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    Alison
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    Trina
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    Rachel
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    Lynda
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    James
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    Victoria
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    Sally-Ann
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    Laura
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    Ben
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    Natalie
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    Karen
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    Claire
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    Lisa
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    Tim
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    Eileen
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    Lisa
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    Gary
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    Becky
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    Laurie
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    Michelle
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    Sue
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    Debbie
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    Jason
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    Jodie
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    Ann
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company

www.oulsnam.net

Properties for Sale
Properties to Rent

“Fantastic and professional service...”

Nov 10,2018
Minithumbup
By: 'Kara, birmingham'
Nov 10,2018
0 people found
this helpful
It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for ...
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Comment on agent fees
The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money
Was this helpful? Yes
By: Rachel Andrews
Nov 12, 2018
View all comments (1)
Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the future. ...

“Excellent service...”

Nov 09,2018
Minithumbup
Michelle
Lynda
By: 'Mrs Mann'
Nov 09,2018
0 people found
this helpful
We received outstanding service for the sale of our property recently. Lynda came & valued the property & organised the EPC & sent us the property details for review before it was advetised very quickly. Michelle kept us up-to-date with booked viewings and then the ...
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Comment on agent fees
Good
Was this helpful? Yes

“11 out of 10...”

Nov 07,2018
Minithumbup
Victoria
Eileen
By: 'Landlord'
Nov 07,2018
0 people found
this helpful
Most highly recommend. Professional, thorough, courteous. Excellent liaison throughout. Successfully sold property earlier this year for me so just instructing to sell a further property.Well done to the excellent staff...
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Comment on agent fees
Competitive
Was this helpful? Yes

“I can't believe it's not better...”

Oct 18,2018
Minithumbdown
Michelle
By: 'Kings Heath resident'
Oct 18,2018
0 people found
this helpful
The service I got from this branch of Oulsnam was very average. Once the memorandum of sale has been completed, the agent took a strictly hands off approach. The company states that it will monitor progress but basically it is up to the client to ...
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Comment on agent fees
I had already negotiated a reduction in view of the poor start with this agent. Even so, for the level of service I received, I thought the cost was excessive.
Was this helpful? Yes
By: Michelle Walls
Oct 19, 2018
View all comments (1)
"We had a number of offers on this property shortly after it was listed and a sale was quickly agreed at a figure acceptable to our client. We kept in touch with all parties regularly and the sale completed within a reasonable time frame. We are sorry our client was not happy with our service" ...

“Exceptional service...”

Oct 16,2018
Minithumbup
Trina
Laurie
By: 'Sue'
Oct 16,2018
0 people found
this helpful
I was gripped with nervous tension at the prospect of selling my house but was immediately put at ease when Trina visited to do a valuation. I was reassured by her kind compassionate attitude that a sale would be imminent and sure enough I had ...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional Service...”

Oct 10,2018
Minithumbup
Sue
By: 'LKR'
Oct 10,2018
0 people found
this helpful
The whole experience from start to finish went very smoothly. This agents service was very professional, they were knowledgeable regarding the property I bought, and kept me informed at every stage of the process. Sue reacted quickly to any questions I had and fed back ...
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Comment on agent fees
Not Applicable
Was this helpful? Yes

“Excellent service on recent flat sale...”

Oct 09,2018
Minithumbup
Tim
Sue
By: 'FPL fan '77'
Oct 09,2018
0 people found
this helpful
Very good service from start to end. Great advice, good updates, friendly and professional. Would very much recommend them! Well done....
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Comment on agent fees
Very reasonable, no complaints.
Was this helpful? Yes

“Service of Excellence...”

Sep 30,2018
Minithumbup
Gary
By: 'Renee'
Sep 30,2018
0 people found
this helpful
From the first meeting with Luke I felt I was his number one priority which in my mind is the most important aspect of the selling process. Our stressful journey began...or so I thought. Throughout the process my stress levels where ZERO. Not sure ...
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Comment on agent fees
when comparing the market with regards to fees, Robert Oulsnam was not as cheap as the online companies, but then you get what you pay for and when taking every thing into account I was more than happy with their fees. On line companies give you the rock bottom fee and then if you want this its extra, want that its extra and NO face to face contact through out. If you don't mind phoning a call centre or correspondence through email and waiting in anticipation then use them. Me I'm so glad I didn't and sold my house in 2 days of viewing!!!
Was this helpful? Yes

“We recently sold our home with the barnt green office the service from start to finish was excellent. Good value for money....”

Sep 10,2018
Minithumbup
Antoinette
Shelbi
By: 'Rich C'
Sep 10,2018
0 people found
this helpful
Brilliant service from start to finish would not hesitate to recommend this estate agent for the sale of your house friendly service....
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Comment on agent fees
Good
Was this helpful? Yes
By: Antoinette Driscoll
Sep 11, 2018
View all comments (1)
Thank you for you kind comments, pleasure working with you both in the Sale of your home. ...

“Helpful and efficient...”

Aug 28,2018
Minithumbup
Claire
Trina
By: 'Lottie'
Aug 28,2018
0 people found
this helpful
We bought our house through Oulsnam and found Claire to be very helpful and quick to respond to any queries we had. She was also proactive in moving the chain along and keeping us informed when we hit the inevitable stumbling blocks. We are very ...
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“Excellent Agent and Staff...”

Aug 27,2018
Minithumbup
Claire
Gill
By: 'Ken'
Aug 27,2018
0 people found
this helpful
We were recommended to use this Agent due to their knowledge of selling park homes. We received a five star service from this agent and staff members. Very professional, kept us informed throughout the process with viewings and feedback with their friendly and very knowledgeable ...
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Comment on agent fees
Appears competitive compared with other Agents. The fees were set out at the first meeting. No hidden costs.
Was this helpful? Yes

“Excellent service....”

Aug 27,2018
Minithumbup
James
Lisa
By: 'Sharon andCharles Wall'
Aug 27,2018
1 people found
this helpful
James was invaluable in helping us sell our previous house and buy our new home . This was done with great professionalism and humour and made what can be a very stressful business a smooth process....
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Comment on agent fees
At the outset James was very transparent about the fees involved and we felt they were appropriate for the work involved.
Was this helpful? Yes

“Sales Team...”

Aug 26,2018
Minithumbup
Alison
Natalie
By: 'D.Pye'
Aug 26,2018
0 people found
this helpful
All the staff involved with selling my mothers house made the process simple and efficient. They kept me informed on a regular basis and everything went to plan. Could not ask for more....
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Comment on agent fees
Acceptable.
Was this helpful? Yes

“Excellent service...”

Aug 23,2018
Minithumbup
Marie
By: 'Mr and Mrs King'
Aug 23,2018
0 people found
this helpful
Samantha has dealt with our enquiries promptly and efficiently, therefore creating a good relationship with our tenants. Samantha has been helpful and professional at all times. When we have been on holiday she has dealt with situations on our behalf to which we are grateful.. ...
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Comment on agent fees
Very reasonable fees. Value for money.
Was this helpful? Yes

“excellent...”

Aug 22,2018
Minithumbup
Trina
Laurie
By: 'Alisonc - Seller'
Aug 22,2018
0 people found
this helpful
Oulsnam Droitwich advantage over all other local Agents is its dynamic team of dedicated professionals. Trina has the distinct advantage of understanding her local market to ensure the best price for your property. She also has a good eye for the marketing materials produced to ...
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Comment on agent fees
As above - good value for money
Was this helpful? Yes

“Tracey & cats :)...”

Aug 20,2018
Minithumbup
Claire
Gill
By: 'Tracey & the cats'
Aug 20,2018
0 people found
this helpful
Claire Lucas Oulsnam did an excellent job supporting me from valuation to my decision to sell when Branch had a property on the market that she knew met my requirements due to disability and location required .I love my new home and life is so ...
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Comment on agent fees
The fees were very satisfactory for services received and I was able to negotiate to have a fixed fee rate to help me manage my expenses adequately.
Was this helpful? Yes

“Flat sale churchill...”

Aug 19,2018
Minithumbup
Eileen
Debbie
By: 'Kim'
Aug 19,2018
0 people found
this helpful
We sold our property with Oulsnam Redditch all staff were very helpful, and advised us with all our needs, Debbie would update us with everything what was needed to complete our sale. We would recommend. and thank you all for your help. Kim Ellis....
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Comment on agent fees
Good
Was this helpful? Yes

“Five Star Customer Service....”

Aug 16,2018
Minithumbup
Trina
Claire
By: 'The Bods'
Aug 16,2018
0 people found
this helpful
From our first meeting with Trina through to our very rapid sale negotiated by Claire the whole process was handled in a professional and friendly manner. Well done to the whole team it was a pleasure to use your services....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

Aug 05,2018
Minithumbup
Sally-Ann
Jason
By: 'Alison Thompson'
Aug 05,2018
1 people found
this helpful
We were acting as executors for the sale of a property and the support and service we received from Sally-Ann and Jason were excellent and they made the process for us very easy...
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Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes

“House sold in a week...”

Jul 17,2018
Minithumbup
Debbie
Siobhan
By: 'C Bratt'
Jul 17,2018
0 people found
this helpful
I can thoroughly recommend the team at Oulsnams Redditch. Never having sold a house before, Debbie and Siobhan made the process very easy. My property sold in a week and I was kept informed throughout the next few weeks of the process.Very friendly office,...
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Comment on agent fees
Reasonable. I felt the fee was fair.
Was this helpful? Yes

“Excellent Service...”

Jul 10,2018
Minithumbup
Siobhan
Debbie
By: 'Rudy Branch'
Jul 10,2018
0 people found
this helpful
A great all round experience with Robert Oulsnam. Siobhan and Debbie oversaw matters and kept me right up to date. It can be tricky knowing which estate agent to use but you really can't go wrong with this team. Recommended!!!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Sale of Bournville Property...”

Jul 06,2018
Minithumbup
Rachel
Stephen
By: 'LinB'
Jul 06,2018
0 people found
this helpful
We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and ...
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Comment on agent fees
As quoted and similar to other agents in the area. Well earned.
Was this helpful? Yes

“Sale and purchase...”

Jul 03,2018
Minithumbup
Samantha
Karen
By: 'Malcolm B'
Jul 03,2018
0 people found
this helpful
This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful Both houses are in a conservation area of which all staff have good experience. Sam and Karen were always friendly, ...
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Comment on agent fees
As expected for this level of service
Was this helpful? Yes
By: Rachel Andrews
Jul 03, 2018
View all comments (1)
Many thanks for your kind review Malcolm, we wish you every happiness in your new home. ...

“Exemplary Letting Agent...”

Jun 08,2018
Minithumbup
Laura
Stacy
By: 'AndySBham'
Jun 08,2018
0 people found
this helpful
I find that the service provided by Oulsnam Letting is consistently good. In my most recent appointment of Oulsnam, they were quick to survey and value the letting, discuss options, and once agreed, put on market without delay. Interests in the letting were quickly conveyed ...
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Comment on agent fees
Competitive fee considering the high level of service provided by efficient and experienced staff.
Was this helpful? Yes

“Sale of house...”

Jun 08,2018
Minithumbup
Alison
Gary
By: 'Beverley'
Jun 08,2018
0 people found
this helpful
I cannot thank this company enough for ensuring a prompt, efficient sale of my mother's property within a week of advertising. Professional brochure prepared and weekly updates on the progress of the sale after conducting viewings and all without my having to be involved....
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Comment on agent fees
As expected
Was this helpful? Yes

“Moving into my first flat......”

Jun 07,2018
Minithumbup
Thomas
By: 'Emma Lazara'
Jun 07,2018
0 people found
this helpful
I have had a mainly very positive experience so far with Oulsnam lettings. They have responded promptly to my queries both before I moved into my 1st flat and also whilst I was settling in to get everything set up or repaired as needed....
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Was this helpful? Yes

“Totally Untrustworthy....”

Jun 04,2018
Minithumbdown
By: 'James.'
Jun 04,2018
2 people found
this helpful
Our experience with Oulsnam has been abysmal. It is my opinion that they are masters of playing one person off against the other, and are prepared to fabricate situations in order to support their whims. In particular, my view is that *they misrepresented situations to ...
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Comment on agent fees
Abysmal
Was this helpful? Yes

“Oulsnam lettings provided me with a superb service throughout My experience with them. They were fast and efficient with finding me a tenant....”

Jun 04,2018
Minithumbup
Marie
Thomas
By: 'Mr Edwards'
Jun 04,2018
0 people found
this helpful
Thomas came out to see me and explained the entire process in detail and gave me a valuation what I was extremely happy with. A tenant was found very quickly and Marie was very efficient when carrying out the referencing checks and drafting up the ...
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Comment on agent fees
Good
Was this helpful? Yes

“selling and buying...”

May 31,2018
Minithumbup
Rachel
Karen
By: 'Dee'
May 31,2018
0 people found
this helpful
I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
Was this helpful? Yes

“The team are amazing!...”

May 19,2018
Minithumbup
Debbie
Victoria
By: 'Bethan Chance'
May 19,2018
0 people found
this helpful
Debbie and Vicky were amazing. From the moment we put our offer in Vicky worked out of hours to make sure the house we were buying was taken off the market. Debbie kept us updated the whole way through every part of our journey. They ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 5 12 10 112 3 39 0 0 2

Fees

No fees set.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 10:54 AM 24/10/2017 by Alison Nock

Awards won by Robert Oulsnam & Company

Individual Branch Awards

Redditch, B98

Birmingham, B45

Birmingham, B45

Birmingham, B31

Birmingham, B14

Droitwich, WR9

Birmingham, B30

Birmingham, B66

Birmingham, B30


(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(12)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(19)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(2)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(29)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(18)
Kings Heath
20 High Street, Birmingham B14 7JT
(10)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(30)
Moseley
142 Alcester Road, Birmingham B13 8HS
(6)
Northfield
51 Church Road, Birmingham B31 2LB
(36)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(17)
Redditch
10a Church Green East, Redditch B98 8BP
(13)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(2)


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