• Staff picture
    Thomas
  • Staff picture
    Joshua Rice
Rice & Roman is a sales and lettings agency focused on retirement living.

Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.

These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a ca
Read full description...Rice & Roman is a sales and lettings agency focused on retirement living.

Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.

These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive audience and to do it efficiently. Experience has taught us that to label every retiree as looking for the same thing is foolish and incorrect however, there is a commonality in the required features that the vast majority are looking for and this commonality has steered us towards particular property types and developments.
Rice and Roman

6 Bridge Street
Walton on Thames
Surrey
KT12 1AA
01372 700196

“ Flat sold... ”

Aug 13,2018
Minithumbup
Joshua Rice
Thomas
By: 'Sue'
Aug 13,2018
0 people found
this helpful
Have just completed sale of our Fathers retirement flat ,the service given by both Tom and Josh was excellent , their professional efficient service is outstanding...
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Comment on agent fees
Good
Was this helpful? Yes

“ Review... ”

Aug 07,2018
Minithumbup
Thomas
Joshua Rice
By: 'Kate A.'
Aug 07,2018
0 people found
this helpful
What can I say that hasn't been said before about Josh and Tom. From start to finish the service I received was excellent. I found them both professional, honest and understanding throughout the process of selling my property and purchasing my new property. They ...
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Comment on agent fees
Very good
Was this helpful? Yes

“ Great Service... ”

Jun 27,2018
Minithumbup
Joshua Rice
By: 'Peter Vassallo'
Jun 27,2018
0 people found
this helpful
Joshua was great from the start, explained everything and was very professional and helpful in his attitude. I got the feeling that he did actually care about finding our mother a retirement home and wasn't insensitive which unfortunately is common with many agents....
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Comment on agent fees
Reasonable so 'good'
Was this helpful? Yes

“ Letting Experience... ”

Jun 12,2018
Minithumbup
Joshua Rice
Thomas
By: 'Francis Hughes'
Jun 12,2018
0 people found
this helpful
I was delighted with the very professional way that Joshua Rice dealt with the possible sale of a retirement flat, and then subsequently with the letting of it. He was most attentive to the transaction at all times and went above and beyond to call ...
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Comment on agent fees
The agent fees were very reasonable for the quality of service that was received.
Was this helpful? Yes

“ Excellent and well informed... ”

Jun 04,2018
Minithumbup
Joshua Rice
By: 'Ian Logue'
Jun 04,2018
0 people found
this helpful
I would highly recommend Rice & Roman, in particular Josh who we dealt with. He is a very pleasant and well informed agent. I don't think there was anything he couldn't answer or help us with. This was very important as there were ...
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Comment on agent fees
I think the fees are very reasonable considering.
Was this helpful? Yes

“ Thoroughly professional... ”

May 10,2018
Minithumbup
Joshua Rice
By: 'Fraser'
May 10,2018
0 people found
this helpful
A thoroughly professional service from all concerned it didn't matter who answered the phone they were all fully aware of the circumstances and were able to help accordingly...
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Comment on agent fees
Good
Was this helpful? Yes

“ Very Helpful and Efficient... ”

Mar 24,2018
Minithumbup
Joshua Rice
By: 'KathyA'
Mar 24,2018
0 people found
this helpful
Excellent service provided by Leigh and Josh throughout the purchase. Leigh was extremely helpful and nothing was too much bother. They are not at all pushy and you really felt they were supporting you all the way. Leigh even checked the heating and switched on ...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 15,2018
Minithumbup
By: 'Karen'
Feb 15,2018
0 people found
this helpful
My parents recently purchased a retirement property through Rice & Roman and Leigh guided us throughout the entire process, encouraging us to view the apartment which we had originally discounted. Leigh was always helpful, professional and available at short notice for a number of repeat ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 11,2018
Minithumbup
Joshua Rice
Thomas
By: 'Rita & Malc Lane'
Jan 11,2018
1 people found
this helpful
We had the pleasure of dealing with Josh, Tom and Leigh at Rice & Roman and could not have been treated with more kindness, understanding and professionalism than we experienced with them. From the moment it was decided to find a tenant for the property (...
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Comment on agent fees
The Agent's Fees are fair.
Was this helpful? Yes
Jan 02,2018
Minithumbup
Joshua Rice
By: 'Marc D'
Jan 02,2018
0 people found
this helpful
An excellent purchasing experience. As ever the buying process had a few bumps along the way but Joshua and the team at Rice and Roman kept us informed and were proactive helping to smooth out any issues that cropped up. Professional and attentive....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 05,2017
Minithumbup
Joshua Rice
By: 'Peter and Camille'
Dec 05,2017
0 people found
this helpful
Excellent pragmatic advice. Quick sale at effectively asking price. Excellent communication. Nice people to deal with - Leigh was excellent at keeping us informed....
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Comment on agent fees
The fees are market rate.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Joshua Rice
Thomas
By: 'David Lucas'
Dec 03,2017
0 people found
this helpful
What can I say. A very difficult process to buy a property at Kingfisher Court. Through the whole process they have been so supportive. Nothing has been too much trouble and have helped me whenever I have asked. Their professionalism is outstanding . They are also ...
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Comment on agent fees
purchasing a property
Was this helpful? Yes
Nov 23,2017
Minithumbup
Thomas
Joshua Rice
By: 'Riverstone Court'
Nov 23,2017
0 people found
this helpful
Both Tom and Josh were very professional and supportive in the sale of the flat. I could not have asked for anything more...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2017
Minithumbup
Joshua Rice
Thomas
By: 'Valerie Hewlett'
Nov 21,2017
0 people found
this helpful
They understood my requirements and showed properties that met these. They were always extremely helpful and pleasant, without being pushy....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Joshua Rice
By: 'Robert Butler'
Oct 01,2017
0 people found
this helpful
Josh has been very pleasant to deal with and very helpful all the way through the process. The flat that we purchased was not one that originally we had identified but was one suggested to view by Josh which immediately appealed, so many thanks for ...
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Comment on agent fees
Not sure what the fees were to the seller as we were the buyer.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Joshua Rice
By: 'B. Barker'
Oct 01,2017
0 people found
this helpful
My experience with Rice & Roman has been positive overall, all marketing aspects and viewings have been handled professionally and I have been kept informed of progress regularly. It did take some time to sell this particular property but that is largely due to the ...
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Comment on agent fees
The fees were reasonable and fair.
Was this helpful? Yes
Jul 18,2017
Minithumbup
Joshua Rice
Thomas
By: 'PennyB'
Jul 18,2017
0 people found
this helpful
Was very pleased indeed with the service of Rice and Roman and wished that I had gone to them initially for the sale of my mother's flat, rather than another agent. Was particularly impressed by their contacting me weekly to give an update on viewings ...
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Comment on agent fees
I do not know a lot about agent's fees but think theirs are reasonable.
Was this helpful? Yes
May 07,2017
Minithumbup
Thomas
Joshua Rice
By: 'David P'
May 07,2017
0 people found
this helpful
We decided to place the flat with Rice and Roman rather than the usual agents for the block as we were interested in their expertise as specialist in the retirement market. They did a thorough job of reviewing the local market and coming up with ...
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Joshua Rice
By: 'Gaynor Osborn'
Nov 21,2016
0 people found
this helpful
I also wanted to nominate Micky (Mickeala) not sure of spelling at the East Molesey branch . She and Josh were excellent, couldnt be more helpful and full of empathy and understanding about how stressful it is for an older person to have to leave their ...
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Comment on agent fees
Fees were exactly right
Was this helpful? Yes
Nov 07,2016
Minithumbup
Joshua Rice
By: 'Mickaela'
Nov 07,2016
0 people found
this helpful
Joshua was very professional, punctual, friendly and helpful. On moving into the property the carbon monoxide meter was faulty, despite not managing the property he went out of his way to sort it out, going so far as to buy a whole new meter to ...
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Comment on agent fees
Fees were good
Was this helpful? Yes
Nov 04,2016
Minithumbup
Joshua Rice
By: 'Michael'
Nov 04,2016
0 people found
this helpful
Rice and Roman were very professional and helpful. Joshua helped us with all problems and they were always there when you had any questions. Great service....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2016
Minithumbup
Joshua Rice
By: 'Bronwen'
Nov 03,2016
0 people found
this helpful
I recently purchased a retirement flat for my mother through Rice and Roman. Josh was amazing throughout the entire process, from start to finish. He was in constant contact with updates, chased tirelessly to ensure completion would go through on time and worked closely with ...
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Comment on agent fees
Not applicable as I was purchasing.
Was this helpful? Yes
Nov 02,2016
Minithumbup
Joshua Rice
By: 'Stephen Cook'
Nov 02,2016
0 people found
this helpful
Excellent service, could not ask for more. As a Property Lawyer I have dealt with many estate agencies in the past and Josh was a breath of fresh air, there when you needed him, pragmatic, and understanding of the process. Five Star Service...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2016
Minithumbup
Thomas
By: 'Lee'
Oct 31,2016
0 people found
this helpful
We purchased a retirement apartment for my mum via Rice and Roman and were impressed from the start. There were a few delays during the process which were beyond the control of any of the involved parties, but Tom undertook a lot of background work ...
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Was this helpful? Yes
Oct 26,2016
Minithumbup
Joshua Rice
Thomas
By: 'Mrs Green'
Oct 26,2016
0 people found
this helpful
Josh is delightful! Very enthusiastic and tireless in working to sell my flat. He kept going through the collapse of 3 sales where lesser mortals would have given up. He remained polite, funny and upbeat at all times. I recommend them as a firm for retirement ...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
Joshua Rice
Thomas
By: 'Liz'
Oct 07,2016
0 people found
this helpful
We were flat-searching for my elderly mother, and received great service from Rice and Roman. They were happy to help her 'get her eye in' before she was in a position to buy - important because she was unsure about moving such a long distance. ...
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Comment on agent fees
Standard
Was this helpful? Yes
Sep 29,2016
Minithumbup
Joshua Rice
By: 'Benita'
Sep 29,2016
0 people found
this helpful
Thank your for your professionalism and courtesy. All my enquiries were dealt with promptly and efficiently. Certainly made the move less stressful. Again many thanks....
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Was this helpful? Yes
Sep 15,2016
Minithumbup
Joshua Rice
Thomas
By: 'GrahamJFR'
Sep 15,2016
0 people found
this helpful
Friendly expert advice and selling skills from a rare specialist in the field. I'm sure that fact that Rice & Roman specialise in retirement homes ensured more viewings than would have been the case with another agent....
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Comment on agent fees
Fees perfectly acceptable.
Was this helpful? Yes
Aug 10,2016
Minithumbup
Joshua Rice
Thomas
By: 'Julie New Malden'
Aug 10,2016
1 people found
this helpful
We had exceptional service from this company, from start to finish their input was great, with a 'personal touch'......Polite & Professional to Completion....
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Comment on agent fees
N/A to us We were the purchaser.
Was this helpful? Yes
Aug 01,2016
Minithumbup
Joshua Rice
Joshua Rice
By: 'Mrs Maggie Jackson (Cheshire)'
Aug 01,2016
0 people found
this helpful
I was given Joshua's name after reading a review in the Telegraph on purchasing retirement properties. He was extremely informative. I asked numerous questions that he answered fully and went on to fill me in on what I should consider before purchase and what steps ...
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Was this helpful? Yes
Areas covered
  • KT1
  • KT2
  • KT3
  • KT6
  • KT10
  • KT12
  • KT13
  • KT14
  • TW11

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 7 0 40 0 26 0 3 0

Agent Fees

Sales Fee:

- 2% unless

Lettings Fee structure:

- Tenant Find and Rent Collection: 10%
- Management Service: 5%

All Lettings Fees are taken monthly
Last updated at 3:58 PM 07/12/2017 by allAgents

Complaints Procedure

As an independent estate agency, we are
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
joshua@riceandroman.co.uk or thomas@riceandroman.co.uk or call
01372700196 stating the nature of your complaint.
Last updated at 3:58 PM 07/12/2017 by allAgents
Staff picture Thomas
(49)

Staff picture Joshua Rice
(71)


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