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    Danielle Morton
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    Reyanda Thomas
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    Mohammed
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    Catrina Norris
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    Fiona Dreyer
No description available.

101a Cowley Road
Cowley,Oxford
Oxfordshire
OX4 1HU
01865 251025

 
Properties for sale
Properties for rent
Jul 28,2017
Minithumbup
Fiona Dreyer
Reyanda Thomas
By:
Jul 28,2017
0 people found
this helpful
Overall, I have a very positive experience RMA, especially Fiona was very nice and helpful with the property viewing and the application process. I had many questions, and she gladly helped explaining all the process to me. Reyanda and everyone at the office were also very nice to help me with the followup process. Sometimes people tend to blame everything on the agents, but I think the customers should also come prepared and be informed. So far, I think RMA has been very reasonable....
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Comment on agent fees
The fee could have been a little lower, but wasn't too bad.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Reyanda Thomas
By:
Jul 06,2017
0 people found
this helpful
Reyanda has been great so far. Very organised, replies to emails straight away and is very pleasant to deal with. The entire process of beginning to rent was done very quickly and efficiently. I can't yet comment on how they manage the property or whether they return the deposit as that is obviously an area where estate agents and landlords seem to take great liberties with the law but I don't anticipate a problem and will review again when I move out. So far so good and would definitely recom...
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Comment on agent fees
Roughly the same as everywhere else, though unlike some other places they don't offer the option of making amendments in the contract, which means you're essentially paying for just a copy of last year's contract but even with that the fees aren't ridiculous.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Danielle Morton
By:
Mar 08,2017
1 people found
this helpful
I own a flat next door to one of RMA's properties. I asked them to fix some of the (fence) damage caused by storm Doris, they did it diligently! great customer service! Can't imagine how amazing they must be with their actual tenants. Well done Danielle!...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 25,2017
Minithumbup
Fiona Dreyer
By:
Feb 25,2017
0 people found
this helpful
Barney and Fiona have helped me find my ideal flat in Oxford very quickly. From the start they have listened to exactly what I wanted and suggested only properties that fit my criteria. Fiona also stayed in the office late to allow me to make the booking. I'm very grateful to them both. (NB I tried to select them individually above but apparently they don't exist!)...
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Comment on agent fees
Very high! Chancellors charge only £160 per person regardless of student/professional status.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
Dani was very easy to deal with and very professional. She did a fantastic job at dealing with any issues I had, was very caring about me and seems to care greatly about her job and the company she works for....
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Jan 23,2017
Minithumbup
Mohammed
Catrina Norris
By:
Jan 23,2017
2 people found
this helpful
I have been using this agency for many years now and their professionalism, efficiency and extraordinary efforts made to ensure tenants' needs are met at the highest possible standard never fails to impress me! When they say they'll get something done, they ALWAYS deliver as promised! I admire their professional, yet personable, way of interacting and communicating with all tenants in a respectful, courteous and conscientious manner throughout their tenancy and would highly recommend them to a...
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Comment on agent fees
Standard competitive rates.
Was this helpful? Yes
Dec 29,2016
Minithumbup
Reyanda Thomas
By:
Dec 29,2016
1 people found
this helpful
Rma has been amazing through out in helping us with any issues that we came across with the house and Reyanda especially made everything quick, easy and peaceful! Many many thanks again to Reyanda...
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Dec 13,2016
Minithumbdown
By:
Dec 13,2016
1 people found
this helpful
absolutely terrible, they are so unorganised and never sort anything out. Things have been wrong with the property ever since my boyfriend and I moved in and 3 months later, still nothing. They enter the property with no warning and also never reply to emails regarding unsafe features of the property. They lied to on multiple occasions too....
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Comment on agent fees
so expensive for the lack of work they do
Was this helpful? Yes
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
3 people found
this helpful
Money taken from our deposit not fully justified. No mention of the issue that our flat was EXTREMELY noisy at night as it's on top of a bar, making it difficult to sleep at night. Guess why? The bar owner is the landlord....
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Comment on agent fees
Neutral
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Jul 27,2016
Minithumbdown
By:
Jul 27,2016
4 people found
this helpful
Absolutely rubbish letting firm with no regard for the tenant - purely work for the interest of the landlord. Only ever contacted us to set up loss of our deposit which was unjustified and ongoing. Emailed them over 5 times about fixing items and they never delivered. Would avoid if you are a student in Oxford as they will screw you over....
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What agent could do to change your mind?
Not as steep as some in the area but still heavily overpriced.
Attached Files
Comment on agent fees
Not as steep as some in the area but still heavily overpriced.
Was this helpful? Yes
Oct 10,2014
Minithumbup
By:
Oct 10,2014
2 people found
this helpful
I've got good things to say about the team at RMA Properties ltd. The marketing on the property was clear, the lettings negotiator we dealt with met us on time and answered our questions and finally the property administrator who dealt with all our paperwork explained everything transparently making it easy for the entire group to understand what is expected of us. The house has been a lovely space for us to call home for the last four months....
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Comment on agent fees
They gave me a full breakdown of fees to expect before I made my application to rent the property and what type of fees to expect during the tenancy. It was transparent as the law requires them to be.
Was this helpful? Yes
Oct 10,2014
Minithumbup
By:
Oct 10,2014
1 people found
this helpful
I am landlord and recently instructed the lettings team to rent my property out. Within the first few weeks of my introduction I have been introduced to the entire team and had consultation with each department I required to get my property on the market and tenanted for a year. I couldn't be happier with the service. I've based my decision to go with RMA based on feedback I've received from others. I'm glad with my decision as there is an endless list of good and reputable companies to go w...
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Comment on agent fees
I was offered a basic and comprehensive management for my property following the securing of a 12 month tenancy. I opted to pick certain services allowing me to negotiate a management fee that I was happy to pay. This was offered to me from the outset so I always knew there was wiggle room so to speak as opposed to the usual jargon you receive from opportunistic agents wanting your business at a overly high rate. Overall pleased!
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Sep 17,2014
Minithumbdown
By:
Sep 17,2014
2 people found
this helpful
This is a terrible estate agent. We have incurred extra costs that we weren't told about and have dealt with our landlord directly with no help whatsoever from the agent, even though we paid them agency fees. They take weeks to get back to you with several phone calls needed to chase them. The only time they get in contact is when they want money and they show people round the house without asking first. Stay away!!...
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Dec 07,2013
Minithumbdown
Mohammed
By:
Dec 07,2013
3 people found
this helpful
Rude, uninterested, patronising, quite simply useless. I would recommend that any students stay well away from this agent. If you have dealt with Mohammed you will know what I\'m talking about!! Questionable practices involving the desposit and the inventory. Freudsters!!!...
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Jun 25,2012
Minithumbdown
By:
Jun 25,2012
4 people found
this helpful
This rental agency are absolute fraudsters! They actually altered my contract after I had signed it to up the rent and photocopied the old signature page onto the new one they had faked and even backdated the rent page. Then claimed there never was another contract and that I owed them extra money. I never imagined a rental agency could be so involved in such criminal activity and whoever did this should be locked up. They also allowed a third person (a 15y old girl) to move into my house withou...
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What agent could do to change your mind?
Not commit fraud by altering contracts to put the rent up Not allow a child to move into the house without asking me Answer queries Supply appropriate furniture Provide a secure home with locks Not just turn up in the house as and when they feel like it without asking
Attached Files
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Awards won by RMA Properties Ltd

Individual Branch Awards

Danielle Morton - upload your photo Danielle Morton
1 reviews

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Reyanda Thomas - upload your photo Reyanda Thomas
3 reviews

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Mohammed  - upload your photo Mohammed
2 reviews

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Catrina Norris - upload your photo Catrina Norris
1 reviews

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Fiona Dreyer - upload your photo Fiona Dreyer
2 reviews

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