The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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By : 'Gareth'
Services : Other()
Would you recommend ? : No
Made an offer that they could not honour. Would not refund the application fee. Even though. They. Cannot. Offer. What. Was. Proposed. Only so many times you can say this to them. Crazy. Avoid!!!
Value for money
Service
Quality
By : 'YFor'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services : Other
Would you recommend ? : No
Very bad customer service, not good handover during staff change. Ask me to pay first before I start my application, and who dealt with my case left company another day, nobody ever contacted me until I phoned back to find out what happened. And tried to push me to another person to help, now ... Read Full Review
Value for money
Service
Quality
By : 'Gareth'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services : Other
Would you recommend ? : No
Made an offer that they could not honour. Would not refund the application fee. Even though. They. Cannot. Offer. What. Was. Proposed. Only so many times you can say this to them. Crazy. ... Read Full Review
Value for money
Service
Quality
By : 'Carolyn'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services : Other
Would you recommend ? : Yes
3 concurrent remortgages were only made bearable because Amanda Watson dealt with them. She’s super reliable, efficient and organised, very friendly and builds excellent rapports with everyone - even Solicitiors! Very ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services : Other
Would you recommend ? : No
Shocking. They recommend a mortgage company and take their fees upfront. They have no accountability for the company and do not care once they have been paid. In my case the Surveyor failed to find the property twice resulting in a lost purchase and abortive legal costs that I had to pay. This ... Read Full Review
Value for money
Service
Quality
By : 'Rose'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services :
Would you recommend ? : No
Total rip off... money for old rope. Do no pay fees upfront as you will not see your money again or a mortgage offer. I waisted a lot of time with this company. Go to a company that charges you once you have received an actual mortgage offer. Not the promise of one! Complete Joke!!! £399 is not a ... Read Full Review
Value for money
Service
Quality
By : 'Tai'
Branch : NorfolkNR31PD, Commercial Trust Ltd
Services :
Would you recommend ? : No
DO NOT USE THIS FIRM! THEY HAVE LIED TO ME AND MISLEAD ME IN TO MAKING A PAYMENT OF ??400. THEY WILL OFFER YOU A PRODUCT PROMISING THAT IT IS OFFERED SUBJECT ONLY TO VALUATION AND THEN ONCE YOU HAVE PAID THEM THEY TURN ROUND AND EXPLAIN THAT THE PRODUCT IS INFACT NOT SUITABLE AND YOUR PAYMENT IS ... Read Full Review
Value for money
Service
Quality