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    Alison
  • Staff picture
    Trina
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    Rachel
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    Lynda
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    James
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    Victoria
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    Sally-Ann
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    Ben
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    Natalie
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    Karen
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    Claire
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    Lisa
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    Tim
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    Eileen
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    Lisa
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    Gary
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    Becky
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    Laurie
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    Michelle
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    Sue
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    Debbie
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    Jason
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    Ann
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    Gill
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company

www.oulsnam.net

Properties for Sale
Properties to Rent

“Excellent service...”

Jun 20,2019
Minithumbup
Debbie
Victoria
By: 'Andrew McDarmaid'
Jun 20,2019
0 people found
this helpful
Debbie was very helpful at all stages of the buying process and always kept us informed of progress. We have now decided to use Oulsnam’s to as our letting agent....
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Was this helpful? Yes

“Professional...”

Jun 09,2019
Minithumbup
By: 'Victoria'
Jun 09,2019
0 people found
this helpful
I have recently sold a property with Ben's team and I found every member of staff to be professional and and went out of their way to be helpful. This isn't the first house and will certainly not be the last that I put up ...
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Comment on agent fees
Good
Was this helpful? Yes

“Helpful and Assertive...”

Jun 03,2019
Minithumbup
Annie
Debbie
By: 'GD'
Jun 03,2019
0 people found
this helpful
Really impressed with the service from Oulsnam so far. I registered my interest in certain property types and Annie Hirons called immediately when something suitable was coming up. She has gone above and beyond what I would expect from an agent, and the whole team ...
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“Great Team...”

May 23,2019
Minithumbup
Kelly
Becky
By: 'San'
May 23,2019
0 people found
this helpful
My favourite bunch, always helpful, knowledgeable, personable and tenacious. You can only list two of the team in the review but in reality they are all brilliant and very professional at what they do. Kelly is particularly tentative and frequently emails to ask how I'm ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Great professional staff with great knowledge of properties...”

May 12,2019
Minithumbup
Jason
Lisa
By: 'Shelly'
May 12,2019
0 people found
this helpful
I have bought a property with Lisa before and she was professional and showed great expertise then do used her again Jason was also very similar. I highly recommend this team and will use them again if needed...
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“House sale...”

Apr 30,2019
Minithumbup
Laurie
Gill
By: 'Mitch'
Apr 30,2019
0 people found
this helpful
Excellent service from start to finish very friendly and good communication. Would definitely use again and would recommend. Found the fees very reasonable....
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Comment on agent fees
good.
Was this helpful? Yes

“Very good, realistic advice....”

Apr 14,2019
Minithumbup
Rachel
Samantha
By: 'M. Stock'
Apr 14,2019
0 people found
this helpful
I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical jargon....
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Comment on agent fees
Fair rate.
Was this helpful? Yes
By: Rachel Andrews
Apr 15, 2019
View all comments (1)
Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we provided. ...

“Very Proactive...”

Apr 11,2019
Minithumbup
Lisa
James
By: 'JP'
Apr 11,2019
1 people found
this helpful
Kirsty was extremely proactive in getting a good price on my flat then pushing along the sale of my flat; chasing solicitors and letting me know if they weren't responding....
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Comment on agent fees
Fine
Was this helpful? Yes

“Robert Oulsnam and Company...”

Apr 08,2019
Minithumbup
Michelle
Hannah
By: 'Robina'
Apr 08,2019
0 people found
this helpful
I have recently completed my home purchase advertised by the company. From the day of the enquiry to completion day, I found this company very professional in all respect of their dealings. I was given accurate information and guidance. All the staff very pleasant and ...
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Comment on agent fees
I was a buyer, therefore no fees was payable from me.
Was this helpful? Yes

“post critique...”

Apr 05,2019
Minithumbup
Natalie
Alison
By: 'Mr James O'Connell'
Apr 05,2019
0 people found
this helpful
Natalie and the team @ the northfield branch were very professional, informative and proactive a pleasure to work with. Robert oulsnam, as a company are excellent to work with, friendly, knowledgeable each member of staff takes the time to ensure you have all the correct information ...
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Comment on agent fees
very competitive
Was this helpful? Yes

“I used a previous agent based on Harborne high street ......”

Mar 29,2019
Minithumbup
Becky
Ben
By: 'Quigley P'
Mar 29,2019
0 people found
this helpful
I used a previous agent based on Harborne high street who will remain nameless, the service I received from them was abiismal so I decided to use Oulsnam's in stead. Throughout the whole process the advice and honesty was so refreshing. They are the most ...
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Comment on agent fees
Excellent fees consistent with market fees
Was this helpful? Yes

“Tenants avoid...”

Mar 27,2019
Minithumbdown
Thomas
By: 'Dan'
Mar 27,2019
0 people found
this helpful
*Charge you an absolute fortune to book you out of a rental property, produce a report then try to steal your deposit for things which aren't even listed as being wrong in the inventory they've charged you a fortune to produce. They are currently hanging ...
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Comment on agent fees
Appalling. Fortunately the law changes on 1st June
Was this helpful? Yes
By: Daniel Boddice
Mar 28, 2019
View all comments (2)
My tenancy agreement stipulates that the deposit will be handled according to the rules of the TDS. These rules stipulate that any uncontested proportion of the deposit will be returned within 10 days. This hasn't happened and you are therefore in breach of contract. I have now raised a dispute to obtain the deposit you are concluding in attempting to steal ...

“Friendly...”

Mar 19,2019
Minithumbup
Laurie
By: 'Efficient'
Mar 19,2019
0 people found
this helpful
I found Lydia and the rest of the team very supportive and with good communication and also very efficient, I would definitely recommend them and if I were to ever move I would definitely go with them again....
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Comment on agent fees
good
Was this helpful? Yes

“Purchase of property...”

Mar 14,2019
Minithumbup
Gill
By: 'Withers'
Mar 14,2019
0 people found
this helpful
The team were easy to deal with, very professional, Lydia was our port of call and who showed us around the property, she was very polite and happy which made us feel at ease, if Lydia wasn't in Gill would assist in helping with our ...
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“Excellance...”

Mar 14,2019
Minithumbup
Gary
Emma
By: 'Debbie'
Mar 14,2019
0 people found
this helpful
By far the best estate agent I have ever used. Emma Tinkler was very efficient, passing on information and promptly answering e mails. Gary Kendall was involved from the start and kept me updated constantly, telephoning me and pushing to get the job done. A ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Friendly and professional service!...”

Mar 08,2019
Minithumbup
Laurie
Gill
By: 'Joan'
Mar 08,2019
0 people found
this helpful
The team at Robert Oulsnam in Droitwich provided an excellent service in handling the sale of my late father's retirement flat. In particular Laurie was great at keeping me up to date on how the sale was progressing. All staff are friendly, professional and helpful....
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Comment on agent fees
Average fees for the area.
Was this helpful? Yes

“Home purchase...”

Mar 07,2019
Minithumbup
Gill
By: 'James Josephs'
Mar 07,2019
0 people found
this helpful
Having recently purchase a new home at hanbury through Robert oulsnam Droitwich.we are over the moon with Lydia George .From start to finish she has helped us with various obstacles regarding the purchase and came up with very positive solutions.she has an excellent ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Very happy client...”

Mar 05,2019
Minithumbup
Gill
Trina
By: 'Teresa Vick'
Mar 05,2019
0 people found
this helpful
delighted with the service My house sold within nine days of being taken to market would definitely recommend and use...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Sevice...”

Mar 04,2019
Minithumbup
Debbie
Eileen
By: 'Ken'
Mar 04,2019
0 people found
this helpful
The first person we met was Eileen who visited the property, did the assessment, explained how Oulsnam would work with us, the charges that would be made etc. Once we agreed to go ahead Debbie became our main contact. The process was very long as ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Professional throughout...”

Mar 04,2019
Minithumbup
Ben
Becky
By: 'Suzanne'
Mar 04,2019
0 people found
this helpful
Used this estate agent to sell my house. Ben and the team could not be more helpful or professional right from the off. They were flexible and arranged things to suit me and were understanding of my circumstances. Ben was an excellent sales progressor and ...
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Comment on agent fees
Worth it for the service received.
Was this helpful? Yes

“Lydia was extremely helpful in the sale of my late parents property and very understanding....”

Feb 27,2019
Minithumbup
Lynda
Michelle
By: 'Laura'
Feb 27,2019
0 people found
this helpful
Lydia and other staff in this branch would always call back if requested and explain where we were on the sale and how it was progressing. Lydia was always jolly on the telephone and excellent customer service from all staff....
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Comment on agent fees
Standard
Was this helpful? Yes

“Excellent service...”

Feb 26,2019
Minithumbup
Ben
Becky
By: 'Matt'
Feb 26,2019
0 people found
this helpful
The team at Oulsnam were really helpful and professional when helping us sell our house. In particular, Ben was great to deal with and provided great support and advice throughout the process....
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes

“excellent customer service and friendly helpful staff...”

Feb 25,2019
Minithumbup
Laurie
By: 'Natalie & Mathew Barlone'
Feb 25,2019
0 people found
this helpful
We highly recommend the Droitwich branch at Robert Oulsnam. We had excellent , continuous communication from the girls always there if we had any queries they gave 100 % customer service would definitely use the branch again . Can't thank the girls enough for all their hard work ....
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Comment on agent fees
Fair
Was this helpful? Yes

“Excellent...”

Feb 24,2019
Minithumbup
Laurie
By: 'H. Lingard'
Feb 24,2019
0 people found
this helpful
Excellent service and extremely friendly staff. The advertising was professional and nothing was too much trouble. We live quite a distance from this office and relied on the staff to check the property on a regular basis, which they were happy to do, and the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Superb,friendly,professional service....”

Feb 21,2019
Minithumbup
Gill
By: 'Pip Aucott'
Feb 21,2019
0 people found
this helpful
Throughout the process of buying & selling Gill,Lydia & the team were amazing!! Trina took fantastic photos which showed our home off a treat & it was sold within a matter of days! They then helped us secure our next property...communication was excellent & we always felt ...
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Comment on agent fees
Very good value for such an excellent service.
Was this helpful? Yes

“Customer service in buying a property...”

Feb 19,2019
Minithumbdown
Gary
Alison
By: 'David stuart'
Feb 19,2019
0 people found
this helpful
The service that Gary and the company provided was outstanding. They kept us informed of everything along the way to buying our new home. I can't give them enough praise . 100 percent service you must use thus agency...
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Comment on agent fees
Agents fees excellent
Was this helpful? Yes

“Helpful and proactive...”

Feb 14,2019
Minithumbup
Laurie
By: 'Fortis - Sara&Sarah'
Feb 14,2019
0 people found
this helpful
We have purchased several properties through this branch over the past few months and always found Lydia and Laurie to be extremely helpful and efficient. They are also very proactive with coming to us with new properties to the market which match our requirements - ...
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Was this helpful? Yes

“Fair fees, well managed sale and good communication...”

Feb 11,2019
Minithumbup
Hannah
Lynda
By: 'Matt B'
Feb 11,2019
0 people found
this helpful
I engaged Oulsnam's to sell my house on the basis of a fair property valuation, good value sale fees and their presence in the local area. From the very beginning I felt the information and opinions I received were clear, fair and realistic about the ...
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Comment on agent fees
Good value fees. As with all agents, negotiate the fees and be clear about where and how the property will be advertised. You may find lower fees (eg online agents) but I felt the quality of service I received was worth the money Oulsnams charged.
Was this helpful? Yes
By: Lynda Williams
Feb 11, 2019
View all comments (1)
Thank you Matt for your kind comments. Myself and the staff wish you all the best for the future. ...

“Sale of my fathers house...”

Feb 01,2019
Minithumbup
James
Lisa
By: 'B13Martin'
Feb 01,2019
1 people found
this helpful
Oulsnams provided an excellent service selling my late fathers house. They provided a realistic valuation, moved very rapidly to get the house onto the market and conducted a decent number of viewings in a short space of time. We received a number of offers which ...
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Comment on agent fees
The fees were reasonable and contained no hidden extra costs
Was this helpful? Yes

“Excellent Experience!!...”

Jan 31,2019
Minithumbup
Gill
By: 'Alex W'
Jan 31,2019
0 people found
this helpful
We have recently purchased our new home through Robert Oulsnam. The quality of service was superb! Lydia was our main contact and she was excellent with keeping us up to date on the progress, her communication was great and made the whole process much easier. ...
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Was this helpful? Yes

NAEA ARLA RICS ARMA NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 5 12 11 132 3 48 1 2 2
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 4:26 PM 31/10/2017 by Trina

Awards won by Robert Oulsnam & Company

Individual Branch Awards

Redditch, B98

Birmingham, B45

Birmingham, B45

Birmingham, B31

Birmingham, B14

Droitwich, WR9

Birmingham, B30

Birmingham, B66

Birmingham, B30


(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(12)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(20)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(3)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(42)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(24)
Kings Heath
20 High Street, Birmingham B14 7JT
(12)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(31)
Moseley
142 Alcester Road, Birmingham B13 8HS
(8)
Northfield
51 Church Road, Birmingham B31 2LB
(40)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(17)
Redditch
10a Church Green East, Redditch B98 8BP
(16)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(3)


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