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    Gail Harbottle
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    Sarah Wilce
As a truly independent Letting Agent, we are committed to delivering a high quality service throughout the North East and Tyne and Wear area. Based in Jesmond, our forward thinking pro-active team specialises in Residential and Professional Lettings, Student Lettings, Tenant Find Only or Full Property Management Service and Property Refurbishments.


Rhapsody Property Consultants is an independent agent that prides itself on being able to provide a superior service to both Tenants and Landlords.
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49 St Georges Terrace
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2SX
01912818758

 
Website not available Properties for sale
Properties for rent
May 08,2017
Minithumbup
By: 'Joanne kenyon'
May 08,2017
0 people found
this helpful
We were looking for a flat that wasn't a standard Tyneside set up and hadn't found anything yet. Went to Rhapsody and Nicole showed us a gorgeous flat which was exactly what we were looking for. Service after that was very efficient and quick getting it all set up. We were updated at all stages of renting the flat and had no issues. Really happy and would definitely use them again!...
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Comment on agent fees
Fees are absolutely no expensive, just standard price especially for all the help and advice they give you.
Was this helpful? Yes
Sep 15,2015
Minithumbdown
Gail Harbottle
By: 'Disgruntled student'
Sep 15,2015
0 people found
this helpful
Throughout our tenancy with Rhapsody, we have experienced numerous problems, which have come to a head in us trying to reclaim our deposit back. Having left the property in a better condition than that which we inherited, their double standards have resulted in us taking our dispute to arbitration. If you are good, conscientious tenants, then DO NOT rent with this company. The service we received throughout our tenancy was terrible, and we would certainly not recommend them....
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Was this helpful? Yes
By: Kim
Apr 26, 2016
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We are very sorry to hear that you are unhappy with the service that we provided. If a deposit went to the arbitration service the DPS would have resolved in a fair manner. Please contact me to discuss the service you received in detail so I can assess the complaint as we strive to offer a high standard of customer service. ...
Dec 03,2013
Minithumbdown
By: 'DISGUSTED'
Dec 03,2013
0 people found
this helpful
the agent involved in our letting was rhapsody, at jesmond and we realy do regret walking into their offices and misplacing our trust our eyes have been well and truly opened and we are sickened by them. in july we moved into the flat from sewer hell and felt we tenants had been given misleading information, about an absolutely filthy, damp and mouldy, flat. we were told by the agent a new kitchen and breakfast bar was being fitted, it did not happen, and probably was never going to, we move...
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What agent could do to change your mind?
HAVE LOST ALL TRUST IN THEM
Attached Files
Was this helpful? Yes
By: Kim
Apr 26, 2016
View all comments (1)
We take complains very seriously and have a complaints procedure in place for anyone who is dissatisfied with our service. This property was definitely not managed by Rhapsody Property Consultants although I do not know which property it is we would never hand over a property in that condition. I would be happy to discuss any concerns you may have with the level of service you have received and would ask that you contact me directly to discuss. ...
Oct 04,2013
Minithumbdown
By: 'Ayan'
Oct 04,2013
0 people found
this helpful
Nobody turned up at the property I was meant to view today. I called the agent James who the appointment was with and was informed that he didn\'t come into work today and another colleague was supposed to take over the viewing. I called the office and was told that someone (not the lady herself mind) called me this morning and left a voice mail. When I told her that nobody called or left me voicemail, I was promptly advised there was nothing that could be done anyway cause the agency does n...
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What agent could do to change your mind?
Don\'t lie and say someone called you when blatantly nobody did. Don\'t book viewings for propeties you don\'t have the keys for or have access to and try to make an effort to help your customers.
Attached Files
Was this helpful? Yes
Areas covered
  • NE2
  • ne7
  • ne1
  • ne9
  • ne3
  • ne10
  • ne6
  • ne12
  • ne12
  • ne15
  • ne28
  • ne4
  • ne5



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Agent Fees

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Last updated at 3:42 PM 06/06/2017 by Gail Harbottle

Complaints Procedure

No procedure set.
Last updated at 3:42 PM 06/06/2017 by Gail Harbottle

Awards won by Rhapsody Property Consultants

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Gail Harbottle - upload your photo Gail Harbottle
1 reviews

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Kim Slowther - no image available Kim Slowther
Office Manager
0 reviews

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Anna Lowe - no image available Anna Lowe
Senior Negotiator
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About Anna No description set View full profile
Sarah Wilce - no image available Sarah Wilce
Negotiator
0 reviews

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