As a truly independent Letting Agent, we are committed to delivering a high quality service throughout the North East and Tyne and Wear area. Based in Jesmond, our forward thinking pro-active team specialises in Residential and Professional Lettings, Student Lettings, Tenant Find Only or Full Property Management Service and Property Refurbishments.


Rhapsody Property Consultants is an independent agent that prides itself on being able to provide a superior service to both Tenants and Landlords.
Read full description...As a truly independent Letting Agent, we are committed to delivering a high quality service throughout the North East and Tyne and Wear area. Based in Jesmond, our forward thinking pro-active team specialises in Residential and Professional Lettings, Student Lettings, Tenant Find Only or Full Property Management Service and Property Refurbishments.


Rhapsody Property Consultants is an independent agent that prides itself on being able to provide a superior service to both Tenants and Landlords. Rhapsody were awarded the first, and only, Gold Star Award in accredited properties by Newcastle City Council in April 2017. The award recognised the companies hard work in creating the largest portfolio of accredited properties in the area.
We are a professional yet approachable letting agent that was established in 2005 by Gail Harbottle. We specialise in letting, managing and refurbishing properties throughout Newcastle upon Tyne and surrounding areas.
Our branch in buzzing Jesmond occupies an enviable position on the highly sought after St Georges Terrace, with views down over popular Acorn Road. We have a large portfolio of high quality accommodation suitable for both students and professionals, catering for all group sizes from one to nine people.
Our aim- to make the process of renting a flat, house or residential property as simple and as stress free as possible, for Landlords and Tenants alike.
Perhaps you know which part of Newcastle you want to live in- if not, being a local agency, with local people, we can provide knowledge and advice.
We are passionate about our clients. From presenting you with the right properties, arranging viewings and working with Landlords on your behalf, we will endeavour to ensure a pace and process that works for you
In addition to our own website we also display all of our properties on the majority of the major property websites, ensuring maximum exposure for each individual client.
If you are looking for a trustworthy, professional letting agent who will go the extra mile and take great care of you choose Rhapsody Property Consultants.
We pledge to professionally and efficiently serve the needs of both Landlords and Tenants by providing exceptional customer service achieved through the dedication, experience and knowledge of our employees.
Rhapsody Property Consultants

49 St Georges Terrace
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2SX
01912818758

Website not available

Properties for Sale
Properties to Rent

“ Great... ”

Sep 21,2018
Minithumbup
By: 'Neil C'
Sep 21,2018
0 people found
this helpful
I found these guys really friendly, quick to respond and just generally great to deal with. Plus they got us a great place to live. It was a lovely flat. They regularly came in to check that we were OK, that the flat was being ...
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Comment on agent fees
The fees were as expected.
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“ Cheap solutions for you, expensive end of term... ”

Sep 12,2018
Minithumbdown
By: 'Paul HIll'
Sep 12,2018
0 people found
this helpful
Great and friendly when collecting your rent and selling you their services, however will over exagurate to take money off you at the end of term and use cheap contractors during the term then price you up with expensive contractors' 'Estimates' when they expect you ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ WARNING DO NOT USE RHAPSODY... ”

Jul 29,2018
Minithumbdown
By: 'Sam'
Jul 29,2018
0 people found
this helpful
Ridiculously overcharge end of tenancy fees and provide insufficient evidence to support the ludicrous fees. Having cleaned the property for several days with parents to ensure it was up to standard the company charged in excess of £700 for work which should have been predominantly covered ...
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Was this helpful? Yes
By: Sarah
Jul 31, 2018
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Thank you for taking the time to leave us a review. All of Rhapsody's properties are professionally cleaned to a very high standard before tenants move in, and unfortunately, the property you lived in was not left in the same condition when you moved out. Due to the size and condition of the property, the total cost of cleaning was £360 plus costs to clean the oven and windows. The remaining costs were due to excessive damage in the property - all of which was highlighted at your regular inspe ...

“ Avoid This company... ”

May 28,2018
Minithumbdown
By: 'AS'
May 28,2018
0 people found
this helpful
The service given during our tenancy was up to standards. However when it came to ending our tenancy they picked on literally anything and everything and provided over priced quotes to get as much as possible from the deposit . For example they asked for £305 just ...
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Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Nick Jones'
Nov 10,2017
0 people found
this helpful
In an industry with a lot of awful lettings agents, and dodgy landlords, I have found Rhapsody to be absolutely brilliant. All the places I looked at were lovely and clean and well looked after. The staff there were very helpful and were happy to ...
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Comment on agent fees
Very reasonable as to be expected....
Was this helpful? Yes
May 08,2017
Minithumbup
By: 'Joanne kenyon'
May 08,2017
0 people found
this helpful
We were looking for a flat that wasn't a standard Tyneside set up and hadn't found anything yet. Went to Rhapsody and Nicole showed us a gorgeous flat which was exactly what we were looking for. Service after that was very efficient and quick getting ...
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Comment on agent fees
Fees are absolutely no expensive, just standard price especially for all the help and advice they give you.
Was this helpful? Yes
Sep 15,2015
Minithumbdown
By: 'Disgruntled student'
Sep 15,2015
0 people found
this helpful
Throughout our tenancy with Rhapsody, we have experienced numerous problems, which have come to a head in us trying to reclaim our deposit back. Having left the property in a better condition than that which we inherited, their double standards have resulted in us taking ...
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Was this helpful? Yes
By: Kim
Apr 26, 2016
View all comments (1)
We are very sorry to hear that you are unhappy with the service that we provided. If a deposit went to the arbitration service the DPS would have resolved in a fair manner. Please contact me to discuss the service you received in detail so I can assess the complaint as we strive to offer a high standard of customer service. ...
Dec 03,2013
Minithumbdown
By: 'DISGUSTED'
Dec 03,2013
0 people found
this helpful
the agent involved in our letting was rhapsody, at jesmond and we realy do regret walking into their offices and misplacing our trust our eyes have been well and truly opened and we are sickened by them. in july we moved into the flat from ...
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What agent could do to change your mind?
HAVE LOST ALL TRUST IN THEM
Attached Files
Was this helpful? Yes
By: Kim
Apr 26, 2016
View all comments (1)
We take complains very seriously and have a complaints procedure in place for anyone who is dissatisfied with our service. This property was definitely not managed by Rhapsody Property Consultants although I do not know which property it is we would never hand over a property in that condition. I would be happy to discuss any concerns you may have with the level of service you have received and would ask that you contact me directly to discuss. ...
Oct 04,2013
Minithumbdown
By: 'Ayan'
Oct 04,2013
0 people found
this helpful
Nobody turned up at the property I was meant to view today. I called the agent James who the appointment was with and was informed that he didn\'t come into work today and another colleague was supposed to take over the viewing. I called ...
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What agent could do to change your mind?
Don\'t lie and say someone called you when blatantly nobody did. Don\'t book viewings for propeties you don\'t have the keys for or have access to and try to make an effort to help your customers.
Attached Files
Was this helpful? Yes
Areas covered
  • NE2
  • ne7
  • ne1
  • ne9
  • ne3
  • ne10
  • ne6
  • ne12
  • ne12
  • ne15
  • ne28
  • ne4
  • ne5



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Agent Fees

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Complaints Procedure

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Last updated at 3:42 PM 06/06/2017 by Gail Harbottle

Awards won by Rhapsody Property Consultants

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