• Staff picture
    Alison
  • Staff picture
    Trina
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    Rachel
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    Lynda
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    James
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    Victoria
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    Sally-Ann
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    Laura
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    Ben
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    Natalie
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    Karen
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    Claire
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    Lisa
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    Tim
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    Eileen
  • Staff picture
    Lisa
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    Gary
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    Becky
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    Laurie
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    Michelle
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    Sue
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    Debbie
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    Jason
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    Samantha
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    Jodie
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company

www.oulsnam.net

Properties for Sale
Properties to Rent

“ We recently sold our home with the barnt green office the service from start to finish was excellent. Good value for money.... ”

Sep 10,2018
Minithumbup
Antoinette
By: 'Rich C'
Sep 10,2018
0 people found
this helpful
Brilliant service from start to finish would not hesitate to recommend this estate agent for the sale of your house friendly service....
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Comment on agent fees
Good
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By: Antoinette Driscoll
Sep 11, 2018
View all comments (1)
Thank you for you kind comments, pleasure working with you both in the Sale of your home. ...

“ Helpful and efficient... ”

Aug 28,2018
Minithumbup
Claire
By: 'Lottie'
Aug 28,2018
0 people found
this helpful
We bought our house through Oulsnam and found Claire to be very helpful and quick to respond to any queries we had. She was also proactive in moving the chain along and keeping us informed when we hit the inevitable stumbling blocks. We are very ...
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“ Excellent Agent and Staff... ”

Aug 27,2018
Minithumbup
Claire
Gill
By: 'Ken'
Aug 27,2018
0 people found
this helpful
We were recommended to use this Agent due to their knowledge of selling park homes. We received a five star service from this agent and staff members. Very professional, kept us informed throughout the process with viewings and feedback with their friendly and very knowledgeable ...
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Comment on agent fees
Appears competitive compared with other Agents. The fees were set out at the first meeting. No hidden costs.
Was this helpful? Yes

“ Excellent service.... ”

Aug 27,2018
Minithumbup
James
By: 'Sharon andCharles Wall'
Aug 27,2018
0 people found
this helpful
James was invaluable in helping us sell our previous house and buy our new home . This was done with great professionalism and humour and made what can be a very stressful business a smooth process....
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Comment on agent fees
At the outset James was very transparent about the fees involved and we felt they were appropriate for the work involved.
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“ Sales Team... ”

Aug 26,2018
Minithumbup
By: 'D.Pye'
Aug 26,2018
0 people found
this helpful
All the staff involved with selling my mothers house made the process simple and efficient. They kept me informed on a regular basis and everything went to plan. Could not ask for more....
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Comment on agent fees
Acceptable.
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“ Excellent service... ”

Aug 23,2018
Minithumbup
Samantha
By: 'Mr and Mrs King'
Aug 23,2018
0 people found
this helpful
Samantha has dealt with our enquiries promptly and efficiently, therefore creating a good relationship with our tenants. Samantha has been helpful and professional at all times. When we have been on holiday she has dealt with situations on our behalf to which we are grateful.. ...
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Comment on agent fees
Very reasonable fees. Value for money.
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“ excellent... ”

Aug 22,2018
Minithumbup
Trina
Laurie
By: 'Alisonc - Seller'
Aug 22,2018
0 people found
this helpful
Oulsnam Droitwich advantage over all other local Agents is its dynamic team of dedicated professionals. Trina has the distinct advantage of understanding her local market to ensure the best price for your property. She also has a good eye for the marketing materials produced to ...
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Comment on agent fees
As above - good value for money
Was this helpful? Yes

“ Tracey & cats :)... ”

Aug 20,2018
Minithumbup
Claire
Gill
By: 'Tracey & the cats'
Aug 20,2018
0 people found
this helpful
Claire Lucas Oulsnam did an excellent job supporting me from valuation to my decision to sell when Branch had a property on the market that she knew met my requirements due to disability and location required .I love my new home and life is so ...
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Comment on agent fees
The fees were very satisfactory for services received and I was able to negotiate to have a fixed fee rate to help me manage my expenses adequately.
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“ Flat sale churchill... ”

Aug 19,2018
Minithumbup
Eileen
Debbie
By: 'Kim'
Aug 19,2018
0 people found
this helpful
We sold our property with Oulsnam Redditch all staff were very helpful, and advised us with all our needs, Debbie would update us with everything what was needed to complete our sale. We would recommend. and thank you all for your help. Kim Ellis....
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Comment on agent fees
Good
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“ Five Star Customer Service.... ”

Aug 16,2018
Minithumbup
Trina
Claire
By: 'The Bods'
Aug 16,2018
0 people found
this helpful
From our first meeting with Trina through to our very rapid sale negotiated by Claire the whole process was handled in a professional and friendly manner. Well done to the whole team it was a pleasure to use your services....
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Comment on agent fees
Good
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“ Excellent service... ”

Aug 05,2018
Minithumbup
Sally-Ann
Jason
By: 'Alison Thompson'
Aug 05,2018
1 people found
this helpful
We were acting as executors for the sale of a property and the support and service we received from Sally-Ann and Jason were excellent and they made the process for us very easy...
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Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes

“ House sold in a week... ”

Jul 17,2018
Minithumbup
Debbie
Siobhan
By: 'C Bratt'
Jul 17,2018
0 people found
this helpful
I can thoroughly recommend the team at Oulsnams Redditch. Never having sold a house before, Debbie and Siobhan made the process very easy. My property sold in a week and I was kept informed throughout the next few weeks of the process.Very friendly office,...
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Comment on agent fees
Reasonable. I felt the fee was fair.
Was this helpful? Yes

“ Excellent Service... ”

Jul 10,2018
Minithumbup
By: 'Rudy Branch'
Jul 10,2018
0 people found
this helpful
A great all round experience with Robert Oulsnam. Siobhan and Debbie oversaw matters and kept me right up to date. It can be tricky knowing which estate agent to use but you really can't go wrong with this team. Recommended!!!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ Sale of Bournville Property... ”

Jul 06,2018
Minithumbup
Rachel
Stephen
By: 'LinB'
Jul 06,2018
0 people found
this helpful
We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and ...
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Comment on agent fees
As quoted and similar to other agents in the area. Well earned.
Was this helpful? Yes

“ Sale and purchase... ”

Jul 03,2018
Minithumbup
Samantha
Karen
By: 'Malcolm B'
Jul 03,2018
0 people found
this helpful
This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful Both houses are in a conservation area of which all staff have good experience. Sam and Karen were always friendly, ...
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Comment on agent fees
As expected for this level of service
Was this helpful? Yes
By: Rachel Andrews
Jul 03, 2018
View all comments (1)
Many thanks for your kind review Malcolm, we wish you every happiness in your new home. ...

“ Exemplary Letting Agent... ”

Jun 08,2018
Minithumbup
Laura
Stacy
By: 'AndySBham'
Jun 08,2018
0 people found
this helpful
I find that the service provided by Oulsnam Letting is consistently good. In my most recent appointment of Oulsnam, they were quick to survey and value the letting, discuss options, and once agreed, put on market without delay. Interests in the letting were quickly conveyed ...
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Comment on agent fees
Competitive fee considering the high level of service provided by efficient and experienced staff.
Was this helpful? Yes

“ Sale of house... ”

Jun 08,2018
Minithumbup
By: 'Beverley'
Jun 08,2018
0 people found
this helpful
I cannot thank this company enough for ensuring a prompt, efficient sale of my mother's property within a week of advertising. Professional brochure prepared and weekly updates on the progress of the sale after conducting viewings and all without my having to be involved....
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Comment on agent fees
As expected
Was this helpful? Yes

“ Moving into my first flat...... ”

Jun 07,2018
Minithumbup
By: 'Emma Lazara'
Jun 07,2018
0 people found
this helpful
I have had a mainly very positive experience so far with Oulsnam lettings. They have responded promptly to my queries both before I moved into my 1st flat and also whilst I was settling in to get everything set up or repaired as needed....
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“ Totally Untrustworthy.... ”

Jun 04,2018
Minithumbdown
By: 'James.'
Jun 04,2018
1 people found
this helpful
Our experience with Oulsnam has been abysmal. It is my opinion that they are masters of playing one person off against the other, and are prepared to fabricate situations in order to support their whims. In particular, my view is that *they misrepresented situations to ...
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Comment on agent fees
Abysmal
Was this helpful? Yes

“ Oulsnam lettings provided me with a superb service throughout My experience with them. They were fast and efficient with finding me a tenant.... ”

Jun 04,2018
Minithumbup
Marie
Thomas
By: 'Mr Edwards'
Jun 04,2018
0 people found
this helpful
Thomas came out to see me and explained the entire process in detail and gave me a valuation what I was extremely happy with. A tenant was found very quickly and Marie was very efficient when carrying out the referencing checks and drafting up the ...
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Comment on agent fees
Good
Was this helpful? Yes

“ selling and buying... ”

May 31,2018
Minithumbup
By: 'Dee'
May 31,2018
0 people found
this helpful
I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
Was this helpful? Yes

“ The team are amazing!... ”

May 19,2018
Minithumbup
Debbie
Victoria
By: 'Bethan Chance'
May 19,2018
0 people found
this helpful
Debbie and Vicky were amazing. From the moment we put our offer in Vicky worked out of hours to make sure the house we were buying was taken off the market. Debbie kept us updated the whole way through every part of our journey. They ...
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Was this helpful? Yes

“ Professional yet personal... ”

May 10,2018
Minithumbup
Rachel
By: 'The Phillips family'
May 10,2018
0 people found
this helpful
Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold ...
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Comment on agent fees
Fees were Good especially for the hard work they all put in to sell our property.
Was this helpful? Yes
By: Rachel Andrews
May 11, 2018
View all comments (1)
Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new home. ...

“ Shocking!!... ”

May 06,2018
Minithumbdown
By: 'David'
May 06,2018
2 people found
this helpful
Rented through Oulsnam for two years and have to say that they are one of the most unprofessional companies that I have come across. They can't do the basics like telling the time, adding up or acknowledge emails and they don't listen. We ...
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Comment on agent fees
Bad
Was this helpful? Yes

“ A professional, competent service.... ”

Apr 28,2018
Minithumbup
Rachel
Karen
By: 'The Perrys'
Apr 28,2018
0 people found
this helpful
From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very ...
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Comment on agent fees
Agent's fees were as expected - standard for an Estate Agent of this type.
Was this helpful? Yes
By: Rachel Andrews
Apr 28, 2018
View all comments (1)
Thank you for your very kind comments, we all hope you are very happy in your New Home. ...

“ Great service... ”

Apr 26,2018
Minithumbup
By: 'B Pruiksma'
Apr 26,2018
0 people found
this helpful
The team at Robert Oulnams' Stirchley branch worked together very hard for nearly a year to sell my property. It was a difficult property to sell but they were patient, helpful and friendly. Many thanks to everyone there !...
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Comment on agent fees
Good/ reasonable
Was this helpful? Yes

“ good experiece using robert oulsman, strongly recommend... ”

Apr 25,2018
Minithumbup
Alison
Ian
By: 'Yong'
Apr 25,2018
0 people found
this helpful
I sold my property using Robert Oulsnam as the sole agent, although their fee is a bit higher than other estate agencies, they do provide excellent service, and are very responsible from beginning to end. Both Alison and Ian are very experienced professionals and are ...
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Comment on agent fees
The fees are not the cheapest, but good for their outstanding service and reputation.
Was this helpful? Yes

“ Professional sales process... ”

Apr 24,2018
Minithumbup
Natalie
Alison
By: 'Francesca Green'
Apr 24,2018
0 people found
this helpful
We received a first class service from Natalie Richards and her colleagues in the Northfield office. Our home sale was always well supported by regular and meaningful contact and always on a timely basis. We were fully informed of every step of the viewings and ...
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Comment on agent fees
The fees were very acceptable and within the fair market range for a property of our type and complexity. However, based on previous experience with other Estate Agents over many property sale/purchase transactions the fees from Robert Oulsnam and Company represented excellent value taking full account of the levels of service and professional support that we received throughout our dealings with Natalie and her colleagues.
Was this helpful? Yes

“ Correct Valuation... ”

Apr 08,2018
Minithumbup
Victoria
Siobhan
By: 'Mark R'
Apr 08,2018
0 people found
this helpful
Victoria and her team were the third agents I had round to value my house for sale, the other agents undervalued the house and didn't give me the confidence that they were interested in pushing for the best price. Victoria convinced me correctly that ...
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Comment on agent fees
Fee was high however they got me more money so cannot moan!
Was this helpful? Yes

“ Excellent Service... ”

Mar 31,2018
Minithumbup
Jenna
Ben
By: 'Harborne Seller'
Mar 31,2018
0 people found
this helpful
I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out ...
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Comment on agent fees
The fees are very reasonable. They are transparent and there are no hidden fees for viewings.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 5 12 10 108 2 37 0 0 2

Agent Fees

No fees set.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 10:54 AM 24/10/2017 by Alison Nock

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(12)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(18)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(2)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(28)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(18)
Kings Heath
20 High Street, Birmingham B14 7JT
(8)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(30)
Moseley
142 Alcester Road, Birmingham B13 8HS
(6)
Northfield
51 Church Road, Birmingham B31 2LB
(35)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(15)
Redditch
10a Church Green East, Redditch B98 8BP
(12)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(2)


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