• Luke Martin
    Luke Martin
  • Ben Palfrey
    Ben Palfrey
  • Stuart  Macdiarmid
    Stuart Macdiarmid
  • Jodie Austin
    Jodie Austin
  • Jenna Hill
    Jenna Hill
  • Alison Nock
    Alison Nock
  • Natalie  Richards
    Natalie Richards
  • Gary  Kendall  FNAEA
    Gary Kendall FNAEA
  • Ian Williams  MRICS
    Ian Williams MRICS
  • Ann Rose
    Ann Rose
  • Trina Thompson
    Trina Thompson
  • Antoinette Driscoll
    Antoinette Driscoll
  • Beccy Smith
    Beccy Smith
  • Laurie Price
    Laurie Price
  • Charlotte Buttress
    Charlotte Buttress
  • Sue Parsons
    Sue Parsons
  • Rachel Andrews
    Rachel Andrews
  • Karen Crayton
    Karen Crayton
  • Claire Brackpool
    Claire Brackpool
  • Judy Hitchin
    Judy Hitchin
  • Claire Lucas
    Claire Lucas
  • Gill Mills
    Gill Mills
  • Kelly Theodosi
    Kelly Theodosi
  • Lynda Williams
    Lynda Williams
  • Judi Waters
    Judi Waters
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
 
www.oulsnam.net Properties for sale
Properties for rent
Jan 17,2018
Minithumbup
Hannah Lane
By: 'Tina O'Flaherty'
Jan 17,2018
0 people found
this helpful
Hannah sold my property last year within a week of it being up for sale. She is a professional at her job very dedicated and committed to her clients. She goes above and beyond shes a great asset to the company. I met several estate agents while viewing properties to buy not one of them was as professional as what she was. Highly recommended to all my family and friends x...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jan 05,2018
Minithumbup
Hannah Lane
By: 'Greg'
Jan 05,2018
0 people found
this helpful
I have placed two property sales through Oulsnams Moseley Office recently (and also made one purchase) both of the sales achieved above the marketing price and also my expectations. The increased prices more than covered all their sales fees and my legal costs as well, plus we were given great advice in the selection of suitable buyers. There was always good communication from Hannah with both me and my solicitors; I don't think an Γ’Β€Βœinternet onlyҀ sales option would have got a...
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Comment on agent fees
Competitive Fees…I think you get what you pay for.
Was this helpful? Yes
Jan 05,2018
Minithumbdown
By: 'dont let them play with your mind'
Jan 05,2018
0 people found
this helpful
very dishonest, unhelpful,and deceitful. their main target is to bring in new business, they promise landlords gold mines within weeks but as soon as I singed up with them, getting hold of them became impossible they marketed my property for two months couldn't generate any viewings. I took over the marketing and done it myself via openrent, within two weeks I had over 20 viewings and managed to agree a letting with great tenants. the same tenants I agreed letting with told me that they h...
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Comment on agent fees
really expensive compared with openrent. they charge both landlords and tenants Β£100s compared with small set charge by openrent of Β£20
Was this helpful? Yes
By: Laura Fiddes-Baron
Jan 10, 2018
View all comments (1)
I am sorry you felt you didn't have a good experience with us- I would be grateful if you could contact me to discuss where things went wrong for you. Thnaks ...
Jan 03,2018
Minithumbup
By: 'Mo A'
Jan 03,2018
0 people found
this helpful
I have had an excellent experience so far with Oulsnam lettings. They have always been been very professional and responded promptly to my queries, answering any questions I have. For a first time landlord it is reassuring to have their support throughout the whole process. I would definitely recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 02,2018
Minithumbup
Rachel Andrews
Karen Clayton
By: 'Sarah harris'
Jan 02,2018
0 people found
this helpful
I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I found them so professional and kind and really took great care of me as a seller and gave very very amazing advice when I was worried about the sale . Thank you so much...
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Comment on agent fees
I believe it is worth every penny . Karen and Rachel were amazing
Was this helpful? Yes
Dec 13,2017
Minithumbup
Sue Lawrence
By: 'Catherine Stock'
Dec 13,2017
0 people found
this helpful
We received exceptional service from the team when purchasing our property. From viewings all the way through to completion everyone was friendly, honest, professional and helpful. It took us a long time to firstly have an offer accepted and then to complete due to various hiccups - none of which were caused by Oulsnams. They did however do their very best to resolve issues for us using their extensive skill and experience. Dan and Declan I think were sick of seeing us we saw so many houses! T...
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Nov 28,2017
Minithumbup
By: 'Joolz'
Nov 28,2017
1 people found
this helpful
I cannot in a short review praise every member of staff at the Kings Heath office enough.At every step of the way whilst selling a property they were excellent.Obtaining viewings keeping me informed at all times.I fail to understand why anyone would consider an online agency when you can receive such an excellent service with contact face to face and the sale of your property completed with such a professional attitude for the same cost with no hidden extras.I would never consider using any othe...
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Comment on agent fees
Very good fees no hidden charges,such as charges for viewings with certain agents.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Laurie Price
Claire Lucas
By: 'Happy customer'
Nov 27,2017
0 people found
this helpful
We found this estate agents to be helpful friendly and motivated to sell our property. All the staff in the office were on board in selling our house and who ever we spoke to they were able to deal with any issues that arose. From an acceptable offer to completion the process was made bearable even with a few hiccups along the way. They dealt with the sale quickly and efficiently. Thank you....
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Comment on agent fees
The fees were reasonable. Having previously had a our house on the market with another agent 2 years ago. OulsnamÒ€ℒs were still a lot cheaper.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Hannah Lane
By: 'Lucy'
Nov 25,2017
2 people found
this helpful
We recently purchased our house and had a fantastic service. Hannah was our representative throughout the process. She was highly professional, helpful and supportive. Even helping unblock things when things got a bit sticky between the parties' solicitors. Hannah's communication was excellent. She was very responsive to any of our queries or questions. Hannah was very good at understanding everyone's needs and a highly skilled negotiator. It felt like she was a project manager as...
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Was this helpful? Yes
Nov 24,2017
Minithumbup
Michelle Walls
Lynda Williams
By: 'Tom'
Nov 24,2017
0 people found
this helpful
I cannot praise the team at Oulsnam's King's Heath highly enough! I sold a property with them and everything was exceptional: valuation, information, particulars, photos, marketing, advice... right through to completion. Their communication, responsiveness, friendliness and professionalism was first class. Michelle was the main agent I dealt with and she was truly outstanding! Friendly, knowledgeable, responsive, professional and truly helpful. Lynda was also very helpful and profes...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2017
Minithumbup
By: 'Happy Vendor'
Nov 23,2017
0 people found
this helpful
I received an exemplary 5 star service from all of the staff at Robert Oulsnams in Stirchley, particularly Dan, Tim and Sue. I encountered a few issues, prior to completion, and the staff went above and beyond successfully resolving matters for me. I always felt like they had my best interests at heart and their regular updates kept me informed, every step of the way. I wouldn't hesitate to use their services again… THANK YOU!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2017
Minithumbup
Trina Thompson
Claire Lucas
By: 'Well satisfied'
Nov 23,2017
0 people found
this helpful
When we decided to sell our bungalow we arranged for three estate agents to visit our property to advise on valuation, marketing strategy etc. Trina Thompson represented Robert Oulsnam and Company and during her visit was both professional and very personable, filling me with confidence. The sale of our bungalow became a very protracted experience due to a number of issues, but at all times the four members of staff kept us fully informed of all factors, reassuring us each time we had any doub...
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Comment on agent fees
The time and effort put in by the staff of the Droitwich office justified the fee charged to sell our bungalow.
Was this helpful? Yes
Nov 22,2017
Minithumbup
Trina Thompson
Laurie Price
By: 'Jo smith'
Nov 22,2017
0 people found
this helpful
I can not thank all the staff at the Droitwich office enough for their help, advice and support during the process of selling our house. They listened to what type of buyer we needed to sell our property quickly and only arranged viewings on this basis. Their service was of such a high standard and I could not recommend them more highly. Even down to the exchange day there was a slight problem and they ensured they liaised with us, our solicitor and our buyer to get this sorted immediately. A ...
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Comment on agent fees
Very competitive with other local agents
Was this helpful? Yes
Nov 14,2017
Minithumbup
Rachel Andrews
Karen Crayton
By: 'G Rutter'
Nov 14,2017
0 people found
this helpful
Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their services....
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Comment on agent fees
Competitive, fixed and fair. Well worth the service.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Lynda Williams
Maxine Dickson
By: 'Sheila Antonowicz'
Nov 13,2017
1 people found
this helpful
Oulsnams Kings Heath sold my parents house. Throughout the whole process the service was excellent, professional and very helpful. They sold the property very quickly and the whole process was very smooth and hassle free. All the staff were very professional and friendly. I would not hesitate to highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
Maxine Dickson
By: 'Ingrid Oldham'
Nov 11,2017
0 people found
this helpful
Purchasing the property was very challenging on many levels, but Maxine went above and beyond her role, to facilitate the process with all parties involved...
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Comment on agent fees
N/A- I was the purchaser
Was this helpful? Yes
Nov 06,2017
Minithumbup
Victoria Green
By: 'D Ash'
Nov 06,2017
0 people found
this helpful
We sold our house back in 2016 through Oulsnam, very positive experience through out. We were kept informed all the way through and they really helped keep our buyers motivated when things started to drag out with our solicitors. Victoria's knowledge of the market got us an amazing price for our house and our property was shown to its true potential. Debbie, Eileen ad Siobhan were amazing too, a real team effort....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Claire Lucas
Laurie Price
By: 'Carol'
Oct 31,2017
0 people found
this helpful
I recently sold my property through Robert Oulsnams Droitwich. All the staff were brilliant and I remember they all made a point of visiting my property to ensure they knew everything about it to ensure the best possible outcome. Moving house is as everyone knows a very stressful time as like many, things didn't always go smoothly. But both Claire and Laurie where completely brilliant sorting things out constantly pushing and chasing everyone. Some may say well that's what you are ...
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Comment on agent fees
Excellent value as you always got a personally touch.
Was this helpful? Yes
Oct 28,2017
Minithumbup
Luke Martin
Ian Williams MRICS
By: 'Kim'
Oct 28,2017
0 people found
this helpful
My first conversation with Luke was to book a viewing. He was very accommodating to everyones availability. He then followed up with a call to find out my thoughts about the property. Then our journey together started with the process of buying what has now become my forever home. I cannot begin to express my thanks and appreciation for Luke's timeless, professional, and honest, efforts in finalising the purchase. I would also like to add my solicitor expressed her admiration in her dealing...
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Was this helpful? Yes
Oct 27,2017
Minithumbup
Gary Kendall FNAEA
Ann Rose
By: 'Sue'
Oct 27,2017
0 people found
this helpful
The customer care that l received from Gary Kendall was 110%. Gary contacted me every week to keep me informed of how the sale of my Parents house was progressing and he never failed to ask how l was doing. Going so far as to ring me the week after everything had been finalised and gone through to make sure l was ok. Ann Rose was my liaison with the viewings of my Parents home, l was kept informed of every viewing that was booked and what every potential buyer thought of it....
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Comment on agent fees
I found the fees good and reasonable
Was this helpful? Yes
Oct 26,2017
Minithumbup
Kelly Theodosi
Ben Palfrey
By: 'JanetG'
Oct 26,2017
0 people found
this helpful
I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every step of the way from start to completion. It was a real pleasure dealing with the office and was very reassuring knowing that the team was acting on my behalf. I would not have any hesitation in using ...
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Comment on agent fees
I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.
Was this helpful? Yes
Oct 23,2017
Minithumbup
Ann Rose
Gary Kendall FNAEA
By: 'Leighton & Liz Anderson'
Oct 23,2017
0 people found
this helpful
This was a very stressful time, and without the support we received from Ann and Gary in dealing with Barrett homes I do not think we could have coped. The regular phone calls of reassurance to us and getting Barrett's to understand the unrealistic timescale they were setting we're invaluable. The friendly, supportive and professional manner in which everything was handled speaks volumes for this firms approach, and these two professionals in particular....
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Comment on agent fees
Very good and well worth it for the service provided.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Michelle Walls
Maxine Dickson
By: 'Katie'
Oct 19,2017
0 people found
this helpful
We recently sold our house through Robert Oulsnam Kings Heath and can not fault the excellent service provided. They were extremely efficient in arranging and managing our viewings and always quick to answer phone calls and respond to messages. Michelle in particular was extremely helpful in moving things on towards the end of the process, telling us exactly what she was going to do and phoning back promptly with confirmation. The team made the whole process much less stressful for us and we wou...
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Comment on agent fees
Value for money
Was this helpful? Yes
Oct 12,2017
Minithumbup
Sue Parsons
By: 'Mrs Ives'
Oct 12,2017
0 people found
this helpful
Knew who she was selling to-old couple.Allaspects of house relayed to us and sellers reason for selling.Told us about area-gps shops etc.we new to area.Even knew where local Quaker Meeting House is.Well informed'.Purchased on the spot...
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Comment on agent fees
no problem just right
Was this helpful? Yes
Oct 05,2017
Minithumbup
Luke Martin
Ann Rose
By: 'Alex Boyle'
Oct 05,2017
0 people found
this helpful
Through the difficultly that is finding the right property, Luke was absolutely fantastic. He is incredibly patient, even after viewing several properties with him, with no request too small. His communication is spot on, and always keeps you up to date. Once our offer was placed, Ann took over. Again, communication second to none. Always on hand for questions and made making an offer as easy as she could! I would certainly use this branch again to buy and to sell!...
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Comment on agent fees
No fees as we were buying through this agent.
Was this helpful? Yes
Oct 02,2017
Minithumbup
Tim Robinson
Sue Lawrence
By: 'Happy Chappy'
Oct 02,2017
0 people found
this helpful
Another big THANK YOU to Dan Sullivan, Sue Lawrence, Tim Robinson and all the team at Pershore Road Office for the efficient way you sold another house for me. You did a great job previously selling in Kings Heath and now you've provided a top rate service dealing with the sale of a house in Selly Park. A special thanks to Tim Robinson on this transaction. If only other agents were up to your standard....
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Comment on agent fees
Real value
Was this helpful? Yes
Oct 02,2017
Minithumbup
Ben Palfrey
Jodie Austin
By: 'Warley Woods'
Oct 02,2017
0 people found
this helpful
Excellent service from start to finish. Valuation was just right, photos are fantastic and no agent comes close to the way Oulsnam's present their properties online. They know the area very well, have sold the majority of the properties on our street over many years and were flexible in arranging viewings and keeping us informed with feedback. They successfully navigated their way through an awkward buyer situation and saw us over the line. Special mention to Ben who was excellent throughou...
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Comment on agent fees
Fees very reasonable, well worth paying the extra compared to an online only agent. They present the property very well and arranged viewings promptly and efficiently. You just don't get that with online only agents and that can only harm your prospects of getting the best price for your property.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Rachel Andrews
By: 'Mr and Mrs R Smith'
Sep 28,2017
0 people found
this helpful
We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered our house to give us a valuation, we knew we could trust her and her team to sell our house in the most professional way as possible. That certainly was our experience from the beginning to the end of the process and at all times we we...
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Comment on agent fees
The agents' fees were very reasonable
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
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Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new home. ...
Sep 26,2017
Minithumbup
By: 'Bache'
Sep 26,2017
0 people found
this helpful
Moving after 35 years in one house was daunting. The team at Oulsnam's Bournville office guided us every step of the way making the whole process as stress free as possible ....
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Comment on agent fees
Competitive and worth it for the personalised service
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write your review. Your positive comments are much appreciated. ...
Sep 26,2017
Minithumbup
By: 'Joe D'
Sep 26,2017
0 people found
this helpful
Oulsnam Lettings have managed the letting of our apartment for over two years and have successfully recruited two tenants , managed any issues of maintenance and repairs and handled rent collection. They also conduct regular inspection of the property to give assurance that it is being kept in good condition by the tenant. We wanted to have a hassle free rental property and Oulsnam have delivered....
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Comment on agent fees
Seem pretty competitive especially for full management of the rental property.
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Last updated at 10:54 AM 24/10/2017 by Alison Nock

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 10:54 AM 24/10/2017 by Alison Nock

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(9)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(10)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(1)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(22)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(17)
Kings Heath
20 High Street, Birmingham B14 7JT
(8)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(24)
Moseley
142 Alcester Road, Birmingham B13 8HS
(5)
Northfield
51 Church Road, Birmingham B31 2LB
(30)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(14)
Redditch
10a Church Green East, Redditch B98 8BP
(4)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(1)


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