We pride ourselves on being a friendly Estate agent providing a high quality service that really cares for its customers.

Lankester House, 1 Freegrounds Road
Hedge End
Southampton
SO30 0HG
01489 789933

 
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Jan 12,2015
Minithumbup
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Jan 12,2015
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richmonds were excellent, we bought and sold out property with them 2 years later. They kept us informed at all times and actually called us to let us know the progress. Compared to the other agents we dealt with the service they provided was excellent and I would highly recommend them....
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Jul 02,2014
Minithumbdown
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Jul 02,2014
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Had problems getting viewings, we had loved a house that had just come onto the market and were told that we could not view untill after the weekend as there would be no viewings on that property over the weekend, we would have to wait untill Monday. 2 hours before our viewing we had a call to say the property had been sold, not only had Richmonds managed to let one person view on Saturday that then had a second viewing on the Sunday. Sounds like they had someone in mind for this house and ...
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By: Nm
Jul 21, 2016
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The comment doesn't make sense.... We are open 7 days a week for viewings. The only agent in the local area offering this service. As a good agent selling more homes. Than anyone else we may have people in mind;; however it is in our interest to make as many appointments to view as possible as this achieves the best price for the client. And guess what, our business earns more money, due to being on a % tage commission. The seller achieves more money and they pay their appointed agent more money....
Jun 13,2011
Minithumbdown
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Jun 13,2011
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[[EDIT ORIGINAL START]] What a joke! Put in a low offer to start proceedings Shamble Hurst Lane South. Chump dismissed it and didn't approach seller. Rude and obnoxious so didn't bother putting in 2nd offer. Stay clear. [[EDIT ORIGINAL END]] What a joke! Put in a low offer to start proceedings Shamble Hurst Lane South. They dismissed it and didn't approach seller. Rude and obnoxious so didn't bother putting in 2nd offer. Stay clear....
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By: nm
Dec 12, 2012
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We can confirm that all offers are put forward to owners in writing and verbally...... even if they are insultingly low its silly to think why an estate agent in this world wouldnt put an offer forward as 1. is is iIlegal and 2. its another reason to speak to your client........ And speaking to clients regularly is what gets you their trust (which can be sometimes hard to earn) so the chance to call them even with a so called low offer is a gift to us. The supposed Mr L was obviosly not serious ....
Dec 27,2010
Minithumbup
By:
Dec 27,2010
0 people found
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Richmonds have provided myself and Cathy with 5 star service in selling our property. Despite our property taking around 9 months to sell, Richmonds persistence in finding us potential buyers was relentless. Nathan, Patrick and Glen were always contactable for advise on the matter in hand, even once by text message 11.30 at night! I would definitely recommend you sell your property through Richmonds as they do deliver on their promises....
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By: nm
Dec 12, 2012
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Thank you very much for your kind comments - its nice for us to hear as most of the time people dont make the effort praise but will to complain if things dont go right; We are not aware of who you are but your words are most welcome....
Dec 19,2010
Minithumbup
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Dec 19,2010
0 people found
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Well, where do I start. These guy's are brilliant! Sadly, our first buyer pulled out due to telling porkies at the mortgage company. Within a week it was sold again, even in 'squeeze'. Both Glenn and Patrick were amazing, nothing was too much trouble for them, Patrick even turned out when he was unwell. How's that for dedication to duty, some cynics will say 'he's getting well paid for it' but he was there, on time a with a smile on his face. I was kept right up to date with everything that w...
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By: nm
Dec 12, 2012
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Thank you very much for your kind words - we are still working here years on from your move and 7 days a week till late but we continue...... We arent aware of who you are Lynn as we have dealt with so many Lynn,s but all we can say is thanks and if you need any help in the future please call us....
Dec 04,2010
Minithumbup
By:
Dec 04,2010
0 people found
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I bought and sold through Richmonds and received a highly professional level of service in both respects. Although they are a small independent, they easily outperformed the larger and more established agents I dealt with (particularly Fox & Sons and Clarke Mews, who were both poor in comparison). They were spot on with the valuation and completely honest from the start. They generated a decent number of viewings on my property, despite a tough market, and I could always be assured of a prompt r...
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Dec 03,2010
Minithumbup
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Dec 03,2010
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Very helpful and friendly from day one. Never to much trouble to keep us informed of progress, new properties coming on or to answer any of my silly questions. Would definitely recommend....
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By: nm
Dec 12, 2012
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Thanks for all your kind comments....
Nov 18,2010
Minithumbdown
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Nov 18,2010
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They would only allow me to view a property once they had shown all of their own vendors around so that they could create their own chain of sales. Very untrustworthy....
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By: nm
Dec 12, 2012
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The above comment really doesnt make sense as we place all our properties on all the major sites within a few hours of recieving the instructions to sell the owners property - therefore; free for all the world to see and call in to arrange a booking - it would be extremely short sighted for a local owner run business to be selective on who views our properties and this is why the comment above doesnt make sense..... in our years of being open we are not aware of even another agent operating like....
Oct 22,2010
Minithumbup
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Oct 22,2010
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Excellent discussion and advice at valuation. Kept me in the picture at every stage and in between (and I was selling from long distance). Very friendly and helpful. No complaints at all. Would recommend with no hesitation....
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Oct 19,2010
Minithumbup
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Oct 19,2010
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The veiwings were professionally managed and our needs were well considered before properties were put forward to be viewed.Once the offer was accepted, I received regular updates throughout the purchase process which helped de-stress a stressful process....
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By: nm
Dec 12, 2012
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Thanks Mark - you were a pleasure to deal with and if you need any help in the future call me regads nathan....
Oct 19,2010
Minithumbup
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Oct 19,2010
0 people found
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Aug 10,2009
Minithumbdown
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Aug 10,2009
0 people found
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Terrible service, late to viewings, lies about offers and refuses to pass on offers to the vendor. Would not sell, buy or let through them as I would feel cheated....
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By: Richmonds
Oct 20, 2010
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Richmonds feel this is a bogus comment made by another agent. Should someone have a legitimate complaint please make contact direct, as we take grate pride and care in our business and welcome constructive feedback. ....
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