• Thomas Roman
    Thomas Roman
  • Joshua Rice
    Joshua Rice
Rice & Roman is a sales and lettings agency focused on retirement living.

Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.

These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive au
Read full description...
Oct 03,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Oct 03,2015
Featured Review
0 people found
this helpful
We had 3 valuations for my mother's flat: two from local general estate agents and another, with the highest valuation by a considerable margin, from Rice and Roman. Unlike the other agents, Rice and Roman gave a detailed rationale for thei valuation, based on comparisons with other properties in the retirement property market, which convinced us that using an agent with specialist knowledge of this market was the best option. Rice and Roman produced excellent marketing materials. My mother ha...
read full review
Comment on agent fees
see above
Was this helpful? Yes
May 21,2016
Minithumbup
By:
May 21,2016
Featured Review
0 people found
this helpful
Rice and Roman were recommended to me as specialists in retirement properties by another agent. I was straight away most impressed by their in-depth knowledge of the retirement properties and their facilities in the vicinity, something the others knew very little about, and I immediately knew I was with a good agent. Joshua knew exactly what services were on offer at each development and the managers/wardens by name who, I found in my later dealings with them, had nothing but praise for him. Jo...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Feb 10,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Feb 10,2016
Featured Review
0 people found
this helpful
I just wanted to lodge my complete satisfaction experienced using this letting agent. I was in the situation where I had to assist a family friend with finding a rented flat at very short notice. Within one week, thanks to Joshua Rice and his company we found the ideal property, met the owners, completed the paperwork and moved in. Despite the rushed circumstances the whole process went remarkably smoothly and this was due in no small measure to the confident and efficient efforts of Rice and Ro...
read full review
Comment on agent fees
All fees were very fair in view of the input by the agents.
Was this helpful? Yes
May 14,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
May 14,2015
Featured Review
0 people found
this helpful
I used to be an estate agent in my profession so I am a very tough taskmaster! It's not often that I am this complimentary but I would have no hesitation in recommending Rice and Roman. Before my father's flat was officially on the market, Josh had 2 potential buyers in mind. In fact the both offered, resulting in achieving a higher price than expected. Josh also recommended a local solicitor in Kingston who was extremely efficient. The transaction was very straightforward mainly because Josh co...
read full review
Comment on agent fees
See above
Was this helpful? Yes
Apr 14,2016
Minithumbup
Thomas Roman
Joshua Rice
By:
Apr 14,2016
Featured Review
0 people found
this helpful
Doesn't everyone want their property to sell instantly? But what sort of estate agent do you want when the sale encounters problems. You want someone very special. We count ourselves as very fortunate to have had Tom and Josh on our side to sell a flat on behalf of an elderly and ailing Aunt and Uncle. Throughout the sale process, which was protracted due to such things as a buyer becoming too ill to continue, they never faltered in their determination to succeed. With their specialist marketing...
read full review
Comment on agent fees
The fee was competitive and the agents worked very hard for it.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Joshua Rice
By:
Nov 21,2016
0 people found
this helpful
I also wanted to nominate Micky (Mickeala) not sure of spelling at the East Molesey branch . She and Josh were excellent, couldnt be more helpful and full of empathy and understanding about how stressful it is for an older person to have to leave their home of many years. They were prompt with replies to all queries, very professional and nothing was too much trouble for Mrs Juett my mother who took the flat. Gaynor Osborn...
read full review
Comment on agent fees
Fees were exactly right
Was this helpful? Yes
Nov 07,2016
Minithumbup
Joshua Rice
By:
Nov 07,2016
0 people found
this helpful
Joshua was very professional, punctual, friendly and helpful. On moving into the property the carbon monoxide meter was faulty, despite not managing the property he went out of his way to sort it out, going so far as to buy a whole new meter to ensure there was no leak....
read full review
Comment on agent fees
Fees were good
Was this helpful? Yes
Nov 04,2016
Minithumbup
Joshua Rice
By:
Nov 04,2016
0 people found
this helpful
Rice and Roman were very professional and helpful. Joshua helped us with all problems and they were always there when you had any questions. Great service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2016
Minithumbup
Joshua Rice
By:
Nov 03,2016
0 people found
this helpful
I recently purchased a retirement flat for my mother through Rice and Roman. Josh was amazing throughout the entire process, from start to finish. He was in constant contact with updates, chased tirelessly to ensure completion would go through on time and worked closely with my solicitor helping wherever possible. He exceeded all expectations and constantly impressed me with how involved he was. Rice and Roman are remarkable and I would strongly recommend them. Knowledgable, friendly and h...
read full review
Comment on agent fees
Not applicable as I was purchasing.
Was this helpful? Yes
Nov 02,2016
Minithumbup
Joshua Rice
By:
Nov 02,2016
0 people found
this helpful
Excellent service, could not ask for more. As a Property Lawyer I have dealt with many estate agencies in the past and Josh was a breath of fresh air, there when you needed him, pragmatic, and understanding of the process. Five Star Service...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2016
Minithumbup
Thomas Roman
By:
Oct 31,2016
0 people found
this helpful
We purchased a retirement apartment for my mum via Rice and Roman and were impressed from the start. There were a few delays during the process which were beyond the control of any of the involved parties, but Tom undertook a lot of background work to get things sorted. Throughout the process Tom kept us informed and went a long way to make a potentially stressful process a very comfortable one. Mum moved in to her new apartment last Friday and is as happy and content as I have seen her in ma...
read full review
Was this helpful? Yes
Oct 26,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Oct 26,2016
0 people found
this helpful
Josh is delightful! Very enthusiastic and tireless in working to sell my flat. He kept going through the collapse of 3 sales where lesser mortals would have given up. He remained polite, funny and upbeat at all times. I recommend them as a firm for retirement properties....
read full review
Was this helpful? Yes
Oct 07,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Oct 07,2016
0 people found
this helpful
We were flat-searching for my elderly mother, and received great service from Rice and Roman. They were happy to help her 'get her eye in' before she was in a position to buy - important because she was unsure about moving such a long distance. Great selection of flats shown. It was a long haul in the end (two broken chains behind us), but their commitment never wavered....
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Sep 29,2016
Minithumbup
Joshua Rice
By:
Sep 29,2016
0 people found
this helpful
Thank your for your professionalism and courtesy. All my enquiries were dealt with promptly and efficiently. Certainly made the move less stressful. Again many thanks....
read full review
Was this helpful? Yes
Sep 15,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Sep 15,2016
0 people found
this helpful
Friendly expert advice and selling skills from a rare specialist in the field. I'm sure that fact that Rice & Roman specialise in retirement homes ensured more viewings than would have been the case with another agent....
read full review
Comment on agent fees
Fees perfectly acceptable.
Was this helpful? Yes
Aug 10,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Aug 10,2016
1 people found
this helpful
We had exceptional service from this company, from start to finish their input was great, with a 'personal touch'......Polite & Professional to Completion....
read full review
Comment on agent fees
N/A to us We were the purchaser.
Was this helpful? Yes
Aug 01,2016
Minithumbup
Joshua Rice
Joshua Rice
By:
Aug 01,2016
0 people found
this helpful
I was given Joshua's name after reading a review in the Telegraph on purchasing retirement properties. He was extremely informative. I asked numerous questions that he answered fully and went on to fill me in on what I should consider before purchase and what steps I should watch out for and action I should take before and after I became a resident. This might be considered just good service but he took time to explain everything and review in a very caring and knowledgeable manner for which I ...
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbup
Joshua Rice
By:
Jul 28,2016
0 people found
this helpful
Josh constantly kept us in the loop liaising between our buyers, both sets of solicitors and ourselves right through to completion. Excellent service....
read full review
Comment on agent fees
Acceptable as service was excellent.
Was this helpful? Yes
Jul 22,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Jul 22,2016
0 people found
this helpful
We sold my father's flat through Rice and Roman having been recommended by another family at Hinchley Manor. Joshua spent a lot of time with us on the initial visit regarding the valuation. He then produced a very good brochure of the flat. Joshua and Tom took great pains to give the prospective buyers plenty of time on the viewings which I am sure paid off with positive reactions. Unfortunately the chain took a long time to complete but during this time Joshua and Tom were constantly chasin...
read full review
Comment on agent fees
The Agent's fees are fair and they certainly worked hard for them.
Was this helpful? Yes
Jul 22,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Jul 22,2016
0 people found
this helpful
The service we received from Tom and Josh at Rice+Roman was excellent. Speedy, efficient, knowledgable and extremely courteous. They found a buyer who made an offer at our asking price before the marketing materials (which looked excellent too) had even gone to print. I have no hesitation in recommending them to others....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Jul 22,2016
Minithumbup
Thomas Roman
By:
Jul 22,2016
0 people found
this helpful
The service was excellent and the patience of both Tom and Joshua through all the ups and downs of selling my property cannot be praised highly enough. If I ever have to sell again I would not hesitate to use Rice and Roman and would recommend them to anyone looking to sell their property....
read full review
Comment on agent fees
They are for me acceptable for work done.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Jul 04,2016
0 people found
this helpful
Tom and Josh from Rice and Roman have been wonderful in the long drawn out process of my mother buying her retirement property. They have been patient, supportive and very fair. They have always responded quickly to a request to view a property and have gone above and beyond, when communicating with other estate agents and solicitors, trying to problem solve on our behalf. They have also been a pleasure to talk to and I would most certainly recommend this branch....
read full review
Was this helpful? Yes
Jun 13,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Jun 13,2016
0 people found
this helpful
Exceptional service with a personal commitment that demonstrates a passion for customer satisfaction while executing a business transaction in a highly competitive market where honesty, transparency and respect are not always a priority. There is no doubt Josh and Tom deliver above and beyond the norm....
read full review
Comment on agent fees
Fees of 1.5% are mid range for the sale of a property. They represent excellent value for money when considered against the exceptional service provided.
Was this helpful? Yes
Jun 13,2016
Minithumbup
Joshua Rice
By:
Jun 13,2016
0 people found
this helpful
With extensive knowledge of the retirement property sector and detailed preparation, Joshua impressed at the first meeting. Indeed, he already had several prospective buyers in mind. Our confidence in Rice and Roman's suitability to sell our property was not misplaced and a sale quickly followed. At all stages, Josh has stayed in touch, providing service of a level far above and beyond usual expectations. I have no hesitation in recommending this highly professional agency....
read full review
Comment on agent fees
1.5% is a fair price for exceptional service.
Was this helpful? Yes
May 27,2016
Minithumbup
Joshua Rice
By:
May 27,2016
0 people found
this helpful
I have bought and sold a number of properties over the years and can honestly say that Rice and Roman, and in particular Joshua, are the most helpful and professional agents I have dealt with. They put a lot of effort into their valuation process explaining in detail how they have arrived at their recommended value, they keep you informed of what they are doing throughout the sale process and provide helpful tips and guidance on how to ensure the sale proceeds quickly and efficiently. I would ...
read full review
Comment on agent fees
I think Rice & Roman's fees are fair, particularly bearing in mind the time and effort they put in to ensure a sale proceeds efficiently.
Was this helpful? Yes
May 19,2016
Minithumbup
Joshua Rice
By:
May 19,2016
0 people found
this helpful
Josh dealt with my flat purchase in Kingston and I have to say that he was not only very efficient in all aspects, especially in communication, but also worked 'above and beyond' in order to overcome any problems that arose leading up to and including completion. Would highly recommend both Rice and Roman and Josh....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 01,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Apr 01,2016
0 people found
this helpful
We have no hesitation in recommending this firm. Josh ,supported by Tom,was involved in supporting a problematic client beset by a series of serious health problems and was always prepared to go the extra mile. His patience and commitment over what became a protracted exercise was beyond reproach and his sympathetic understanding of his clients' difficulties was crucial in steering this transaction to a successful conclusion....
read full review
Comment on agent fees
good
Was this helpful? Yes
Mar 07,2016
Minithumbup
Joshua Rice
By:
Mar 07,2016
0 people found
this helpful
Thank you to Josh at Rice and Roman for the fantastic support you gave us during the purchase of a flat for my mother. It was a stressful time for us so all your help and understanding was very much appreciated. We would be very pleased to recommend you to others....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Feb 13,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Feb 13,2016
0 people found
this helpful
Rice & Roman provided my aged and frail parents a very through and professional service. Our experience was from the buyers perspective and throughout R&R put my parents at ease with what was, for them ,a potentially difficult and stressful process of moving to a retirement apartment from a substantial house . R&R communicated well and were proactive throughout and I would thoroughly recommend them....
read full review
Comment on agent fees
We were buyers so this was not applicable.
Was this helpful? Yes
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
Rice and Roman sold my mother's flat in Esher. Unlike the other agents I spoke to they presented a well considered valuation based on prices achieved elsewhere in the block with an uplift for inflation to suit market conditions. Their valuation was the highest provided although this was not the main reason that they were appointed. Their specific market knowledge and their professional attitude was the main deciding factor. Once appointed they kept me informed about any dates for viewing and pr...
read full review
Comment on agent fees
Very fair for the work they did.
Was this helpful? Yes
Jan 29,2016
Minithumbup
Thomas Roman
By:
Jan 29,2016
0 people found
this helpful
I found Tom very helpful.both in his availability to allow me to gain access to my intended purchase and his persistence in pushing the sale forward especially when matters slowed up. He always kept me in the picture as to overall progress...
read full review
Comment on agent fees
N/A (handling my purchase)
Was this helpful? Yes
Jan 27,2016
Minithumbup
Joshua Rice
Thomas Roman
By:
Jan 27,2016
0 people found
this helpful
Joshua and Tom sold my mothers apartment in Esher very successfully and achieved the asking price, which was very impressive since they actually valued it above what the family thought it's current market dictated. As often with probate sales things can take months but they were patient and held a 4 piece change together throughout. Producing high quality marketing material and I believe their bespoke focus on retirement properties meant less times was wasted with inappropriate viewings that ...
read full review
Comment on agent fees
Standard fees
Was this helpful? Yes
Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
By far the best valuation and within 2 weeks we had an offer for the full asking price. Extremely competent and professional....
read full review
Comment on agent fees
Slightly higher than normal but well worth it.
Was this helpful? Yes
Jan 21,2016
Minithumbup
Thomas Roman
Joshua Rice
By:
Jan 21,2016
0 people found
this helpful
Very impressed by the professional and helpful way in which Josh and Tom handled the sale of my mother's sheltered flat. It sold quickly at a good price and we were kept fully informed all the time....
read full review
Comment on agent fees
Fine.
Was this helpful? Yes
Dec 16,2015
Minithumbup
Joshua Rice
By:
Dec 16,2015
0 people found
this helpful
We were most impressed by the service provided by Joshua at Rice and Roman during 2015. Our first encounter was when we requested a no obligation valuation of my mother's flat. Not only were we quickly provided with a figure but also it was supported by a pack of current marketing evidence. When, at a later date, we wanted to put the flat up for sale we were again met with an approachable and efficient service from beginning to end, with help on hand if required. We were kept informed of any v...
read full review
Comment on agent fees
There is not much choice in this. They were comparable with the current market. We got good service.
Was this helpful? Yes
Dec 03,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Dec 03,2015
0 people found
this helpful
Both Josh and Tom was involved in selling my flat, they were extremely helpful,courteous, and kept me informed at all times. The whole procedure went very well, and the sale went through within two months,. I would recommend this company without hesitation....
read full review
Was this helpful? Yes
Oct 21,2015
Minithumbup
Joshua Rice
By:
Oct 21,2015
0 people found
this helpful
Josh was excellent from the word go in sending us details of suitable properties for my parents to look at. Viewing was no problem, firstly by myself and then with my parents. He was honest and up front from the word go and kept us all well informed of our progress throughout. He chased solicitors when necessary and ensured a very quick purchase which went without a hitch. The lovel flowers presented for their arrival on day of completion was a delight for my Mother. So very thoughtful and he ha...
read full review
Was this helpful? Yes
Oct 16,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Oct 16,2015
0 people found
this helpful
Josh and Tom provided a very professional, efficient and caring service. They already had a list of potential purchasers and the property was sold in a week achieving a higher price than the "on market value". The sale went through very smoothly and being a leasehold property, completion was achieved in two months. I can thoroughly recommend their services....
read full review
Was this helpful? Yes
Sep 19,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Sep 19,2015
0 people found
this helpful
Josh and Tom were both really patient, sensitive and supportive in handling what was quite a difficult move for my mother. The flowers which they gave her when she moved In, made her day....
read full review
Comment on agent fees
N/A as we only purchased
Was this helpful? Yes
Sep 02,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Sep 02,2015
0 people found
this helpful
Rice and Roman were brilliant!! Had my mum moved in really quickly with minimal fuss. Josh inparticular was extremely helpful and thorough....
read full review
Was this helpful? Yes
Jul 24,2015
Minithumbup
Joshua Rice
By:
Jul 24,2015
0 people found
this helpful
Extremely helpful and professional attitude. Great customer service, highly recommended. Joshua showed me several properties for my mother and was honest and informative....
read full review
Was this helpful? Yes
Jul 20,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
Jul 20,2015
0 people found
this helpful
Josh and Tom both dealt with the sale of my Fathers flat in walton on Thames and the service from both of them was excellent. Communication and contact on a regular basis was very good and it was never a problem to chase up either solicitors. Thank you....
read full review
Was this helpful? Yes
Jul 15,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Jul 15,2015
0 people found
this helpful
The property was effectively a new build. Rice & Roman researched the market well, advised on pricing, prepared good marketing material, assessed the potential buyers, advised us well, and kept us informed on a weekly basis. Always helpful and professional, and willing to help sort out problems....
read full review
Comment on agent fees
The fees were very competitive.
Was this helpful? Yes
Jun 22,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Jun 22,2015
0 people found
this helpful
Dear Josh and Tom Thank you for all your work to achieve a successful sale. Your specialist knowledge, professionalism and friendly and attentive manner was invaluable. Colin and Christine...
read full review
Was this helpful? Yes
May 29,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
May 29,2015
0 people found
this helpful
I was very impressed with the friendly and professional service provided by Rice & Roman. Josh and Tom are very knowledgeable about the market and potential buyers. They produced an excellent property brochure for my mother's flat with good photographs. Following each viewing I received feedback and, when the flat was under offer, regular updates on the progress of the transaction. Their service was always polite and informed. I would certainly recommend Rice and Roman....
read full review
Was this helpful? Yes
May 25,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
May 25,2015
0 people found
this helpful
We put my mother's flat on the market in October 2014 and it was sold at full asking price before Christmas. The service was excellent and the duo ensured that the transaction went through very smoothly. Both agents had good knowledge of the property and facilities as well as necessary collateral (such as management pack) relating to the property and managing agents to ensure a smooth transaction. In addition to this they both had up to date knowledge on the status of the transaction and it was ...
read full review
Was this helpful? Yes
May 22,2015
Minithumbup
Joshua Rice
By:
May 22,2015
0 people found
this helpful
I found Joshua to be extremely polite, professional and courteous from first contact right up to the completion date. He was refreshingly honest, handled our purchase very professionally and his communication throughout the whole process was exceptional. I have dealt with many estate agents over the last ten years or so and none have the integrity that Joshua has. This is what stands Rice and Roman out from all the others I have dealt with. I would not hesitate in recommending him and his ag...
read full review
Was this helpful? Yes
May 19,2015
Minithumbup
Joshua Rice
By:
May 19,2015
0 people found
this helpful
Excellent service from Josh at Rice and Roman when Buying a retirement flat for my parents use. He was willing to assist with viewings at short notice and was very helpful and knowledgable on all aspects. Josh was very good at keeping in touch, both with solicitors and ourselves, yet at no time was he pushy like some other agents. They were a pleasure to deal with and I would highly recommend Rice and Roman whether buying or selling....
read full review
Was this helpful? Yes
May 15,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
May 15,2015
0 people found
this helpful
Excellent service from a knowledgeable team with a real personal touch. Very efficient and would not hesitate to use them again. These guys are specialists in what they do...
read full review
Was this helpful? Yes
May 15,2015
Minithumbup
By:
May 15,2015
0 people found
this helpful
Rice and Roman struck a happy balance , offering a high standard of professional service, combined with a caring touch at a difficult time during the sale of my mother's flat. I would thoroughly recommend them. They were helpful, supportive and went the extra mile to ensure we achieved the right price and that the sale went through smoothly....
read full review
Was this helpful? Yes
May 14,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
May 14,2015
0 people found
this helpful
Thomas Roman was sensitive to our unusual circumstances when we initially started looking at retirement properties for my parents. Despite the potential issues, we were treated as any other potential client. When the inevitable issues arose, Joshua was transparent about his concerns but also very helpful in overcoming the challenges. The communication throughout the process was excellent, the transaction went as smoothly as it possibly could have and I would happily recommend Rice & Roman ag...
read full review
Was this helpful? Yes
May 14,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
May 14,2015
0 people found
this helpful
Both Josh and Tom are conscientious above and beyond the call of duty. They are reliable, very pleasant to deal with and respond quickly to any message or query left for them - all in all, a delight to work with and, without hesitation, we would recommend Rice & Roman....
read full review
Was this helpful? Yes
May 08,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
May 08,2015
0 people found
this helpful
I was exceptionally pleased with the service I received from Rice and Roman. Their valuation was spot on and the sales brochure for our property was excellent and beautifully produced. We had a good number of viewings and after each one we were given detailed feedback. We had an offer within a short period, which we accepted. The actual sale process proved very lengthy due to the number of transactions in our chain. Rice and Roman kept in touch with regular updates and did everything within the...
read full review
Was this helpful? Yes
May 04,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
May 04,2015
0 people found
this helpful
My late mother had two retirement properties (one obtained while the first was being refurbished) which she needed to rent out following a major stroke which prevented independent living. Joshua Rice acted as the letting agent and was very attentive and professional in all that he and his Company delivered. When my mother passed away he subsequently provided me with excellent support, far in excess of anything I might have reasonably expected, in dealing with the administration of her propertie...
read full review
Was this helpful? Yes
Apr 27,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Apr 27,2015
0 people found
this helpful
Rice and Roman were very professional and efficient throughout the process from pre-marketing to completion of the sale of our mother's retirement flat. They understood the market very well and the appeal of the property to appropriate potential buyers as well as the possible requirements of those buyers. They produced a very professional and accurate sales brochure of the flat with excellent photographs. Both Josh and Tom were always quick to respond to our queries and were very helpful, p...
read full review
Comment on agent fees
Fees were appropriate.
Was this helpful? Yes
Mar 30,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Mar 30,2015
0 people found
this helpful
Joshua was extremely helpful in finding a purchaser and negotiating the sale of the property, in what were very difficult circumstances. Tom provided back up if Joshua was unavailable and both were able to keep me continually informed of the progress of the transaction. The best service I have ever had from an estate agent....
read full review
Was this helpful? Yes
Mar 26,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
Mar 26,2015
0 people found
this helpful
I have been dealing with Tom and Josh for the past 6 months as part of my search to buy a property and at every stage I have found them both incredibly friendly, helpful and professional at every stage. I would recommend Rice and Roman to anyone looking to buy a property in Esher and the surrounding areas without hesitation. Thanks again...
read full review
Was this helpful? Yes
Mar 25,2015
Minithumbup
Thomas Roman
Joshua Rice
By:
Mar 25,2015
1 people found
this helpful
Both Josh and Tom were extremely competant and professional in helping us purchase a retirement home for a parent. They were excellent in keeping us informed of progress with the purchase and answered emails, phone calls promptly and efficiently. They took trouble to make sure that we bought the right flat and to this end were patient with our many visits to Gibson Court. I would have no hesitation in recommending Rice and Roman....
read full review
Was this helpful? Yes
Mar 24,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Mar 24,2015
1 people found
this helpful
Having worked with Rice and Roman, I would not hesitate to recommend their services. They have a friendly and professional approach and know their business very well. As well as this, Josh and Tom are extremely helpful and will happily go the extra mile to ensure matters go smoothly....
read full review
Was this helpful? Yes
Mar 24,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Mar 24,2015
1 people found
this helpful
I sold my mother's retirement flat through Rice and Roman. The flat was put up for sale at the end of October 2014 and we received an offer at the beginning of January 2015. Due to the nature of their niche business, they already had a database of potential buyers and we found the whole process very painless , particularly at a difficult time after the death of my mother. They handled all the viewings and kept us up to date with weekly progress calls. I would highly recommend Rice and Roman. Th...
read full review
Was this helpful? Yes
Mar 24,2015
Minithumbup
Joshua Rice
Thomas Roman
By:
Mar 24,2015
1 people found
this helpful
Rice and Roman generated an impressive number of viewings of the property I was selling. I received feedback on every viewing and a weekly update of the current overall situation. I achieved a very satisfactory price. Throughout the negotiations, Josh liaised closely with the buyers and the solicitors and updated me regularly. The sale went through smoothly but whenever there was the inevitable hitch Josh dealt with it promptly and professionally Josh was always contactable , but on the few occ...
read full review
Comment on agent fees
The fee structure was clear from the beginning.
Was this helpful? Yes
Areas covered
  • KT1
  • KT2
  • KT3
  • KT6
  • KT10
  • KT12
  • KT13
  • KT14
  • TW11

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 5 0 34 0 18 0 3 0

Job vacancies

Please see a list of jobs available

Agent Fees

Sales Fee:

- 2% unless

Lettings Fee structure:

- Tenant Find and Rent Collection: 10%
- Management Service: 5%

All Lettings Fees are taken monthly
Last updated at 10:05 AM 15/09/2016 by allAgents

Complaints Procedure

As an independent estate agency, we are
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
joshua@riceandroman.co.uk or thomas@riceandroman.co.uk or call
01372700196 stating the nature of your complaint.
Last updated at 10:05 AM 15/09/2016 by allAgents
Thomas Roman Thomas Roman
Partner
40 reviews

About Thomas No description set View full profile
Joshua Rice Joshua Rice
Partner
55 reviews

About Joshua Joshua started working in estate agency in 2005 for a large London based company and has worked in both sales and lettings over the past 11 years. On setting up Rice & Roman in 2012 he has had 4 years View full profile

Firm Address

Belhaven House, 67 Walton Road
East Molesey
Surrey
KT8 0DP
01372 700196



Opening hours



Make an Enquiry




.