• Luke Martin
    Luke Martin
  • Ben Palfrey
    Ben Palfrey
  • Stuart  Macdiarmid
    Stuart Macdiarmid
  • Jodie Austin
    Jodie Austin
  • Jenna Hill
    Jenna Hill
  • Alison Nock
    Alison Nock
  • Natalie  Richards
    Natalie Richards
  • Gary  Kendall  FNAEA
    Gary Kendall FNAEA
  • Ian Williams  MRICS
    Ian Williams MRICS
  • Ann Rose
    Ann Rose
  • Trina Thompson
    Trina Thompson
  • Antoinette Driscoll
    Antoinette Driscoll
  • Beccy Smith
    Beccy Smith
  • Laurie Price
    Laurie Price
  • Charlotte Buttress
    Charlotte Buttress
  • Sue Parsons
    Sue Parsons
  • Rachel Andrews
    Rachel Andrews
  • Karen Crayton
    Karen Crayton
  • Sarah Cockerill
    Sarah Cockerill
  • Andrea Herron
    Andrea Herron
  • Claire Brackpool
    Claire Brackpool
  • Judy Hitchin
    Judy Hitchin
  • Shelbi Scoffin
    Shelbi Scoffin
  • Emily-Jayne Healey
    Emily-Jayne Healey
  • Claire Lucas
    Claire Lucas
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
 
Properties for sale
Properties for rent
May 09,2017
Minithumbdown
By:
May 09,2017
0 people found
this helpful
When we originally started our tenancy with Oulsnam, any issues reported got to and from the agency and the landlord quickly. (in total we spent 3 years in the property) After about a year and a half we noticed that the service started to slip, we had to chase up issues and never got a call back, it was always us calling them even though they promised they would get back to us. We had on a few occasions issues with the property reported but they didn't seem to be recorded or passed on to so...
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By: Stuart Macdiarmid
May 10, 2017
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Dear Danielle I'm so sorry to read this review, I do hope this issue will be resolved and would suggest taking it up with the letting manager to ensure it's being dealt with. Unfortunately your review has been placed on the sales office forum and I haven't the ability to assist. Stuart Macdiarmid Sales Manager. ...
May 08,2017
Minithumbup
By:
May 08,2017
0 people found
this helpful
I had never rented before and found all members of the team who i had contact with to be really helpful and supportive. When the property suffered weather damage the team were contactable and were quick to get the issues sorted. The information they shared on checking out of the property and the support to do this was also really useful for someone renting for the first time Would highly recommend Robert Oulsnam and the team at the Barnt Green office Gary Morgan, Bromsgrove...
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Comment on agent fees
Fees were reasonable especially with the high level of support provided by the team
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Apr 13,2017
Minithumbup
Eileen McCrea
By:
Apr 13,2017
0 people found
this helpful
Excellent service. Very helpful and kept us informed all through the selling process. Would recommend this agent to anyone who wants friendly service....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Dan Sullivan
Tim Robinson
By:
Mar 29,2017
0 people found
this helpful
I instructed the Stirchley Office to sell my property in Selly Oak which we successfully sold in March 2017. From start to finish Dan Sullivan and his team were excellent, leading us through the process, managing buyers & negotiations and ensuring we obtained a great price for the property. Money well spent and would whole heartedly recommend them....
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Comment on agent fees
Very fair, great value for money!
Was this helpful? Yes
Mar 23,2017
Minithumbup
Marie Smith
By:
Mar 23,2017
0 people found
this helpful
We needed to move back home to Bromsgrove to be near to our family and friends after spending two years by the seaside, which was always our dream. We missed our family so much so viewed property for rental on line. All your adverts were very informative and we found dealing with you a really easy experience. You made it possible for our Daughter to deal with viewing and providing personal information due to us being in Yorkshire. All we had to do was read our Tenancy Agreement when we picke...
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Comment on agent fees
Fees for renting were good and reasonably priced compared to other Agents
Was this helpful? Yes
Mar 21,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 21,2017
0 people found
this helpful
Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly recommend....
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Comment on agent fees
Service was worth the competitive fee
Was this helpful? Yes
By: Rachel Andrews
Mar 21, 2017
View all comments (1)
Thank you for your review Richard - we wish you all the very best for the future. ...
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Really professional service . Fantastic communication, made me feel very relaxed at this stressful time of moving house. Would highly recommend their service....
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Mar 15,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 15,2017
0 people found
this helpful
We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured a smooth stress free transaction for us. Highly recommended....
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Comment on agent fees
We found the fee to be competitive - You get what you pay for!
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By: Rachel Andrews
Mar 15, 2017
View all comments (1)
Thank you for taking the time to write a review and for your kind comments. ...
Mar 14,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 14,2017
0 people found
this helpful
Rachel provided a highly professional and efficient service during our house sale/purchase, and was always available to discuss issues and provide a positive outlook. Karen was also very proactive when communicating information to us, and overall the Bournville team came across as keen, positive and hardworking. I would highly recommend them and would absolutely use them again....
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Comment on agent fees
Comparable with other agents, but with the additional edge of great service.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Many thanks for your kind comments, we hope you are very happy in your new home. ...
Mar 14,2017
Minithumbup
Alison Nock
Natalie Richards
By:
Mar 14,2017
0 people found
this helpful
What can I say ... Great service throughout , communicative at all stages and very pro active in dealing with the chain , other agents and solicitors. I would have no hesitation in using their services in the future and would definitely recommend to friends & family who are looking to buy or sell. FANTASTIC thank you Alison and Natalie...
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Comment on agent fees
fair
Was this helpful? Yes
Mar 10,2017
Minithumbup
Rachel Andrews
By:
Mar 10,2017
0 people found
this helpful
Rachel assist both me and my wife in selling our two flats in Kings Norton. She provided an efficient and professional service. Was extremely friendly and if an issue arose came up with practical solutions....
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Comment on agent fees
Fees are part of the business. No one is happy about fees.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Your kind comments are very much appreciated. Best wishes for every happiness in your new home. ...
Mar 09,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 09,2017
0 people found
this helpful
I've used this company a few times now and every time they have been excellent in buying and selling....
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Comment on agent fees
Average for a high street branch but could be more competitive now as many online agents are cheaper.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Thank you so much for your review and loyalty to us. It is always a pleasure to do business with you. ...
Mar 07,2017
Minithumbup
Debbie Solway
By:
Mar 07,2017
0 people found
this helpful
I cannot thank Robert Oulsnams enough. Our house was only on the market for a week before it was sold - we had over 6 viewings within the first few days it went on the market. The service was fab and the staff are so friendly. Debbie was very efficient keeping us up to date with everything and always happy to help with any enquires we had....
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Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
We moved three times prior to using Robert Oulsnam, each time using a different Agent, and we can honestly say we found all the staff at Oulsnam very professional and extremely helpful throughout the transaction. In our opinion they are the best Agent in Droitwich and we would have no hesitation in recommending them....
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Comment on agent fees
Fees extremely competitive
Was this helpful? Yes
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
I found all the staff at Robert Oulsnam very helpful. They were accommodating regarding viewing days and times and went out of their way to find out information during the rather protracted purchase time. As it was difficult for me to collect the keys on completion day, Trina even dropped off the keys at my home!...
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Feb 24,2017
Minithumbup
Laurie Price
By:
Feb 24,2017
0 people found
this helpful
Extremely helpful and supportive through buying my first property. I had lots of questions and the team was excellent at answering them quickly and comprehensively. Laurie Price was my main port of call and she was incredible with dealing with a not so straightforward process! There were many complications that were dealt with in an organised and timely matter. The whole branch were extremely helpful through everything, in terms of their responses to emails and phone calls. I felt well looked a...
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Comment on agent fees
I think the fees were very reasonable and in line with other agents in the area.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Claire Lucas
Laurie Price
By:
Feb 22,2017
0 people found
this helpful
I would like to thank Claire, Laurie and the rest of the staff at Robert Oulsnam in Droitwich for working so hard to bring the recent sale of my property to a quick and satisfactory conclusion. The girls in the Droitwich Office were very knowledgeable and at least one member of the sales team were always available to act on my behalf to keep the sale progressing smoothly. The whole team worked in an organised and professional manner replying to all my e-mails very quickly which went a long way t...
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Comment on agent fees
The agents fees were comparable with those of other estate agents in my local area.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Gary Kendall FNAEA
By:
Feb 20,2017
0 people found
this helpful
Exceptionally helpful throughout a rather complicated process when I approached this branch with a view to selling a deceased relative property.Gary Kendall was my main contact and found him exceptionally helpful and supportive and kept me informed weekly with updated bulletins.A!So I would like to mention the young ladies who had the unfortunate job of vetting potential buyers. They were very helpful and gave me the benefit of their professional advice when making my choice .I felt that I wa...
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Comment on agent fees
In view of a rather complicated sale I think the fees. Charges were very reasonable
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
I had really good customer service and the team very knowledgeable Also they were really professional I was very happy with the whole experience...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Oulsnam's Lettings
Mar 17, 2017
View all comments (1)
Thank you Kevin - we appreciate you taking the time to leave us a review and are glad that you had such a positive experience with us. On behalf of all of the team here at Oulsnam's ...
Feb 09,2017
Minithumbup
Tim Robinson
Dan Sullivan
By:
Feb 09,2017
0 people found
this helpful
This is the second property you have sold for us. The first a swift sale and matters were handled speedily & accurately. The second took longer and required sifting through some unreliable buyers and offers and a perseverance to complete the sale despite the twists & turns en-route. Both sales were handled shrewdly & accurately by your office and especially Tim whom has good sound judgement. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 08,2017
Minithumbup
Jenna Hill
Kelly Theodosi
By:
Feb 08,2017
0 people found
this helpful
Handled the whole process from enquiry, viewing to submitting offers in a very professional and ethical manner. The sale and purchase was made easy by the office producing exact memorandum of sales, clear and precise sales particulars and offered flexible viewing days/times. Throughout the actual sale/purchase I was kept informed and if there was any question then the office dealt with it promptly....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
A big THANK YOU to all at Pershore Road Office for the efficient way you sold my house in Kings Heath....
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Comment on agent fees
Excellent value
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
As s professional landlord I was looking for an estate agent to sell my property in Selly Park. I considered several agents within the said area and compared their charges accordingly. I chose Oulsnam of Moseley and was delighted with the outcome. They dealt with the sale from start to finish in an efficient manner. They had several viewings and kept me informed of the progress being made. I was telephoned immediately an offer was made and this was followed up by a confirmation email. I wa...
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Comment on agent fees
Having compared several estate agents fees within the area I considered Oulsnam charges to be competitive and money well spent.
Was this helpful? Yes
Jan 28,2017
Minithumbup
Ben Palfrey
Jenna Hill
By:
Jan 28,2017
0 people found
this helpful
Really helpful throughout a very long process. Excellent advice and kept us extremely well informed. Also provided a lot of guidance with a difficult accompanying sale with a different agent. Would very highly recommend....
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Comment on agent fees
No issue with the fees; just very pleased with the service provided.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Gill Mills
Laurie Price
By:
Jan 24,2017
0 people found
this helpful
We purchased our house in Droitwich and found them to be very professional and friendly. We were constantly updated on the progress of the purchase and everything went smoothly. I would definitely recommend Robert Oulsnam...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Ann Rose
Gary Kendall FNAEA
By:
Dec 23,2016
0 people found
this helpful
Friendly advice and professionalism. I found that from start to finish we were kept up to date regularly on all matters of the sale, the sale felt more like a friend conducting the sale/rather than a business transaction, and it all came down to namely the two staff nominated above. A big thank you to both...
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Comment on agent fees
GOOD
Was this helpful? Yes
Dec 20,2016
Minithumbup
Debbie Solway
By:
Dec 20,2016
1 people found
this helpful
Having sold with one agent and purchased through Oulsnam we found the staff to be very friendly, helpful and efficient. Felt like all the staff cared about us finding a suitable family home. Went out of their way to bring the viewing forward, hence to say we went on to purchase our new home! Thank you!!...
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Dec 13,2016
Minithumbup
Luke Martin
By:
Dec 13,2016
0 people found
this helpful
Luke became our adviser when we put our house on the market in 2016. I have to say Luke was brilliant and helped make the process quite stress free. Appointments had been set up and we had regular telephone call from Luke reviewing and updating us every step of the process nothing was too much trouble....
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Comment on agent fees
good
Was this helpful? Yes
Dec 07,2016
Minithumbup
Luke Martin
By:
Dec 07,2016
0 people found
this helpful
We bought a flat via this Northfield office and due to the complexity of the purchase needed to be in frequent contact with the vendor through Luke. We were impressed with the way all staff were able to 'deputise' when Luke was on leave, presumably through excellent computer based record keeping. Luke was our main point of contact and always responded very promptly to our calls and e-mails. He was very efficient in passing on communications to the vendor and gaining a response. Because of the co...
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Comment on agent fees
No fees paid, as property was purchased
Was this helpful? Yes
Dec 05,2016
Minithumbdown
By:
Dec 05,2016
0 people found
this helpful
A very bad experience -Our house was over-valued - the photos were poor (I ended up taking my own and submitting them via email to replace a number taken by the agent) - communication was poor (we were not even informed when people who had made an offer on our house had decided to look in a different area altogether) - one member of staff could not identify which houses were in the conservation area and described an MDF fire surround as original. We terminated our contract with them...
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Last updated at 9:05 AM 09/08/2016 by allAgents

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 9:05 AM 09/08/2016 by allAgents

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(5)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(5)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(1)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(14)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(14)
Kings Heath
20 High Street, Birmingham B14 7JT
(1)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(20)
Moseley
142 Alcester Road, Birmingham B13 8HS
(3)
Northfield
51 Church Road, Birmingham B31 2LB
(11)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(8)
Redditch
10a Church Green East, Redditch B98 8BP
(3)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(1)

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