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    Michael Jones
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    robert luff
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    David King
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Aug 22,2017
Minithumbdown
robert luff
By: 'Monkeymate18'
Aug 22,2017
0 people found
this helpful
Absolutely awful agents, very unprofessional, rude, do not return calls. Went for a viewing asked questions and the agent was hacked off, chucked his folder on table, we wanted to see another property with the same agents yet was not willing to show us. Never called us back about our viewing. Would never use this agent, worst going. The Asian guy working in the office and showed us around should be ashamed and sacked, terrible service so unprofessional and horrible...
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Jun 20,2017
Minithumbdown
By: 'Line'
Jun 20,2017
0 people found
this helpful
Had really high hopes for this branch as initial chats seemed good, but then their communication turned awful after signing the contract and at one point they let themselves and our potential buyer into our flat without our knowledge and consent, which is essentially breaking the law. Not impressed, and would not recommend their services....
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Comment on agent fees
1.5%
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Jun 08,2017
Minithumbup
David King
By: 'Rachael'
Jun 08,2017
0 people found
this helpful
It has been an absolute pleasure dealing with this young man in the process of selling our house, despite that it was another agent that was eventually successful. He made us feel that we were his only Vendors and of the utmost importance to him. Communication has been wonderful throughout, as has his consideration for our wishes. I cannot recommend him highly enough and I hope that we never lose touch as a genuine fondness on my part has developed over time, despite him being a typical estate...
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Comment on agent fees
Good
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Jan 12,2017
Minithumbup
By: 'Anna'
Jan 12,2017
0 people found
this helpful
I can't praise RL enough. My house sale (turned house let) was a nightmare until I found them. They are so professional, quick, clear, helpful, lovely and good at what they do. I would use them again in a heartbeat and will recommend them to anyone who will listen. I have used 2 other agents before, and had valuations etc from several others, and Robert Luff and co were in a league of their own....
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Comment on agent fees
Very reasonable compared to others. Given the quality of the service I would happily have paid more!
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Sep 19,2016
Minithumbdown
By: 'LizBinSussex'
Sep 19,2016
3 people found
this helpful
I've just asked Robert Luff to remove me from their database as I don't want to deal with this agency anymore. I'm a buyer, and have been so frustrated with their inability to return phone calls and accurately maintain their diary. I've been let down a number of times on appointments with little to no apology. I've had no problems with any other estate agency in Worthing, just Robert Luff !...
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Aug 12,2015
Minithumbup
robert luff
By: 'p trend'
Aug 12,2015
0 people found
this helpful
i had a great experience using robert luff and co and in particular robert luff himself, they were helpfull attentive and got me 30k higher than other agents suggested....
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Comment on agent fees
well worth the money got me much more than anyone else
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Aug 11,2015
Minithumbdown
By: 'Martin'
Aug 11,2015
3 people found
this helpful
Never received calls back with any urgency. Dubious information supplied regarding probable and actual maintenance costs. Totally incorrect Rightmove description. Patronizing staff. Tried to buy two properties with various associated problems but found Robert Luff staff totally exacerbated the issues. This is the sales prevention team....
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Oct 05,2014
Minithumbup
Michael Jones
By: 'Mrs Wornham'
Oct 05,2014
0 people found
this helpful
Excellent service, lovely staff, nothing was too much trouble. They recommended Convey Law as Solicitors - DO NOT TOUCH THEM!!!!!!! Apart from that aspect, I can not fault them, please give them your business. They tried so very hard to get things moving and we are grateful for all their help and support in buying my son's first property. (It would have been even smoother if we had used a local solicitors - please be warned). Thank you to the staff of Robert Luff xx...
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Apr 28,2014
Minithumbdown
By: 'Duncan'
Apr 28,2014
3 people found
this helpful
I left my details with a lettings rep, however I never received a call back. I then called a few days later, noone was available and the lady I spoke with advised me I would receive a call back. I called an hour or so later again, and again was told someone would call me back. I am writing this 3 days after the above mentioned incident and am still awaiting this seemingly challenging task of being called back....
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What agent could do to change your mind?
Called me back.
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Apr 20,2012
Minithumbdown
By: 'becks'
Apr 20,2012
2 people found
this helpful
Used these agents to sell my property as they were agents for the premise I wanted to buy. Thought this would be the sensible option but how wrong I was! Apart from a member of staff who came to take photographs of my property not one other person visited my home. When we were advised of viewings no one ever came to show people around it was left to us every time despite asking. In the end I gave up with them as they were a waste of time. They have since changed their name to Robert Luff & Co an...
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2 Boxgrove Parade, Goring-by-Sea BN12 6BR
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