• Luke Martin
    Luke Martin
  • Ben Palfrey
    Ben Palfrey
  • Stuart  Macdiarmid
    Stuart Macdiarmid
  • Jodie Austin
    Jodie Austin
  • Jenna Hill
    Jenna Hill
  • Alison Nock
    Alison Nock
  • Natalie  Richards
    Natalie Richards
  • Gary  Kendall  FNAEA
    Gary Kendall FNAEA
  • Ian Williams  MRICS
    Ian Williams MRICS
  • Ann Rose
    Ann Rose
  • Trina Thompson
    Trina Thompson
  • Antoinette Driscoll
    Antoinette Driscoll
  • Beccy Smith
    Beccy Smith
  • Laurie Price
    Laurie Price
  • Charlotte Buttress
    Charlotte Buttress
  • Sue Parsons
    Sue Parsons
  • Rachel Andrews
    Rachel Andrews
  • Karen Crayton
    Karen Crayton
  • Claire Brackpool
    Claire Brackpool
  • Judy Hitchin
    Judy Hitchin
  • Shelbi Scoffin
    Shelbi Scoffin
  • Emily-Jayne Healey
    Emily-Jayne Healey
  • Claire Lucas
    Claire Lucas
  • Gill Mills
    Gill Mills
  • Kelly Theodosi
    Kelly Theodosi
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
 
www.oulsnam.net Properties for sale
Properties for rent
Nov 14,2017
Minithumbup
Rachel Andrews
Karen Crayton
By: 'G Rutter'
Nov 14,2017
0 people found
this helpful
Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their services....
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Comment on agent fees
Competitive, fixed and fair. Well worth the service.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Lynda Williams
Maxine Dickson
By: 'Sheila Antonowicz'
Nov 13,2017
1 people found
this helpful
Oulsnams Kings Heath sold my parents house. Throughout the whole process the service was excellent, professional and very helpful. They sold the property very quickly and the whole process was very smooth and hassle free. All the staff were very professional and friendly. I would not hesitate to highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
Maxine Dickson
By: 'Ingrid Oldham'
Nov 11,2017
0 people found
this helpful
Purchasing the property was very challenging on many levels, but Maxine went above and beyond her role, to facilitate the process with all parties involved...
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Comment on agent fees
N/A- I was the purchaser
Was this helpful? Yes
Nov 06,2017
Minithumbup
Victoria Green
By: 'D Ash'
Nov 06,2017
0 people found
this helpful
We sold our house back in 2016 through Oulsnam, very positive experience through out. We were kept informed all the way through and they really helped keep our buyers motivated when things started to drag out with our solicitors. Victoria's knowledge of the market got us an amazing price for our house and our property was shown to its true potential. Debbie, Eileen ad Siobhan were amazing too, a real team effort....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Claire Lucas
Laurie Price
By: 'Carol'
Oct 31,2017
0 people found
this helpful
I recently sold my property through Robert Oulsnams Droitwich. All the staff were brilliant and I remember they all made a point of visiting my property to ensure they knew everything about it to ensure the best possible outcome. Moving house is as everyone knows a very stressful time as like many, things didn't always go smoothly. But both Claire and Laurie where completely brilliant sorting things out constantly pushing and chasing everyone. Some may say well that's what you are ...
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Comment on agent fees
Excellent value as you always got a personally touch.
Was this helpful? Yes
Oct 28,2017
Minithumbup
Luke Martin
Ian Williams MRICS
By: 'Kim'
Oct 28,2017
0 people found
this helpful
My first conversation with Luke was to book a viewing. He was very accommodating to everyones availability. He then followed up with a call to find out my thoughts about the property. Then our journey together started with the process of buying what has now become my forever home. I cannot begin to express my thanks and appreciation for Luke's timeless, professional, and honest, efforts in finalising the purchase. I would also like to add my solicitor expressed her admiration in her dealing...
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Oct 27,2017
Minithumbup
Gary Kendall FNAEA
Ann Rose
By: 'Sue'
Oct 27,2017
0 people found
this helpful
The customer care that l received from Gary Kendall was 110%. Gary contacted me every week to keep me informed of how the sale of my Parents house was progressing and he never failed to ask how l was doing. Going so far as to ring me the week after everything had been finalised and gone through to make sure l was ok. Ann Rose was my liaison with the viewings of my Parents home, l was kept informed of every viewing that was booked and what every potential buyer thought of it....
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Comment on agent fees
I found the fees good and reasonable
Was this helpful? Yes
Oct 26,2017
Minithumbup
Kelly Theodosi
Ben Palfrey
By: 'JanetG'
Oct 26,2017
0 people found
this helpful
I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every step of the way from start to completion. It was a real pleasure dealing with the office and was very reassuring knowing that the team was acting on my behalf. I would not have any hesitation in using ...
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Comment on agent fees
I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.
Was this helpful? Yes
Oct 23,2017
Minithumbup
Ann Rose
Gary Kendall FNAEA
By: 'Leighton & Liz Anderson'
Oct 23,2017
0 people found
this helpful
This was a very stressful time, and without the support we received from Ann and Gary in dealing with Barrett homes I do not think we could have coped. The regular phone calls of reassurance to us and getting Barrett's to understand the unrealistic timescale they were setting we're invaluable. The friendly, supportive and professional manner in which everything was handled speaks volumes for this firms approach, and these two professionals in particular....
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Comment on agent fees
Very good and well worth it for the service provided.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Michelle Walls
Maxine Dickson
By: 'Katie'
Oct 19,2017
0 people found
this helpful
We recently sold our house through Robert Oulsnam Kings Heath and can not fault the excellent service provided. They were extremely efficient in arranging and managing our viewings and always quick to answer phone calls and respond to messages. Michelle in particular was extremely helpful in moving things on towards the end of the process, telling us exactly what she was going to do and phoning back promptly with confirmation. The team made the whole process much less stressful for us and we wou...
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Comment on agent fees
Value for money
Was this helpful? Yes
Oct 12,2017
Minithumbup
Sue Parsons
By: 'Mrs Ives'
Oct 12,2017
0 people found
this helpful
Knew who she was selling to-old couple.Allaspects of house relayed to us and sellers reason for selling.Told us about area-gps shops etc.we new to area.Even knew where local Quaker Meeting House is.Well informed'.Purchased on the spot...
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Comment on agent fees
no problem just right
Was this helpful? Yes
Oct 05,2017
Minithumbup
Luke Martin
Ann Rose
By: 'Alex Boyle'
Oct 05,2017
0 people found
this helpful
Through the difficultly that is finding the right property, Luke was absolutely fantastic. He is incredibly patient, even after viewing several properties with him, with no request too small. His communication is spot on, and always keeps you up to date. Once our offer was placed, Ann took over. Again, communication second to none. Always on hand for questions and made making an offer as easy as she could! I would certainly use this branch again to buy and to sell!...
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Comment on agent fees
No fees as we were buying through this agent.
Was this helpful? Yes
Oct 02,2017
Minithumbup
Tim Robinson
Sue Lawrence
By: 'Happy Chappy'
Oct 02,2017
0 people found
this helpful
Another big THANK YOU to Dan Sullivan, Sue Lawrence, Tim Robinson and all the team at Pershore Road Office for the efficient way you sold another house for me. You did a great job previously selling in Kings Heath and now you've provided a top rate service dealing with the sale of a house in Selly Park. A special thanks to Tim Robinson on this transaction. If only other agents were up to your standard....
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Comment on agent fees
Real value
Was this helpful? Yes
Oct 02,2017
Minithumbup
Ben Palfrey
Jodie Austin
By: 'Warley Woods'
Oct 02,2017
0 people found
this helpful
Excellent service from start to finish. Valuation was just right, photos are fantastic and no agent comes close to the way Oulsnam's present their properties online. They know the area very well, have sold the majority of the properties on our street over many years and were flexible in arranging viewings and keeping us informed with feedback. They successfully navigated their way through an awkward buyer situation and saw us over the line. Special mention to Ben who was excellent throughou...
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Comment on agent fees
Fees very reasonable, well worth paying the extra compared to an online only agent. They present the property very well and arranged viewings promptly and efficiently. You just don't get that with online only agents and that can only harm your prospects of getting the best price for your property.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Rachel Andrews
By: 'Mr and Mrs R Smith'
Sep 28,2017
0 people found
this helpful
We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered our house to give us a valuation, we knew we could trust her and her team to sell our house in the most professional way as possible. That certainly was our experience from the beginning to the end of the process and at all times we we...
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Comment on agent fees
The agents' fees were very reasonable
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
View all comments (1)
Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new home. ...
Sep 26,2017
Minithumbup
By: 'Bache'
Sep 26,2017
0 people found
this helpful
Moving after 35 years in one house was daunting. The team at Oulsnam's Bournville office guided us every step of the way making the whole process as stress free as possible ....
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Comment on agent fees
Competitive and worth it for the personalised service
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write your review. Your positive comments are much appreciated. ...
Sep 26,2017
Minithumbup
By: 'Joe D'
Sep 26,2017
0 people found
this helpful
Oulsnam Lettings have managed the letting of our apartment for over two years and have successfully recruited two tenants , managed any issues of maintenance and repairs and handled rent collection. They also conduct regular inspection of the property to give assurance that it is being kept in good condition by the tenant. We wanted to have a hassle free rental property and Oulsnam have delivered....
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Comment on agent fees
Seem pretty competitive especially for full management of the rental property.
Was this helpful? Yes
Sep 25,2017
Minithumbup
Rachel Andrews
Karen Crayton
By: 'Andrew Burlace'
Sep 25,2017
0 people found
this helpful
All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible. I would highly recommend this estate agent to any prospective sellers or buyers in the area....
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Comment on agent fees
Very reasonable fixed fee with no hidden costs.
Was this helpful? Yes
By: Rachel Andrews
Sep 25, 2017
View all comments (1)
Many thanks for your kind comments. We hope you and your family are very happy in your New Home. ...
Sep 22,2017
Minithumbup
Laura Brown
By: 'Elena'
Sep 22,2017
1 people found
this helpful
We have had an excellent experience so far with Oulsnam lettings. They have always been been very professional and responded promptly to our queries, taking active interest in potential problems in the house and allowing us to dialogue fast with our landlady. We would definitely recommend them!...
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Was this helpful? Yes
Sep 22,2017
Minithumbup
Laura Fiddes-Baron
Marie Smith
By: 'Ali'
Sep 22,2017
1 people found
this helpful
I used the team at Oulsnam to let my property and was impressed with the professionalism and advice given throughout. Laura provided us with all the information we needed to comply with rules (most of which we had no idea about) and didn't push us into accepting the first tenant that came along. She was very patient in helping us find the right tenant and the process was all very smooth. We also spoke to Stacy and Marie who were helpful and kept us informed. Couldn't fault the service provided....
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Comment on agent fees
Considering the service given the fees were very reasonable.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Marie Smith
Thomas Miller
By: 'trina1502'
Sep 21,2017
0 people found
this helpful
This was my first time dealing with a letting agent, it was a very good experience, everything went very smoothly, I had all the information I needed, the staff were very friendly and helpful....
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Comment on agent fees
FeeÒ€ℒs are a bit expensive, but worth it for the great service provided.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Dan Sullivan
Tim Robinson
By: 'Steve'
Sep 21,2017
0 people found
this helpful
I have to say I found the service provided by Oulsnam's Pershore Road to be exceptionally good. Tim always kept me up to speed with developments of the sale of my flat, which made life easier as I live in Brighton and the sale being actioned was taking place over 120 miles away, so peace of mind was key. The sales service was swift, professional, the advertising was accurate, with a realistic market value placed on the flat, the flat sale from start to finish was completed in 4 months! Highly...
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Comment on agent fees
The fees were competitive for the area and in line with other agencies.
Was this helpful? Yes
Sep 20,2017
Minithumbup
Dan Sullivan
Sue Lawrence
By: 'SeverineL'
Sep 20,2017
0 people found
this helpful
From our first point of contact to the exchange of contracts we were really impressed by the fantastic service Dan's team offered us. And it was a very long process as we seemed plagued by indecisive buyers and sellers! Dan and Sue displayed great professionalism throughout and did their utmost to keep us informed as well as help us take important and tough decisions. I have already recommended them and will continue to do so....
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Comment on agent fees
Normal
Was this helpful? Yes
Sep 20,2017
Minithumbdown
By: 'Amanda'
Sep 20,2017
0 people found
this helpful
They appeared very efficient when looking for our business but since then they have made mistake after mistake. I have had unbelievable hassle and broken promises to return calls I would never use them again...
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Comment on agent fees
Fair if they had done what they said they were going to do
Was this helpful? Yes
Sep 06,2017
Minithumbup
Ann Rose
Luke Martin
By: 'michael'
Sep 06,2017
0 people found
this helpful
we have used Robert Oulsham in the past and have found the staff who handled our recent house sale first class and by this i mean keeping us up to date each step of the way from viewings and giving us a full feed back after each viewing selling your house is a stressful time but having a professional estate agent with good trained staff which Robert Oulsham has rose and Luke from the Northfield office great job thank you...
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Comment on agent fees
fair price
Was this helpful? Yes
Sep 02,2017
Minithumbup
Ben Palfrey
Beccy Smith
By: 'Garet'
Sep 02,2017
0 people found
this helpful
I have used Robert Oulsnam (Hagley Road) twice now in 2014 to sell a house an again this year. Both times I dealt mainly with Ben and Becky and they were extremely helpful throughout the whole experience of selling our house, which was a difficult experience due the buyer dragging their feet at various stages of the sale. With Ben and Becky you do not get the feeling they are just chasing the sale and have genuine interest in achieving the best price possible. When we finally completed on the sa...
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Comment on agent fees
I think the estate agentÒ€ℒs fees charged were very reasonable as the job performed by the staff, the marketing of the property and service provided is excellent. Although IÒ€ℒm sure online estate agents may appear cheaper, the service offered by the Hagley Branch far outweighs that small saving.
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Fran'
Aug 30,2017
0 people found
this helpful
We were recommended to use Robert Oulsnam Northfield Branch and found the whole team to be the ultimate professionals. Big shout out to Natalie and Alison who went the extra mile to ensure our sale went as smoothly as possible. They became our 'voice of reason'. They were true professionals and we would certainly recommend them....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
Maxine Dickson
By: 'Lauraw'
Aug 24,2017
2 people found
this helpful
I recently purchased a house with the Kings Heath Branch, and could not have been happier with the service. Very friendly, professional, and efficient. I was mostly helped by Maxine Dickson, who was great at keeping me updated with the progress of the property purchase, and in guiding me through the process. Thank you all very much....
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Was this helpful? Yes
Aug 20,2017
Minithumbup
Alison Nock
Ann Rose
By: 'Jacqueline'
Aug 20,2017
0 people found
this helpful
We found our property while visiting family in birmingham and managed a viewing the day before we were due to travel back home to cleeveys . We were very happy with the quick response in arranging the viewing and with all the contact we recieved . We are now in the process of renovating our cedar wood bungalow.to make it our.lovely new.home . Thanks again Ouslam Northfield Office...
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Was this helpful? Yes
Aug 19,2017
Minithumbup
Alison Nock
By: 'Satified client'
Aug 19,2017
0 people found
this helpful
Our Bournville Village Trust house was very efficiently marketed. We had two immediate viewings and the property was sold within a week. Alison was very professional and reassuring throughout, keeping us up to date with developments, liaising with our buyer and the solicitors. The sale went ahead smoothly and we are now settled in our new home north of the border!...
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Comment on agent fees
The fees were explained fully at our first meeting and we were satisfied with the arrangement.
Was this helpful? Yes

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Agent Fees

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Last updated at 10:54 AM 24/10/2017 by Alison Nock

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 10:54 AM 24/10/2017 by Alison Nock

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(8)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(9)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(1)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(19)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(17)
Kings Heath
20 High Street, Birmingham B14 7JT
(6)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(23)
Moseley
142 Alcester Road, Birmingham B13 8HS
(2)
Northfield
51 Church Road, Birmingham B31 2LB
(30)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(12)
Redditch
10a Church Green East, Redditch B98 8BP
(4)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(1)


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