100% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Rice & Roman is a sales and lettings agency focused on retirement living.Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.These requirements come from a section of society branded as ...
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Rice & Roman is a sales and lettings agency focused on retirement living.
Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.
These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive audience and to do it efficiently. Experience has taught us that to label every retiree as looking for the same thing is foolish and incorrect however, there is a commonality in the required features that the vast majority are looking for and this commonality has steered us towards particular property types and developments.
Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.
These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive audience and to do it efficiently. Experience has taught us that to label every retiree as looking for the same thing is foolish and incorrect however, there is a commonality in the required features that the vast majority are looking for and this commonality has steered us towards particular property types and developments.
Latest Reviews
View all Reviews 216
4th Apr 2024
reviewed by 'Louise - The Homemover Specialist'
11th Mar 2024
reviewed by 'Stephen'
6th Mar 2024
reviewed by 'Denise'
16th Nov 2023
reviewed by 'Alison'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £75,000 | £3,000,000 |
| Lettings | 100% | 99% | £850 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 17 | 0 | 94 | 3 | 77 | 2 | 9 | 2 |
Areas covered
- KT1
- KT2
- KT3
- KT6
- KT10
- KT12
- KT13
- KT14
- TW11
Address
46 High Street
Esher
Surrey
KT10 9QY
01372 700196
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
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Jun 24,2020
Jun 24,2020
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I am very pleased with the professional way Rice & Roman conducted themselves in the purchase of my flat, even though lockdown happened, once restrictions were lifted, all was successfully concluded in a very short time....
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Jun 23,2020
Jun 23,2020
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Very smooth transaction despite lockdown - very pleased with servivce and advice - would highly recommend all the team - very helpful and responsive - thank you for all your help guys...
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Jun 09,2020
Jun 09,2020
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Thank you so much to Tom Roman for selling my house, Tom remained consistently positive and optimistic even through circumstances beyond anyone's control. Thank you so much to Tom Ward for dealing with the sale in an efficient and professional manner.
I am confident that ...
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Jun 04,2020
Jun 04,2020
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Please consider using Rice and Roman if looking to buy or sell
I cannot praise Josh enough for his time, patience and energy that he devotes to you
Always updating and providing first class
professionalism
In fact Josh ended up informing the solicitor what to ...
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May 19,2020
May 19,2020
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We recently sold a retirement flat through Rice and Roman who are specialists in this type of sale . We are extremely glad we choose to go with them rather then a normal estate agent as it soon became very evident that the marketing and sale ...
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Apr 17,2020
Apr 17,2020
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Excellent service and very sympathetic to dealing with older clients. Dealt with whole process in less than 2 weeks as was urgent...
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Apr 01,2020
Apr 01,2020
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Both Josh, but primarily Tom (Ward) were excellent. Very knowledgeable about the property on initial viewing, but not at all pushy. After we offered on the property, Tom was our main contact and he was excellent at working with us throughout the process which at ...
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Mar 17,2020
Mar 17,2020
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Gavin and Thomas were always accessible, polite and helpful throughout quite a prolonged process of searching for the 'right' move with our mum. They dealt with patience with both our purchase and sale and have unique expertise within the area of sheltered accommodation. They were ...
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Mar 13,2020
Mar 13,2020
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I have recently had a very enjoyable and professionally organised experience in the purchase of my new property, from all the staff at the Walton branch of Rice and Roman.
From the time that Jesica answered my initial call through to the completion of the ...
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Mar 10,2020
Mar 10,2020
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I have received excellent service and assistance throughout the process. Gavin and Thomas were very helpful and responded to all enquiries without any delay. I would definitely recommend their services....
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Mar 10,2020
Mar 10,2020
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Highly recommend this outstanding company. From our initial contact to a speedy and smooth completion, Gavin and his colleagues were superb. We felt valued and in safe, reliable and trustworthy hands. Thank you so much....
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Mar 08,2020
Mar 08,2020
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We had a dreadful retirement flat of my mothers to sell. There was actually nothing wrong with the flat, just that the local council had allowed way too many to be built hence saturating the market. Rice & Roman actually had two stabs at this one, ...
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Mar 07,2020
Mar 07,2020
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A professional and helpful service from Rice & Roman on the sale of our late mother's retirement flat. Tom always kept me well informed and was friendly and helpful with any queries....
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Mar 07,2020
Mar 07,2020
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I have had excellent service from Rice and Roman both renting and buying. Gavin has gone out of his way to be helpful and I appreciate it very much....
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Feb 11,2020
Feb 11,2020
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Gavin has been the best estate agent we have used. He was very sensitive and communicative as we were supporting the sale of a property for an elderly relative. The whole process was very efficient and smooth....
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Feb 10,2020
Feb 10,2020
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From the moment I met Gavin I knew we were going to be in safe hands with the purchase of my elderly mothers apartment. He was patient showing us all the options, helped us narrow it down and has gone to great lengths to keep ...
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Feb 10,2020
Feb 10,2020
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I found it easy to work with Gavin; cheery, pleasant and on the ball. When things stated to slow down on the ‘chain’ he chased, got things moving and more importantly gave me in depth detail about what was going on which made me feel ...
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Feb 04,2020
Feb 04,2020
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Both Josh and Gavin did a great job helping my 89 year old mother with her move to the centre of town...
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Feb 03,2020
Feb 03,2020
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Rice & Roman's very professional and helpful approach throughout [what turned out to be] the somewhat protracted sale of my mother's flat was much appreciated. Josh, who was my initial contact, offered guidance and practical support even before the sale was placed with his firm. He, ...
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Jan 15,2020
Jan 15,2020
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I have been extremely impressed with Josh and Jess, and also grateful.
What was impressive was their responsiveness, professionalism, efficiency, and knowledge of the retirement sector.
What I am grateful for, and what went 'above and beyond', is the creativity, flexibility and understanding they showed ...
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Dec 11,2019
Dec 11,2019
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Gavin showed me the property I have just purchased in September. The short chain was more challenging than it should have been but Gavin has been involved throughout and kept me informed.He has gone above and beyond the help I expected in the days ...
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Nov 08,2019
Nov 08,2019
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From the moment we met Gavin as we looked for a property, he has been first class. He has always been helpful and responsive to any questions we had during the process.
Excellent!...
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Oct 23,2019
Oct 23,2019
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The team in Rice and Roman offer a very professional service and support during what can only be described as a challenging time when searching for a new home for an elderly parent.
They responded promptly to questions, were always willing to meet to discuss ...
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Oct 16,2019
Oct 16,2019
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We found them pleasant and efficient and helped everything run smoothly. We have been very pleased with our experience so far...
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Oct 15,2019
Oct 15,2019
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A very professional service throughout from initial viewing through to completion. Gavin in particular was proactive, patient and reliable. I would heartily recommend this company....
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Oct 15,2019
Oct 15,2019
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We have been using Rice and Roman for over 5 years now for rental accommodation for my elderly mother in Hinchley Wood Esher. In a recent flat move this summer my family and I were really pleased with the service Rice and Roman offered and especially ...
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Oct 14,2019
Oct 14,2019
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Gavin took over handling the sale of the flat after the previous member of staff left. I was one of the beneficiaries under the will of the deceased owner and Rice and Roman were authorised by the executor solicitors to keep me advised of progress. ...
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Sep 30,2019
Sep 30,2019
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We were selling a flat in a retirement community and a buyer was found almost instantly. The sell was slightly complicated by a delay in processing Grant of Probate but this was dealt with patience and understanding and all parties were kept informed of the ...
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Sep 22,2019
Sep 22,2019
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From start to finish of a complicated purchase, Joshua has gone above and beyond to help the sale go smoothly. He has communicated excellently with both sets of solicitors and with other involved estate agents. We hope we are finally in our forever home but ...
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Sep 07,2019
Sep 07,2019
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We chose Gavin Torry of Rice and Roman to sell our mum's retirement home because he is knowledgable about this retirement market and gave us a very fair valuation. We have had plenty of quality viewings and the property is now under offer, far quicker ...
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Joshua Rice
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Gavin
(66)
Thomas
(63)
Tom
(43)
Joanna
Grant
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Claire
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
As an independent estate agency, we are
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
[email protected] or [email protected] or call
01372700196 stating the nature of your complaint.
Last updated at 9:47 AM 18/10/2019 by allAgents
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
[email protected] or [email protected] or call
01372700196 stating the nature of your complaint.
Best Letting Agent in Esher 
