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    Robert Bleuston
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    Nabil Bashir
Robert Alan Homes residential sales and lettings are based in the heart of Victoria Park Village.

170 Victoria Park Road
Hackney,London
Greater London
E9 7HD
0208 986 2222

 
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Properties for sale
Properties for rent
Sep 08,2015
Minithumbdown
By:
Sep 08,2015
1 people found
this helpful
Robert Alan Homes seemed very helpful to begin with - they were very eager to arrange a viewing with us and this was arranged quickly and easily. Then, once we had put down a deposit for the rental, things changed. They were extremely sloppy in the offices - losing multiple pieces of paperwork, having us resend them time and time again. Before moving into the house, we compiled a list of problems we found with the house, that we were assured would be sorted before moving in. Very little contact...
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Great service from Robert Alan Homes, who went to great lengths to find me exactly what I was looking for....
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Jan 30,2015
Minithumbup
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Jan 30,2015
0 people found
this helpful
I have been dealing with Robert Alan homes since 2011 initially they were letting my out my property. I found Nabil Bashir (lettings manager) to be an excellent and the most efficient and professional person at his job. He is always kind and polite and gets the job done swiftley. As for the owner Robert I have found him to be a very nice gentleman who thinks of his customers as much as he thinks about his business. Personally I can say that I was very happy with their service and now they are ma...
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Jan 28,2015
Minithumbup
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Jan 28,2015
0 people found
this helpful
Nabil is the most helpful estate agent I've ever met. He works fast, is always at the end of the phone and has dealt with all my requests with great kindness and efficiency. I would recommend Robert Alan Homes, and Nabil in particular, to anyone looking for a place in the area....
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Jan 28,2015
Minithumbup
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Jan 28,2015
0 people found
this helpful
I have used Robert Alan Homes to find a rented property a couple of times over the past couple of years. When I was an original tenant of theirs I found them to be extremely helpful and professional but with a personable touch. It was this excellent customer service that made me return to them again after 4 years. I did not think it was possible but they exceeded themselves again. They listen to your requirements and needs and ensure that the properties that they recommend to you are exactly wha...
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Jan 26,2015
Minithumbup
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Jan 26,2015
0 people found
this helpful
Robert Alan Homes have been my letting agent for the past 15 years. I have always found them efficient and professional. I am informed of work needed to done on the property in a timely manner and repairs are carried out promptly....
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Jan 15,2015
Minithumbup
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Jan 15,2015
0 people found
this helpful
I have been letting my property through Robert Alan Homes for 8 years and have not had any issues. Tenants have always been great, repairs have been addressed quickly and I receive a quick response to my enquiries....
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Jan 15,2015
Minithumbup
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Jan 15,2015
0 people found
this helpful
I note the range of reviews. As a landlord with two properties tenants' issues have ways been flagged up early and dealt with expeditiously. Contact with tenants by me have raised no issues. I have found all the ream to be helpful and professional and as a landlord would recommend from my experience....
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Dec 31,2014
Minithumbup
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Dec 31,2014
0 people found
this helpful
Very nice and very helpful. They were referred to me by a friend. They were the most efficient in the market They are always checking if all is well and all request completed. They provide a welcome book with all necessary information to get started in this new area. I would recommend to my friends and all....
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Oct 29,2014
Minithumbdown
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Oct 29,2014
1 people found
this helpful
While we felt Nabil, who dealt with the viewings and signing of tenancy agreeements etc, was very friendly and helpful, the issues began after we moved in. As other people mentioned here, Robert is very rude and frankly very unprofessional. Repairs are either not being carried out or only after chasing them several times. Their contractors are not the most skilled to put it nicely. I am not exaggerating, they tend to need 4-5 appointments to even fix simple things. One repair cannot be carried...
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What agent could do to change your mind?
Carry out repairs
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Apr 10,2014
Minithumbup
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Apr 10,2014
0 people found
this helpful
Very friendly, efficient and professional, was a great help! Helped me to find an amazing flat super quick. Five Star!!...
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Apr 10,2014
Minithumbup
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Apr 10,2014
0 people found
this helpful
I received my deposit back from them very speedily once I had moved out. They were efficient and they were friendly....
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Apr 08,2014
Minithumbup
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Apr 08,2014
0 people found
this helpful
Nabil Bashir, the Lettings Manager has been the most professional, helpful, polite and proactive Agent I have ever dealt with making the whole letting process hassle free. It's been a pleasure dealing with him at Robert Alan Homes. I would definitely use this agency again....
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Apr 08,2014
Minithumbup
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Apr 08,2014
0 people found
this helpful
This agency has been prompt to reply with our issues and the main person i deal with there is always quick to respond and very helpful....
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Apr 06,2014
Minithumbup
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Apr 06,2014
0 people found
this helpful
I received my deposit back from them very speedily once I had moved out. They were efficient and they were friendly....
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Feb 28,2014
Minithumbdown
By:
Feb 28,2014
1 people found
this helpful
They are cowboys. Robert is a horrible person and a bully. The others there are useless. DO NOT USE THEM...
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What agent could do to change your mind?
There are too many things to say. The service is beyond terrible - it is probably illegal. They are crooks.
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By: rah
Mar 27, 2014
View all comments (2)
In response to your comments only a childish small minded person would say those things what doesn't your vocabulary stretch to anything apart from that all i can say is GROW UP In response to it there will always be a tenant that thinks they can over rule us with there aggressive natures however we run the position not you....
Dec 04,2013
Minithumbdown
By:
Dec 04,2013
2 people found
this helpful
Absolutely appalling service. Asking for simple tasks to be completed are either ignored or take a considerably lengthy time to be carried out. Rude telephone calls with Robert is always a given, don\'t except politeness or empathy because you wont get it. If you want substandard living and poor customer service, Robert Alan is the estate agent for you!...
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What agent could do to change your mind?
Do their job?
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May 07,2013
Minithumbdown
By:
May 07,2013
8 people found
this helpful
Robert Bleuston (owner / manager / whatever) of Robert Alan Homes is without a doubt the most rude, patronising, ignorant person I have ever come across in a professional context. I had the bad fortune to live in a property rented through his agency for almost 2 years. He likes to belittle people by shouting and intimidating them any way he can. He reacted appallingly to a break-in we had at the property. I was shouted down the phone at when I asked him when our front door would be fixed. Avoid....
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By: C
Jan 21, 2014
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If you are trying to clear your (incredibly bad) name in your response to these comments then you're kind of going about it in the wrong way. Aside from the break-in ordeal we went through with you, you were only ever appallingly rude and arrogant at all times and this is coming across louder and clearer than ever in your comments, especially when you USE CAPS LOCK TO TYPOGRAPHICALLY SHOUT AT PEOPLE. Next time I would suggest that you go and learn some spelling and punctuation. Understand the....
Oct 11,2011
Minithumbdown
By:
Oct 11,2011
12 people found
this helpful
Robert alan is rude, obnoxious and a liar. In one conversation with the owner of this business i was threatened and sworn at several times. I agree with all the above comments. Quote from Robert Alan 'I'm a busy man, i have loads of other properties to deal with and yours isn't a priority'....In response to our heating breakdown in mid winter!...
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What agent could do to change your mind?
He could have answered our queries, provided a service he is meant to and not been so slow to respond every single time.
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By: C
Jan 21, 2014
View all comments (5)
He doesn't seem to be able to use punctuation either. Or construct sentences that make sense.....
Jul 06,2011
Minithumbdown
By:
Jul 06,2011
9 people found
this helpful
I committed to rent a Flat for £240, they took my holding fee (2 weeks rent) and admin fee (£200) = £680 On the day of viewing I asked about Parking, I was told that after I get my contract I can apply for a permit to park outside the building, time went on and I chased up all the documentation to ensure a speedy transaction as I really needed to get into the flat by July 1st 2011. I got my contract and upon calling the council I was told that I can\\\'t apply for a parking permit...
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Jan 04,2011
Minithumbdown
By:
Jan 04,2011
8 people found
this helpful
Extortionate "admin" fees prior to tenancy. During the tenancy, Robert Alan were completely unresponsive to calls asking them to fix the oven and awful mould in the flat. They didn't return my calls and didn't turn up when they said they would (despite me taking time off work to wait for the utility man). They then tried to send someone around without prior notice to let themselves into the flat to assess the situation. They couldn't work out how to open the door though..... For the fi...
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Sep 04,2010
Minithumbdown
By:
Sep 04,2010
6 people found
this helpful
I can safely say that renting a property from Robert Alan is one of the biggest mistakes of my life. They refuse to fix anything, they ignore your calls.When you do get through they will make a promise to come round the fix/look at the problem then stand you up four times in a row - after you've taken time off work every time. They are time wasters, they are amateurs. Their fees are a con and they do not want to do their job. They left us without some basic amenities what broke and it took mont...
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London, E9 7HD

Robert Bleuston - upload your photo Robert Bleuston
5 reviews

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Nabil Bashir - upload your photo Nabil Bashir
2 reviews

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