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    Jason
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    Karen
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    Mandy
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    Shireen
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    Sarah
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    Niki
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    Melanie
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    Alison
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    Elizabeth
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    Richard
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    Suzanne
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    Catherine
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    Kelly
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    Trish
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    Lucy
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    Karen
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    Sallie
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    Matthew
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    Carol
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    Amanda
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    Joanne
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    Tina
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    Lisa
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    Jody
Richard Kendall Estate Agent, a family firm with family traditions. We are an independent firm with a strong team behind us. We will give you a professional and personal service seven days a week.

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £53,000 £1,420,000
Lettings 85% 97% £320 £1,150

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 1 41 4 597 9 257 9 7 7

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent

Images & Videos


“Richard Kendall - Ossett - Elizabeth Cooke...”

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Jul 12,2019
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By: 'Emma Peace'
Jul 12,2019
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Elizabeth Cooke at Richard Kendall was the agent I worked with to sell my property and purchase my new property. I could not rate her high enough. She was very knowledgeable and able to support us every step of the way, she explained various steps, ...
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“Fabulous service from Melanie...”

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Jul 09,2019
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Melanie
By: 'Karen Starkey'
Jul 09,2019
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Throughout our sale and purchase Melanie has been determined, tenacious, professional and an excellent communicator. Melanie does what she says she will do, is genuinely concerned and cares about you and the process. Melanie knows her job and gives honest, straightforward feedback and makes excellent ...
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By: Richard Kendall Estate Agent
Jul 11, 2019
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Melanie has worked for Richard Kendall Estate Agent for many years and we never tire of reading great reviews such as yours about her. Thank you so much for taking the time to leave 5 stars and we wish you all the best in your new home. ...

“I would like to thank all the staff at the No......”

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Jul 09,2019
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By: 'Mr D Batham'
Jul 09,2019
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I would like to thank all the staff at the Normanton office for the sale of our property. In particular Karen Dawson who kept us very well informed with regular updates on how the sale was proceeding. would definitely recommend....
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By: Richard Kendall Estate Agent
Jul 11, 2019
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Thank you for the great review of Karen and staff at the Normanton office of Richard Kendall Estate Agent ;-) ...

“Easy to deal with...”

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Jul 08,2019
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Suzanne
Donna
By: 'David Hanley'
Jul 08,2019
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this helpful
Our house buying process was made simple and stress free by Suzanne and Donna, who were tenacious in chasing the solicitors on both sides throughout the buying process to make sure everything happened on time. Regular updates from them both kept us informed and confident ...
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By: Richard Kendall Estate Agent
Jul 09, 2019
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Thanks so much for taking the time out to leave a review for Suzanne and Donna. We are pleased that you had the confidence in us when buying your home. All the best, Richard Kendall Estate Agent ...

“Would like to thank Kendall's especially Mand......”

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Jul 07,2019
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By: 'Margaret White'
Jul 07,2019
0 people found
this helpful
Would like to thank Kendall's especially Mandy for her professionalism, expertise, and understanding when buying our property. Kendall's are the gold standard for selling and buying property in the Wakefield area. It is unusual to see property listed with them to remain on the market ...
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By: Richard Kendall Estate Agent
Jul 09, 2019
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Thank you for your fabulous words regarding Mandy and we love the "Kendall's are the gold standard for selling and buying property in the Wakefield area" - Thanks so much! ...

“Although the sale of our property was fairly ......”

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Jul 06,2019
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Karen
By: 'Andrew Holland'
Jul 06,2019
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Although the sale of our property was fairly slow, Richard Kendall's were always upbeat about the prospects for a sale. I was always kept up to date with developments. Then finally a buyer arrived. Karen Dawson in particular always had her finger on the pulse ...
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By: Richard Kendall Estate Agent
Jul 09, 2019
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Karen has been an employee of Richard Kendall Estate Agent for over 20 years now and we never tire of reading great reviews about her! Thank you for taking the time to leave a 5 star review. ...

“Great service from start to finish by Liz, al......”

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Jul 06,2019
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Elizabeth
By: 'Rebecca Linford'
Jul 06,2019
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Great service from start to finish by Liz, always kept me up to date with the sale process. Can’t recommend her highly enough...
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By: Richard Kendall Estate Agent
Jul 08, 2019
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Thanks so much for the recommendation for Liz at our Wakefield office of Richard Kendall Estate Agent, its good to read that you received great service. ...

“Sarah and Shireen were simply great. Very e......”

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Jul 05,2019
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Sarah
SmithShireen
By: 'Martin Laycock'
Jul 05,2019
0 people found
this helpful
Sarah and Shireen were simply great. Very efficient follow up to maximize viewings with timely feedback. One the home was sold subject to contract Sarah and Shireen managed the process to completion with follow up for both the seller(me) and the buyer. Thanks so ...
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By: Richard Kendall Estate Agent
Jul 05, 2019
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Thank you for your 5 star review of Shireen and Sarah in relation the selling of your home. ...

“Donna and Suzanne dealt with my property sale......”

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Jul 05,2019
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By: 'Mark Milner'
Jul 05,2019
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Donna and Suzanne dealt with my property sale. I was given regular updates and found the whole process was professionally and efficiently handled by the Ossett branch. I would recommend Richard Kendalls Estate agents to family a d friends without hesitation....
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By: Richard Kendall Estate Agent
Jul 09, 2019
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Thank you Mr Milner for your 5 star review for Suzanne and Donna at our Ossett office along with the recommendation for Richard Kendall Estate Agent. ...

“We purchased a property through Richard Kenda......”

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Jul 04,2019
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Catherine
By: 'Daniel'
Jul 04,2019
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We purchased a property through Richard Kendall, and the service we received from the move coordinator Catherine was invaluable to our move. Without her assistance and professionalism the whole move process would undoubtedly taken much longer....
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By: Richard Kendall Estate Agent
Jul 05, 2019
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Thank you Daniel for your 5 star review of Catherine at our Wakefield office of Richard Kendall Estate Agent. We wish you all the best in your new home. ...

“Liz and the team sold my Dad's house. All sta......”

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Jul 03,2019
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Elizabeth
Jason
By: 'Sheena Vaughan'
Jul 03,2019
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Liz and the team sold my Dad's house. All staff were fully compassionate and efficient at all times. Also very friendly....
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By: Richard Kendall Estate Agent
Jul 04, 2019
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Thank you for your 5 star review of Liz and all at Richard Kendall Estate Agent. ...

“Mel is a diamond...”

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Jul 03,2019
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Melanie
By: 'Alison'
Jul 03,2019
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this helpful
Mel helped us no end through a terribly stressful sale. Her consideration and chirpy manner was just what we needed to help us get through the process. We would highly recommend her. Thanks Mel xx...
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By: Richard Kendall Estate Agent
Jul 04, 2019
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Sorry to hear you had a stressful sale, but we are glad that Melanie was such a great help to you and thank you for the recommendation along with your kind words about Melanie at our Ossett office of Richard Kendall Estate Agent. ...

“We would highly recommend RK Ossett...”

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Jul 01,2019
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Mandy
By: 'Julian Greenwood'
Jul 01,2019
0 people found
this helpful
We would highly recommend RK Ossett who were the agents for both our sale and purchase houses. The chain of just four houses took over four months to complete, but Mandy was excellent throughout and kept everyone fully informed and up to date....
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By: Richard Kendall Estate Agent
Jul 01, 2019
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Thank you for the recommendation of our Ossett office of Richard Kendall Estate Agent. Its pleasing to read that Mandy was excellent and always kept you fully informed of the progression of the sale. ...

“It has been a smooth process from start to fi......”

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Jun 30,2019
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Wendy
By: 'James W Doherty'
Jun 30,2019
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It has been a smooth process from start to finish from completion of application to moving in.Good support and assistance from Wendy Brown in the lettings team....
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By: Kirsty
Jun 30, 2019
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Thank you so much for your 5 star review of our rental department, in particular Wendy. ...

“Amazing Agent...”

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Jun 29,2019
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Mandy
Melanie
By: 'June Herrera'
Jun 29,2019
0 people found
this helpful
There are not enough words of praise to describe how very helpful & supportive Mandy was throughout the sale of our house, especially during the stressful & prolonged later half of the process, she kept us sane & was amazing! We should also give a pat on the ...
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By: Kirsty
Jun 29, 2019
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Thank you so much for your fabulous review of Melanie and Mandy at the Ossett office of Richard Kendall Estate Agent. ...

“Mandy was really helpful throughout a trouble......”

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Jun 27,2019
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Mandy
By: 'Mark Armitage'
Jun 27,2019
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Mandy was really helpful throughout a troublesome chain. Though you weren’t my agent you kept us informed every step of the way which really helped. Thank you....
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By: Kirsty
Jun 29, 2019
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Thank you Mark for the 5 star review, we are glad you found Mandy at the Ossett office of Richard Kendall helpful during your purchase. ...

“The service I received was excellent. ......”

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Jun 27,2019
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Mandy
By: 'B Coates'
Jun 27,2019
0 people found
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The service I received was excellent. Mandy and the other people at Richard Kendall made the experience of selling my home go smoothly. They were always willing to answer any questions I had and kept me up to date. I would recommend Richard Kendal to ...
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By: Kirsty
Jun 29, 2019
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Thank you so much for your recommendation of Richard Kendall Estate Agent and your great review of Mandy at our Ossett office. ...

“Had an excellent service from start to finish......”

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Jun 20,2019
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By: 'Colin Wardman'
Jun 20,2019
0 people found
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Had an excellent service from start to finish with Richard Kendall who as promised found a tenant for our property within a couple of weeks, would have no hesitation in recommending them especially Amy who kept us informed and who was very knowledgeable in finding ...
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“Sale of Bungalow...”

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Jun 18,2019
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Elizabeth
By: 'Mike Underwood'
Jun 18,2019
0 people found
this helpful
Liz was a genuine pleasure to work with from initial contact to completion of sale. Nothing was too much trouble for her and she made the process seem very straightforward....
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Comment on agent fees
Fees very fair
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By: Kirsty
Jun 18, 2019
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Thank you Mr Underwood for your 5 star review of Liz at the Wakefield office of Richard Kendall Estate Agents. Its good to hear that Liz helped make the process seem straight forward and we will pass your kind words onto her. ...

“Above and beyond!...”

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Jun 18,2019
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Elizabeth
By: 'Janet'
Jun 18,2019
0 people found
this helpful
Our situation as property sellers was an 'interesting' one... two sisters and a step sister with joint ownership and all three of us had to agree on everything (which didn't always happen!). Liz kept us all informed and well advised throughout and liaised between us ...
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Comment on agent fees
Fees were very reasonable compared with other agents we looked at.
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By: Richard Kendall Estate Agent
Jun 19, 2019
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Dear Janet, thank you so much for taking the time out to leave your review for Liz and our Wakefield office, your comments are greatly appreciated. We are so pleased you have been kept well advised and informed throughout the whole process. ...

“Efficient, organised and professional...”

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Jun 13,2019
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Elizabeth
By: 'Chris'
Jun 13,2019
0 people found
this helpful
We had a five star professional service from Liz. She kept us regularly updated with developments, offered advice when needed and was the driving force pushing for completion of the sale. Thank you Liz....
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Comment on agent fees
Good
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By: Kirsty
Jun 13, 2019
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Thank you Chris for your 5 star review of Liz at our Wakefield office of Richard Kendall Estate Agent ...

“Very Happy Vendor...”

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Jun 11,2019
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Joanne
Amanda
By: 'Donna W'
Jun 11,2019
0 people found
this helpful
My Thanks go to Joanne & Amanda from the Wakefield office who worked tirelessly to sell my house. However, everyone I spoke with from the point of valuation, pictures and production of the brochure were very friendly and professional. I felt like they were interested in ...
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By: Kirsty
Jun 11, 2019
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Thank you so much Donna for your kind words regarding Joanne and Amanda at our Wakefield office. We are so pleased that you found the service professional right form the very beginning. ...

“Excellent...”

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Jun 07,2019
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Amanda
Joanne
By: 'DH'
Jun 07,2019
0 people found
this helpful
Amanda kept us informed from start to finish with a can do professional service at every point of contact, Joanne was also very helpful and both ladies provided an excellent customer experiencev...
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By: Kirsty
Jun 10, 2019
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Thank you for taking the time out to review Amanda and Joanne from our Wakefield office of Richard Kendall Estate Agent. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

OUR COMPLAINTS PROCEDURE


 


We are committed to providing a high quality Estate Agency service to all our clients and members of the public.  When something goes wrong we need you to tell us about it.  This will help us to improve our standards.


If you have a complaint, please write to the Manager of the office about which you have the complaint – either Wakefield, Ossett, Horbury or Normanton and they will deal with your complaint.


What will happen next?


 



  1. We will send you a letter acknowledging your complaint, within 3 working days and will ask you to confirm or explain any further details we need. 

  2. We will record your complaint in our central register and open a file for your complaint.  We will do this within 2 working days of receiving your complaint.

  3. We will then, promptly, start to investigate your complaint.  A formal written outcome of our investigation will be sent to you within 15 working days of the receipt of your complaint.  Our investigation may involve one or more of the following steps:


 



  • We may ask the member of staff who acted for you to reply to your complaint.

  • We may examine their reply and the information in your complaint file.  We may then ask them for more information.  This will take up to 3 working days from receiving their reply and the file.


 



  1. We may feel it beneficial to invite you to meet with us to discuss and hopefully resolve your complaint.  We will do this within 3 working days of receiving all the details we need from the member of staff who acted for you.

  2. Within 3 working days of the meeting we will write to confirm what took place and any solutions we have agreed with you.  If you do not want a meeting, it is not possible or it is considered not necessary, we will send you a detailed reply to your complaint. 

  3. At this stage, if you are still not satisfied, you can contact us again.  Our Partners Claire Kendall and Simon Kendall will then arrange to review our decision within 10 working days.  In the event that the complaint is about, or involves Claire Kendall or Simon Kendall, then Richard Kendall, The Principal will review our decision instead.

  4. We will let you know the result of the review within 5 working days of the end of the review.  At this time we will write to you confirming our final position on your complaint and explaining our reasons.  We will also provide you with the Consumer Guide provided by Property Ombudsman for Estate Agents.  A copy of the The Property Ombudsman’s Code of Practice for Residential Estate Agents will also be provided to you, upon request. 


 


If we have to change any of the timescales above, we will let you know and explain why.

Last updated at 1:00 AM 01/01/1970 by

Awards won by Richard Kendall Estate Agent

Individual Branch Awards

Pontefract, WF8

Normanton, WF6

Ossett, WF5

Wakefield, WF4

Wakefield, WF1

Castleford, WF10


Castleford
46 Carlton Street, Castleford WF10 1BA
(46)
Horbury
4 Cluntergate, Wakefield WF4 5AG
(60)
Normanton
10 High Street, Normanton WF6 2AB
(169)
show all branches (6)
Ossett
5 Station Road, Ossett WF5 8AB
(182)
Pontefract
15 Cornmarket, Pontefract WF8 1AN
(122)
Wakefield
66 Northgate, Wakefield WF1 3AP
(387)


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