbup
Sophie
Angela
By: 'Leech'
Apr 05,2022
0 people found
this helpful
All the Sales Negotiators were extremely helpful and accommodating. All literature produced was of a very high standard and I highly recommend the services of Robert Oulsnam & Company....
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“Property Sale...”

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Apr 04,2022
Minithumbup
Angela
By: 'DM'
Apr 04,2022
0 people found
this helpful
It had been a long time since I had been involved with a property sale but the staff at Oulsnams made the process extremely easy. They quickly and efficiently organised viewing and offers and had excellent contacts for specialist reports. Once the property was sold ...
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“I have viewed several properties with Nicola ......”

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Mar 29,2022
Minithumbup
Nicola
By: 'Stewart'
Mar 29,2022
0 people found
this helpful
I have viewed several properties with Nicola Oakley and she has always been very helpful and informative. She took a genuine interest in what I needed and really helped me in finding the property I have finally gone for!...
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By: Lisa Sullivan
Mar 31, 2022
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Hi Stewart. Thank you so much for leaving Nicola with a 5 star review. Your feedback is really appreciated and we will be sure to pass on your comments to her. ...

“An excellent service provided by Lauren, Jame......”

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Mar 18,2022
Minithumbup
Lauren
James
By: 'Emma'
Mar 18,2022
0 people found
this helpful
An excellent service provided by Lauren, James and the team. Having been very impressed by their service when I purchased the property, I opted to choose them again for my sale. From start to finish, they ensured that the sale of my property went smoothly. ...
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“Amazing Agents! 10/10...”

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Mar 17,2022
Minithumbup
Erin
Lisa
By: 'Quincey Markham'
Mar 17,2022
0 people found
this helpful
Brilliant service!!! Professionalism 10/10 Communication 10/10 My agent Erin was and is Amazing. Great help, guidance and assurance throughout the sale and I will definitely use Robert Oulsnam and company again. Thank you to Lisa also who was just as great whilst covering Erin. Amazing Agents!...
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By: Lisa
Mar 31, 2022
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Hi Quincey, thank you so much for taking the time to leave us with a review. We are so pleased we were able to help with the sale of your property and fingers crossed, we hope to work with you again in the future. Best wishes. ...

“An excellent service. Essential support prov......”

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Feb 24,2022
Minithumbup
Sally-Ann
By: 'David Milman'
Feb 24,2022
0 people found
this helpful
An excellent service. Essential support provided for a long-distance seller. Oulsnam's staff at Rubery facilitated arrangements with tradespeople where making such arrangements when living outside Birmingham would have been difficult. Highly efficient and responsive communications systems in operation. Highly recommended. Thank you, Sally Ann and ...
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By: Lisa
Feb 25, 2022
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Hello Mr Milman. Thank you for taking the time to leave our office with a 5 star ⭐️ review. The level of service we provide to all clients is of the highest importance and including those who are not local so we are really pleased that we were able to assist even with the distance between us. We wish you all the very best and thank you again for your valued instructions. Lisa ...

“I have to highlight the most amazing experien......”

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Feb 23,2022
Minithumbup
Sally-Ann
By: 'Lindsay'
Feb 23,2022
0 people found
this helpful
I have to highlight the most amazing experience that I have had and it is all thanks to Sally-Ann. She couldn't have made this purchase any easier for me. She was always available and fast to respond. I couldn't recommended this branch more!...
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By: Lisa
Feb 25, 2022
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Hi Lindsay ? thank you so much for taking the time to leave our Rubery branch with a 5 star ⭐️ review and in particular your special mention for Sally-Ann. We wish you all the very best and every happiness in your new home! ...

“Oulsnam Droitwich were amazing...”

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Feb 04,2022
Minithumbup
Trina
Gill
By: 'Laura Cook'
Feb 04,2022
0 people found
this helpful
Oulsnam Droitwich were amazing through a very long sale process. The whole team were very professional and made sure that all parties were kept up to date at all times. All members of the team went above and beyond to help out when they could....
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“Excellent service....”

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Feb 01,2022
Minithumbup
Lauren
James
By: 'Andy'
Feb 01,2022
0 people found
this helpful
Excellent service, always available, great knowledge of their sales area, highly competitive selling price. Highly recommended for your future property sales or rental...
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“Lauren Bell of Oulsnam, Moseley....”

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Jan 26,2022
Minithumbup
Lauren
Lisa
By: 'Lee'
Jan 26,2022
0 people found
this helpful
Dealt with Lauren Bell of Oulsnam, Moseley. Friendly, easy to contact, responsive and honest. We viewed several properties through several estate agents and found Oulsnam to the best by far. Even when Lauren was not available, colleagues appeared eager to assist or would ensure Lauren ...
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“Amazing estate agents!!I...”

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Jan 19,2022
Minithumbup
Angela
Sophie
By: 'John'
Jan 19,2022
0 people found
this helpful
Amazing estate agents!! I signed up with a few estate agents within our house search area and the first interaction we had with Oulsnam was superior to the other estate agents I'd signed up with... I was contacted via text to say that they had ...
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“Professional and Friendly staff...”

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Dec 17,2021
Minithumbdown
Sally-Ann
Lisa
By: 'Jacky Chapman'
Dec 17,2021
0 people found
this helpful
A very professional and friendly service off all members of the team at Oulsnams in Rubery. They worked very hard to ensure we achieved the best price for our property and off the best buyers....
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By: Lisa
Jan 05, 2022
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Thank you Jacky for your 5 star review for our Rubery team. We are so pleased we were able to assist with your move and wish you all the very best! ...

“Angela was great throughout and kept me well ......”

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Nov 23,2021
Minithumbup
Angela
Trina
By: 'Ash'
Nov 23,2021
0 people found
this helpful
Angela was great throughout and kept me well informed during whole process and helped get everything across the line. Would recommend and purchase through Oulsnams again...
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“First class experience...”

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Nov 14,2021
Minithumbup
Sally-Ann
Lisa
By: 'Sally Pitt'
Nov 14,2021
0 people found
this helpful
First class service from start to end. Lisa so professional with sorting valuation and marketing. The girls were so efficient booking viewings and keeping us updated. Then Sally- Ann supported us through to completion and took the pressure away from us. Brilliant team work thank ...
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“Another excellent service provided by Oulsnam...”

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Nov 09,2021
Minithumbup
Sally-Ann
Lisa
By: 'Alison'
Nov 09,2021
1 people found
this helpful
Another excellent service provided by Sally-Ann, Lisa and the rest of the team. Always professional and efficient. Excellent communication at all times. Thank you...
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By: Lisa Sullivan
Nov 10, 2021
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Thanks Alison for this lovely review! We are so pleased we have been able to help and provide our services to you again. You know where we are if you ever need us in the future and we wish you every happiness and success for the future in your new home! ...

“I had wonderful experience with Robert Oulsn......”

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Oct 27,2021
Minithumbup
Lauren
Lisa
By: 'kay Mirshahi'
Oct 27,2021
0 people found
this helpful
I had wonderful experience with Robert Oulsnam, especially with Lauren Bell, who was actually the seller's agent not mine. Lauren kept me informed all the way through the process of buying the property and she kept in regular contact to ensure I was ok, let ...
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“Sale of my property...”

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Oct 27,2021
Minithumbup
Lisa
Nicola
By: 'Jacqueline'
Oct 27,2021
0 people found
this helpful
I would just like to thank the whole team at Rubery for the speed in which they put my house on the market through to completion. They exceeded my expectations in every way possible. Can’t thank them enough!...
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By: Lisa
Oct 29, 2021
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Thank you Jacqueline for your 5 star review and your feedback. We are so pleased we were able to help with your move and the office really appreciate your kind comments. We wish you all the best! ...

“Just brilliant...”

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Oct 16,2021
Minithumbup
Lauren
Lisa
By: 'Kirsty Beech'
Oct 16,2021
0 people found
this helpful
Robert Oulsnam & Company were brilliant. They made everything as easy as possible and were flexible and accommodating. They were friendly and approachable. Lauren was particularly helpful and made the process as smooth as possible from start to finish....
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“They were very helpful indeed. Especially Deb......”

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Oct 05,2021
Minithumbup
Debbie
Victoria
By: 'Mabel'
Oct 05,2021
0 people found
this helpful
They were very helpful indeed. Especially Debbie at the Redditch branch. We love our new home. Debbie also followed up to see if everything was OK....
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“Excellent service all staff very helpful and ......”

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Sep 30,2021
Minithumbup
Debbie
Victoria
By: 'Monique Maries'
Sep 30,2021
0 people found
this helpful
Excellent service all staff very helpful and professional especially Deborah nothing was ever too much trouble and they also really helped us with our onward purchase highly recommended...
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“Confidence inspiring....”

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Sep 30,2021
Minithumbup
Sally-Ann
Lisa
By: 'DBS'
Sep 30,2021
1 people found
this helpful
Selling property when you're some distance from it is always a challenge. The property in question was sold due to a bereavement. Dealing with Oulsnams was a confidence-inspiring. Sally-Anne managed our sale and there wasn't a moment the we were left without prompt updates and ...
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By: Lisa Sullivan
Sep 30, 2021
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Thank you so much for taking the time to leave us with a review, your feedback is very much appreciated by all the team and in particular Sally-Ann. We wish you all the very best. Lisa ...

“The agents provided good service and helpful.......”

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Sep 30,2021
Minithumbup
Mitchel
Stacy
By: 'Rico'
Sep 30,2021
0 people found
this helpful
The agents provided good service and helpful. Besides, the communication is efficient and fast. Especially thanks to Mr. Mitchel & Ms. Stacy who are very kind and helpful....
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“The agents provided good service and helpful.......”

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Sep 29,2021
Minithumbup
Mitchel
Stacy
By: 'Jennifer'
Sep 29,2021
0 people found
this helpful
The agents provided good service and helpful. Besides, the communication is efficient and fast. Especially thanks to Mr. Mitchel & Ms. Stacy who are very kind and helpful....
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“Courtesy, knowledge and professionalism.....”

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Sep 27,2021
Minithumbup
Erin
Lisa
By: 'Richard HURLEY'
Sep 27,2021
0 people found
this helpful
We experienced courtesy, knowledge and professionalism throughout the sale of the property. We felt well supported by Lisa and Erin during what was for us a stressful time, and would highly recommend the Oulsnams team at Rubery....
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By: Lisa Sullivan
Sep 30, 2021
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Thank you Mr Hurley for taking the time to leave our office with a review, your feedback is very much appreciated and we thank you for your valued instruction. Wishing you all the very best for the future. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina

Awards won by Robert Oulsnam & Company

Regional Awards won by Robert Oulsnam & Company

Individual Branch Awards

Birmingham, B45

Birmingham, B13

Redditch, B98

Droitwich, WR9



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Robert Oulsnam & Company