Robert Oulsnam & Company
4.7/5, 327 reviews
91% recommended
96% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
76% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ... show more Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £33,000 £730,000,000
Lettings 83% 76% £395 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 5 13 12 192 4 77 2 2 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Excellent Service...”

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Jun 16,2021
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Sally-Ann
By: 'Chris Bessant'
Jun 16,2021
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Sally Ann and the team were excellent always on hand to answer any questions, first time buyer so was quite daunting but was made so much easier with the quick responses and updates, Thank you so much...
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“Awful Agents...”

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Jun 15,2021
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By: 'James'
Jun 15,2021
0 people found
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Awful Agents..as mentioned by people on previous posts seems to be some kind of *profiling on who they allow to view "certain houses" ?or are taking backhanders on selling properties to people they have lined up, so dont allow viewings..Oulsnam should be investigated....
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“Expert Guidance...”

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Jun 09,2021
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Gill
By: 'Steve'
Jun 09,2021
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We had Really good support during our recent house sale. The Oulsnam Team were very professional, gave good advice and kept us informed during the whole process....
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“Sallie-Ann, Nicola and Erin have been excelle......”

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May 27,2021
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Nicola
Erin
By: 'Dorothy'
May 27,2021
1 people found
this helpful
Sallie-Ann, Nicola and Erin have been excellent, I cannot thank them enough for the service I have received. From start to finish I have been advised, reassured and kept up to date with each step of the sale, taking away a lot of the stress ...
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“Dream come true....”

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May 13,2021
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Trina
Annie
By: 'Ann Bennett'
May 13,2021
0 people found
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Hi Ann, No problem at all, Here is the review so you should just be able to copy and paste across ? Having got ourselves immersed with an Estate agents that was not doing a good job of selling our house it was music to my ...
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“Professional and friendly. Kept me updated t......”

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May 10,2021
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Angela
Trina
By: 'Adrian'
May 10,2021
0 people found
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Professional and friendly. Kept me updated throughout the whole process. Thank you so much for selling what was pricing to be a challenging property...
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“The lack of communication and the way they tr......”

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May 09,2021
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By: 'V'
May 09,2021
0 people found
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The lack of communication and the way they treat people makes me wonder how these guys are in business, we put an offer in for a let property and have to keep chasing for updates with false promise after false promise of call backs, it ...
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“Professional and friendly. Kept me updated t......”

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May 07,2021
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Angela
Trina
By: 'Adrian'
May 07,2021
0 people found
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Professional and friendly. Kept me updated throughout the whole process. Thank you so much for selling what was pricing to be a challenging property...
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“We recently sold & bought through Oulsnam in ......”

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Apr 28,2021
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Trina
Annie
By: 'Lucy Clive'
Apr 28,2021
0 people found
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We recently sold & bought through Oulsnam in Droitwich. It is no secret that selling & buying a property is incredibly stressful, even for the most level headed people! The team @ Oulsnam were amazing. Every phone call & email was answered quickly and they always followed up on ...
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“Can't fault - efficient and great customer service...”

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Apr 27,2021
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Lauren
Lisa
By: 'Katie'
Apr 27,2021
0 people found
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Robert Oulsnam were our first choice for selling our property after our positive experiences buying our first house. We were very happy to both sell and buy through them on this occasion and can't fault the service. They are a real pleasure to deal with ...
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“Very good service lots of help from Annie . T......”

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Apr 19,2021
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Annie
Trina
By: 'Christine'
Apr 19,2021
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Very good service lots of help from Annie . Took a while to sell but got there in the end . Would definitely use them again ....
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“the excellent attention i received both durin......”

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Apr 19,2021
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Annie
Gill
By: 'michael'
Apr 19,2021
0 people found
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the excellent attention i received both during purchase and after was to the highest standard . All your staff were very helpful and i would have no second thoughts about recommending Oulsnam. Very satisfied customer Mike Bell...
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“I cannot rate everyone at Robert Oulsnam in t......”

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Apr 19,2021
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Annie
Angela
By: 'Josephine'
Apr 19,2021
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I cannot rate everyone at Robert Oulsnam in the Droitwich office highly enough. Customer Service is excellent , frequent updates, sound advice & friendly approach. Huge thankyou especially to Angela, Jill & Annie. Kindest regards Josy Dunkerley...
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“After a terrible experience with another agen......”

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Apr 16,2021
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Annie
Gill
By: 'Linsey'
Apr 16,2021
0 people found
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After a terrible experience with another agent, we switched to Oulsnams. They were professional, and their photographer went the extra mile to take photographs of our village to help sell the property. Can highly recommend...
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“I found Debbie very rude and unprofessional. ......”

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Apr 16,2021
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By: 'John'
Apr 16,2021
0 people found
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I found Debbie very rude and unprofessional. The branch didn't tell about offers. I wouldn't use to sell my house, they valued mine at 165 another agent valued at 200 and it sold for 187!...
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“Excellent service from oulsnam during and aft......”

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Apr 07,2021
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Lauren
James
By: 'Christina'
Apr 07,2021
0 people found
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Excellent service from oulsnam during and after the purchase of a one bedroom flat in Moseley. Lauren Bell in particular has been excellent throughout - she communicated effectively with all sides and tackled issues always professionally and kindly. I can thoroughly recommend working with her ...
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“it's difficult to know where to begin with ou......”

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Apr 06,2021
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Debbie
Eileen
By: 'Stuart'
Apr 06,2021
0 people found
this helpful
it's difficult to know where to begin with our purchase, it was beset with some issues but through out it all the constants were Eileen and Debbie. I do not believe for one minute that our purchase would have gone through without their help. Even ...
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“Took an awful long time but got there in the ......”

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Mar 30,2021
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Sally-Ann
Lisa
By: 'Terry M Allen'
Mar 30,2021
0 people found
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Took an awful long time but got there in the end. Sally Anne worked tirelessly on our behalf to complete when we did. We thank her for that....
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“Excellent from start to finish. Lauren and Ja......”

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Mar 25,2021
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Lauren
James
By: 'C H'
Mar 25,2021
0 people found
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Excellent from start to finish. Lauren and James were very helpful throughout. Efficient and responsive team. Very accommodating with organising viewings around us and Lauren was fantastic during the long slog to agreeing on completion dates....
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“The team at Robert Oulsnam were fantastic in ... being available, professional and extremely helpful....”

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Mar 16,2021
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James
Lisa
By: 'S'
Mar 16,2021
0 people found
this helpful
The team at Robert Oulsnam were fantastic in helping me to sell my flat. Lisa was extremely helpful, always available and professional. I would definitely recommend using Robert Oulsnam, they were a pleasure to work with....
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“Excellent friendly service which resulted in ......”

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Mar 07,2021
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Gill
Trina
By: 'Paul'
Mar 07,2021
0 people found
this helpful
Excellent friendly service which resulted in a sale of my property. The sales team were very efficient and kept me informed at all times....
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“Would highly recommend...”

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Feb 28,2021
Minithumbup
Sally-Ann
Lisa
By: 'Zoe'
Feb 28,2021
0 people found
this helpful
Would highly recommend, Sally-Ann kept me updated throughout the process. Many thanks! It took a while but we got there in the end!...
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“Lauren's very prompt and positive communicati......”

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Feb 24,2021
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Lauren
Lisa
By: 'Alix'
Feb 24,2021
0 people found
this helpful
Lauren's very prompt and positive communications were a deciding factor for me to buy my property. I felt very safe and well represented, and throughout the entire process she had my best interest at heart! Buying was a lengthy process, I was very thankful to ...
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“Excellent customer service, professional staff...”

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Feb 16,2021
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Lauren
Lucy
By: 'Nancy'
Feb 16,2021
0 people found
this helpful
Excellent customer service, professional staff, kept in touch with me throughout the process as it was a very long one for me. Would definitely recommend....
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“Excellent service throughout the whole proces......”

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Feb 13,2021
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Gill
Jodie
By: 'David'
Feb 13,2021
0 people found
this helpful
Excellent service throughout the whole process from start to finish. Special thanks to Gill who was really helpful and reassuring from the start...
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“Sally-Ann was most helpful all the way throug......”

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Feb 12,2021
Minithumbup
Sally-Ann
Lisa
By: 'James'
Feb 12,2021
1 people found
this helpful
Sally-Ann was most helpful all the way through our purchase and she really went above and beyond what could be expected. She was out of the office on key hand-over day but Lisa was there and was exceptionally considerate about Covid safety when passing the ...
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“Lisa, Erin and Sally Anne have been brilliant......”

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Feb 11,2021
Minithumbup
Lisa
Erin
By: 'Harry'
Feb 11,2021
1 people found
this helpful
Lisa, Erin and Sally Anne have been brilliant from the start. They were efficient and professional. They were excellent from the start sold within a day buyer then pulled out ! immediately got another viewer sold it next day and continually keep us informed at all ...
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“A Good Choice...”

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Feb 03,2021
Minithumbup
Sally-Ann
Lisa
By: 'Michelle'
Feb 03,2021
1 people found
this helpful
Used this Estate Agents to both sell and purchase local properties. They were friendly and professional. Kept us up to date and always willing to help with any queries...
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“The Droitwich team provided great support, gu......”

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Feb 03,2021
Minithumbup
Annie
Trina
By: 'Danny & Lizzy'
Feb 03,2021
0 people found
this helpful
The Droitwich team provided great support, guidence and communication throughout the highs and lows of selling our property! Particularly Annie who went over and above supporting our buyers through the process. Highly recommend and will definitely use again with any future house moves....
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“Friendly yet businesslike, this agent stands ......”

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Jan 17,2021
Minithumbup
Lauren
James
By: 'Mike Cooney'
Jan 17,2021
0 people found
this helpful
Friendly yet businesslike, this agent stands out by engaging with its clients, answering calls quickly and getting back to you promptly with answers. They are proactive in progressing transactions regularly and keeping sellers and buyers up to date. They have exceeded my expectations....
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Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 4:26 PM 31/10/2017 by Trina

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Robert Oulsnam & Company