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    Luke
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    Ben
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    Jodie
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    Alison
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    Natalie
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    Gary
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    Ian
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    Ann
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    Trina
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    Antoinette
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    Beccy
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    Laurie
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    Sue
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    Rachel
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    Karen
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    Claire
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    Judy
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    Claire
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    Gill
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    Kelly
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    Lynda
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    Michelle
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    Amy
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    Maxine
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    Lisa
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only t Read full description...Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.

Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company

www.oulsnam.net

Properties for Sale
Properties to Rent

“ Exemplary Letting Agent... ”

Jun 08,2018
Minithumbup
Laura
Stacy
By: 'AndySBham'
Jun 08,2018
0 people found
this helpful
I find that the service provided by Oulsnam Letting is consistently good. In my most recent appointment of Oulsnam, they were quick to survey and value the letting, discuss options, and once agreed, put on market without delay. Interests in the letting were quickly conveyed ...
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Comment on agent fees
Competitive fee considering the high level of service provided by efficient and experienced staff.
Was this helpful? Yes

“ Sale of house... ”

Jun 08,2018
Minithumbup
By: 'Beverley'
Jun 08,2018
0 people found
this helpful
I cannot thank this company enough for ensuring a prompt, efficient sale of my mother's property within a week of advertising. Professional brochure prepared and weekly updates on the progress of the sale after conducting viewings and all without my having to be involved....
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Comment on agent fees
As expected
Was this helpful? Yes

“ Moving into my first flat...... ”

Jun 07,2018
Minithumbup
By: 'Emma Lazara'
Jun 07,2018
0 people found
this helpful
I have had a mainly very positive experience so far with Oulsnam lettings. They have responded promptly to my queries both before I moved into my 1st flat and also whilst I was settling in to get everything set up or repaired as needed....
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Was this helpful? Yes

“ Totally Untrustworthy.... ”

Jun 04,2018
Minithumbdown
By: 'James.'
Jun 04,2018
0 people found
this helpful
Our experience with Oulsnam has been abysmal. It is my opinion that they are masters of playing one person off against the other, and are prepared to fabricate situations in order to support their whims. In particular, my view is that *they misrepresented situations to ...
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Comment on agent fees
Abysmal
Was this helpful? Yes

“ Oulsnam lettings provided me with a superb service throughout My experience with them. They were fast and efficient with finding me a tenant.... ”

Jun 04,2018
Minithumbup
Marie
Thomas
By: 'Mr Edwards'
Jun 04,2018
0 people found
this helpful
Thomas came out to see me and explained the entire process in detail and gave me a valuation what I was extremely happy with. A tenant was found very quickly and Marie was very efficient when carrying out the referencing checks and drafting up the ...
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Comment on agent fees
Good
Was this helpful? Yes

“ selling and buying... ”

May 31,2018
Minithumbup
By: 'Dee'
May 31,2018
0 people found
this helpful
I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
Was this helpful? Yes

“ The team are amazing!... ”

May 19,2018
Minithumbup
Debbie
Victoria
By: 'Bethan Chance'
May 19,2018
0 people found
this helpful
Debbie and Vicky were amazing. From the moment we put our offer in Vicky worked out of hours to make sure the house we were buying was taken off the market. Debbie kept us updated the whole way through every part of our journey. They ...
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Was this helpful? Yes

“ Professional yet personal... ”

May 10,2018
Minithumbup
Rachel
By: 'The Phillips family'
May 10,2018
0 people found
this helpful
Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold ...
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Comment on agent fees
Fees were Good especially for the hard work they all put in to sell our property.
Was this helpful? Yes
By: Rachel Andrews
May 11, 2018
View all comments (1)
Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new home. ...

“ Shocking!!... ”

May 06,2018
Minithumbdown
By: 'David'
May 06,2018
1 people found
this helpful
Rented through Oulsnam for two years and have to say that they are one of the most unprofessional companies that I have come across. They can't do the basics like telling the time, adding up or acknowledge emails and they don't listen. We ...
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Comment on agent fees
Bad
Was this helpful? Yes

“ A professional, competent service.... ”

Apr 28,2018
Minithumbup
Rachel
Karen
By: 'The Perrys'
Apr 28,2018
0 people found
this helpful
From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very ...
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Comment on agent fees
Agent's fees were as expected - standard for an Estate Agent of this type.
Was this helpful? Yes
By: Rachel Andrews
Apr 28, 2018
View all comments (1)
Thank you for your very kind comments, we all hope you are very happy in your New Home. ...

“ Great service... ”

Apr 26,2018
Minithumbup
By: 'B Pruiksma'
Apr 26,2018
0 people found
this helpful
The team at Robert Oulnams' Stirchley branch worked together very hard for nearly a year to sell my property. It was a difficult property to sell but they were patient, helpful and friendly. Many thanks to everyone there !...
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Comment on agent fees
Good/ reasonable
Was this helpful? Yes

“ good experiece using robert oulsman, strongly recommend... ”

Apr 25,2018
Minithumbup
Alison
Ian
By: 'Yong'
Apr 25,2018
0 people found
this helpful
I sold my property using Robert Oulsnam as the sole agent, although their fee is a bit higher than other estate agencies, they do provide excellent service, and are very responsible from beginning to end. Both Alison and Ian are very experienced professionals and are ...
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Comment on agent fees
The fees are not the cheapest, but good for their outstanding service and reputation.
Was this helpful? Yes

“ Professional sales process... ”

Apr 24,2018
Minithumbup
Natalie
Alison
By: 'Francesca Green'
Apr 24,2018
0 people found
this helpful
We received a first class service from Natalie Richards and her colleagues in the Northfield office. Our home sale was always well supported by regular and meaningful contact and always on a timely basis. We were fully informed of every step of the viewings and ...
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Comment on agent fees
The fees were very acceptable and within the fair market range for a property of our type and complexity. However, based on previous experience with other Estate Agents over many property sale/purchase transactions the fees from Robert Oulsnam and Company represented excellent value taking full account of the levels of service and professional support that we received throughout our dealings with Natalie and her colleagues.
Was this helpful? Yes

“ Correct Valuation... ”

Apr 08,2018
Minithumbup
Victoria
Siobhan
By: 'Mark R'
Apr 08,2018
0 people found
this helpful
Victoria and her team were the third agents I had round to value my house for sale, the other agents undervalued the house and didn't give me the confidence that they were interested in pushing for the best price. Victoria convinced me correctly that ...
read full review
Comment on agent fees
Fee was high however they got me more money so cannot moan!
Was this helpful? Yes

“ Excellent Service... ”

Mar 31,2018
Minithumbup
Jenna
Ben
By: 'Harborne Seller'
Mar 31,2018
0 people found
this helpful
I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out ...
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Comment on agent fees
The fees are very reasonable. They are transparent and there are no hidden fees for viewings.
Was this helpful? Yes

“ Very helpful, professional and did their best at very point of contact.... ”

Mar 28,2018
Minithumbup
Thomas
Stacy
By: 'Ali82'
Mar 28,2018
0 people found
this helpful
From the first point of contact the team were very helpful and made sure we were kept informed and updated with everything. They made our transition to relocate country's run very smoothly and we were confident that they had our best interests at heart ...
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Comment on agent fees
I would definitely recommend Robert Oulsams, in particular Faye and her team for their kind words and very prompt responses to any queries or worries we had.
Was this helpful? Yes

“ Great staff... ”

Mar 23,2018
Minithumbup
Marie
Stacy
By: 'Helen'
Mar 23,2018
0 people found
this helpful
First time renting and only had 2 weeks to complete before moving house. Emails were answered the same day and all queries raised by telephone were dealt with. Friendly staff and the handover day was quick and very efficient. Referencing was handled by outside company and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Helen Deeks
Apr 18, 2018
View all comments (2)
Pretty much within the next couple of days as far as I can remember. ...
Mar 14,2018
Minithumbup
Rachel
Samantha
By: 'P&V'
Mar 14,2018
0 people found
this helpful
We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving in....
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Was this helpful? Yes
Mar 13,2018
Minithumbup
Rachel
Karen
By: 'Judith'
Mar 13,2018
0 people found
this helpful
From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my ...
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Comment on agent fees
Worth the money for a dy Sanders
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2018
View all comments (1)
Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New Home. ...
Mar 09,2018
Minithumbup
Debbie
Siobhan
By: 'Samantha'
Mar 09,2018
0 people found
this helpful
We cannot fault our experience of dealing with Oulsnams, they were very efficient, friendly and dealt with every query we had. They made you feel at ease, and were happy to deal with any query/question. My main contact during the purchase of our house ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Robert Oulsnam & Company Redditch
Mar 09, 2018
View all comments (1)
Thank you Samantha for your very kind words. It has been a pleasure to work with you and we wish you both all the best in your new home. ...
Feb 27,2018
Minithumbup
Claire
By: 'Becks Green'
Feb 27,2018
0 people found
this helpful
I cannot recommend this branch highly enough. The commitment they gave to selling my property was second to none. Selling the house was the easy part (or so it seemed from my point of view), but the issues I had around exchange of contracts really ...
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Comment on agent fees
Very fair and definitely well earned.
Was this helpful? Yes
Feb 17,2018
Minithumbup
Gary
By: 'Anita S'
Feb 17,2018
0 people found
this helpful
I used Oulsnam Northfield branch to sell my house in West Heath on the strength of their excellent local reputation. I was not disappointed. I had valuations from two other local agents but it was clear even at that point that Oulsnam were winners. From ...
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Comment on agent fees
Competitive rates and excellent value for money.
Was this helpful? Yes
Jan 29,2018
Minithumbup
Rachel
Karen
By: 'Chris'
Jan 29,2018
0 people found
this helpful
Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :) These are the best estate ...
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Comment on agent fees
The fees were inline with other agencies.
Was this helpful? Yes
By: Rachel Andrews
Jan 29, 2018
View all comments (1)
Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the woodchip! ...
Jan 29,2018
Minithumbup
By: 'Tina'
Jan 29,2018
0 people found
this helpful
I have been very pleased with the service provided by Robert Oulsnam staff. They are always pleasant, friendly and very helpful. After spending weeks looking for a house without much success, Gill at Oulsnam asked the relevant questions in order to guide me to the ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Dan Furnell'
Jan 24,2018
0 people found
this helpful
Robert Oulsnam were very helpful in selling my house, providing lots of advice and support during a challenging process. We had accepted an offer on the house within 3 months which I was very happy with....
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Comment on agent fees
good
Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'Jamie Davies'
Jan 18,2018
0 people found
this helpful
Everybody was really helpful throughout he whole process and excellent communication. Would recommend to anybody looking to sell their house....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2018
Minithumbup
Hannah
By: 'Tina O'Flaherty'
Jan 17,2018
0 people found
this helpful
Hannah sold my property last year within a week of it being up for sale. She is a professional at her job very dedicated and committed to her clients. She goes above and beyond shes a great asset to the company. I met several estate ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jan 05,2018
Minithumbup
Hannah
By: 'Greg'
Jan 05,2018
0 people found
this helpful
I have placed two property sales through Oulsnams Moseley Office recently (and also made one purchase) both of the sales achieved above the marketing price and also my expectations. The increased prices more than covered all their sales fees and my legal costs as well, ...
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Comment on agent fees
Competitive Fees…I think you get what you pay for.
Was this helpful? Yes
Jan 05,2018
Minithumbdown
By: 'dont let them play with your mind'
Jan 05,2018
1 people found
this helpful
very dishonest, unhelpful,and deceitful. their main target is to bring in new business, they promise landlords gold mines within weeks but as soon as I singed up with them, getting hold of them became impossible they marketed my property for two months couldn't ...
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Comment on agent fees
really expensive compared with openrent. they charge both landlords and tenants Β£100s compared with small set charge by openrent of Β£20
Was this helpful? Yes
By: Laura Fiddes-Baron
Jan 10, 2018
View all comments (1)
I am sorry you felt you didn't have a good experience with us- I would be grateful if you could contact me to discuss where things went wrong for you. Thnaks ...
Jan 03,2018
Minithumbup
By: 'Mo A'
Jan 03,2018
0 people found
this helpful
I have had an excellent experience so far with Oulsnam lettings. They have always been been very professional and responded promptly to my queries, answering any questions I have. For a first time landlord it is reassuring to have their support throughout the whole process. ...
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Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA RICS ARMA NALS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 5 12 10 96 2 35 0 0 2

Agent Fees

No fees set.
Last updated at 10:54 AM 24/10/2017 by Alison Nock

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 10:54 AM 24/10/2017 by Alison Nock

(SALES) Barnt Green
79 Hewell Road, Birmingham B45 8NL
(11)
Bournville
235 Mary Vale Road, Birmingham B30 2DL
(16)
Bromsgrove
61 High Street, Bromsgrove B61 8AQ
(2)
show all branches (12)
Droitwich
Orchard House, 2 Victoria Square, Droitwich WR9 8DS
(23)
Hagley Road
517 Hagley Road, Birmingham B66 4AX
(18)
Kings Heath
20 High Street, Birmingham B14 7JT
(8)
Lettings Barnt Green
81 Hewell Road, Birmingham B45 8NL
(29)
Moseley
142 Alcester Road, Birmingham B13 8HS
(5)
Northfield
51 Church Road, Birmingham B31 2LB
(34)
Pershore Road
1394-1396 Pershore Road,, Birmingham B30 2PH
(15)
Redditch
10a Church Green East, Redditch B98 8BP
(9)
Rubery
189 New RoadRubery, Birmingham B45 9JP
(1)


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