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    Melissa Rason
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44 Queen Street, The Fruit Market
Kingston upon Hull
Yorkshire
HU1 1UU
01482 322411

 
Website not available

Properties for sale
Properties for rent
Nov 22,2016
Minithumbdown
By:
Nov 22,2016
0 people found
this helpful
Joke of a company. I was shown around a flat. Told I was the first to view it and to hand in my application and that the flat would indeed be mine. But they had other viewings that day and would still have to show them round out of curtosy. She reassured me however that they work on a first come first served basis. She called the office and asked if i could pay my deposit there and then and the person on the other end of the phone said no. And the lady who had shown me round even looked confuse...
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Aug 29,2013
Minithumbdown
By:
Aug 29,2013
4 people found
this helpful
Awful awful company all for the landlords and not the tenant please do not use this company. There are private landlords on Victoria Dock use them instead if you have to live in that area. You have to chase up any problems constantly they will not do this with the landlord for you unless you ring and ring and ring. Rude rude rude staff members the old bird with blond hair argues with you down the phone she will scream at you and put the phone down. The old boy doesn\'t really do much. If you go ...
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What agent could do to change your mind?
Smile, be pleasant, answer queries efficiently a and in a friendly manner. Not exist!!!
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Mar 30,2013
Minithumbdown
By:
Mar 30,2013
3 people found
this helpful
Well where to start with this joke of a company? I have rented with them previously and I admit that they was really good (to begin with) perhaps that was because it was the property of Melissa Rason herself so she\'d jump at the chance to amend problems thats would effect her first? A clever and snotty attitude throughout the service and she seems to lack a massive amount of \'people skills\' considering the kind of industry she is in! Might I add she helped herself to the property one time wi...
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What agent could do to change your mind?
Call it a day and close their company door?
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Aug 06,2012
Minithumbdown
By:
Aug 06,2012
3 people found
this helpful
Riverside are the worst letting agency I\'ve used. Their teams badly need sending on a crash course in customer service. They come across as inexperienced and unprofessional. They deal with problems very slowly..... and that\'s if they even bother to remember or make a note of what your problem is! I\'ve been in the unfortunate position of taking a complaint to the MD, Melissa Rason who is rude and confrontational on the telephone, and who is anything but interested in dealing with issues in a ...
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Feb 26,2011
Minithumbdown
By:
Feb 26,2011
5 people found
this helpful
It is unfortunate that I had to use Riverside. They monopolise the whole of Victoria Dock. I had the misfortune of renting through them when I lived in Hull for a shortwhile. They may be very good with sales but letting dept leaves a lot to be desired. They are extremely poor in communication an you have to send repeated mails and phone calls. When this did not get any reaction out of them I had to threaten them with legal action before they acted upon it. The arrogance starts right from the ...
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By: Sailor
Mar 29, 2011
View all comments (1)
Well so far I can agree with what you have said and I have not yet even moved in!....
Apr 03,2009
Minithumbup
By:
Apr 03,2009
2 people found
this helpful
Always got good tenants very quickly through Riverside. Any problems that arise with the property are dealt with swiftly and promptly so the tenant is happy, if the tenant is happy then they stay, so I'm happy. The whole team come highly recommended ...
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Mar 15,2009
Minithumbup
By:
Mar 15,2009
1 people found
this helpful
This is the second time I've used Riverside and the whole experience was faultless. I moved in very quickly and Melissa and her team have handled everything with professionalism. Would be happy to recommend to anyone....
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Areas covered
  • HU1

NAEA ARLA TDS


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Job vacancies

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Agent Fees

Sales - 0.95% plus VAT (E.G Sale price £100,000, fees would be £950 + £190 VAT Total - £1140)

Lettings - Managed - 10% plus VAT of each monthly rent (E.G Rental price £500, fees would be £50 + £10 VAT Total £60)

Lettings - Let Only - £250 plus VAT one off charge (£250 + £50 VAT Total £300)
Last updated at 10:05 AM 03/11/2016 by

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Last updated at 10:05 AM 03/11/2016 by

Awards won by Riverside Property Hull Ltd

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Melissa Rason - upload your photo Melissa Rason
2 reviews

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