The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4907 Reviews
91% Recommended
91% sales valuation accuracy
82% sales fee satisfaction
Share On : 
By : 'John'
Services :
Sold price : £180000
Would you recommend ? : Yes
Postcode : ST16
With my busy job, I couldn’t oversee viewings or chase agents. Springbok Properties provided a solid cash offer and took care of the entire process me. They communicated clearly by email and phone, fitting into my schedule. The experience was genuinely convenient and efficient.
By : Springbok Customer Services
6 Nov 2025Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 82.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2138 | 207 | 1907 | 147 | 213 | 113 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Share On :
By : 'Rajesh'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £85000
Would you recommend ? : Yes
Postcode : DN2
Great dealings with this company, deal made in less than 24 hours. Very quick to get this agreed & into ... Read Full Review
Good fast experience
Share On :
By : 'Stephen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £250
Would you recommend ? : Yes
Postcode : HR9
So far my experience with springbok properties has been good. Mason got us a weekend viewing on the property and provided information asked and negotiated the sale with us. Thank you ... Read Full Review
By : Springbok Customer Services
11 Nov 2025Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to...
Share On :
By : 'Caroline'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN1
Good experience so far. Mason has been very helpful and responsive to emails and phone calls. He was also pleasant and kept us up to date with any news. The house was not on the market before Springbok. The person who took the photos did a great job to showcase the best parts of the house. The ... Read Full Review
Share On :
By : 'Triniti'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £165000
Would you recommend ? : Yes
Postcode : YO25
Matt has been very helpful and professional. The process its self has been smooth sailing. Best agents we have dealt with looking our home. Highly recommend buying from ... Read Full Review
Share On :
By : 'Eleanor'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Would you recommend ? : Yes
Postcode : LE17
From start to finish, Springbok Properties was professional, responsive, and easy to deal with. They explained every step clearly, gave honest updates, and stayed to their word. Their cash offer was fair, and the sale was completed quickly. If you're looking a company that values your time, this ... Read Full Review
By : Springbok Customer Services
11 Nov 2025We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...
Share On :
By : 'Becci'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN8
Becci Simmons was excellent in her handling of my house sale. She was helpful, friendly, polite and always rang me back when she said she would even she didn't yet have the info I had asked . Becci is a credit to Springbok Property and I would recommend Springbok on Becci's performance ... Read Full Review
By : Springbok Customer Services
10 Nov 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition....
Share On :
By : 'Kim'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FY5
Ismail was very great at helping us sell our ... Read Full Review
By : Springbok Customer Services
10 Nov 2025We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words....
Share On :
By : 'Esm13'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN41
Mason Adam’s has been so helpful in helping me secure my forever home my little family and I. I am so grateful his attention and support in this purchase and cannot fault his service in the slightest. Thank you ... Read Full Review
Mason Adam’s has been so helpful in helping me secure my forever home for my little family and I. I am so grateful for his attention and support in this purchase and cannot fault his service in the slightest. Thank you Mason.
By : Springbok Customer Services
10 Nov 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
Share On :
By : 'Mark'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG31
My experience with Springbok properties was simply superb from start to finish. From the initial phone call with Amy though to sales with Matt and Joe and finally Annie who took my sale to completion in just 21 days! I couldn’t have asked more. Their customer service is second to none and I ... Read Full Review
By : Springbok Customer Services
10 Nov 2025We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their...
Share On :
By : 'NRuth87'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : NP11
Taryck got a difficult sale over the line. I inherited a nightmare property and this service was the best option me. It was all completed in a few ... Read Full Review
By : Springbok Customer Services
10 Nov 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If...
Share On :
By : 'K'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S63
After being on the market with an online estate agent 10 months & having 5 sales fall through, I did some extensive research to make sure I was choosing the best company to get my house over the line. As soon as I got in touch with Springbok, I knew I was in good, knowledgable hands. Each step was ... Read Full Review
By : Springbok Customer Services
10 Nov 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...
Share On :
By : 'Lynn'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY12
I have had a great experience with Jess as my advisor she kept me informed throughout the process ... Read Full Review
By : Springbok Customer Services
6 Nov 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...
Share On :
By : 'Springbok'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Springbok stepped into action to sell my property and Matt and the team are very good at what they do , would certainly recommend to anyone , it only took them 2 weeks to sell when other companies have failed ... Read Full Review
By : Springbok Customer Services
6 Nov 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
Share On :
By : 'Phoebe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DL14
Great, fast process, great dealing with only one person throught the entire deal. Matt was always keeping me informed of changes and making sure I understood each stage as a first time ... Read Full Review
By : Springbok Customer Services
6 Nov 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition....
Share On :
By : 'DAVID'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M35
Annie Wood, our progressor from Springbok was absolutely Amazing at all stages of our property sale. Annie was always available and ready to help at any time and extremely professional and accommodating, Nothing was ever too much trouble or a problem ... Read Full Review
Fees were incorporated from the start. So NO surprise at the end
By : Springbok Customer Services
6 Nov 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work....
