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    Jason
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    Karen
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    Mandy
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    Shireen
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    Sarah
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    Niki
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    Melanie
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    Alison
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    Elizabeth
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    Richard
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    Suzanne
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    Catherine
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    Craig
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    Chris
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    Kelly
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    Helen
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    Donna
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    Trish
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    Lisa
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    Lucy
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    Karen
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    Sallie
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    Leanne
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    Matthew
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    Elizabeth
Richard Kendall Estate Agent, a family firm with family traditions. We are an independent firm with a strong team behind us. We will give you a professional and personal service seven days a week.
Richard Kendall Estate Agent

www.richardkendall.co.uk

Properties for Sale
Properties to Rent

“Always very helpful...”

Dec 14,2018
Minithumbup
Lisa
By: 'D and J'
Dec 14,2018
0 people found
this helpful
Although they were the estate agents for the person we were buying from they were always very obliging and came back with any answers to our enquiries very quickly. Kept us up to date with developments and were always happy to help. Lisa was always ...
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“Professional friendly estate agent...”

Dec 13,2018
Minithumbup
By: 'Mr David Bell'
Dec 13,2018
0 people found
this helpful
I chose Richard Kendall from the word go. I phoned up for advice on selling my property I found out straight away that they had a commitment to the client. Every time I phoned someone answered every question and I feel that's really ...
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Comment on agent fees
Fees were very good
Was this helpful? Yes

“Excellent service !!...”

Dec 12,2018
Minithumbup
Jayne
By: 'Craig F'
Dec 12,2018
0 people found
this helpful
We purchased our property through Richard Kendalls and couldn't be more satisfied with the service. Jayne was outstanding, she was very professional and helpful and went over and above our expectations. She kept us regularly updated and was very informative and consistent throughout ...
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Was this helpful? Yes

“The best estate agent I have ever come accross by far!...”

Dec 11,2018
Minithumbup
Mandy
By: 'Samantha Strang'
Dec 11,2018
0 people found
this helpful
Throughout this whole purchase I have felt like Mandy is the only one who had my back! She walked me through the selling/buying process, she negotiated continuously with every party and really eased the pressure. The best estate agent I have ever come accross ...
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Was this helpful? Yes

“informed...”

Dec 06,2018
Minithumbup
Elizabeth
By: 'Buytheway'
Dec 06,2018
0 people found
this helpful
from the start of the sale process i have dealt with Elizabeth and all the way through, she has been on the ball with my current stuation, this has involves a very demanding buyer, call almost daily to try push the sale faster. she has ...
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Comment on agent fees
no bad, all good, but its been a frustrating proces, whoever said selling your home is stressfull, you got that bang on ?
Was this helpful? Yes

“Very professional and enthusiastic...”

Dec 05,2018
Minithumbup
Elizabeth
By: 'Richard'
Dec 05,2018
0 people found
this helpful
Elizabeth helped us with our property sale. Very enthusiastic and professional assisting us to find a buyer and then negotiate to completion....
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Was this helpful? Yes

“Efficient and friendly service...”

Dec 05,2018
Minithumbup
Elizabeth
By: 'Charlotte Mortimer'
Dec 05,2018
0 people found
this helpful
We used Richard Kendall's to sell our home. They were really efficient, and kept us updated and informed throughout the whole process. Liz looked after our sale and was always happy to help. She returned calls promptly and made the whole process easy. Thanks ...
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“Excellent service!...”

Dec 04,2018
Minithumbup
Melanie
By: 'Nicky'
Dec 04,2018
0 people found
this helpful
The whole service from valuation to sale was great! Melanie kept me updated regularly throughout the process and was a pleasure to liaise with. I'd definitely recommend Richard Kendall!...
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Was this helpful? Yes

“Mrs...”

Dec 04,2018
Minithumbup
Niki
By: 'Pawel from Poland'
Dec 04,2018
0 people found
this helpful
Niki Lunn is a fantastic agent, she helped me with all the paperwork. My house was sold for good price....
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Comment on agent fees
Ok
Was this helpful? Yes

“Sale of 2 bed semi...”

Dec 03,2018
Minithumbup
Alison
Tina
By: 'Peter, Jane & Claire'
Dec 03,2018
0 people found
this helpful
Selling (and buying) a property usually seems to attract some stress. Alison has helped reduce this in our case with her excellent communication skills, keeping us informed promptly and chasing things up when they slowed down. Many thanks....
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Comment on agent fees
Fairly standard. Good that accompanied viewing is included in the fee.
Was this helpful? Yes

“Great Service...”

Nov 29,2018
Minithumbup
Melanie
By: 'Danny'
Nov 29,2018
0 people found
this helpful
I would like to thank Melanie for the first class and professional service at all times through a challenging house sale....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic Service...”

Nov 28,2018
Minithumbup
Mandy
By: 'Janet Western'
Nov 28,2018
0 people found
this helpful
I cannot recommend highly enough the service provided to me by Mandy Bennett of Richard Kendal. As the purchaser of a property offered for sale by Richard Kendal she went above and beyond my expectations to keep moving the chain forward to completion. If you ...
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Was this helpful? Yes

“Fabulously Fantastic...”

Nov 28,2018
Minithumbup
Mandy
By: 'K Shires'
Nov 28,2018
0 people found
this helpful
Wow, where to begin, Mandy goes above and beyond all expectations. She held my hand through the entire process, keeping me calm when I was in melt down. She ensured we were kept up to date every step of the way. Mandy is just how ...
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Comment on agent fees
Mandy earned every single penny of the fee
Was this helpful? Yes

“Couldn't be happier...”

Nov 27,2018
Minithumbup
Mandy
By: 'Kate'
Nov 27,2018
0 people found
this helpful
Many was brilliant, talked me through all the stages. We have the first viewing on the Sunday and by Thursday we'd turned a few offers down and excepted an offer higher than any other estate agent had said they'd market our house at. ...
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Comment on agent fees
Happy, I thought they earned their money!
Was this helpful? Yes

“Excellent...”

Nov 27,2018
Minithumbup
Mandy
By: 'Cathy'
Nov 27,2018
0 people found
this helpful
Mandy was very professional and helpful in selling our property. I couldn't recommend her enough. She is very pro-active and kept me fully informed of progress throughout the sale....
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“11 out of 10...”

Nov 27,2018
Minithumbup
Mandy
By: 'Grant'
Nov 27,2018
0 people found
this helpful
We can't speak highly enough of the service Mandy provided. Viewings were meticulously booked and feedback obtained from viewers. We accepted an offer within 3 weeks of placing the property on the market. Mandy's extensive relationships with local agents helped to save the chain ...
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Comment on agent fees
Worth every penny - you get what you pay for. The sale was well managed from beginning to end and helped us to save thousands . Without the knowledge and contacts of a locally based agent, the chain would have collapsed and our sale fallen through
Was this helpful? Yes

“Excellent!...”

Nov 26,2018
Minithumbup
Kelly
Josie
By: 'Jamie Davies'
Nov 26,2018
0 people found
this helpful
I have used the team at the Pontefract branch to let my flat for 8 years and in that time they have proven to be professional, polite and sensible (all too often missing these days) Special mention to Kelly who has been working on this since ...
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“Excellent Service...”

Nov 22,2018
Minithumbup
Mandy
By: 'Tim'
Nov 22,2018
0 people found
this helpful
Mandy has looked after a number of sales for me and she is simply the best. Mandy could not have been more helpful and friendly and it has been a pleasure dealing with her. Many Thanks...
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“Eventually great communication...”

Nov 19,2018
Minithumbup
Alison
By: 'Jean J'
Nov 19,2018
0 people found
this helpful
Selling my mother's property started off very well, good communication and a few viewings. However, not sure what happened then but it all went quiet, nothing happened. Was planning to change agents, but they got their act together, communication from Alison was great, more ...
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Comment on agent fees
One fee so knew how much it was going to cost.
Was this helpful? Yes

“Patience and Wisdom...”

Nov 19,2018
Minithumbup
Niki
By: 'Richard and Julie'
Nov 19,2018
0 people found
this helpful
We realised how lucky we were to have chosen Richard Kendall,and luckier still that we were allocated Niki. It's certain that without her we would still be trying to sell,with delays and missed deadlines from our buyers' buyers. Niki has fantastic reserves ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Incredibly Professional and Helpful...”

Nov 16,2018
Minithumbup
Amy
By: 'DGW'
Nov 16,2018
0 people found
this helpful
My circumstances were not quite standard but this did not create a problem. As I did not live locally it was arranged for me to sign the paperwork when I was in the area and this was easily organised. I was kept well informed throughout ...
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Comment on agent fees
I felt that fees were very reasonable. There were no “extra” charges for services ie. inventory unlike some other agents.
Was this helpful? Yes

“Excellent service....”

Nov 15,2018
Minithumbup
Mandy
By: 'Dominic E'
Nov 15,2018
0 people found
this helpful
Being a first time buyer we expected a stressful process but Mandy Bennett Couldn't have been more helpful and made the entire process seem easy and enjoyable! Really could not recommend Mandy and the team enough. 😊 Would definitely use again. 👍🏻...
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Comment on agent fees
Good
Was this helpful? Yes

“Very friendly and professional...”

Nov 15,2018
Minithumbup
Catherine
Niki
By: 'Mike heald'
Nov 15,2018
0 people found
this helpful
I felt with Catherine through most of a very difficult and long sale. She was an absolute legend. And would heartily recommend young richard Kendal as all staff are friendly and knowledgeable....
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Comment on agent fees
Average fees
Was this helpful? Yes

“Excellent, professional service....”

Nov 13,2018
Minithumbup
Suzanne
Donna
By: 'Ms A Blythe'
Nov 13,2018
0 people found
this helpful
I have used Richard Kendall estate agent 3 times and each time they have been excellent, nothing is too much trouble. Suzanne and Donna were both courteous and very understanding....
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Was this helpful? Yes

“Absolute pleasure at the most stressful time!...”

Nov 11,2018
Minithumbup
Mandy
By: 'James Stuart'
Nov 11,2018
0 people found
this helpful
Selling my first home I soon realised the stress it involves and how solicitors make the process 10x longer! However I got through the whole thing smiling thanks to Mandy! I cannot recommend this lady enough! From start to finish she was on the ball. ...
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Comment on agent fees
Fees were better than others
Was this helpful? Yes

“Great customer service...”

Nov 10,2018
Minithumbup
Karen
By: 'GraceB'
Nov 10,2018
0 people found
this helpful
We bought our house through Richard Kendall and moved in recently. Our experience overall of the service provided was excellent and can only make one negative comment. The negative comment is that when we initially put in our offer for our house we were bet ...
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Comment on agent fees
Good
Was this helpful? Yes

“Unbelievably helpful in every respect of selling my property. Nothing was too much trouble and very informative all the way through the process....”

Nov 09,2018
Minithumbup
Alison
By: 'Darren'
Nov 09,2018
0 people found
this helpful
Alison kept me updated on a regular basis throughout the entire sale of my property and nothing was too much trouble The experience can be quite daunting on occasions but Alison always managed to sort things out and cushion the negatives. I would like to ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Quality service...”

Nov 08,2018
Minithumbup
By: 'Calum'
Nov 08,2018
0 people found
this helpful
I've recently bought my first house, and felt in safe hands throughout the process with Richard Kendall and these two staff members in particular. Buying my first house was a massive commitment and I'll be honest I didn't really a clue what ...
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Comment on agent fees
Yeah no complaints, fairly priced.
Was this helpful? Yes

“Excellent professional service...”

Nov 06,2018
Minithumbup
Sarah
SmithShireen
By: 'EILEEN (SOLD AND COMPLETED)'
Nov 06,2018
0 people found
this helpful
I have bought and sold using Richard Kendall in the last couple of years. I used to get other quotes but now always use them. They not only advertise, negotiate and sell your house but MORE IMPORTANTLY follow through, monitoring and promoting the sale so ...
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Comment on agent fees
Very competitive fees. I have been told of 'cheaper' online agents but once all their extras are added in they do not represent good value.
Was this helpful? Yes

“Very professional & caring...”

Nov 01,2018
Minithumbup
Karen
By: 'Ryan S.'
Nov 01,2018
0 people found
this helpful
Very impressed with Richard Kendall estate agents,their customer service is second to none.We can highly recommend Karen Dawson at the Normanton branch,superb communications - a kind caring person who couldnt do enough for us.Thank you so much Karen,it was a ...
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Comment on agent fees
not applicable
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 35 4 491 7 209 6 7 7

Fees

No fees set.

Complaints Procedure

OUR COMPLAINTS PROCEDURE


 


We are committed to providing a high quality Estate Agency service to all our clients and members of the public.  When something goes wrong we need you to tell us about it.  This will help us to improve our standards.


If you have a complaint, please write to the Manager of the office about which you have the complaint – either Wakefield, Ossett, Horbury or Normanton and they will deal with your complaint.


What will happen next?


 



  1. We will send you a letter acknowledging your complaint, within 3 working days and will ask you to confirm or explain any further details we need. 

  2. We will record your complaint in our central register and open a file for your complaint.  We will do this within 2 working days of receiving your complaint.

  3. We will then, promptly, start to investigate your complaint.  A formal written outcome of our investigation will be sent to you within 15 working days of the receipt of your complaint.  Our investigation may involve one or more of the following steps:


 



  • We may ask the member of staff who acted for you to reply to your complaint.

  • We may examine their reply and the information in your complaint file.  We may then ask them for more information.  This will take up to 3 working days from receiving their reply and the file.


 



  1. We may feel it beneficial to invite you to meet with us to discuss and hopefully resolve your complaint.  We will do this within 3 working days of receiving all the details we need from the member of staff who acted for you.

  2. Within 3 working days of the meeting we will write to confirm what took place and any solutions we have agreed with you.  If you do not want a meeting, it is not possible or it is considered not necessary, we will send you a detailed reply to your complaint. 

  3. At this stage, if you are still not satisfied, you can contact us again.  Our Partners Claire Kendall and Simon Kendall will then arrange to review our decision within 10 working days.  In the event that the complaint is about, or involves Claire Kendall or Simon Kendall, then Richard Kendall, The Principal will review our decision instead.

  4. We will let you know the result of the review within 5 working days of the end of the review.  At this time we will write to you confirming our final position on your complaint and explaining our reasons.  We will also provide you with the Consumer Guide provided by Property Ombudsman for Estate Agents.  A copy of the The Property Ombudsman’s Code of Practice for Residential Estate Agents will also be provided to you, upon request. 


 


If we have to change any of the timescales above, we will let you know and explain why.

Last updated at 1:00 AM 01/01/1970 by

Awards won by Richard Kendall Estate Agent

Individual Branch Awards

Pontefract, WF8

Normanton, WF6

Ossett, WF5

Wakefield, WF4

Wakefield, WF1

Castleford, WF10


Castleford
46 Carlton Street, Castleford WF10 1BA
(28)
Horbury
4 Cluntergate, Wakefield WF4 5AG
(47)
Normanton
10 High Street, Normanton WF6 2AB
(152)
show all branches (6)
Ossett
5 Station Road, Ossett WF5 8AB
(145)
Pontefract
15 Cornmarket Pontefract, Pontefract WF8 1AN
(108)
Wakefield
66 Northgate, Wakefield WF1 3AP
(310)


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