• Luke Martin
    Luke Martin
  • Ben Palfrey
    Ben Palfrey
  • Stuart  Macdiarmid
    Stuart Macdiarmid
  • Jodie Austin
    Jodie Austin
  • Jenna Hill
    Jenna Hill
  • Alison Nock
    Alison Nock
  • Natalie  Richards
    Natalie Richards
  • Gary  Kendall  FNAEA
    Gary Kendall FNAEA
  • Ian Williams  MRICS
    Ian Williams MRICS
  • Ann Rose
    Ann Rose
  • Trina Thompson
    Trina Thompson
  • Antoinette Driscoll
    Antoinette Driscoll
  • Beccy Smith
    Beccy Smith
  • Laurie Price
    Laurie Price
  • Charlotte Buttress
    Charlotte Buttress
  • Sue Parsons
    Sue Parsons
  • Rachel Andrews
    Rachel Andrews
  • Karen Crayton
    Karen Crayton
  • Sarah Cockerill
    Sarah Cockerill
  • Andrea Herron
    Andrea Herron
  • Claire Brackpool
    Claire Brackpool
  • Judy Hitchin
    Judy Hitchin
  • Shelbi Scoffin
    Shelbi Scoffin
  • Emily-Jayne Healey
    Emily-Jayne Healey
  • Claire Lucas
    Claire Lucas
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
 
Properties for sale
Properties for rent
Jul 24,2017
Minithumbup
Trina Thompson
Laurie Price
By:
Jul 24,2017
0 people found
this helpful
Thank you for a very efficient house sale. Good advice and advertising. You listened to gain the correct info which helped to present our house in the best possible way. Loved the video well worth the cost. Just a little more Info following sale would be good to keep us updated. Thank you...
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Comment on agent fees
Average cost
Was this helpful? Yes
Jul 03,2017
Minithumbup
By:
Jul 03,2017
0 people found
this helpful
Great service all throughout the process of selling our house. The friendly, proactive team worked well together, communicated frequently with me, keeping me up to date. The initial evaluation and photo-taking was done promptly. Good (and many of them!) photos posted on the major/popular on-line sites....
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Comment on agent fees
We benefited from a special offer at the time, which swayed us initially to sign them up.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Rachel Andrews
By:
Jun 29,2017
0 people found
this helpful
Our experience of selling through Oulsnams, Bournville was first class. We received our first visit from Rachel Andrews on the afternoon we made contact with them. She immediately put us at ease and impressed with her manner, experience and knowledge of the local market. Photographs were taken and the property was marketed and on Right Move the following day. Oulsnams were excellent at arranging viewings (6 or 7 within 2 weeks) and we quickly sold at a good price. One or two delays occurred in ...
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Comment on agent fees
The fees were not the cheapest we could find, but were reasonable value and in my opinion "you get what you pay for". We more than made up for the slightly higher fee in the sale price achieved and the service is vital when issues arise along the way that cause stress!
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By: Rachel Andrews
Jun 30, 2017
View all comments (1)
Many thanks for your kind comments. We hope that you and your family have settled well in your New Home. ...
Jun 10,2017
Minithumbup
Luke Martin
By:
Jun 10,2017
0 people found
this helpful
At a difficult time, we had to sell my mothers property, we found Oulsnams to be supportive, professional and efficient at all stages of the procedure, also an aspect we found helpful was the weekly updates from Gary Kendall, and Luke Martin, who was always on hand to answer any questions and acted as a good liaison between ourselves and all other parties....
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Comment on agent fees
good
Was this helpful? Yes
Jun 09,2017
Minithumbup
Alison Nock
By:
Jun 09,2017
0 people found
this helpful
Alison has a really great team who looked after the sale of our late father's house. We all lived quite a distance away from the property and Alison's team did all the potential buyer viewings and made sure that the property was free from any internal and external problems during the sale process. What initially attracted us to the Northfield branch of Oulsnam's was that two year's earlier Alison gave us excellent advice as to a decision to a buy the freehold on the property. The advice was giv...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbdown
Tim Robinson
By:
Jun 06,2017
0 people found
this helpful
Tim made us feel comfortable at our first meeting & that carried on all the way through to the sake. The service we received from all staff was excellent & we were kept updated at all times....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 04,2017
Minithumbup
Gill Mills
Claire Lucas
By:
Jun 04,2017
0 people found
this helpful
I was met at the property by Gill and she did a very good job of showing me around the property and was very helpful, honest and informative. I immediately loved the property and knew that it wouldn't be on the market for long as it was well kept and in an ideal location. Because of this I thought I would have no chance of getting it as there was already a lot of interest, but Gill encouraged me to go and put an offer in- which I did and I am happy to say was accepted and I am now the proud owne...
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
Natalie Richards
By:
May 30,2017
0 people found
this helpful
We were extremely pleased with the service we received from oulsnams Northfield branch when buying our house. We liked the house on first viewing but were unsure whether it had the potential to extend which would be necessary for us as our family grows. Natalie was great and helped us arrange a second viewing along with a building advisor from BVT who talked us though their policies and what would normally be accepted. He couldn't promise anything but it reassured us both that something would ...
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Comment on agent fees
We purchased our house though this branch.
Was this helpful? Yes
May 29,2017
Minithumbup
Natalie Richards
By:
May 29,2017
0 people found
this helpful
We were delighted with the entirety of the service we received from the Northfield office. Natalie Richards dealt with our sale in a thoroughly professional way. On our first meeting it was apparent that she was very knowledgeable and had extensive experience of the property market in the area. As we went through what was a 5 month process, she was at all times courteous and willing to go that extra mile. It was apparent that she was hugely committed to her role and committed to providing an e...
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Comment on agent fees
The fees were very reasonable for the service provided. We were selling a house that was valued in the £550k plus bracket. In negotiating a fee for the sale - Ian Williams displayed a good degree of fairness and commercial awareness, which was mutually beneficial.
Was this helpful? Yes
May 29,2017
Minithumbup
Gary Kendall FNAEA
Luke Martin
By:
May 29,2017
1 people found
this helpful
Very pleased with the service provided by this office. The staff were extremely pleasant and helpful. Their local knowledge was very useful in securing a good sale price. As we did not live in the area viewings were organised and carried out by the agents which was a big plus for us. Any concerns were dealt with and we felt confident to leave the house sale in their hands. Would definitely use again and would not hesitate to recommend them....
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Comment on agent fees
Worth the money spent.
Was this helpful? Yes
May 25,2017
Minithumbup
Gary Kendall FNAEA
Luke Martin
By:
May 25,2017
0 people found
this helpful
i found the service received from Roberts Oulsnams, Northfield Branch impeccable from start to finish with selling my bungalow. Luke was very inventive positive, polite and very much on the ball. Gary rang myself once a week with an update and my requests by both were followed through immediately. This all help to a pleasurable, no hiccup speedy sale. Both Gary and Luke are a credit to the team as are all the staff at the above branch. Thank you guys....
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Comment on agent fees
Reasonable but well worth the service I recieved
Was this helpful? Yes
May 25,2017
Minithumbup
Gary Kendall FNAEA
Ann Rose
By:
May 25,2017
0 people found
this helpful
Gary and team were very helpful to me when selling my house. I know that they were not the cheapest out there but I am glad I choose them to take care of everything for me. Every week without fail Gary would contact me giving me feedback also Anne. Would I use them again You Bet I wouldn't use anyone else....
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Comment on agent fees
Worth every penny
Was this helpful? Yes
May 09,2017
Minithumbdown
By:
May 09,2017
0 people found
this helpful
When we originally started our tenancy with Oulsnam, any issues reported got to and from the agency and the landlord quickly. (in total we spent 3 years in the property) After about a year and a half we noticed that the service started to slip, we had to chase up issues and never got a call back, it was always us calling them even though they promised they would get back to us. We had on a few occasions issues with the property reported but they didn't seem to be recorded or passed on to so...
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By: Stuart Macdiarmid
May 10, 2017
View all comments (1)
Dear Danielle I'm so sorry to read this review, I do hope this issue will be resolved and would suggest taking it up with the letting manager to ensure it's being dealt with. Unfortunately your review has been placed on the sales office forum and I haven't the ability to assist. Stuart Macdiarmid Sales Manager. ...
May 08,2017
Minithumbup
By:
May 08,2017
0 people found
this helpful
I had never rented before and found all members of the team who i had contact with to be really helpful and supportive. When the property suffered weather damage the team were contactable and were quick to get the issues sorted. The information they shared on checking out of the property and the support to do this was also really useful for someone renting for the first time Would highly recommend Robert Oulsnam and the team at the Barnt Green office Gary Morgan, Bromsgrove...
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Comment on agent fees
Fees were reasonable especially with the high level of support provided by the team
Was this helpful? Yes
Apr 13,2017
Minithumbup
Eileen McCrea
By:
Apr 13,2017
0 people found
this helpful
Excellent service. Very helpful and kept us informed all through the selling process. Would recommend this agent to anyone who wants friendly service....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Dan Sullivan
Tim Robinson
By:
Mar 29,2017
0 people found
this helpful
I instructed the Stirchley Office to sell my property in Selly Oak which we successfully sold in March 2017. From start to finish Dan Sullivan and his team were excellent, leading us through the process, managing buyers & negotiations and ensuring we obtained a great price for the property. Money well spent and would whole heartedly recommend them....
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Comment on agent fees
Very fair, great value for money!
Was this helpful? Yes
Mar 23,2017
Minithumbup
Marie Smith
By:
Mar 23,2017
0 people found
this helpful
We needed to move back home to Bromsgrove to be near to our family and friends after spending two years by the seaside, which was always our dream. We missed our family so much so viewed property for rental on line. All your adverts were very informative and we found dealing with you a really easy experience. You made it possible for our Daughter to deal with viewing and providing personal information due to us being in Yorkshire. All we had to do was read our Tenancy Agreement when we picke...
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Comment on agent fees
Fees for renting were good and reasonably priced compared to other Agents
Was this helpful? Yes
Mar 21,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 21,2017
0 people found
this helpful
Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly recommend....
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Comment on agent fees
Service was worth the competitive fee
Was this helpful? Yes
By: Rachel Andrews
Mar 21, 2017
View all comments (1)
Thank you for your review Richard - we wish you all the very best for the future. ...
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Really professional service . Fantastic communication, made me feel very relaxed at this stressful time of moving house. Would highly recommend their service....
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Was this helpful? Yes
Mar 15,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 15,2017
0 people found
this helpful
We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured a smooth stress free transaction for us. Highly recommended....
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Comment on agent fees
We found the fee to be competitive - You get what you pay for!
Was this helpful? Yes
By: Rachel Andrews
Mar 15, 2017
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Thank you for taking the time to write a review and for your kind comments. ...
Mar 14,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 14,2017
0 people found
this helpful
Rachel provided a highly professional and efficient service during our house sale/purchase, and was always available to discuss issues and provide a positive outlook. Karen was also very proactive when communicating information to us, and overall the Bournville team came across as keen, positive and hardworking. I would highly recommend them and would absolutely use them again....
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Comment on agent fees
Comparable with other agents, but with the additional edge of great service.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Many thanks for your kind comments, we hope you are very happy in your new home. ...
Mar 14,2017
Minithumbup
Alison Nock
Natalie Richards
By:
Mar 14,2017
0 people found
this helpful
What can I say ... Great service throughout , communicative at all stages and very pro active in dealing with the chain , other agents and solicitors. I would have no hesitation in using their services in the future and would definitely recommend to friends & family who are looking to buy or sell. FANTASTIC thank you Alison and Natalie...
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Comment on agent fees
fair
Was this helpful? Yes
Mar 10,2017
Minithumbup
Rachel Andrews
By:
Mar 10,2017
0 people found
this helpful
Rachel assist both me and my wife in selling our two flats in Kings Norton. She provided an efficient and professional service. Was extremely friendly and if an issue arose came up with practical solutions....
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Comment on agent fees
Fees are part of the business. No one is happy about fees.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Your kind comments are very much appreciated. Best wishes for every happiness in your new home. ...
Mar 09,2017
Minithumbup
Rachel Andrews
Karen Crayton
By:
Mar 09,2017
0 people found
this helpful
I've used this company a few times now and every time they have been excellent in buying and selling....
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Comment on agent fees
Average for a high street branch but could be more competitive now as many online agents are cheaper.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Thank you so much for your review and loyalty to us. It is always a pleasure to do business with you. ...
Mar 07,2017
Minithumbup
Debbie Solway
By:
Mar 07,2017
0 people found
this helpful
I cannot thank Robert Oulsnams enough. Our house was only on the market for a week before it was sold - we had over 6 viewings within the first few days it went on the market. The service was fab and the staff are so friendly. Debbie was very efficient keeping us up to date with everything and always happy to help with any enquires we had....
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Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
We moved three times prior to using Robert Oulsnam, each time using a different Agent, and we can honestly say we found all the staff at Oulsnam very professional and extremely helpful throughout the transaction. In our opinion they are the best Agent in Droitwich and we would have no hesitation in recommending them....
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Comment on agent fees
Fees extremely competitive
Was this helpful? Yes
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
I found all the staff at Robert Oulsnam very helpful. They were accommodating regarding viewing days and times and went out of their way to find out information during the rather protracted purchase time. As it was difficult for me to collect the keys on completion day, Trina even dropped off the keys at my home!...
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Was this helpful? Yes
Feb 24,2017
Minithumbup
Laurie Price
By:
Feb 24,2017
0 people found
this helpful
Extremely helpful and supportive through buying my first property. I had lots of questions and the team was excellent at answering them quickly and comprehensively. Laurie Price was my main port of call and she was incredible with dealing with a not so straightforward process! There were many complications that were dealt with in an organised and timely matter. The whole branch were extremely helpful through everything, in terms of their responses to emails and phone calls. I felt well looked a...
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Comment on agent fees
I think the fees were very reasonable and in line with other agents in the area.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Claire Lucas
Laurie Price
By:
Feb 22,2017
0 people found
this helpful
I would like to thank Claire, Laurie and the rest of the staff at Robert Oulsnam in Droitwich for working so hard to bring the recent sale of my property to a quick and satisfactory conclusion. The girls in the Droitwich Office were very knowledgeable and at least one member of the sales team were always available to act on my behalf to keep the sale progressing smoothly. The whole team worked in an organised and professional manner replying to all my e-mails very quickly which went a long way t...
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Comment on agent fees
The agents fees were comparable with those of other estate agents in my local area.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Gary Kendall FNAEA
By:
Feb 20,2017
0 people found
this helpful
Exceptionally helpful throughout a rather complicated process when I approached this branch with a view to selling a deceased relative property.Gary Kendall was my main contact and found him exceptionally helpful and supportive and kept me informed weekly with updated bulletins.A!So I would like to mention the young ladies who had the unfortunate job of vetting potential buyers. They were very helpful and gave me the benefit of their professional advice when making my choice .I felt that I wa...
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Comment on agent fees
In view of a rather complicated sale I think the fees. Charges were very reasonable
Was this helpful? Yes

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Last updated at 9:31 AM 09/08/2016 by allAgents

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 9:31 AM 09/08/2016 by allAgents

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(5)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(6)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(1)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(17)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(14)
Kings Heath
20 High Street, Birmingham B14 7JT
(1)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(20)
Moseley
142 Alcester Road, Birmingham B13 8HS
(3)
Northfield
51 Church Road, Birmingham B31 2LB
(18)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(9)
Redditch
10a Church Green East, Redditch B98 8BP
(3)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(1)


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