Muve

My experience with Muve Conveyancing was a nightmare from start to finish. Their lack of communication and transparency was appalling and they continuously failed in their duty to inform me about crucial aspects of my transaction. As a firsttime buyer, I was left in the dark about additional ... Read Full Review

Beyond awful. Had to give 1 star, but would quite have happily gone for minus stars. Took 5 months for a really simple move, had to chase them constantly for really simple things. They also aren't based in the UK. They ended up causing me significant financial distress, as they didn't read a ... Read Full Review

DO NOT USE MUVE! I would put 0 stars if I could. It appears the 5 star ratings are fake. Quite possibly the worst company I have ever encountered. I have been given a 16 week time frame to complete, and I’m currently on week 20. They use a portal to track progress, and only 37% of it is ... Read Full Review

The challenge of writing a review for a company as bad as Muve is having so many examples of incompetence and failure that chronicling them to save future users time and money would be too tedious and lengthy for victims in waiting to read. So I'm going to go with my top 4 most frustrating ... Read Full Review

I would strongly advise anyone considering Muve for conveyancing to run the other way! My experience with Muve has been nothing short of a nightmare, filled with broken promises, delayed timelines, and blatant disregard for their contractual obligations. Despite the numerous glowing reviews on ... Read Full Review

This company are totally incompetent and should be struck off/deregulated. They are an absolute joke! They have cost me £1,000s due to their delays, lack of action and communication. They have failed me on every level. I could have sold, completed and exchanged on my house several times over ... Read Full Review

Great service with an online tracking portal. I moved in about 10 ... Read Full Review

Avoid at all costs - They were so poor they eventually offered me a 50% refund on their fees if I went with another conveyancer after losing my buyer. ... Read Full Review

I cannot express how utterly shocking this company is!! Our buyer is using them, 7 months in and we are still waiting for an exchange! They LIE, they are incompetent and you will be beyond disappointed with the disgraceful service. We are about to pull away from our buyer due to the utterly ... Read Full Review

Awful customer experience- Muve have cost me many £1000s. I am beyond disappointed with their service and lack of communication. I cannot recommend to anyone for fear of causing them a similarly painful experience. (I never normally write anything negative but they have ignored me now for nearly 10 ... Read Full Review

I was told a few weeks back that my purchase was the smoothest Sassindu had dealt with, only 7 weeks from start until ready to exchange, I wanted to exchange in one month and complete the next, the sellers were happy with this but Muve said I couldn't do that but could not say why, my sellers ... Read Full Review

Steer clear this is the worst service I have ever encounted. The errors and mistakes this compnay makes and delays we have encountered, the way they interact with the customer is appalling. I urge you to use a solicitor that can pick up the phone and commicate with the other solicitor. The stress ... Read Full Review

1. I've had nothing but lies the whole way through. 2. When I called them out on it they suddenly upped their game but sadly fell back into ways. 3. Communication is awful. No one answers their emails, everything is done on the phone so there's no audit trail to their lies. 4. I've had to ... Read Full Review

Avoid at all costs The pits of a company. I'd take all of the glittering 5 star reviews with a pinch of salt, a large pinch..... Account manager Anupa was not on the ball. He never provided updates. Never returned calls. Anupa was rude on several phone calls. Lodged a complaint about the ... Read Full Review

Terrible experience. First time buyer here, we were told the process will take 6 to 8 weeks, now 12 weeks in, they haven't finished initial steps of the process yet. Each communication with their legal team takes weeks, so if you need a few round of clearing things up, you're in for a tedious ... Read Full Review

No stars shockingly poor service no communication constantly having to chase constant push back complete date due to lack of action very very poor never know anything so bad Promised call back promised action but nothing complaint logged replied promised action but again nothing. Honestly ... Read Full Review

Couldn't verify I.D that they already successfully verified from a failed purchase. After 3 months of calling getting nowhere, I had to bail on them to save the sale and whole chain. They promised a FULL REFUND on the no sale no fee agreement. Found that they only paid me £4! They even charged me ... Read Full Review

For me- one of the worst conveyancing team with muve..they are very slow, so time to time you have to chase them. And if you call them- they usually asked the customer service person to tell they are on meeting or they are busy with other customer, and asume that they will call you back. But that ... Read Full Review

Like other reviewers here, I really don't know where to start - it would be easier to list what part of the service I am happy with, because THERE ISN'T ANY...! The stress and frustration of working with this incompetent firm is not worth the amount you will save over going with a local solicitor ... Read Full Review

I mean, where do I begin?? The account manager who is always tired , sounds bored with the conversation and it’s not bothered in communicating the progress despite this being promised. Conveyancer ,who 2 weeks before desired completion date communicated 3.5 months ago, went on annual leave ... Read Full Review