1 Star Review
Aug 03,2018
By:
'GOONIES'
Aug 03,2018
Branch: Reading, Albion House86 London Street
Services: Admin
Would you recommend?: No
Postcode: RG2
Branch: Reading, Albion House86 London Street
Admin
Postcode: RG2
0
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After repeated failed attempts to contact them by phone and email I've eventually spoken to a few people at RNR and they have all been extremely unhelpful. All I wanted is a copy of a document that I've signed and I've encountered nothing but incompetence ...
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Comment on agent fees
Considering the service, POOR!!!!!
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“Good service and response RABIA from RNR letting agency since ......”
5 Star Review
Aug 01,2018
By:
'Ramesh'
Aug 01,2018
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG1
0
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Good service and response RABIA from RNR letting agency since the viewing and moving into the property. She helped us a lot, I am very much happy about her service....
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“We had good experience with RNR properties. Good response from ......”
5 Star Review
Aug 01,2018
By:
'Surjen'
Aug 01,2018
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG1
0
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We had good experience with RNR properties. Good response from the Rabia and team on the process since viewing and maintenance....
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5 Star Review
Jun 11,2018
By:
'Megalice95'
Jun 11,2018
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: Yes
Postcode: RG2
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Rent PCM: £895
Postcode: RG2
0
people found
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Myself and my partners experience with RnR has been excellent so far. A very smooth moving in process with Rana and then excellent help and advise from Rabia on the maintenance team. Everything that we've encountered has been dealt with swiftly and professionally - couldn't ...
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Comment on agent fees
Reasonable fees
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5 Star Review
Apr 04,2018
By:
'Mr'
Apr 04,2018
Branch: Reading, Albion House86 London Street
Services: Property Management
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Albion House86 London Street
Property Management
Postcode: RG1
0
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My experience dealing with Rabia has been a pleasure. She spoke to me very respectfully on the phone prior to us meeting and meeting her was also a great experience. Polite, professional, clear and precise. 10 Star Rating I couldn't be happier. Thank you...
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Comment on agent fees
Good
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4 Star Review
Mar 16,2018
By:
'Ethical'
Mar 16,2018
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Albion House86 London Street
Lettings (as a Landlord)
Rent PCM: £550
Postcode: RG1
0
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My property has been let on a per room basis for 15 months through RNR. To date I have had excellent responsive service from all RNR staff: Rabia, Francisco, Anna to name a few.
I particularly like that RNR are proactive and are quick to let ...
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Comment on agent fees
Hey get real. There is no such thing as a free lunch. You don't want to pay? Go do it yourself then and find out for yourself.
That said, its important to monitor the fees carefully
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“Been with this agency for almost 3 years and can tell ......”
5 Star Review
Nov 27,2017
By:
'Rabia'
Nov 27,2017
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Rent PCM: £890
Would you recommend?: Yes
Postcode: RG30
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Rent PCM: £890
Postcode: RG30
0
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Been with this agency for almost 3 years and can tell that all the issues happened in the flat were resolved withing 24-48 hours. The agent named Rabia helped us out a lot, lovely attitude, smile on her face, willing to help with a common sense, ...
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Comment on agent fees
Agent's fees are reasonable as in every other letting agency.
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“Recently I had an appointment With this poor agent , one ......”
1 Star Review
Apr 27,2015
By:
'Alexandra'
Apr 27,2015
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG1
1
people found
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Recently I had an appointment With this poor agent , one of the dirty handyman named Adam came to show the room, who didn't have any smile in his face and seemed very rude. I am wondering is this agent even has a proper sales man ...
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1
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“One of the best agents I have come across in ......”
4 Star Review
Sep 18,2013
By:
'AJ'
Sep 18,2013
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG30
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG30
0
people found
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One of the best agents I have come across in my life time. Moved in about 12 months ago, the staff are friendly and helpful.
Always keep us updated with any changed or any maintenance. They make all costs and other information clear upfront. Don't have ...
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“I was a tenant of an rnr for about a ......”
5 Star Review
Sep 16,2013
By:
'Kayleigh'
Sep 16,2013
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG1
0
people found
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I was a tenant of an rnr for about a year but then had to move out of Reading. They were helpful when I used them. Like when I had boiler problems they came out in a couple of hours. My place now I had ...
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“This agency are run by an Indian family that are ......”
2 Star Review
Jun 01,2013
By:
'Iqbal'
Jun 01,2013
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG4
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode: RG4
2
people found
this helpful
This agency are run by an Indian family that are only and solely interested in getting your money.
Every time there is a problem "It is the landlords fault- he is dodgy' , excuses etc , although they charge you for in house maintenance . Say the window ...
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What agent could do to change your mind?
Stop telling lies.
Stop begging monies.
Provide an honest service, you are shaming yourselves all over the net and community.
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“Worlds poor srvice to deal with the problems of tenants ......”
1 Star Review
Jan 15,2013
By:
'Ana'
Jan 15,2013
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
Worlds poor srvice to deal with the problems of tenants regarding maintenance . I m here from two months and phoned and emailed about hundred times for some urgent maintenance but they never ever tried to sort my problem out. I am big time disappointed with ...
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What agent could do to change your mind?
Agent Jay is fine.
Attached Filesnbsp;
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“This agency are truly terrible. will claim no responsibility for ......”
1 Star Review
Jul 10,2012
By:
'Unsatisfied'
Jul 10,2012
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
8
people found
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This agency are truly terrible. will claim no responsibility for anything. its all your landlords problem.. the only thing they do quickly is take your money and over charge you.. would advise homelessness as a more stress free option than using this company!...
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What agent could do to change your mind?
the manager of this branch needs training on conflict resolution.. everytime iv had an issue he has raised his voice and shouted me down.. this has happened several times, they left me without heating for a week in december! the list of things they need to do better are endless
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“I am an ex-tenant of RNR Lettings and was very ......”
5 Star Review
Jan 26,2012
By:
'Peter'
Jan 26,2012
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
I am an ex-tenant of RNR Lettings and was very pleased with their service, i only wish RNR managed the property i am currently living in.
My current agent is useless, it has been 5 days since I have been withoout heating and hot water and ...
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2
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“I have been a tenant with RNR Properties for four ......”
5 Star Review
Jan 26,2012
By:
'Mrs'
Jan 26,2012
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
I have been a tenant with RNR Properties for four years, i am very happy with the service i have receieved since viewing and then moving into the property, any maintenance issues are usually taken care of within a couple of days....
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“(EX) R N R CUSTOMER 10th august, 2011Wow I cannot ......”
1 Star Review
Aug 11,2011
By:
'j'
Aug 11,2011
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
(EX) R N R CUSTOMER 10th august, 2011
Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service.
I could not agree more,R n R Reading have gone down hill in ...
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4
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“We were looking for an house on rent. We saw ......”
2 Star Review
Feb 08,2011
By:
'Som'
Feb 08,2011
Branch: Reading, Albion House86 London Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (Prospective customer)
Postcode:
0
people found
this helpful
We were looking for an house on rent. We saw lots of rnr boards and thought they must be able to help. On calling them they showed us few house. All the houses were had much higher rent than expected. Also even though some of ...
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“Our house was broken into just before Christmas and we ......”
1 Star Review
Jan 08,2011
By:
'Saumagne'
Jan 08,2011
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
Our house was broken into just before Christmas and we came home to find the back door wide open. Thankfully, nothing was taken, but it wasn't difficult for him/her/them to get in since the lock and the back door weren't made to be ...
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2
people found
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“Appauling! Use with caution or at least try to deal ......”
1 Star Review
Nov 10,2010
By:
'The'
Nov 10,2010
Branch: Reading, Albion House86 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Albion House86 London Street
Lettings (as a Tenant)
Postcode:
0
people found
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Appauling! Use with caution or at least try to deal with the landlord directly! If you fully understand your rights or have a good solicitor, and are prepared to stand up to them, then they are manageable, but there are plenty of other properties available ...
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“Sold and brought through RNR Properties. Was extremely happy with ......”
5 Star Review
Sep 07,2007
By:
'B'
Sep 07,2007
Branch: Reading, Albion House86 London Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Reading, Albion House86 London Street
Sales (as a Vendor)
Postcode:
0
people found
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Sold and brought through RNR Properties. Was extremely happy with the service and marketing. Also the sales progression was excellent and even with a chain they pushed through my sale very quickly and efficiently!
Would derinetaly use RNR again next time I move....
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